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Tom Thumb Food Stores

Cafe Coffee shop Convenience store Gas station Atm Lottery retailer

😠 There was a lady in a blue shirt, probably in her early 30's. No customer service skills whatsoever. The older lady that rung me up incorrectly told me the price of 2 waters was 2.97, I'm sure she meant 1.97. The lady in blue cuts the other lady and I off and speaks with this nasty ass attitude. And... People often mention lady,


Address

77 E Okeechobee Rd, Hialeah, FL 33010

Website

www.mytomthumb.com

Contact

(305) 884-1528

Rating on Google Maps

3.70 (89 reviews)

Open on Google Maps

Working Hours

  • Sunday: (Easter), Open 24 hours, Hours might differ
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Yanet A. 6 years ago on Google
    There was a lady in a blue shirt, probably in her early 30's. No customer service skills whatsoever. The older lady that rung me up incorrectly told me the price of 2 waters was 2.97, I'm sure she meant 1.97. The lady in blue cuts the other lady and I off and speaks with this nasty ass attitude. And I tell her water isn't suppose to be taxed and she rudely cuts me off and says everything in the store is taxed. Food products aren't supposed to be taxed lol y'all need to find someone else to replace that lady. She's very rude. The other lady was nice though. Her comments weren't necessary. The lady in blue had her back turned away from customers which I thought was also rude behavior and there was a line. She clearly doesn't care about the customers.
    2 people found this review helpful 👍

  • 2/5 Lisa F. 7 years ago on Google
    As A Simple Civilian I Would Expect Better Treatment. It's 5:03 in the afternoon & The Hostility Exuding From The Cashier Is Horrid. With 3 customers in front of me ( 2 Hispanic & 1 of Another Origin ) How Is It That Me The Sole Customer Of Color In The Store At The Time Receives The Worst Treatment ? I Was Purchasing Gas & A Beverage & Had My Money Snatched Out Of My Hand. How Can You Be Working In A Business Of Interaction With Folks Of All Nationality & Throw Disrespect At A Colored Women. Racism Is Exuding & This Is A Disgrace. NO OTHER EMPLOYEE Has Insulted My Presence And I'm A Frequent Customer. I Could Never Shop Here Again.
    2 people found this review helpful 👍

  • 1/5 Suki M. 7 years ago on Google
    They need to clean their gas filter 10 times more often....
    1 person found this review helpful 👍

  • 1/5 Shadow M. 4 years ago on Google
    A female worker there, she is very combatant with customers, and have a very bad attitude towards customers. She needs to be educated in customer service.
    1 person found this review helpful 👍

  • 5/5 Sharma M. 4 years ago on Google
    I love store#101. Food always fresh and ready from about 5am. The variety of different dogs and sausages I can get there is amazing. The deals on the grilled items and any size fountain drink ..is quite impressive. Gas is also very cheap. Gas & credit gas prices are the same. They even have a rewards program that saves 15 cents a gallon... since I've found them..I've been going at least twice a day.

  • 1/5 Amel A. 2 years ago on Google
    La manager Colombiana Karina es una falta de respeto. No education whatsoever. She told a client complaining about a small coffee that is 3.25 to don't come to the store no more if you dont like the price. I witnessed it. The elderly guy got so upset. This was so rude. This gas station needs a new manager. This lady is not capable at all. Based on her attitude am pretty sure its not the first incident with a client.

  • 5/5 Ceylon Smith (Ceylon El P. 4 years ago on Google
    The habit has turned in an into an obsession with the All American hot dog..with an abundance of a menu selection of hot dog's, it's almost overwhelming. I love this Tom Thumb-especially when you're treated so warmly by the employees as you start your happy go lucky day, thank you & good afternoon Barbara..store #101

  • 5/5 Wilfredo A. 8 years ago on Google
    Great selections of items! Also always have great prices on gas!!

  • 5/5 Richard M. 8 years ago on Google
    Good place to get gas. It's literally on the way home from work.

  • 5/5 Freddy C. 1 year ago on Google
    Best store ever and customer service

  • 5/5 Magda R. 7 months ago on Google
    Best gas price in Hialeah

  • 1/5 Krista W. 7 months ago on Google
    No bathrooms. Bad communication.


Call (305) 884-1528 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Diesel gas
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot

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