McDonald's image

McDonald's

Restaurant Fast food restaurant Breakfast restaurant Hamburger restaurant American restaurant Diner Chicken restaurant Delivery service

Classic, long-running fast-food chain known for its burgers & fries.


Address

109 Coventry Rd, Small Heath, Birmingham B10 0RJ, United Kingdom

Website

www.mcdonalds.com

Contact

+44 121 773 9589

Price rating

$ $$$

Rating on Google Maps

3.70 (3.4K reviews)

Open on Google Maps

Working Hours

  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Only N. 1 year ago on Google
    Leaving much to be desired. This branch of McD is within my local area, unfortunately, having visited on a few occassions I have noticed several issues. My first has to do with staff; most of which seem to have a lot of attitude overall and a very relaxed view when it comes to food health and safety. I have witnessed a member of staff spitting into a burger that was being collected by an uber/Justeat driver, seeing this left me in shock. On another occassion, and perhaps the only time in my life this has happened; I was harassed by a large male "greeter" worker, who physically touched my shoulder and lumbared over me while I was eating, he did not appear very eloquent and other members of staff distanced themselves from him; he kept trying to remove me during heavy rain and his reasoning was "it's match day" - The store front was completely empty on that day. On that day I also went to Big Johns down the road who let me in, just to warm up due to the heavy rain and made me feel welcome. Apart from these issues, the overall cleanliness of the McD front of house is exceptional, which I can admire. There are often some issues with the toilets although they are dealt with promptly by staff. The accuracy of the orders is decent with most products being available. I have included some images from a recent visit and would advise not to order online here due to what I have seen before. I hope that my review is of help to any one who has read. Thank you for your time and God bless.
    2 people found this review helpful 👍

  • 5/5 Robin M. 10 months ago on Google
    Not often a fast food joint gets a 5! But fair play to them, it was pretty busy and they pumped out a meal that was all fresh (not sat under a heat lamp for 20mins) or sweating in a box. It can be done!
    1 person found this review helpful 👍

  • 1/5 Minnie B. 7 months ago on Google
    I wish this was a good review but sadly not. I got myself a caramel iced frappe and at the first sip something was stuck in my straw. Emptied the cup out only to find huge chunks of ice at the bottom. So upsetting as it was something I looked forward to. Will not be getting this ever again from this branch.

  • 1/5 Aqib N. 7 months ago on Google
    One of the most hottest days of the year and no iced drinks or ice creams!!! Waited in the que for 15 minutes to get served with the response from the member of staff there not much we can do. No apologies no sympathy but pure rudeness!!! Not good customer service

  • 1/5 Sammo E. 4 months ago on Google
    Don't know why I even go to these places. The food is like cardboard and I'm still hungry after I've ate there, and then sometimes it's a sick feeling too. Service is good and so is the atmosphere but the food..... meh

  • 1/5 Syed R. 8 months ago on Google
    I place & order mcplant meal 109 Coventry Road Smallheath Birmingham. When call my 0073 number, going to collect my food. I was standing front of counter around 10mn no any one else pass me my food. After I was call someone one pass me my food maybe my food colder. Someone angry mode with me then I take my food but too cold. McDonald serviced & food that time very poor extremely very very bad.

  • 1/5 Geraldine B. 6 months ago on Google
    There was a lot of egg shell in the egg mcmuffin I noticed when I bit into it and the crunch sound then saw the shell was not nice. There was a homeless man sleeping at the drive through and the wait to get food after having to park up after the drive through was longer than expected maybe 15 minutes or so. The person waiting in car next to us said they were waiting 50 minutes- So much for fast food

  • 5/5 Rosebud H. 6 months ago on Google
    We stopped and had tea and fries before I travelled back home. The food was good, but the place was very, very busy. We were in the queue for a while but we enjoyed our food.


Call +44 121 773 9589 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Drive-through
    • ✓️ Curbside pickup
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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