We stopped by today around 2 pm through the drive-thru hoping to get coffees and a Hispanic older lady helped us, but felt really disrespected by the way she rushed us in ordering while looking at the menu when there were no cars behind us. We asked her if we can have a minute and then she asked very rudely if we were ready to order again. We went through drive-thru because we have two kids in the back under 4. We told her we weren’t ready to order because we were asking our son if he wanted a donut, she rudely told us to go inside and order. I have never been disrespected through a drive thru, we ended up leaving (by the way there still wasn’t any cars behind us in the drive-thru line) We went back to this place hoping it would be better service if we went inside 11/11/22. My husband asked nicely if they were participating in the veterans deal they were having & the man rudely handed him a bag that included the donut and asked to see his card/proof rudely. We have tried to give this place a second chance but both times at this same location we have been disrespected. I understand that some customers can be rude, but you don’t have to be so mean to everyone.

Not a great experience. They are understaffed and I understand the anxiety that comes with that, I just wish the manager and the guy at the drive thru window could communicate better with the customers. The manager seemed overwhelmed, and due to that she talked to me in an agitated manner. The only 5-star rating I would give, at this moment, would to an employee named Joshua. You could tell he was hustling to keep them above water. Btw, he was communicating and relaying reasonable expectations.

I ask for a plain bagel toasted with cream cheese and and they gave me a burned bagel. This is the second time this have happened I will not be returning. This was a waste of time because I had to be to work.

New manager's policy is to lock the lobby doors when staff cannot handle more than 5 customers. You may want to rethink your visit to this particular DD store, especially on a hot day. BK, Starbucks or any other fast food store in this area never had a policy like that. Corporate needs to review and correct this immediately as it fringes on discrimination practice.

Do not go to this Dunkin’ Donuts. This place is not sanitary. The staff is grabbing your food with their bare hands not using any gloves or paper to grab your food after taking out garbage and not washing their hands. When I saw that I just left. I wonder how many drive thru do this though.

Save yourself, absolutely horrible customer service. I went inside to grab a coffee and a bagel, and they took a long time to acknowledge me, once they did, I clearly stated what I wanted, ordered it, and I asked before I ordered if there was a specific bagel available. The young female at the counter stated yes, we have the bagel you’re choosing to buy. I also, asked for an iced coffee, with no to little ice, and they provided me with a cup full of ice. THEY PRIORITIZE THE DRIVE THRU, save yourself time and maybe if you order, do it at the drive thru. They don’t care about taking care and paying attention to your order when you’re ordering inside to sit down. What a shame, another franchise that cares only about productivity and forget customer service. My last time going to Dunkin’ Donuts.

My daughter and I were just coming from dinner and saw the sign that they were now open. We had been planning to visit another DD location tomorrow but this one was so convenient, plus it has a drive through. Manny was very sweet and kind. There wasn’t a big selection to choose from but it was 8pm at night so I can’t complain. We will definitely be back!

I've been getting Dunkin' doughnuts forever. I went to get a dozen, but they didn't have boxes for a dozen. So they gave me two boxes of six, and charged me the price for 2, half dozen! When I questioned the price difference, the lady told me that they aren't selling doughnuts by the dozen anymore! They just raised the prices 2 months ago, now this? It was almost $20 for 12 doughnuts, with very little variety! I'll drive the extra 10 minutes to Krispy Kreme. It's a sad day for doughnut lovers.

The store is clean and the staff are very organized. They have automatic chain to make coffee so you can trust their speed as long as you know what to order. The breakfast is also delicious. Found this place when I go to the Chinese restaurant nearby. Now become somewhere I will go regularly.