1/5 Brenda Q. 4 years ago on Google
We
had
the
worst
weekend
ever!!!
First,
we
booked
a
room
for
a
family
of
4
but
when
we
arrived
they
gave
us
a
single
bed
room,
we
had
to
wait
for
about
an
hour
to
get
our
room.
The
room
was
ok.
But
they
had
the
worst
guests,
at
night
they
were
extremely
noisy
and
no
one
was
taking
care
of
it,
we
called
and
well
yes,
the
send
someone
to
ask
them
to
be
quiet.
In
the
morning
in
breakfast
everything
was
very
dirty
and
the
food
was
mixed
up,
and
they
gave
us
plastic
single
use
dishes.
The
pool
was
so
messed
up
that
it
was
impossible
to
use.
The
next
night,
again,
on
one
room
people
were
banging
so
hard
in
the
wall
that
they
moved
our
bed,
we
called
the
front
desk
and
I
don't
know
if
they
did
something
but
after
a
while
it
continued.
In
the
other
room
unsupervised
kids
were
playing
and
being
very
very
loud,
they
started
about
11pm
so
we
called
the
front
desk
and
they
just
said
"I'm
sorry
we
can't
do
anything
we
already
told
them
but
that's
it,
maybe
we
can
change
your
room"
but
we
have
a
baby
and
she
was
already
sleeping
(it
was
very
difficult
to
get
her
to
sleep
because
of
the
noise)
so
we
were
not
willing
to
change,
so
they
did
nothing,
we
couldn't
sleep
so
we're
going
very
tired,
we
were
very
excited
about
our
vacations
but
now
we're
going
more
tired
and
disappointed.
Also
breakfast
time
was
awful.
They
let
the
kids
use
the
waffle
maker
so
it
was
a
mess
and
all
the
topping
were
all
messed
up.
No
one
was
supervising
the
kids
and
no
one
was
helping
the
only
waiter
he
couldn't
handle
it
by
his
own
even
though
he
was
doing
his
best.
I
know
that
you
can't
control
the
guests
but
at
least
you
can
see
that
you
need
more
people
to
help
him.
Or
you
should
have
some
kind
of
policy
about
not
letting
kids
alone
and
unsupervised
in
the
rooms,
or
put
them
all
together
in
one
floor
and
the
other
guests
in
a
different
floor.
It
was
really
awful,
we
are
never
going
back
and
we
are
telling
everyone
one
that
you
don't
have
enough
issue
control,
and
the
way
that
woman
from
the
front
desk
told
me
"I
can't
do
anything"
was
very
very
wrong.
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