1/5 Vincent H. 2 years ago on Google
Now,
I'm
not
one
to
leave
a
poor
review.
However,
the
service
we
received
last
night
was
simply
unacceptable.
Food
was
decent
but
let's
talk
basic
professionalism.
First,
our
server
Juliet
initially
forgot,
yes
she
forgot
and
even
admitted
to
2
members
of
our
party
of
5
that
she
forgot
to
put
the
order
into
the
kitchen.
We
understand
mistakes
happen
so
we
did
not
make
a
scene,
we
waited
patiently
for
them
to
get
their
entrees.
However,
she
then
double
charged
for
the
Loma
Saltado.
We
did
not
notice
until
the
day
after,
so
yes,
perhaps
the
oversight
was
on
us...but
seriously..first
our
order
was
forgotten,
then
we
were
double
charged??
Second,
my
buddy
ordered
another
Stella
after
his
first.
Juliet
said
"no",
which
we
thought
was
a
joke,
but
then
she
truly
did
not
bring
the
second
beer
out.
Third,
when
another
lady
in
our
party
asked
for
a
togo
box,
she
also
said
"no"...imagine
our
surprise
when
she
actually
brought
the
box
for
us
given
our
experience
with
the
beers...
And
finally,
we
were
not
looking
for
any
compensation
at
all
for
the
initially
botched
order
of
entrees,
or
an
apology
for
her
attitude
about
the
beer
and
take
out
box...but
then
we
were
hit
with
a
20%
gratuity.
20%
for
that?!
I
mean
seriously...
I'm
not
someone
who's
salty
but
I
believe
anyone
in
our
situation
has
the
right
to
be
upset.
We
were
overcharged,
provided
sub-par
service
with
an
attitude,
but
at
least
the
calamari
was
decent.
I
would
recommend
this
place,
but
maybe
as
a
take
out
spot,
like
a
local
diner
-
but
a
dining
experience
of
over
$200...this
is
not
it,
at
least
not
from
our
experience.
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