Chedraui image

Chedraui

Hypermarket

One of the Most Revieweds in Cuernavaca


Address

Paseo Cuauhnáhuac KM 1.5 Col, Ricardo Flores Magon, 62430 Cuernavaca, Mor., Mexico

Website

www.chedraui.com.mx

Contact

+52 777 315 0709

Rating on Google Maps

4.10 (6.1K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 7 AM to 11 PM
  • Thursday: 7 AM to 11 PM
  • Friday: 7 AM to 11 PM
  • Saturday: 7 AM to 11 PM
  • Sunday: 7 AM to 11 PM
  • Monday: 7 AM to 11 PM
  • Tuesday: 7 AM to 11 PM

Featured Reviews


Frequently mentioned in reviews: good (12) precios (11) store (10) tienda (10) para (10) order (9) pedido (9) service (9) prices (9) products (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Arturo D. 4 years ago on Google
    (Translated by Google) Prices are higher than average in other supermarkets. They also charge parking even if you buy in the supermarket, which is no longer used in Cuernavaca, we have gone to many other supermarkets and do not charge parking. (Original) Los precios están más elevados que el promedio en otros supermercados. Ademas cobran estacionamiento incluso si compras en el super, lo cual ya no se usa en Cuernavaca, hemos ido a muchos otros supermercados y no cobran el estacionamiento.
    2 people found this review helpful 👍

  • 1/5 Irene J. 4 years ago on Google
    (Translated by Google) My order has not been delivered. I already did it twice and their attention telephones nobody answers or the call is cut. (Original) No me han entregado mi pedido. Ya lo hice dos veces y sus teléfonos de atención nadie contesta o se corta la llamada.
    2 people found this review helpful 👍

  • 4/5 Cesc F. 6 years ago on Google
    Chedraui is one of those places where you can get everything in one place, great if you don't have a car.
    1 person found this review helpful 👍

  • 1/5 sunset s. 3 years ago on Google
    (Translated by Google) The worst place I have ever visited, the employees are insolent and arrogant, they do not provide the service that buyers deserve, terrible place ... (Original) El peor ligar que he visitado, los empleados son insolentes y arrogantes no brindan el servicio que los compradores merecen, pesimo lugar...
    1 person found this review helpful 👍

  • 1/5 Salvador M. 4 years ago on Google
    (Translated by Google) My wife was robbed inside the store, it is not possible that this happens in a store of this type. (Original) Le robaron a mi esposa al interior de la tienda, no es posible que pase esto en una tienda de este tipo.
    1 person found this review helpful 👍

  • 1/5 Tavo J. 4 years ago on Google
    (Translated by Google) They storm inside the store :( (Original) Asaltan adentro de la tienda :(
    1 person found this review helpful 👍

  • 1/5 Felipe Sotelo A. 4 years ago on Google
    (Translated by Google) Bad service, the prices of the products on the shelf do not correspond when you pay in cash, the nopales do not take away the thorns well, most of the workers are "busy" with the cell phone, a lot of disorder, lack of cleaning, it seems like a warehouse, many are missing products that other supermarkets do handle. Fruits and vegetables of second or third quality, do not replenish stocks expect to be exhausted and give bad appearance and service, they are in their comfort zone, do not trust people will finally abandon them. (Original) Mal servicio, los precios de los productos en anaquel no corresponde cuando pagas en caja, los nopales no les quitan bien las espinas, la mayoría de los trabajadores andan "ocupadisimos" con el celular, mucho desorden, falta limpieza, parece bodega, faltan muchos productos que otros supermercados sí manejan. Las frutas y verduras de segunda o tercera calidad, no reabastecen existencias esperan que se agoten y dan mal aspecto y servicio, están en su zona de confort, no se confíen la gente finalmente los abandonará.
    1 person found this review helpful 👍

  • 4/5 George Armando M. C. 3 years ago on Google
    (Translated by Google) Very well with sanitary measures, although inside, if there are crowds (Original) Muy bien con las medidas sanitarias, aunque adentro, si se hacen aglomeraciones
    1 person found this review helpful 👍

  • 1/5 Fernando C. 3 years ago on Google
    (Translated by Google) Irresponsible, in advance I tell you that if you want to place an order take your precautions because they will send it to you if you are lucky between 9pm and 11pm if they report it to customer service, if they trust and request their order from 10 am to 17 hrs they will never arrive also if they try to contact the number they hang up, I asked for some products 2 days in advance and the schedule was from 8am to 10 to deliver because I had a commitment because the happy irresponsible young people forgot and I had I had to report it to be sent to me at 11 at night. I pass the data to you. (Original) Irresponsables, de antemano les comento que si quieren realizar un pedido tomen sus precauciones por que se lo enviaran si tiene suerte entre 9pm y 11pm si es que lo reportan ha atención al cliente, si se confían y solicitan su pedido en horario de 10 am a 17 hrs nunca las va a llegar ademas si tratan de contactar al numero les cuelgan, pedí unos productos con 2 días de anticipo y el horario fue de 8am a 10 para entregar por que tenia un compromiso pues los dichosos jóvenes irresponsables se les olvido y tuve que reportarlo para que me lo enviaran a las 11 de la noche. Les paso el dato.
    1 person found this review helpful 👍

  • 1/5 Izhak V. 3 years ago on Google
    (Translated by Google) Unfortunately the service in the pastry shop is very bad .. the unfortunate attention .. The cake came out in a part already spoiled (Original) Lamentablemente el servicio en pasteleria muy malo.. la atención lamentable.. El pastel me salio en una parte ya echado a perder
    1 person found this review helpful 👍

  • 1/5 Roberto Carlos I. 4 years ago on Google
    (Translated by Google) Good attention, although not so cheap, you have to be careful, since customers are robbed in the parking lot and inside the store. (Original) Buena atención, aunque no tan barato, hay que tener cuidado, ya que en el estacionamiento y al interior de la tienda roban a los clientes.

  • 5/5 Oliver J. 4 years ago on Google
    (Translated by Google) Very good prices (Original) Muy buenos precios

  • 1/5 Carmen A. 4 years ago on Google
    (Translated by Google) In this supermarket the cashiers are incompetent, they give your parking ticket to another customer, while they distract you so that later you can charge $ 100 as a lost ticket, despite the fact that you are looking for a solution with their superiors, they simply evade and force you to pay said ticket to get your car out. Today it was my turn and I was attended by the cashier Roman Maldonado, who only made a fool of himself arguing that he gave the ticket when it was not, since for his mistake he gave it to the customer behind. TERRIBLE SERVICE! (Original) En este supermercado los cajeros son unos incompetentes, entregan tu boleto de estacionamiento a otro cliente, mientras te distraen para posteriormente poderte cobrar $100 como boleto perdido, a pesar de que buscas con sus superiores una solución, simplemente evaden y te obligan a pagar dicho boleto para poder sacar tu auto. Hoy me tocó y fui atendida por el cajero Roman Maldonado, el cual solo se hacía tonto argumentando que entrego el boleto cuando no fue así, ya que por su error lo entrego al cliente de atrás. PÉSIMO SERVICIO!

  • 1/5 Renata T. 4 years ago on Google
    (Translated by Google) My experience that I lived today April 22, 2020 was the worst experience that I lived with home delivery, yesterday I placed my order in which there were 20 items, today when my order arrived when I opened my door I I realize the first unfavorable point that the order was brought by a taxi driver, (not a direct employee of Chedraui), then we waited to review the order and decided that two items were needed from my order: 1kg of chop and 1kg of arrow to roast, my annoyance with this is q (because on the page if I mark it in stock in store and at the mere hour they did not bring it) and they were charging me on the ticket, when I asked the taxi driver for an answer to this situation, he replied that I had to pay him the full ticket and she reported it, so that it was sent, and I told her that I would not pay her something that did not come in my order, another very very important and delicate thing PEOPLE THAT BUY BY LINE, I WANT TO COMMENT THAT THE FRUIT AND VEGETABLES DO NOT COME WELL N HEAVY, AMONG THE THINGS OF MY ORDER WERE LEMONS AND WHEN WEIGHING THEM IN MY SCALE THEY CAME WITH 180 GRS LESS, HERE I DIDN'T KNOW WHAT HAPPENED, IF THE LEMON WAS BAD HEAVY OR IT STALLED IN THE SEAT OR IT WAS TAKEN BY THE TAXIST, IT'S THE FIRST TIME HE BOUGHT FRUIT AND VEGETABLES BY LINE, AND MY SURPRISE IS THAT IT DOESN'T COME SEALED, THEY DON'T PUT ANY STAMP SO THEY DON'T TAKE THE FRUIT OR VEGETABLES OUT OF THEIR BAG, AS WELL AS THEY ALL SEND THE VEGETABLE BEAT, MY DAIRY PRODUCTS I ORDERED WERE ALREADY HOT FOR ALL THE ORDERS MADE BEFORE MINE, so from my experience I suggest you think better before ordering, AND A PLEASE IF SOMEONE ELSE DOES THE SUPER ONLINE WITH ANOTHER SUPER, AND ALLAN TENDEN A VERY GOOD AGANMELA EXPERIENCE TO KNOW PLEASE, BECAUSE IN CHEDRAUI I DO NOT BUY AGAIN BY THIS MEANS. (Original) Mi experiencia que viví hoy 22 de Abril del 2020 fue la peor experiencia que viví con el servicio a domicilio, el día de ayer realicé mi pedido en el cuál eran de 20 artículos, el día de hoy cuando llegó mi pedido al abrir mi puerta me doy cuenta del primer punto desfavorable que el pedido lo traía un taxista, (no empleado directo de Chedraui), después esperamos a revisar el pedido y resuelta que hacían falta dos artículos de mi pedido 1kg de chuleta y 1kg de flecha para asar, mi molestia con esto es q(porque en la página si me lo marco en existencia en tienda y a la mera hora no lo trajeron) y me lo estaban cobrando en el ticket, al pedirle una respuesta al taxista de esta situación me contestó que tenía que pagarle el ticket completo y ella lo reportaba, para que fuera enviado, y le comenté que no le pagaría algo que no venía en mi pedido, otra cosa muy muy importante y delicada PERSONAS QUE COMPRAN POR LINEA, QUIERO COMENTARLES QUE LAS FRUTA Y VERDURA NO VIENE BIEN PESADA, ENTRE LAS COSAS DE MI PEDIDO ERAN LIMONES Y AL PESARLAS EN MI BÁSCULA VENIAN CON 180 GRS MENOS, AQUI NO SUPE QUE PASO, SI SALIÓ MAL PESADO EL LIMÓN DE LA TIENDA O SE CALLÓ EN EL ASIENTO O LO TOMO EL TAXISTA, ES LA PRIMERA VEZ QUE COMPRÓ FRUTA Y VERDURA POR LÍNEA, Y MI SORPRESA ES QUE NO VIENE SELLADA, NO LE PONEN NI UN SELLO PARA QUE YA NO SAQUEN LA FRUTA O VERDURA DE SU BOLSA, A PARTE DE TODO ESTO MANDAN LA VERDURA GOLPEADA, MIS PRODUCTOS LÁCTEOS QUE PEDÍ YA ESTABAN CALIENTES POR TODOS LOS PEDIDOS HECHOS ANTES DEL MÍO, así que por mi experiencia les sugiero que los piensen mejor antes de pedir, Y UN FAVOR SI ALGUIEN MAS HACE EL SUPER EN LINEA CON OTRO SÚPER, Y ALLAN TENDIDO UNA EXPERIENCIA MUY BUENA AGANMELA SABER POR FAVOR, PORQUE EN CHEDRAUI NO VUELVO A COMPRAR POR ESTE MEDIÓ.

  • 5/5 Sarah A. 4 years ago on Google
    (Translated by Google) Excellent shop and service, cleaning etc (Original) Excelente tienda y servicio, limpieza etc

  • 1/5 Dalia R. 4 years ago on Google
    (Translated by Google) It is terrible to collect money transfers that take hours, if they do not have the ability to pay they should not offer the service, they supposedly have to collect the money in a box and they sell and sell and they cannot collect the money. Take more than an hour waiting 🙄🤨😠 (Original) Es pésimo para cobrar envíos de dinero tardan horas, si no tienen la capacidad de pago no deberían de ofrecer el servicio, supuestamente tienen que juntar el dinero en una caja y venden y venden y no pueden juntar el dinero. Tarde más de una hora esperando 🙄🤨😠

  • 5/5 Eddy V. 5 years ago on Google
    .mm regular

  • 3/5 Suri Vans M. 4 years ago on Google
    (Translated by Google) This super market is good because it is very large and has many things and economic. They have their own brand products that seem good to me. They have an area of ​​"little machines" video game machines ideal in case you take the pekes. The bad thing about this store is the high prices on fruits and vegetables in comparison to Aurrerá and even small stores. And the reason I don't give five stars is because; 1, their bathrooms are somewhat dirty and small, they are almost always occupied because they are very small. Another, does not have free WiFi like Aurrera, because if I suddenly want to ask a family member if you want me to buy something since I'm there if I have no balance then I can not communicate. I know that is my problem, but I think they would sell more. In addition to other shopping centers already have free Wi-Fi. On the other hand its staff, at least most are somewhat rude or unkind. The security staff has a stick face and not even good afternoon they say. You ask them for help for something and they don't have a good attitude, so they don't inspire security. The staff that attends parcels is only one but sometimes they are busy doing customer service despite having a long line waiting to leave or pick up their things. In addition to that they also serve unkind. For that reason I put 3 stars, just because I like the store and its products and its cinemas and videogames area. But I don't know if I would recommend it. (Original) Este super mercado es bueno ya que es muy grande y tiene muchas cosas y económicas. Tienen productos de marca propia que me parecen buenos. Tienen un área de "maquinitas" maquinas de juegos de video ideal por si llevas a los pekes. Lo malo de esta tienda son los precios elevados en las frutas y verduras en comparación de Aurrerá y hasta de tienditas. Y la razón por la que no doy cinco estrellas es porque; 1, sus baños están algo sucios y reducidos, casi siempre están ocupados porque son muy chicos. Otra, no tiene WiFi gratuito como Aurrera, ya que si de pronto quiero preguntar a un familiar si desea que le compre algo ya que estoy ahi si no tengo saldo entonces no puedo comunicarme. Sé que ese es mi problema, pero pienso que venderían más. Además de que otros centros comerciales ya tienen wifi gratuito. Por otra parte su personal, al menos la mayoría son algo groseros o poco amables. El personal de seguridad tiene cara de palo y ni buenas tardes dicen. Les pides ayuda para algo y no tienen una buena actitud, así que no inspiran seguridad. El personal que atiende paquetería solo es uno pero a veces está ocupado haciendo labor de atención a clientes a pesar de haber una fila larga esperando dejar o recoger sus cosas. Además de que también atienden poco amables. Por esa razón le pongo 3 estrellas, solo porque me gusta la tienda y sus productos y su área de cines y videojuegos. Pero no sé si lo recomendaría.

  • 4/5 Pamela S. 4 years ago on Google
    (Translated by Google) Better prices than in the Eat (Original) Mejores precios que en la Comer

  • 5/5 Karina G. 4 years ago on Google
    👌

  • 4/5 German H. 4 years ago on Google
    (Translated by Google) Hallway identification signs for larger and more visible products. It cost me work to find a product. (Original) Letreros de identificación de pasillos por productos más grandes y visibles. Me costo trabajo encontrar un producto.

  • 5/5 Enrique B. 4 years ago on Google
    (Translated by Google) Although there are many people the service in the boxes is fast, the workers are attentive. (Original) Aunque hay mucha gente el servicio en las cajas es rápido, los trabajadores son atentos.

  • 4/5 Luis M. 4 years ago on Google
    (Translated by Google) Good deals this weekend (Original) Buenas ofertas éste fin de semana

  • 5/5 Guadalupe L. 4 years ago on Google
    (Translated by Google) You can find everything, good assortment and good price (Original) Puedes encontrar de todo, buen surtido y buen precio

  • 5/5 Eduvina Chavez C. 4 years ago on Google
    (Translated by Google) Excellent (Original) Excelente

  • 3/5 Maria Ysabel Blas G. 4 years ago on Google
    (Translated by Google) Good place (Original) Buen lugar

  • 4/5 Darren A. 3 years ago on Google
    Wide variety of things available to buy.

  • 4/5 Guillermo V. 3 years ago on Google
    (Translated by Google) Super with a good assortment and with good prices, disinfection for covid 19 IS NO LONGER AS FOLLOWED AS AT THE BEGINNING OF THE PANDEMIC. (Original) Super con buen surtido y con buenos precios, la desinfección para covid 19 ya NO ES TAN SEGUIDA COMO AL PRINCIPIO DE LA PANDEMIA.

  • 5/5 David B. 3 years ago on Google
    Great Variety

  • 4/5 Douglas H. 6 years ago on Google
    Standard supermarket, not very large so there isn't a lot of selection and the isles are narrow and crowded. But, they they the best cheddar cheese in town, Tillamook.

  • 4/5 Leonardo Espinobarros P. 4 years ago on Google
    Just go for the offers, unless you need something that it is not in Bodega Aurrera.

  • 4/5 Oscar “TeachingBudha” S. 7 years ago on Google
    This one has a gourmet area who happens to be one of the bests for Cuernavaca's super market stores. In my opinion it's gourmet area surpasses Superama's. But the gourmet bread is better at Superama's, like the red wine filonne.

  • 3/5 DJ K. 4 years ago on Google
    They need better arrangement. ☺️

  • 4/5 Ursus P. 4 years ago on Google
    Ok

  • 4/5 Jacqueline Perez C. 4 years ago on Google
    Ok

  • 5/5 eduard d. 5 years ago on Google
    Nice

  • 5/5 Mateos L. 3 years ago on Google
    (Translated by Google) good prices (Original) Buenos precios

  • 5/5 ARNALDO NOE P. 3 years ago on Google
    (Translated by Google) Self-service store (Original) Tienda de autoservicio

  • 5/5 Marce F. 3 years ago on Google
    (Translated by Google) None (Original) Ninguno

  • 4/5 Hilda Laura Baltazar S. 3 years ago on Google
    (Translated by Google) I love going there, you find everything at reasonable prices (Original) Me encanta ir ahí, encuentras de todo a precios razonables

  • 4/5 Miguel L. 3 years ago on Google
    (Translated by Google) A little bit of everything, the only option if you are in jacarandas since they removed the food, at the beginning of the pandemic very good care to help not spread the virus, now as they no longer care so much (Original) De todo un poco, la única opción si estás en jacarandas ya que quitaron la comer, al inicio de la pandemia muy bien el cuidado para ayudar a no propagar el virus, ahora como que ya no les importa tanto

  • 4/5 Joseline Cruz R. 3 years ago on Google
    (Translated by Google) C: (Original) C:

  • 3/5 Lúcian H. 3 years ago on Google
    (Translated by Google) Almost most lps products you find (Original) Casi la mayoría de productos lps encuentras

  • 5/5 Heydi G. 3 years ago on Google
    (Translated by Google) Variety of offers, low prices (Original) Variedad de Ofertas, precios bajos

  • 1/5 Gabriela C. 3 years ago on Google
    (Translated by Google) It is already known that they frequently steal everything from bicycles to cars and the supermarket is not responsible, even when they charge for parking. Nor is there the slightest interest in solving or guiding the affected person in this situation. In addition to appearing that the same staff is in collusion with the same thieves. (Original) Ya es conocido que frecuentemente roban desde bicicletas hasta autos y el supermercado no se hace responsable, aún cuando cobra el estacionamiento. Tampoco se nota el mínimo interés en solucionar u orientar al afectado ante dicha situación. Además de parecer que el mismo personal está coludido con los mismos rateros.

  • 1/5 Verónica Gabriela C. 3 years ago on Google
    (Translated by Google) My bike was stolen on the day and nothing responsible is being done about it. They even tell you what you could do and have no notion or interest in it (Original) Me robaron mi bicicleta en el día y no se hacen nada responsables al respecto. Siquiera te dicen qué podrías hacer y no tienen ni noción o interés en ello

  • 5/5 Carina F. 3 years ago on Google
    (Translated by Google) Very wide corridors, the prices that you consult on the Internet were the same as those in the store. Various price checkers at various points in the store. There are Packers. Great variety of products. I had a good shopping experience. (Original) Pasillos muy amplios, los precios que consulte en Internet eran los mismos que tenían en tienda. Varios verificadores de precios en varios puntos de la tienda. Hay Empacadores. Gran variedad de productos. Tuve una buena experiencia de compra.

  • 5/5 Gilberto B. 3 years ago on Google
    (Translated by Google) Variety of products (Original) Variedad de productos

  • 4/5 LAE Tanuz Elías Rivas A. 3 years ago on Google
    (Translated by Google) Assortment! (Original) Surtido!


Call +52 777 315 0709 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ Same-day delivery
    • ✓️ No-contact delivery

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