1/5 Kris R. 1 year ago on Google
I
almost
never
write
reviews
but
the
customer
service
at
this
store
has
to
be
addressed.
I
was
just
at
the
store,
saw
a
dress
that
I
had
liked
from
a
previous
visit
still
on
the
rack
and
on
clearance
from
$120
to
$29
…
almost
too
good
to
be
true
so
of
course
I
picked
it
up.
When
I
went
to
pay
for
the
dress,
the
cashier
realized
that
it
was
missing
the
red
tag
that
high
end
items
have
and
NEED
in
order
to
be
returned
if
need
be.
She
did
her
job
and
also
tried
to
help
me
by
calling
over
the
manager
to
place
the
red
tag
on
the
dress
in
case
I
needed
to
return
it
later.
The
cashier
manager
immediately
checked
the
price
tag
started
making
comments
as
to
how
that
price
HAD
to
be
wrong
and
told
me
that
I
couldn’t
take
the
item
she
had
to
confirm
something.
She
took
the
dress
away
and
came
back
to
tell
me
that
the
numbers
on
the
tag
did
not
match
the
code
on
the
discount
red
sticker
and
began
to
peel
off
the
sticker
which
was
stuck
on
there
so
well
that
she
ended
up
ripping
the
other
discount
sticker
that
was
attacked
underneath
AND
part
of
the
purple
tag.
She
came
back
and
told
me
the
new
discounted
and
correct
price
was
$120
…
I
tried
explaining
to
her
that
it
is
not
my
(the
customers)
fault
that
the
item
was
mislabeled
and
that
the
fair
thing
is
to
honor
the
price.
She
did
not
budge
so
I
asked
for
her
superior.
Big
mistake,
as
the
man
who
presented
himself
as
the
store
manager
(Yasmany
Valdez)
was
potentially
the
rudest,
least
professional
and
least
well
mannered
managerial
staff
I
have
ever
met.
He
approached
already
stating
that
the
item
would
not
be
reduced
under
any
circumstance,
stating
I
should
be
grateful
he
even
came
over
cause
he
had
no
reason
to
and
alluding
to
me
having
placed
the
previous
price
tag
on
the
item
myself
(even
though
like
I
mentioned
the
tag
was
clearly
not
tampered
with
in
any
way
and
was
clearly
a
mislabeling
from
whichever
staff
was
pricing
the
discounts).
I
tried
explaining
in
many
ways
that
a
mistake
clearly
made
by
the
store
should
be
addressed
among
staff
but
that
the
customer
should
pay
the
price
the
item
stated
originally
regardless
of
the
mistake
as
it
clearly
is
not
the
customers
fault.
The
man
was
just
arguing
back
and
not
willing
to
budge
or
admit
that
it
was
the
stores
fault.
After
much
embarrassment
as
this
all
happened
in
front
of
many
other
customers
and
staff
and
no
solution
or
compromise,
He
offered
a
10%
discount
which
was
close
to
nothing
compared
to
the
previously
stated
price.
I
accepted
and
I
suppose
he
didn’t
hear
me
as
he
abruptly
took
the
item
away.
The
cashier
and
I
both
called
him
back
to
affirm
that
I
WAS
still
taking
the
item
as
I
had
fallen
in
love
with
the
dress
already
and
I
voiced
my
opinion
on
his
lack
of
customer
service
skills
as
a
manager
and
lack
of
decency
and
class
as
a
person
to
which
he
stated
“so
do
you
want
the
10%
or
not?”.
Complete
disrespect
as
this
was
literally
the
LEAST
he
could
offer
and
to
dangle
it
as
if
it
was
a
favor
to
me
was
just
disgusting.
I
took
the
item
as
he
yelled
over
the
counter
to
“have
a
good
day”.
I
have
lived
in
the
same
neighborhood
and
shopped
at
this
TJ
maxx
and
have
had
previous
encounters
with
other
managers
and
I
have
NEVER
experienced
something
as
embarrassing
as
this
and
have
never
had
to
interact
with
someone
so
low
class
as
Yasmany
Valdez
(store
manager)
in
all
those
years.
