NewYou Spa & Massage image

NewYou Spa & Massage

Massage therapist Massage spa Facial spa Waxing hair removal service Eyelash salon Day spa

One of the Most Reviewed Massage spas in Murfreesboro


Address

2855 Medical Center Pkwy Suite A, Murfreesboro, TN 37129, United States

Website

newyouspamurfreesboro.net

Contact

+1 615-648-5466

Rating on Google Maps

4.70 (201 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 am to 8 pm
  • Tuesday: 10 am to 8 pm
  • Wednesday: 10 am to 8 pm
  • Thursday: 10 am to 8 pm
  • Friday: 10 am to 8 pm
  • Saturday: 10 am to 8 pm
  • Sunday: 11 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: massage (36) therapist (11) table (10) asked (8) massages (8) amazing (7) Tina (7) neck (6) business (6) Julia (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jordyn 4 months ago on Google • 3 reviews
    I have been a licensed massage therapist, and not only to state of Tennessee, but other states for over 16 years. 01/12/24 I had THE WORST MASSAGE EXPERIENCE EVER. From the second I walked in a - huge HIPAA violation!!!! nobody was at the front desk and a clipboard with countless clients names and information was out for all to see. I thought it was a sign in sheet. As I flip through just seeing a bunch of information I shouldnt be seeing. I was then taken to a room that had three massage tables, and 2 door openings. I assume to be a couples room normally- but there wasn’t a single client in here on a Friday that I saw. The doors only sheer curtains, that you can see and obviously hear through. I was told to place my dirty belongings on a clean massage table that was in the room. So a sanitation violation as well being there was no place to put my clothes that I have been wearing other than on a clean table that eventually someone else is going to lay on. There was no health history form for me to fill out the “therapist” Asked if I wanted oil for my muscles, but failed to tell me what exactly was in the oil. I was never asked if I had any underlying health conditions, any allergies any contraindications! I signed nothing! Filled out nothing! And thank goodness I am a therapist and I know these things because if it was someone who was getting their first massage, or had no idea, they would be putting themselves in an extremely dangerous situation. To work on someone and not know what medication they’re taking, what their health history is like, pregnant, injured, etc… or if they may be contraindicated for massage altogether! It is extremely unethical and dangerous! As retired massage instructor, which I also am. I have never ever had a student run their forearms over my spine and boney landmarks as much as this so-called therapist did. I haven’t had a professional massage in over two years because I’m a single mother working and I didn’t last 45 minutes on that table because it was so painful and such a complete and total waste of my money. I asked to use the bathroom only to get the “therapist” out so I could get dressed and leave. Never in my life have I left a complaint like this and never in my life have I ever walked out of a massage that I was paying for!!! In 16 years! I specifically asked twice to have my neck and back worked on. TWICE on the table and once prior to getting on the table. My neck was never even touched. And this therapist thought using elbows on a non-deep tissue massage two seconds in without even warming up the tissue and underlying fascia was a good idea. Any therapist in their right mind knows that is a huge no-no!!!!! And instead of feeling better now I’m at home and I’m in pain. Once I asked to get off the table, my so-called therapist left only to walk back in on me while I was getting dressed. No knock… no door. So on top of everything, this therapist has now seen me naked and while I was getting dressed, they had their cell phone sitting next to my clothes on the other massage table being used a a hamper- with the camera lens pointing up at me! For a minute I thought it was my cell phone because why would anything with a camera be out in a room with someone who is naked? Any therapist knows you are not to have anything with a camera on it!!!!!! That’s why we use clocks!!!! I have never felt so violated, and ignored by a so-called business and therapist after such an unprofessional encounter. If you have a client leaving in the middle of a service that says all you need to know! As someone in the business, I wouldn’t send a family member here. You’re better off going to a massage envy paying half as much and getting way better massage. I will be contacting the Better Business Bureau as well as the massage board because it’s been over 48 hours and this business still refuses to contact me about my experience.
    2 people found this review helpful 👍

  • 5/5 Brianna C. 1 year ago on Google
    I called and they were able to get me an appointment the same day. My massage lady was Julie and needless to say, she was wonderful. I kept trying different massage places in town to find one that fit, and this was the place. Other places, the masseuse would always talk, sniff my hair (weird, I know), and just use too much pressure. Julie used the best pressure, was very friendly and made me feel very relaxed. She worked out a lot of the knots in my neck and shoulders, and while I’m a tad sore, it’s expected because it’s been awhile. I’ve told my fiancé about here, and he is interested in going as well. Thank you Julie!
    2 people found this review helpful 👍

  • 5/5 Sydni S. 1 year ago on Google
    My partner and I just got a couples massage here and it was fabulous. I work a desk job so I carry tension in my shoulders and neck, but don’t like heavy pressure on these points. My masseuse delivered on the pressure I asked for and it was so relaxing and relieving. She also did a few muscle stretches that complimented the massage nicely. I will be back!!
    2 people found this review helpful 👍

  • 5/5 Olivia W. 9 months ago on Google • 11 reviews
    Hands-down the best massages I have ever had. Julia is amazing!! She is very sweet and will go above and beyond to make customers happy. This place feels safe and comfortable. Both Tina and Julia are very kind and helpful. 10/10. Give them a try!!!! ❤️
    1 person found this review helpful 👍

  • 5/5 Rachelle H. 11 months ago on Google • 7 reviews
    I had my first massage here yesterday and let me tell you…it was amazing! While it’s not a typical “spa” experience with all of the paperwork and bells and whistles it was still one of the best massages I’ve ever had. Julia is amazing! She worked out all of the knots and tension. It was a very aggressive massage but that’s what I was looking for. I felt so good afterwards and still do a day later. If you want an actual stress relieving detoxing massage Julia is your girl!
    1 person found this review helpful 👍

  • 5/5 Sarah R. 5 months ago on Google • 22 reviews
    Tina is amazing! Did dermafacial and deep tissue massage. OMG. Relaxed and speechless. Which, are both rare for me. :D

  • 1/5 Jo W. 1 year ago on Google
    The spa was beautiful and I loved the decor. I read the reviews and booked a massage session with Tina Lin. The massage table was a very firm "table". She removed the pillow that was supposed to support and slightly elevated my feet. The massage was a bit strange with the odd stretches, twist and pulling of the feet, legs, arms and back. Which is my main complaint, the next day, I woke up with a very painful back strain suffered for days. I expected to be sore since I received massages from several other places for over 20 years. This is not soreness but a pulled muscle strain in the middle of my back. With the combination of the firm "table", removal of the pillow support and odd stretches, pulling and twist caused me pain hat I never experiences after receiving a massage in which is the complete opposite of what I should have expected. The massage was so odd, I don't think it was a "professional" massage. Never again!
    1 person found this review helpful 👍

  • 5/5 Emily B. 10 months ago on Google
    my boyfriend and i came for a couples massage+hot stones, our first ever massages. julia and tina did an amazing job! thank you again, will try to be back in the future!
    1 person found this review helpful 👍

  • 5/5 Kayce H. 1 year ago on Google • 3 reviews
    I’ve only had GREAT experiences when coming to New You Spa. If I could give ample amount of stars on this review I would. When my girl friends or colleagues ask me about self care places in Murfreesboro, I always will recommend New You Spa & Ms. Tina! Excellent communication all around! The business owner Ms. Tina was excellent in helping me getting things taken care of and customer service. She always makes me so comfortable & nice. Excellence is very important to me, and this business reflects that principle I have. I am very proud and confident in doing business / my self care with New You Spa. 5 Star Service all Around! Very trustworthy and top tier. I will always support Ms. Tina! Highly Recommend her.
    1 person found this review helpful 👍

  • 5/5 NaQuaja G. 7 months ago on Google • 15 reviews
    Julia was so sweet !! I recommend this place hands down, it’s a real gem. I let her know what was hurting the most and she asked what I wanted her to focus on the most. I enjoyed our conversation and she made me feel comfortable. THANKS JULIE ! I will be back.

  • 3/5 Lindsay M. 11 months ago on Google • 13 reviews
    I have gotten massages multiple times and this one was very different. I booked the appointment due to the availability and price. I never filled out any type of consent form to highlight what exactly I was wanting to gain from this massage like stress relieving, focus areas, or even areas that are sensitive. Once under the sheet she asked if I had any focus areas I said no I just want to relax mostly. At that point she recommended aromatherapy which I agreed to. The massage was good but I was uncomfortable with the amount of pressure on my upper back. It was not unbearable but not exactly relaxing. At some point during my session someone came into the room to I assume look for something and left the door open while I was being massaged and slightly exposed. I was EXTREMELY uncomfortable with this. I was also stretched out which was different from most massages I have experienced and I will say I enjoyed that. However I will not be recommending this place to anyone I know specifically because I was never asked if I had any sensitive areas and my door was left open while being massaged. My neck and upper back is VERY sore 12 hours after a regular massage not deep tissue. I think if you have no sensitive areas or pre existing injuries this is the place for you. I just will not be returning. I will also say I was never given a price only online for $80 and I knew the aromatherapy was $10 extra. I can assume there was $5 tax on my debit card because my total was $95. At the end of the day I do feel more relaxed with a sore neck/ upper back.

  • 1/5 Melanie R. 6 months ago on Google • 4 reviews
    They have canceled on me 30 minutes before my massage multiple times. They close when they feel like it not based on hours posted or the time you scheduled your appointment. They dont value you time as the customer. Terrible customer service. They

  • 5/5 Trina T. 3 months ago on Google • 4 reviews New
    Excellent massages! I’ve been twice now and both times I had a great experience. I will definitely be back.

  • 5/5 Kristen P. 1 year ago on Google
    Just had a Luxury Facial with Tina and OMG was it amazing!!!! Every part of it was perfect. The products smelled so good and relaxing. Lots of extractions which I love. But the part that really sold me was the facial massage! I’ve never had such a good facial massage! So relaxing. And my skin is glowing now. Will 100% be back many more times.

  • 5/5 **Kristin *. 10 months ago on Google
    This place is never a disappointment! Everyone who works here is fantastic! I always get deep tissue and I love their massages!

  • 5/5 Katie T. 9 months ago on Google
    Amazing experience my first time getting a massage Julia was amazing I loved the stretches she did as well she was very receptive to my needs and when I Wanted more or less tension she adapted she made me feel so comfortable and educated me on how to help soreness after the massage I highly recommend I will definitely tell my friends and be back !

  • 5/5 Secilia S. 3 months ago on Google • 3 reviews New
    This place is so beautiful and the staff is very kind. I got the best Brazilian wax I’ve ever gotten. I will be back!


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