This is the worst doctors office. The nurses are supper nice but the doctor sees you for 2 min. I had a bunch of test done and I waited 2 weeks and still haven’t received the results. They told me they weren’t ready i then waited almost a month finally I called again as they told me it would be on the portal. When I finally spoke to someone who gave me the results they could not believe i hadent received the results and were very apologetic. Sorry dose not cut it when it comes to your health. I was in pain for weeks thanks to them simply not caring to let me know what was wrong. I will never go again and do not recommend this office. Also got a bill for 400$ from the lab. The doctor never told me that they would cost so much.

Do not go here! I was a patient here for several years. There are a couple of important reasons I DO NOT RECOMMEND this doctor's office. I will explain my recent experience, but keep reading to see other things I have experienced…. I stopped going here 3 years ago but decided to try again - my new insurance plan has a limited network of doctors - after several days of searching reviews I found another top-rated doctor who worked from this same office. I was hesitant after my last experience, but decided I would try again with a new doctor. In early January, I scheduled an annual physical. I was very precise in informing the receptionist about my previous experience and that I did not want to see my previous doctor. The first appointment they could give me was in March with the new doctor. Last week, I called to confirm my appointment and they informed me the appointment (that I had waited 2 months for) was changed to a different doctor - the previous one that I did not want to see. They explained that starting in February, my chosen doctor (my designated primary) was no longer accepting new patients. I insisted that they check with the new doctor since they were the cause of such a significant inconvenience, the person I spoke to proceeded to tell me “ just so you know, Dr. ____ always runs 45 minutes late, are you okay with that?” I was really surprised that they would even tell me that. More importantly, the biggest problem they should be addressing with this is that each time I change my primary, the change doesn’t take effect until the following month. Even if I decided to go back to the other doctor, my insurance would not cover it since she is not my designated primary. Not only do I have to search for another doctor, but I have to wait another month for that to take effect. So what happened on my last visit???? Keep reading… I met with Dr. Jarin for my annual physical which is included in my insurance. During my visit, I mentioned a problem to the dr. and her response felt like more of guess, her exact words "it sounds like you have..." and I asked if she needed to take a test to make an accurate diagnosis, her 2nd response was "do you want me to..." and that was the end of the conversation. She did not explain the cause of what she believed the issue to be and she also did not explain how I could fix or manage the issue. I returned shortly after this visit to review the results from my annual exam. The front desk said I needed to pay a $30 co-payment for the previous visit - When I explained that this was an annual visit/follow-up and that I should not be charged, the front desk person explained that I spoke to the doctor about another issue and therefore was required to pay the co-payment. I felt this was unfair considering the doctor barely addressed my concern and also because this was my annual physical - when you are supposed to discuss any changes that may be of importance. I refused to pay the fee and requested to speak with Dr. Jarin to verify this. Even though I was scheduled to see the doctor at that time, the front desk person rudely told me the doctor would not speak to me unless I paid the fee. I was in such disbelief to be treated like this even by my doctor who I had developed a relationship with over so many years. I requested a copy of my results, at which point, the front desk person threw the papers at me and slammed the window shut. I should have learned my lesson from this last visit. I guess I was too hopeful in believing that they improved their efficiency and professionalism. Read the other reviews, they are true, this office lacks the “care” that you would hope to receive when visiting your doctor.

Excellent service, super fast and the attention is the best, Doctor Adnan and his nurse Jolinda make an exceptional team, the laboratory technician Alexis is incredible, the team at Care Resource in Miami Beach are wonderful! Congratulations, continue like this! 🙌🏽

What a fu...g mess ! i went to a regular straight doctor i had better CARE than that so called gay friendly government money hungry "testing facility" calling itself medical center. I dont recommend leaving your health between their hands. u will end up needing a nerve doctor. (Stop replying back you have a quality assurance service when you cant even handle appointment taking in 2022 ... thats weak and unacceptable from a community center getting so much funding in vain.)

No one answers the phone. The system just pushes you to a recording. The service all around is terrible. They keep canceling my access to the patient portal, Dr Klinger is ALWAYS late. Trying to get in touch with your doc is almost impossible. She never calls back. This place is an absolute mess. I’ll find a new doctor today. Avoid this place like the plague.

The location is great and the office is very clean, but unfortunately it’s One of the worst (if not the worst) customer services I have ever experienced at a doctor’s office. Nobody ever answers the phone, the doctor misses their virtual appointments and nobody calls you to let you know that the doctor can’t make the appointment or is late to the appointment, my waiting time between the doctors’ visit and the blood work was 55 minutes.

Went here a few years ago... A few problems. They are primary care, but I do not recommend. 1st issue: I was having breathing problems, I was sick. This was my primary. I went as a walk-in, which they DO state they take walkins. I waited several hours in waiting room, which was empty. (This was pre-Covid) I waited patiently, yet was reminded every time they spoke with me (5) that I was a walkin, as if I didn't know. They would remind me from over the counter as I was seated (alone). The receptionist always had an attitude, every visit, doesn't matter how nice you are, she does not like white women, or her job or both. There was an older woman who worked seemed in many positions, which is the only one that ever helped me, including paperwork, Insurance... In conclusion to that visit, they could not help me. Went home sick. I am am NEVER sick... That was my last visit. 2nd Issue: Female Dr, who I liked at first, she did diagnose my PSTD. But then made assumptions about my other health issue. I made it clear, via communication on the portal, that my health issue was continued, and not aging out as she assumed. I guess she didn't like that I pointed that out, and dismissed herself as my Primary, no apology nor acknowledgment. To this day, I am still dealing with the same (physical) health issue. 3rd Issue: Because of the process dictated by AMA, we have to go to a general, in order to get Xrays, so I had to go through the process. I went to a new doctor, who had no experience with pinched nerves and chronic pain. But I had to go here to get a script written... from a Dr that knows nothing of the subject, in order to go for an Xray... NOW I just got a bill for a 'tele' visit last year... which for the life of me I cannot recall. I was living up north, and was not going to any doctors there... I just paid it to be done with them.

I feel compelled to write this review because the reviews are so bad. First, I do agree that the automated phone system is horrible (and making the first appointment was a nightmare). However, the quality of the care is excellent and worth a little frustration with the automation. Dr. Jarin was very thorough and took her time with me. Nyla, the doctor's assistant, is very kind, knowledgeable, and helpful. I appreciate the care that both have given me and highly recommend them.

Super good service, everyone is very friendly and treats you very well

Patients are not customers and less in a situation of monopoly. This pathetic work culture of making patients chase doctors and admins to get the things done is simply a disgrace to the healthcare profession.

Excellent service from all the staff. A huge recognition to Dr. Adnan Ayoub, Dr. Robert Goubeaux, to Eliana(office manager) , and Jolinda (patient care assistant), they are the best. ThankY❤️ I've been coming to CareResource in south beach for over 8 years now, and the attention is always exceptional. Their customer service goes above and beyond. Thank you so much for everything you do for us . ❤️

Very satisfied with the attention of all the staff, especially with my doctor Vanessa Rojas, thank you for your kindness, professionalism and empathy.

Dr Shari Klinger is the best doctor I have ever had. She listens, goes through all of the possible scenarios that she can in her head, sends you for testing and referrals when she needs to find something. I’m not a hypochondriac so when I would suggest something she didn’t rule it out but would test and that openness to my suggestion (with some rationale behind it) actually did me some real good and we found something that some people insisted was improbable. Well… TY from the bottom of my heart. Oh! And the staff there were super professional! Goodness, quick, polite, efficient. TY

Why don’t u stop apologizing to everyone and instead do something about it to make it better to patients

Disappointing. My PCP is by far 5 star , no complaints about him at all. The administration of the place however is beyond disastrous. I ve been trying unsuccefully , now for days, to get the insurance authorization for a procedure i was reffered to by my PCP and the referral department at extension 605 seems totally unable to handle it. The Lady speaks on the phone as if she was half sleep and could not just get it done. The provider of my procedure also tryed contacting the care resource office and could not talk to anyone after being 30 mins on hold. I called the insurance and was told they do not have any request fot authorization for me. This was after I talked to the lady on X 605 who assured me it was to the insurance. In Addition to this, everytime I visit the office the wait is at least 45 minutes, the ladies at the front desk don't greet you, they ignore you until they get off the phone, no eye contact, nothing, you are a vegetable standing at the window. during the wait times which usually averages 45 mins past your appoinment time, they don't care to communicate with waiting patients to say they are running behind , or they are busy ... nothing. it is a total joke, a total lack of knowledge of what costumer service is about. whoever runs this office should train the staff in basic costumer service, mulitasking, basic administrative chores like sending a fax, all with a focus on the fact paying patients at a health care center should not be treated as if they were being done a favor by the staff which gets paid to tend to them.

The ENTIRE staff is awesome. Very professional and at the same time very warm and welcoming. Thank you to the entire staff for always helping me with appointments, schedules, everything! Great team work!

The attention. Is the best in the careresorces. I was before in other location. My nurse Jolinda is so polite she is always is ready to take care of me and my doctor Adnan is so clear and professional and I feel them like family, the things works execelent in that location congrats..

Awful experience. Good luck trying to get an appointment. They ask for your insurance card, ID and social and they never call you back even tho I requested an appointment 4 times in their portal!! Only Mr. Flaxman available for the South Beach location and only in the mornings. They also should consider that we have jobs and we can't be there at 1 PM. 0 stars

I Liked my provider, but not much else. If it weren’t for him, I’d look for zero stars. Care Resource as an institution has serious communication problems, and I’m NOT referring to Spanish v English. I left Care Resource because countless message sent/left them by all sorts of channels (phone calls, voicemails, emails, etc) went unanswered. The final straw was when my pharmacy asked my doctor to respond to a request. The ineffective and inadequate office staff didn’t give the message for 10 days. 10 DAYS! This happened many times. If I actually got a reply, it was at least a week later, if not more. I was so frustrated I told my provider I shouldn’t have to put up with this B/S, that he’d never see me again. Done. Never went back, though I did like him.

This by far is the best CareResource location. The front desk staff Barbara is always attentive to my needs, the doctors assistant Jolinda is very friendly and caring and the Nurse Practitioner Adnan is an amazing provider. He is always so concerned about my health and I appreciate him so much. Amazing doctor amazing staff and the office is so nice and the new pharmacy makes this place so much convenient

The best of the 3 offices of Care Resource by far. Quality care, amazing service, quick labs, the personnel is top notch and operate like a family. I have tried the 3 offices and this one is by far, the best of them all. Great job getting everyone!

Great clinic and service. Staff is friendly, quick and efficient.

If a could give them 0 stars it would still be too much, once you go tot he physician GOOD LUCK WITH YOUR REFERRALS OR AUTHORIZATIONS THEY JUST DON'T CARE!! they had me going back and forth to xr ays or wrong specialists for over 2 MONTHS, WASTED TIME MONEY AND HOPE

The best medical office I have been to specifically the attention of Barbara and Jolinda very professional 😍

Very professional specially the nurses Barbara and Jolinda.Dr Adnan is the best, I highly recommend him.

There is not even one single appointment I get disappointed with the service this place provides. They schedule your appointment to a different time you requested, make you you wait for one hours to see a doctor, the other day I scheduled a follow up and they called me 30min before my appointment saying it was canceled, another time they schedule an appointment over the phone but never called me, when you call the office you are directed to a call center. Great service congratulations for taking such good care of your paciente.

This doctors office is excellent place and all the personal stuff is very professional

Fast and friendly service very knowledgeable staff the doctors are definitely very helpful very kind and always go above and beyond their call of duty guarantees your privacy from HIV testing to recieving your COVID-19 vaccine i definitely recommend seeing Dr Shari Klinger she is definitely worth her weight in gold

Delighted to be in this office, they are the best ❤️