Conviva Care Center image

Conviva Care Center

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😠 TODAY SO FAR IVE CALLED THE MIAMI LAKES CONVIVA OFFICE FIVE TIMES AND WAS PUT ON HOLD AND LEFT ON HOLD THIS IS TERRIBLE IM TRYING TO GET A REFERRAL FOR A INJECTION AFTER BN IN PAIN FOR A MONTH ALREADY AND I CANT EVEN GET THAT THIS PLACE IS GETTING WORSE DAY BY DAY I WILL BE LOOKING FOR A NEW PCP PA... People often mention staff, care, nice,


Address

5801 Miami Lakes Dr, Miami Lakes, FL 33014, United States

Website

www.convivacarecenters.com

Contact

+1 786-756-7180

Rating on Google Maps

4.60 (176 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 am to 5 pm
  • Wednesday: 8 am to 5 pm
  • Thursday: 8 am to 5 pm
  • Friday: 8 am to 5 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: staff (7) care (6) nice (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Anajah D. 1 year ago on Google
    TODAY SO FAR IVE CALLED THE MIAMI LAKES CONVIVA OFFICE FIVE TIMES AND WAS PUT ON HOLD AND LEFT ON HOLD THIS IS TERRIBLE IM TRYING TO GET A REFERRAL FOR A INJECTION AFTER BN IN PAIN FOR A MONTH ALREADY AND I CANT EVEN GET THAT THIS PLACE IS GETTING WORSE DAY BY DAY I WILL BE LOOKING FOR A NEW PCP PATIENT IS SONYA NELMS!
    3 people found this review helpful 👍

  • 5/5 Jacqui 7 months ago on Google
    How Great!! Massage Therapy is Wonderful! Alan is a Pro!! ....and a Fine Young Man! Grace, Katina, and Veronica.... Always a Delight! Dr. Betty Forte, the BEST!! Caring, Detailed, Compassionate! An Outstanding Doctor, I could not be More Satisfied trusting her with my care!!
    2 people found this review helpful 👍

  • 1/5 A L. 1 year ago on Google
    Miami lakes conviva location sucks not even worth a 1. They get a F and a negative 10. They only care about their Hispanic patients. Transportation is a scary experience and the drivers only speak Spanish. 👎👎👎👎👎
    2 people found this review helpful 👍

  • 1/5 Enigma 1 year ago on Google
    I don’t know how this place has over 2 stars. They literally missed a telemedicine appointment and when I pointed it out after waiting over an HOUR (even called out of work), they just laughed it off and offered to reschedule DAYS later. What doctor’s office does that?! On top of that I urged them to please send a time-sensitive referral the same day and they ignored it , skipped Friday which led to lost time over the weekend. So unprofessional and lackluster. If you care anything for your relatives keep them away from this mediocre office, they simply don’t care
    1 person found this review helpful 👍

  • 5/5 Alain H. 2 years ago on Google
    The receptionists and staff were phenominal, made my walk-in process a breeze and verbally communicated every step of the way with me. Absolutely made my day with their vibrant enthusiasm for their job, most definitely will continue with them. Thank you guys so very much ☺️

  • 5/5 Patricia G. 10 months ago on Google
    I am a patient of Conviva and both the doctors and the staff are very nice and courteous with me

  • 5/5 Natalie O. 1 year ago on Google
    Excellent place to go the staff and medical assistant Magallys very caring & nice.Very clean place and my Doctor Betty Fortes is very caring and nice. Highly recommended

  • 1/5 Sonya N. 1 year ago on Google
    THIS FACILITY IS THE PITTS!!! PLEASE CHOOSE ANOTHER LOCATION YOU WILL DIE BEFORE GETTING THE CARE THAT U NEED THE REFERRAL DEPT IS HORRIBLE YOU WILL NOT HAVE YOUR PAPERWORK IN TIME TO GO TO ANY APPOINTMENTS!!! GRACE ALWAYS TELL ME TO REACH OUT TO HER IF I NEED HELP BUT GUESS WHAT I NEEDED HELP THIS MORNING SHE HUNG UP IN MY FACE!! WOW THATS NOT PROFESIONAL AT ALL NOELIA NEED TO STICK TO ONLY ANSWERING THE PHONES SHE NO NOTHING ABOUT REFERRALS THANKS TO ALBA I WILL HAVE MY REFERRAL IN TIME TO MAKE MY APPOINTMENT BUT ME AND MY MOM WILL BE SWITCHING TO ANOTHER DOCTORS OFFICE THIS KEEPS MY BLOOD PRESSURE HIGH AND KEEPS ME STRESSED OUT THATS NOT GOOD 4 ME SO PLEASE KEEP YOUR FAMILY AND LOVE ONES AWAY FROM THIS FACILITY!!!!!!

  • 5/5 luis m. 1 year ago on Google
    excelent service, front desk are amazing. Dr Forte is very professional and explained me everything with details.

  • 1/5 Tony M. 1 year ago on Google
    This office refuses to sign the form for behavioral health causing issues to collect the $400 incentive bonus per Careplus.

  • 5/5 S. R. 2 years ago on Google
    Awesome experience. The staff were all very inviting, professional, warm and friendly and their facilities are very clean. Social distancing is exercised and hygiene stations were present. I went to get my COVID 19 vaccine and was in and out in under 30 minutes. Thanks Grace, Sonia and Nurse Tarsha.

  • 5/5 Helen A. 2 years ago on Google
    Dr. Forte is extremely professional, courteous and extremely patient when dealing with her patients. She has followed through and contacted me personally and answers all my questions about my mother’s care. Thank you Dr. Forte 🙏🏽 Sherry is so kind and accommodating too!

  • 5/5 Marco Del C. 2 years ago on Google
    Amazing staff and customer service! Thank you Grace for your amazing hospitality and all nurses for being so nice and caring. And Thank you Nadia for everything.

  • 5/5 alejandro v. 2 years ago on Google
    The service was GREAT!!! The receptionist katina was super helpful

  • 5/5 Barbie M. 2 years ago on Google
    My mom has been seeing Dr. Pablos for a few years now. We like how he takes his time and asks questions about my moms health. His medical assistant Sherry is very nice and always happy to see us! I recommend this office for your PCP needs.

  • 5/5 Marilenis T. 3 years ago on Google
    Thank you very much to the Miami Lakes Conviva Care Center team. Taking my mom to your center was an absolute delight. Our experience was smooth from setting up our appointment with Cinthia to the greeter who personally walked mom out. Your center staff is very personable and attentive to every person that was sitting in the waiting room. Mom's process was less than 20 minutes from start to finish!! Sincerely thank you very much!!

  • 5/5 Ketty H. 2 years ago on Google
    I took my father to get vaccinated at the Conviva in Miami Lakes; I was pleasantly surprised. Grace was very nice. She explained all the benefits of getting the vaccine to my dad. The place was super clean and, the staff was very attentive from the beginning of our visit to the end. It was all very organized. In general, a great experience.

  • 5/5 Adriana F. 2 years ago on Google
    Very good service and specially the receptionist Katina. She was very friendly and helpful.

  • 5/5 Semar S. 2 years ago on Google
    The visit was very welcoming and quick. The front desk was friendly and helped us immediately. Grace, the CA I believe, was professional and made sure everyone was properly taken care of the whole time. Nadia was working with us personally, and she made sure that she asked all necessary questions and mentioned any concerns. The entire clinic seemed like a family and everything was amazing! Definitely recommending them to family and friends.


Call +1 786-756-7180 Open on Google Maps

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