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FedEx Office Print & Ship Center

Business center Office supply store Print shop Shipping and mailing service Packaging supply store Sign shop Passport photo processor Promotional products supplier Fax service Poster store

😠 This place was the best until they hired new employees. They did the same thing in less than two weeks and I go weekly. THEY RETURNED MY PACKAGE. And today the employee hinted to me that I was lying and that he saw in the camera when I picked it away. When I asked Destiny to speak to him directly, h...


Address

18755 S Dixie Hwy, Cutler Bay, FL 33157

Website

local.fedex.com

Contact

(305) 235-2911

Price rating

$$ $$

Rating on Google Maps

3.10 (95 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 AM to 8 PM
  • Thursday: 8 AM to 8 PM
  • Friday: 8 AM to 8 PM
  • Saturday: 9 AM to 6 PM
  • Sunday: 12 to 6 PM
  • Monday: 8 AM to 8 PM
  • Tuesday: 8 AM to 8 PM

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Yosmar M. 2 years ago on Google
    This place was the best until they hired new employees. They did the same thing in less than two weeks and I go weekly. THEY RETURNED MY PACKAGE. And today the employee hinted to me that I was lying and that he saw in the camera when I picked it away. When I asked Destiny to speak to him directly, his response was that he was too busy and couldn't attend me. They transfered the call to customer service and it turns out that these inefficients employees returned my package and the package is in the truck to be ship back to the shipper.
    6 people found this review helpful 👍

  • 1/5 Mitchell G. 11 months ago on Google
    Customer service at this store is usually slow. I been to this location a few times before for my shipping needs as its close to home. Sometime last week or the week before that, there is one employee named Dominique, she at times has been inattentive to my needs by not paying attention to my questions i was asking her, because she was distracted by having a conversation with one of her co-workers about their personal business. I felt like when i attempted to gain her attention, her demeanor & facial expression had displayed to me that she was annoyed with me, whatever happened to professionalism? I was trying to find out how much the cost will be to ship out a package that was about 50 pounds with standard Priority shipping during the weekday, in which she told me the price would be between $50-$70 to ship out the box, i paid the amount i was told it would be, and then the next day, i discovered my credit card was charged twice that amount. I don't think i want to come back to this place. In my conclusion, i feel she is a condescending and dishonest person.
    4 people found this review helpful 👍

  • 1/5 Darwin 1 year ago on Google
    Horrible customer service . Katherine needs to go she has the worst customer service I’ve ever seen. I made an online order to print and pick up a document and was supposed to be ready when I went to pick up. The order was not ready and they had lost the file. But it was the attitude and lack of care from Katherine that made me just want to cancel and take my business elsewhere.
    2 people found this review helpful 👍

  • 5/5 BDC-GJS F. 1 year ago on Google
    I can't speak for every FedEx store but this one I can highly recommend. Staff here are group of people that are kind, professional and eager to help. Today, I left something important behind and it was there when I returned looking for it. We can all relate to that feeling of pure panic but these folks here, turned that panic to vast relief. I am forever grateful. 10 stars.
    1 person found this review helpful 👍

  • 5/5 Janna F. 5 months ago on Google
    This FedEx center is awesome! They're unbelievably fast, efficient and well-run. I print posters there with a few hours turnaround time as opposed to 3-7 days at other places. They have a self-service shipping so you can scan, drop and get a receipt without waiting in line.

  • 5/5 Sunshine F. 10 months ago on Google
    I'm so glad they are happy 😃😃 stuff working in this FedEx 😂😂😂 thank you guys Ms Quiroga

  • 5/5 Rene S. 10 months ago on Google
    Always a great experience, Jp always greets me by name and provides excellent service

  • 1/5 Leonardo M. 8 months ago on Google
    Can't talk to a sales associate by phone if you have a emegency or a non-delivery question.


Call (305) 235-2911 Open on Google Maps

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