The worst service ever, these people act like they are doing you a favor, do not take your car here to service and definitely do not buy a car here, its a big waste of money, VW Corporate you need to check your customer service because it sucks!

(Translated by Google) Fatal, very bad experience since he scheduled an appointment today at 1:00 p.m. with the Salesman Víctor Benites, I arrived at the VW Lerma agency at the agreed time and he stood me up. I am very upset because he contacted me and confirmed today's appointment. It is not fair that there are people who are so irresponsible and unprofessional and lacking in ethics disposing of people's time and destroying the prestige of the VW Lerma Agency. (Original) Fatal, muy mala experiencia puesto que agendó una cita hoy a las 13:00 hrs con el Vendedor Víctor Benites, llegué a la agencia de VW Lerma a la hora pactada y me dejó plantado. Estoy muy molesto porque él me contacto y confirmó la cita de hoy. No se vale que haya personas tan irresposables y nada profecionales y faltos de ética disponiendo del tiempo de las personas y poniendo por los suelos el prestigio de la Agencia de VW Lerma.

fine

Great service

Regules

Parking lot was full

Nice

BEST

(Translated by Google) Terrible attention since one wants to park. It seems that the cars were given away since the saleswoman did not even get up from her place and limited herself to saying that there were no units, that it was impossible to see any before and that we could only move her away so that the order could be made since they are not going to have on display. I intended to buy VW's most expensive SUV yet they still get this despotic treatment. (Original) Terrible atención desde que se quiere uno estacionar. Parece que regalaran los autos ya que la vendedora ni siquiera se levantó de su lugar y se limitó a decir que no había unidades, que era imposible ver alguna antes y que sólo podíamos apartarla para que se hiciera el pedido de la misma ya que no van a tener de exhibición. Tenía la intención de comprar la SUV más cara de VW y aún así tienen este trato tan déspota.

Excellent service, fast and reliable.

Regular