Baptist Health South Miami Hospital ER image

Baptist Health South Miami Hospital ER

Hospital Emergency room

One of the Most Revieweds in South Miami


Address

6200 SW 73rd St, South Miami, FL 33143, United States

Website

baptisthealth.net

Contact

+1 786-662-4000

Rating on Google Maps

4.50 (3.1K reviews)

Open on Google Maps

Working Hours

  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: staff (25) care (25) Miami (21) nurse (18) South (17) hospital (17) room (16) nurses (15) experience (12) great (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 alfredo G. 1 year ago on Google
    I would like to share my experience with Baptist South Miami. Very greatful to the staff, from the moment of Arrival in the ambulance to the time of was discharge, I felt cared for on an every minute bases. Very thorough from the nurses to the doctors, testing and results turnaround time was world class. So thankful to everyone who cared for me. You all are Amazing.
    4 people found this review helpful 👍

  • 5/5 Mary Lou R. 3 months ago on Google • 38 reviews New
    While on vacation I had to go to the ER for a dangerous throat infection. I was treated promptly and with great care. The medical personnel were very thorough and highly competent. In addition, every one I encountered through the process was very courteous.

  • 1/5 Juan L. 1 year ago on Google
    I arrived at Baptist Health S Miami Hospital to have one of the worse experiences of my life and more so in an Emergency Room. I arrived with Workers Compensation paperwork and handed to the receptionist at registration and he handed back to me and told me to hold onto it and give it to the doctor. I registered and when my vitals were taken I was told that they were overwhelmed with patients and it would be awhile before I would be seen. Mind you there were only 4 patients in the waiting room at that time waiting to be seen. I waited patiently for my turn while suffering in pain. When I was called in and taken to my room I was told the nurse would be in soon. I could clearly hear them playing and joking around at the nurses desk and after waiting for awhile the nurse finally shows up and tells me she wasn’t aware I was there so much for her showing up immediately after I was placed in the room. When the assistant came in to start an IV I told him that my veins are tricky, well without saying he missed my vein and had to switch arms. After I was examine by the Nurse Practitioner, I handed her my worker’s compensation paperwork, she immediately said “We don’t fill those out here” that I would have to take it to the referral doctor she listed on my discharge papers. I told her if the hospital does not complete the paperwork they cannot get paid and I show her that I was there at an earlier date and yes, the treating physician completed the paperwork with no problem. I requested to see the floor manager and she stormed out of the room and minutes later an assistant manager showed up and he immediately informed me that he had to call his boss and wake her up to make sure that the Information he was about to give me was correct. I guess they had a consensus between them and he told me that the nurse practitioner was correct and that yes he was aware that a prior ER Physician completed the paperwork. I told him that was very upsetting because now he jeopardizes my case with workers compensation because of their so called policy. I clearly pointed to the form and the title on the form is Treating physician. I had to ask him who just treated me? I understand she wasn’t a physician by title but a nurse practitioner carriers the same responsibility and requirement of a doctor when treating a patient, which means completing the necessary papers when required and if it’s true that Baptist Health S Miami does not complete workers compensation forms than they should clearly state that at registration and not after being treated. When I finally gave in and asked the assistant manager if that was it can I leave now. He responded yes and proceeded to escort me out to exit the building by foot. I thought it was policy that patients are wheelchair out to the exit for safety reasons, after all I was in severe pain walking. So much for patient care and safety.
    2 people found this review helpful 👍

  • 5/5 Claudia P. 3 months ago on Google • 14 reviews New
    The nurses at the OB Emergency at South Miami are absolute stars. They are loving, caring. What a fantastic job they do. I will be forever grateful to them because of how well they treated me today. Wish I had written down the nurse that held my hand today and helped me reassure everything was fine with my baby. Thank you for everything you do.
    1 person found this review helpful 👍

  • 5/5 Alexander B. 1 year ago on Google
    We had such a wonderful experience here. We used the ER, for checking into the birthing area. The parking was very easy. The birthing itself was awesome. The nurses were angels, and they were so helpful with the “spinning baby” techniques. The doctors were awesome as well!! We love the OBGYN practice. The stay at the hospital was really good too after the delivery. They let visitors bring food and drink in. The beds and couches were comfortable. The food is as decent for being hospital food. The also had donor breast milk, rather fancy spot! Highly recommended delivering your baby here. Especially with all the prep clases too; Janine Balkin is AWESOME!!!!
    1 person found this review helpful 👍

  • 5/5 Laurie C. 1 year ago on Google
    The care at South Miami Hospital Emergency Department was top-notch! The nurses, the doctors, the radiology department, and the registration folks were all extremely attentive, compassionate, and efficient. They took care of me as if I was family. They anticipated all of my needs and kept me informed. They were kind, and even funny at times, which is what I needed to ease my concerns when I was nervous. I would not hesitate to recommend South Miami Hospital Emergency Department to anyone that I know and love.
    1 person found this review helpful 👍

  • 3/5 Ledimar K. 6 months ago on Google
    The triage nurse was very rude. I simply asked her what the conversion was from Celsius to Fahrenheit for my temp and she simply ignored me. When I asked again, she said, “if you would let me put in the information, I can give it to you.” Rather than letting me know of what she was doing and letting me know in a polite way that she would tell me in a moment, she chose to be completely impolite and insensitive. Once in a room, it took several attempts of pressing the nurse call button to be attended to. I was in excruciating pain and they just took their time. If it wasn’t for my insistence, I would’ve been there much longer. It was a very quiet night, which gave no reason the pace that the staff was taking. When I was finally tended to, my nurse Mel was wonderful. From then, she treated me and checked in on me periodically. I am not one who goes to the ED unless I truly feel horrible and that there is no more relief to be found in my home, which is not often. It is so unfortunate that all of the talks in the community are true about Baptist health. The attention, sympathy and empathy that once existed in the Baptist family just doesn’t exist anymore.
    1 person found this review helpful 👍

  • 5/5 pebbles s. 2 months ago on Google • 11 reviews New
    Brigitte, an ER PA-C, provided exceptional care during my visit. Her compassionate demeanor and thorough attention to my symptoms left a lasting impact on me. Not only did she address my medical needs with expertise, but she also took the time to validate my feelings and concerns, making me feel truly seen and heard. Brigitte's bedside manner is exemplary, and her genuine compassion made my experience in the emergency room not only bearable but memorable. I believe her dedication to patient care deserves recognition, as she embodies the qualities of a truly exceptional healthcare professional.

  • 5/5 Alison F. 2 months ago on Google • 9 reviews New
    I always get the best care at South Miami. Been coming here for years and they have always taken care of me. Was in the ER yesterday and as soon as I told them my issue they took vitals and took care of me immediately. When I least expected it , I had a room. Dr. Nick was awesome and made sure all the bases were covered before he could send me home. Thank you.

  • 5/5 Demitrias T. 2 months ago on Google • 5 reviews New
    I was thankful to have a RN by the name of Angel Thomas very sweet and professional. Angel informed me of my medication and what they were for. She was very helpful and compassionate . Hated to see her leave to go home drone her shift 😂. The hospital staff in general were very nice. They worked in a timely manner. The hospital was also nice and clean. I highly recommend this hospital trust me you will in joy your luxury stay 🥰

  • 5/5 Karuna A. 2 months ago on Google • 4 reviews New
    I was very pleasantly surprised with how efficient the emergency care at South Miami hospital is. I wasn’t kept waiting for even a second. All the staff was excellent. They were all extremely considerate, reassuring, and took the time to transparently talk through every step of the process. It made me feel like I was in excellent hands and fully taken care of. I’m glad this is where I’m scheduled to deliver my baby in a few months.

  • 5/5 Sheila M. W. 6 months ago on Google
    Everyone from the moment I got to the South Miami ER was attentive, friendly, concerned, and competent. This was so good because I had such a bad experience when my husband was there 7 1/2 years ago and had a massive stroke following a pic line insertion and died. The doctors were thorough and contientious. The nurses were wonderful especially in the gastro procedure department. Security was amazing and so sweet.

  • 5/5 Michelle Boone G. 8 months ago on Google
    Everyone was Awesome 👍 very friendly people. The doctor and nurse was helpful letting me know what they were doing. Hospital / bathroom was very clean

  • 5/5 Valerie S. 6 months ago on Google
    Came to the ED with vertigo,nausea and unable to walk steadily. I was immediately checked in, had a brain CT and taken to my room where my RN Meaghan and her preceptee waited for me. I was treated with kindness, professionalism and everthing both nurses did was explained as they worked with me. Dr Watson was awesome also! She explained the results and what I needed to do as follow up. The rest of the ED staff was great...Sharon brought me a pillow and the financial rep gave me a warm blanket!!! What a wonderful feeling to know I was a person not a number!!! Will always recommend South Miami Hospital ! Thank you.

  • 3/5 Joan B. 5 months ago on Google
    Everyone was very kind and helpful. There was a bit of a wait but once they were able to attend to me things moved smoothly. Only complaint I have is the attending physician recommended I see a specialist within two days from being seen as the ER and when I called the specialist to schedule the appointment after telling them I was referred by a physician in the ER at South Miami Hospital the appointment given is three weeks away. That is a little absurd if the ER doctor felt it needed to happen two days after being seen.

  • 5/5 Corina L. 5 months ago on Google
    I always thought Baptist Hospitals were excellent but now they're just got even better. They all gave me super attention and I felt they truly cared to make me feel like I was in my home. This great support is making my stay so comfortable i felt that this was truly my second home. I would highly recommend Baptists Hospitals, especially the South Miami Baptist Hospital. There's no other Hospitals can compare to this excellent place. I have to add that there internal system is one of the best coordinated one. The staff, the doctors and the system is the very best Hospital that I have ever experienced in my 72 years.

  • 5/5 Wi H. 5 months ago on Google
    I came to the ER with right lower abdominal pain with history of kidney stones. Everyone from the beginning were very attentive and fast from Triage I had Nurse Shana very welcoming and efficient. My Nurse was David couldn't ask for a better nurse very attentive to me walked me through the entire process since i got admitted. Barbara the charge Nurse was awesome she made sure to expedite my care to go to CT and receiving my bed. She brought me pillow, blankets and socks making sure i was as comfortable as possible in a uncomfortable moment for myself due to the pain. Nurse David was there every time i had pain and advocated for me to get pain medications, his IV skills were also outstanding I did not feel a pinch. The team work in general in this ER department is on point from the moment you come in to even the physicians. Thank You South Miami for being there for me in a time of need.

  • 5/5 M. G. 5 months ago on Google
    Amazing!! I was in and out! The staff was extremely friendly and knowledgeable. All my exams were done with urgency and accuracy. Nobody wants to go to an ER, but if you have to go, you can’t go wrong with South Miami Hospital. Thank you SMH for the great care you provided me!

  • 5/5 Tiffany J. 2 months ago on Google • 3 reviews New
    My visit at South Miami hospital was amazing. The staff were very friendly and attentive. Jasmine H. and my nurse Manny took exceptional care of me during my short visit. The ER doctor Bridget was very thorough and made me feel very comfortable to ask any questions pertaining to my health. Thank you all for providing excellent care.

  • 5/5 Elizabeth M. 2 months ago on Google • 3 reviews New
    The emergency room staff and the doctor was so kind and caring... I felt sooooo comfortable even though I was in a lot of pain. The empathy the staff showed to me is greatly appreciated! I will definitely refer my family and friends 🧡 #The young man that took my VITAL SIGNS in the emergency room uses a lot of profanity in the presence of the patients and that shouldn't be!!! He was nice though but the profane language needs to go...

  • 5/5 Ariella A. 2 months ago on Google • 3 reviews New
    Great attentions received from the Nursing Staff. Dr. Paez & Dr. Echeverri were amazing. I'm very pleased with the way I was treated and how my case was handled. The Dr's were very empathetic, understanding and knowledgeable. Well recommended. Thank you!!

  • 5/5 Tania Grau F. 3 months ago on Google • 3 reviews New
    I had an excellent experience at the ER with a short hospital stay. The rapid test results, exceptional service from the doctors, nurses, and staff, along with the cleanliness, made my visit reassuring and efficient. Grateful for the outstanding care provided.

  • 5/5 MQC 1 year ago on Google
    Very efficient and knowledgeable. Special things to the ER nurse named Melissa A on the night shift of 12/16/23 that helped me with my mother. I really appreciate all the doctors and nursing staff for their commitment. I am very thankful to this hospital.

  • 5/5 Jordan B Autos L. 1 year ago on Google
    Absolutely best Emergency Room Experience I’ve EVER HAD IN MY LIFE! The medical staff checked for stuff that wasn’t even requested as a precaution to make sure I was well taken care of including EKG & Ultrasound. Excellent! Just Excellent

  • 5/5 Paula S. 1 year ago on Google
    Our experience at your hospital was AMAZING. We are from NYC and ended up here with an emergency. From the person at the door, the front desk, the people who transported us to our room and tests to the nurses and doctors…, all exceptional!! My husband and I were shown kindness and great care.

  • 5/5 Pedro R. 1 year ago on Google
    I must say David and Amanda RN nurses were exceptional. They made me feel so comfortable and at ease. Also the Lab tech she had such a great positive attitude. Thank you all for your kindness, truly makes a difference when we all know that we are not there by choice.

  • 5/5 Doll C. 2 years ago on Google
    I had a very pretty good experience visiting this hospital for the first time. The majority of the staff were kind and helpful. Special thanks to the night shift and day shift on 4th floor, along with assistant manager Charissa. Everyone on that unit went above and beyond to make me feel comfortable. Thank you all 🙏😄 (my morning view in my private room) lol

  • 5/5 Jason G. 1 year ago on Google
    Great work at the ER at Baptist south Miami! I have never been to the ER before (thankfully) and tbh I was actually shocked with attentive and how efficient this team worked once I walked in. I checked in and within less than 15 minutes was being seen and worked on. Tests were done quick and I felt like everyone was super competent, attentive, and I felt cared for. 5 stars all the way but I hope I don’t have to come back! :)

  • 3/5 Janet B. 1 year ago on Google
    Overall, the staff was wonderful. We were attended to quickly and was very courteous with one exception. The nurse assigned to our room, Ashley seems to have been having a bad day even though the ER was relatively empty. She was very impatient, lacked understanding w/ me, caregiver of TWO 90+ yr olds. The doctor had to step in, gave us the results/diagnosis. He also had us discharged in record time. Another nurse came in to take out IV and patiently explain us (me & the 91 yr old patient) how to function & empty catheter. I was very grateful to those nurses & doctor. Ashley should be in a different department where she does not have to deal with patients directly.

  • 5/5 LAURA IGLESIAS N. 1 year ago on Google
    Today I went to the South Miami Hospital, I have a abdominal pain. I’m very grateful to be there, my experience it’s was great. The people at the front desk very educated and kind. The nurses are very kind Many and Alvaro, excellent people, patient and dedicated. I forgot the nurse very nice. The Dr. Watson very kind, excellent, she explained to me with patient everything. I spent less of 3 hours. Thanks again South Miami Hospital!!!💕🥰

  • 5/5 Victor Hugo Anaya F. 1 year ago on Google
    My baby boy born last Thursday and we had the best experience ever!!! The team of nurses are the most kind and professional people I’ve ever seen… Regina, Lily, Angie all. Quality food and service amazing. You are the best keep doing it thanks for all the love and attention 🙏🏾🙏🏾🙏🏾

  • 5/5 Ella R. 6 months ago on Google
    Overall, I had a great experience at this hospital. As a college student going into the ER without a parent, at first I was scared but all the staff, nurses, doctors etc were very sweet. The ER sent us in very quickly, and all the staff was overwhelmingly nice and even cracked a few jokes in light of some painful moments. The only complaint is how long the x-ray took to get back, but understandably the ER was busy. I will 100% be choosing this hospital again.

  • 5/5 Abby L. 1 year ago on Google
    From the moment I came in the ER and was taken to OB ER it was fast and everyone was helpful , friendly, and most importantly comforting . I’ve been to multiple baptist facilities and south Miami care has always been the best for me. The staff is so kind and everyone explained to me step by step what to expect and everything went as planned. I received wonderful care and in a timely manner as well. I will be giving birth to my daughter soon there and I have no worries at all because every encounter I have had has been great as well as when I had my son! Thank you for your hard work and dedication .

  • 1/5 Mario D. 1 year ago on Google
    Service at the ER department sucks, no urgency, no interest, staff was very friendly. But the urgency to get you seen or schedule a procedure was not follow as any hospital will follow, specially when you come in with a pain. Arrived at the ER at 10:00 am and left at 6 pm just to get a sonogram and a CT Scan. Again no urgency in this Department never been in a ER more than 3 hour until yesterday. Who ever is in charge of this Department should revise or visit the procedures that are taken so long .. I had never experience this waiting in my life.. Baptist hospital ER do a better job than this Department, maybe you guys could learn how they procedures are performed.

  • 5/5 Patricia E. 8 months ago on Google
    A room with a view. I spent 1 1/2 days in South Miami Hospital..As always, great service and attention, everybody nice and professional. The emergency staff very warm and friendly. The nurses and assistants in the room equally nice. Thank you doctors and staff.

  • 5/5 Arjane L. 7 months ago on Google
    Everyone was so helpful and made sure I was taken care of. They made sure to get me comfortable and informed in every step of the way. The staff are all very professional and accommodating to my needs. I am very grateful to the staff, technicians and doctors who took care of me and made sure everything was in place before I got discharged. I have so much respect for everyone in the medical field for looking after their patients.

  • 5/5 Shaneil S. 7 months ago on Google
    Fantastic ER. Well trained, professional and efficient staff in a calming friendly environment. Exactly what you need in an ER. Didn’t encounter any of the nightmare stories I’ve heard about other places. South Miami had no wait time, plenty of medical professionals, and equipment at the ready. They are a well oiled machine and with every step, I felt like I was in excellent, caring, and capable hands. Thank you!

  • 5/5 Christabelle C. 9 months ago on Google
    I want to thank Fatima the nurse and all the other staff that took care of me at the hospital, I don't remember there names. The service was excellent. The bedside care was great. I got help promptly when ever the call light went on. Overall great service from the emergency team. Keep it up guys. Thank you all. I feel much better now. And now I am drinking copious amounts of water now.

  • 5/5 ramsis g. 7 months ago on Google
    I am very pleased with my experience today. The regard for my comfort and empathy shown to me for the pain I was experiencing was honestly heart warming. My nurse Kaylee was exceptional, her bedside skills and manor are one to be modeled after. I'm a nurse myself so I know a good one when I see it. Honestly I would say this was the best nursing interaction Ive ever had. My physician Dr. Brunson was equally good. He was informative, kind and was deliberate on making my rather painful procedure as less uncomfortable as possible. I've had this done a few times before and this was easily the least unpleasant and my condition on this occasion was the worst. The degree to which the pendulum swung is remarkable. They truly represent what a health care professional should be and I am grateful for that. Thank you again.

  • 5/5 Barry L. 7 months ago on Google
    Everyone there was super nice and caring. They even went above and beyond to talk to orthopedic doctor into coming down and taking a quick look at me. Extremely efficient. I was in and out in three hours, which may seem like a lot, but they did many tests. The total opposite of Mount Sinai emergency room which I wouldn’t go to unless I was literally dying and had no choice because I was so close to them. . Almost everyone was rude and disorganized. I was there five hours and basically they didn’t really order the proper test to know what was wrong with me.


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