1/5 Michael Kandar (. 1 year ago on Google
DO
NOT
COME
HERE
IN
AN
EMERGENCY
SITUATION.
Went
here
after
falling
off
a
bike
going
over
railroad
tracks.
I
hit
my
head
pretty
hard
and
finger
needed
stitches.
Most
concerning
was
the
10
minute
delayed
severe
nose
bleed
that
wouldn't
stop.
It
was
an
emergency
situation.
This
urgent
care
was
the
closest
facility
to
the
accident,
which
is
why
my
partner
and
I
chose
this
location
vs
going
to
the
hospital.
The
physician
who
saw
me
was
more
interested
in
learning
what
railroad
tracks
were
(I'm
not
making
this
up)
and
where
we
found
them
in
Miami
than
asking
questions
relating
to
my
health
state.
He
knew
I'd
suffered
a
head
injury
but
didn't
ask
if
I'd
lost
consciousness,
and
made
no
inquiry
about
my
mental
state
as
he
was
putting
on
gloves
and
continuing
the
trivial,
inconsequential
line
of
questions.
No
medical
care
was
provided
and
these
questions
wasted
valuable
time
in
an
emergency
situation.
I
hit
my
head
riding
a
bike
over
railroad
tracks
and
my
nose
is
bleeding
profusely,
what
else
is
there
to
understand?!
Doctors
at
Mt.
Sinai
and
back
in
NY
agree
this
was
nothing
short
of
obscene
and
the
best
thing
to
do
was
leave.
My
partner
and
I
shared
a
glance
of
disbelief
and
concern.
As
the
nonsensical
questions
continued
my
partner
eventually
lost
patience
and
said
do
you
not
care
about
his
injuries?
Why
are
you
asking
all
these
questions
about
railroad
tracks?
The
doctor
stated
he
needed
to
understand
the
circumstances
of
the
accident
and
after
wasting
much
of
our
time,
conceded
he
was
unable
to
treat
me.
After
realizing
the
grave
mistake
we've
made
coming
here
and
still
being
totally
untreated,
the
"physician"
recommended
going
to
an
ER.
He
gave
me
2
packs
of
gauze
as
we
quickly
left.
He
had
the
nerve
to
tell
me
we
needed
to
fill
out
paperwork
before
we
could
leave.
THE
NERVE!!!
We
ordered
an
Uber
as
the
physician
recommended
against
getting
an
ambulance
to
Mt.
Sinai
as
it
would
"take
too
long".
I
went
to
the
emergency
wing
of
Mt.
Sinai
and
received
excellent,
emergency
level
care
I
needed.
They
were
able
to
stop
the
nosebleed
without
any
special
equipment.
I
have
no
idea
what
he
thought
he
needed
to
treat
a
nosebleed
but
it
was
as
simple
as
basic
first
aid.
It
was
an
urgent
situation
though,
and
he
wasted
valuable
time
in
getting
to
an
actual
emergency
care
facility.
In
the
end
they
saddled
me
with
a
$600
bill
for
wasting
valuable
time
and
recommending
me
to
an
ER
we
were
headed
to
anyway
after
realizing
the
level
of
incompetence
wearing
doctor's
coats
here.
They
also
wasted
no
time
immediately
putting
me
into
collections
as
a
first
means
of
requesting
payment
for
"services
rendered".
In
the
end,
upper
management
defended
this
care
as
"medically
appropriate"
in
a
follow-up
letter
to
my
complaints
about
their
facility.
It
was
not,
as
many
ER
doctors
validated
during
my
care
at
Mt.
Sinai
and
back
at
home.
The
whole
operation
suffers
from
a
lack
of
care
and
concern
and
frankly,
basic
medical
knowledge
of
any
'urgent'
nature.
As
a
minor
annoyance,
they
put
so
much
due
diligence
into
the
review
of
my
case
that
their
response
letter
also
misgendered
me.
If
you're
not
dying
when
you
come
here,
you
might
be
when
you
leave.
HERE
IS
WORSE
THAN
NOTHING.
Update
as
of
9/2022:
Management
has
reached
out
again
and
addressed
the
situation
to
my
satisfaction.
This
does
not
change
my
experience,
but
I
am
happy
they
are
using
it
to
make
changes
to
their
operations.
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