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Otero Dental Centers of Country Walk

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😠 Appointment was at 9, employees don't show until 9:15 after moving my original Appointment front 9:30... they will charge you hidden fees without telling you before hand, even if you have insurance.. you will spend hours here for a "routine check up". The employees are more worried about which donut... People often mention staff, friendly, office,


Address

13776 SW 152nd St, Miami, FL 33177

Website

oterodentalcenters.com

Contact

(305) 255-8855

Rating on Google Maps

4.50 (110 reviews)


Working Hours

  • Wednesday: 9 AM to 6:30 PM
  • Thursday: 9 AM to 5 PM
  • Friday: 9 AM to 1 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9 AM to 5 PM
  • Tuesday: 9 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: staff (9) friendly (7) office (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Javiel P. 1 year ago on Google • 22 reviews
    Appointment was at 9, employees don't show until 9:15 after moving my original Appointment front 9:30... they will charge you hidden fees without telling you before hand, even if you have insurance.. you will spend hours here for a "routine check up". The employees are more worried about which donuts to pick out of the box rather than attending the customer's. I'll never walk in there again very unprofessional.
    4 people found this review helpful 👍

  • 5/5 Miami_Aerial_Imaging 1 year ago on Google • 21 reviews
    Great place! Always do a great job and get you in when you have any issues. Highly recommend.

  • 1/5 Rodriguez A. 1 month ago on Google • 14 reviews New
    Avoid at all cost or it will cost you dearly financially, emotionally, and mentally. Would give zero stars if possible

  • 5/5 Ana J. 1 year ago on Google • 10 reviews
    I’ve been a patient for over 20 years and always satisfied. The staff is very pleasant and professional. During this visit Lithmarie was very helpful with an insurance issue I had. But most of all I was so happy to see Patricia back as the office manager. She is the best!!!!

  • 5/5 Andrew B. 10 months ago on Google • 8 reviews
    Entire team was professional, thorough, and friendly. My first visit to a dentist in far too long went remarkably well due to the gentle care and services provided.

  • 5/5 Cecilia A. 11 months ago on Google • 8 reviews
    This dental center is excellent in providing care, all the staff is very friendly and the hygienist is wonderful, very well prepared, with a lot of knowledge in her area. They are very honest in charging what is really due and not extra. They have already saved me from false surgeries that invented for me in other places. Additionally, they have a very affordable program for all of us who do not have dental insurance, with 2 annual cleanings, X-rays and a 20% discount on other treatments that one has to undergo.

  • 5/5 Melissa M. 4 months ago on Google • 8 reviews
    This was my first visit and I had a great experience. The staff is very friendly and attentive, I highly recommend.

  • 1/5 Anner R. 4 months ago on Google • 6 reviews
    Muy mala atención. Hice. Una cita. Y me. Trataron mal. Cuando les dije. Mi status migratorio. Me recuerdo. La doctora. Q me atendió. Hasta se vurlo. De mi. Esa experiencia. Nunca la voy a olvidar.

  • 5/5 Ana A. 10 months ago on Google • 5 reviews
    Fabulous. They’re the best. Super nice, friendly and very good staff. Thank you very much. Love you 🥰🥰

  • 5/5 genisse a. 1 year ago on Google • 5 reviews
    Amazing staff!! The office is very clean, my appointment was at 10:00am and they attended me right away. The doctor is so compassionate and the hygienist is amazing!!! I had an issue with my insurance and the front desk staff took care of it right away so I wouldn’t have to. They followed up with me for my next appointment and helped me schedule at my best convenience. I’m very happy with their work. It’s obvious they work as a team and make patients feel like part of their family. 10/10 recommend. I’ve sent a few friends over and they all loved it over there

  • 5/5 Yadmary S. 10 months ago on Google • 4 reviews
    Excellent service, quality, cleanliness and professionalism.

  • 5/5 Rita G. 9 months ago on Google • 4 reviews
    This dental office is amazing and the staff makes you feel so comfortable, almost like family and Ramon is so caring and giving of his time to listen and help. My experience has been done with a lot of love. This office deserves 20 stars instead of five.

  • 5/5 Carlos R. 10 months ago on Google • 3 reviews
    Excelente servicio. Lo recomiendo para atenderse

  • 5/5 Maykel B. 10 months ago on Google • 3 reviews
    I am very happy with the services, the staff is excellent!!!

  • 5/5 Rodolfo G. 10 months ago on Google • 3 reviews
    Excellent service and everyone was professional. Patricia from the front office was also amazing in both times that i came in.

  • 5/5 damaris g. 11 months ago on Google
    Excellent service. Staff is very friendly. Highly recommend this office

  • 5/5 david c. 11 months ago on Google
    Went for my cleaning and they were great. Very professional and the staff was super friendly and helpful.

  • 5/5 Fatima B. 1 month ago on Google • 2 reviews New
    I am very gracious and grateful to this dental firm for all of the employees were friendly, prepared, and attentive to my needs, doctor zelaya was kind intelligent, honest and caring, i had an intial fear of the dentist but that fear instantly disappeared under their care, thank you for restoring my smile. 5 stars.


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