DOG Hotels Miami Shores image

DOG Hotels Miami Shores

Pet groomer Pet boarding service Dog day care center Dog trainer

One of the Top rated Pet boarding services in Miami


Address

8267 NE 2nd Ave Suite 109, Miami, FL 33138

Website

doghotels.com

Contact

(786) 353-9794

Rating on Google Maps

4.70 (115 reviews)


Working Hours

  • Thursday: 8 AM to 7 PM
  • Friday: 8 AM to 7 PM
  • Saturday: 9 AM to 6 PM
  • Sunday: 9 AM to 6 PM
  • Monday: 8 AM to 7 PM
  • Tuesday: 8 AM to 7 PM
  • Wednesday: 8 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: dogs (11) home (9) Miami (9) facility (8) care (8) happy (8) Shores (7) love (7) kennel (6) told (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Corin B. 9 months ago on Google • 8 reviews
    Our Westie Doug goes to daycare at DOG about once a week. He ABSOLUTELY LOVES playing with the other pups and immediately runs over to the boarding area door when we drop him off - he can’t wait to get back there to play! It’s the highlight of his week. We’re delighted to have a great place for him to play with his friends so close to our house.
    1 person found this review helpful 👍

  • 1/5 Kyannah A. 2 years ago on Google • 7 reviews
    Words cannot express how upset this makes me. The owner has dealt with the issue but nevertheless this is upsetting beyond measure. Took my Pomsky pups outer fur layer completely off. Incompetence. Among other issues, For boarding, you’re not really allowed inside the facility to tour where the dogs stay. I had to ask multiple times about the size of crates and was never given a real answer. After having issues with our young puppy and accidents in his crate (he does have separation anxiety I will say that) , but nevertheless we then found out that no one is on the premises with the dogs at night. Just cameras. From 7pm when they close to 7/8 in the morning, the dogs are in the crate. I find that to be a ridiculously long amount of time for the dogs to be crated alone. We booked the largest crate possible to try to avoid him having accidents on himself and the bed and it seemed to help. There is also very little flexibility with pick up and drop off resulting in full extra nights paid because they refuse to take dogs on Sunday’s although there are workers present. Same for pickups. I understand there are policies but I feel like we have given thousands of dollars to D.O.G to have several incidents that led us to leaving. They do not allow refunds but they did ultimately refund me for this haircut and our outstanding daycare days that were paid in advance. I suppose they can break policies if the owner is hysterically crying about the possible permanent damage that was done to their dogs coat.
    1 person found this review helpful 👍

  • 5/5 Anildys G. 9 months ago on Google • 6 reviews
    They are excellent at treating pets. Very professional. like being at home
    1 person found this review helpful 👍

  • 1/5 Andrea H. 7 months ago on Google • 5 reviews
    TLDR: My dog contracted kennel cough from this facility, and they also neglected to inform me that my dog peed in his carrier because they kept him waiting to go potty. I had my dog stay here for a week while I went on vacation because the facility had primarily positive reviews. The day after I picked my dog up, he started making coughing sounds. After a few days, I ended up having to take my dog to the emergency vet in the middle of the night because his symptom got worse. The vet took x-rays and confirmed that the changes my dog’s lungs are most consistent with kennel cough and put him on antibiotics. Outside of boarding at D.O.G., my dog isn’t around other dogs. We are the only tenants our landlord allows to have a dog, we don’t go to the dog park, and we don’t engage with other dogs on our walks. So, the kennel cough is most likely from him staying at D.O.G. Miami Shores. Furthermore, my dog has a soft carrier that he loves to retreat in when he is experiencing anxiety. I told the staff at D.O.G. Miami Shores to keep the bag in his kennel because it will help with his separation anxiety while we were away. When I picked him up, they neglected to tell me that because they are short-staffed on Saturdays and have shorter hours, my dog peed in his bag because they had him waiting longer than usual to go to the bathroom. My dog has never peed in his kennel when we have left him at home for a few hours, he’s never had accidents at other dog hotels that he’s stayed at in other cities, and he’s never peed in that bag when he’s traveled in it on flights or in car rides, so that is how I know they kept him locked up and unmonitored for an unusual amount of time because if he has to go, he will let you know or hold it until you come back home. Because we weren’t informed that he peed in his bag, he rode in that bag on the way home and it wasn’t until we took him out and he smelled like pee that we realized that the inside of the bag reeked of pee and cleaner trying to disguise the smell. I had to give him another bath (which highly irritated me because they charge you for a sanitation bath if your dog is boarded for more than 3 days). When I called D.O.G. Miami Shores and told them about the kennel cough, they denied knowing they had any outbreaks of it (the vets said no facility would ever admit to this even if the knowledge is there) and they initially told me my dog didn’t have an potty accident, but then called back 20 min later and told me that he did, in fact, have an accident and they tried to clean the bag. I told them the fact they neglected to tell me in the first place is a red flag and that the fact they sent him home with that bag is unsanitary and they should have known better. We ended up having to toss the bag because there was just no way we could continue using it because the smell was set into the fabric. The moment they told me that they don’t provide daily progress reports for your dog and that you need to check their IG story to see how your dog is doing, I should have known not to send him there. Additionally the way they dealt with these issues when I raised it with them was extremely poor. The least they could have done was offer a refund for the sanitation bath since they sent him home in a bag that was not sanitary and I had to give him a bath all over again. I do not recommend this facility if you are looking for boarding for your dog.
    1 person found this review helpful 👍

  • 5/5 Kateryna K. 9 months ago on Google • 5 reviews
    I think this is the best dog day care! 🥰 my Sunny adores it!🐾 The personnel takes great care of doggies, you can feel that they love what they do🧡 also I would recommend grooming services! Their groomer does a great job and Sunny looks amazing after🐶🤍 happy that I’ve found this place! Will totally recommend 💯
    1 person found this review helpful 👍

  • 5/5 Mari R. 9 months ago on Google • 3 reviews
    Love this place! They are always pamper my little one and he is SO happy every time he has to stay here. I have a Fenchie and he es allergic to everything. Every time I left him in other hotels or daycare he returned with some type of allergie. Since he is staying at D.O.G. Little River, he returns happy and radiant. Thanks for all your love and care!
    1 person found this review helpful 👍

  • 5/5 Lizette L. 9 months ago on Google • 20 reviews
    Great place to bring your dog to play or to board them. They’re very good with figuring out who your dog plays with best and making sure they’re taken care of. I highly recommend.

  • 5/5 Yoko T. 8 months ago on Google • 16 reviews
    I was at my wits end with my 3 month old Labrador pup. She was the energizer bunny on IV caffeine and her Shiba Inu sister and I couldn’t keep up. I always drove by this place and never knew about doggie day care but one day after weeks of sleepless nights, I decided to visit their website and check them out. (Their website needs some work in the ease is use and booking functions which is the ONLY complaint I have). It might sound like I’m exaggerating but D.O.G. Gave me my life back. My pup loves it there so much and now I’m introducing my shy and socially awkward shiba and she’s loving it too. The entire team is just top notch. They love their job and it’s so obvious. And I love watching their IG stories to follow my babies’ days. Thank you so much for creating such an amazing environment in our neighborhood and being so wonderful with our fur babies. Cannot recommend this place enough! (Picture is of Talia passed out after picking her up from day care) Oh, and I used their grooming service today for one of my pups. Just fantastic!

  • 5/5 Marina Rojas G. 1 month ago on Google • 16 reviews New
    The best staff, very sweet and professional!!! We always use this place for our pets🌺

  • 5/5 Julia 9 months ago on Google • 9 reviews
    DOG Hotels Miami Shores has completely transformed our day to day. My pup Magnus loves playing with his doggo friends and the staff alike (Karol is the absolute best 🙂). The facilities are clean, welcoming and centrally located. And the groomer on site is great too. 5 star experience — so happy to have found this second home for Mags.

  • 5/5 Davide V. 7 months ago on Google • 8 reviews
    I have been taking my dogs for a few years already and they're happy to go because of the amazing staff and the beautiful facility they have!

  • 5/5 Amanda G. 6 months ago on Google • 7 reviews
    I can’t express how amazing the facility and staff are at DOG Hotels Miami Shores! My fiancé and I have a 9-month old puppy, Moose, and as much as he’s the love of our lives, we swore that nothing/no one in the world be able to tucker him out… he’s constantly going a million miles an hour! He’s the sweetest boy, he just has such a passion for life. We felt bad keeping him at home while we were at work, and are SO fortunate to have come across DOG Hotels Miami Shores. It’s been a game changer for the three of us - it’s like he’s a new puppy. He’s just so fulfilled and happy going to daycare, he doesn’t want to come home. Every morning when we walk in, he’s just overwhelmed with happiness to be back. We were nervous because he very much is a Velcro dog, but he is the happiest version of himself thanks to daycare. It’s also awesome that they post videos to their Instagram, it makes us so happy seeing him so happy! I can confidently say, all of the dogs look like they’re in heaven. Thank you to everyone at DOG Hotel Miami Shores for all that you do… You guys are magic :)

  • 5/5 Megg L. 11 months ago on Google • 6 reviews
    I love D.O.G Hotel- Miami shores location! My dog Bailey Blue showed up in our backyard months ago, dirty, malnourished and no confidence. We could tell he had been through a lot, tried to find his owner, then rehome him and no luck. And so his journey in our life began. He boarded with D.O.G. Miami shores and has had day care- they took great care of him! He mingled and you can watch live footage on Instagram. Yesterday he received his first grooming and I am so amazed with how wonderful he looks. The groomer did an amazing job and they gave him a little Bandana that fits his personality. From being a street dog to getting the best grooming. Thank you to this facility for taking care of our fur babies. It means more to us than you know.

  • 5/5 Janice B. 1 year ago on Google • 1 review
    i took my baby a couple of weeks ago for grooming. the place was amazing. very clean, organize and very big. The groomer was so nice and gentle with my dog. while i was waiting i saw the indoor park, lots of dogs having fun. playing and running ❤️ i love the place and i am coming back for sure 👍
    2 people found this review helpful 👍


Call (786) 353-9794 Open on Google Maps

Amenities


  • Accessibility
    • ✗ Wheelchair accessible entrance
    • ✗ Wheelchair accessible parking lot
  • Service options
    • ✗ Onsite services

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