Absolutely love this store, very friendly staff always friendly and willing to help. Was a bit disappointed in them not having a gopro mount that I previously bought from them. But overall great shopping experience.

K-way hiking equipment is amazing. I got excellent service here with absolute knowledge of the product by the staff member that assisted me. I explained what my needs were for hiking and I was shown the best product - k-way boots , K- way backpack ( expedition series ) and k-way socks The boots kept me safe in extreme slippery conditions In a cave at the cradle of mankind and on a mountain named devils back in Hong Kong. The back pack kept me cool as there is netting vents in the back and the shoulder harnesses and it’s extremely comfortable. The socks stay where they must stay and are very comfortable even on a 10km country hike 10 thumbs up Cape Union Mart Can’t wait for the frequent shopper program with points 🌟🌟🌟🌟🌟🌟🌟 Here I am decked out I’m Cape Union Mart kit on a epic hike and stayed cool all day long ‼️‼️‼️I hike all over the world and I take my Cape Union Mart equipment wherever I go Please follow me on Fb Andrew BREMNER

Thank you too the very helpful man who helped me choose my tent and other equipment today. He even helped me get it all safely to my car. And I asked the manager for a small discount as the value of my purchases was around R8000 and he kindly gave me one. Helpful, polite, knowledgeable about the stock.

Shaun went the extra mile to make sure I got my pair of shoes. Thank you!

Excellence...good service... Shawn is an amazing person

I have to commend the staff on the professional manner they handle clients... even over the phone, they attend to your needs and get things done. Thank you for good service

Your staff on Black Friday was impressive. Everyone was friendly and energetic and assisted everyone who came through your doors. Thank you for making your customers feel important. You made my Black Friday experience better and much easier.

Friendly staff awesome vibes product knowledge

They have a lot of stock and super sales staff. It's great to spend your hard-earned money with these friendly people!!!!

Products are excellent quality Service from one sales assistant is impeccable. Thanx Tando. The other staff are oblivious to service delivery and don't seem to care about customers. For a shop with 6 visible staff only one did their best to help customers.

Useless, staff incompetent and no stock.

Bought a few things there in June took my volcano speaker back it's been 12 weeks or more the manger Thomas has no customer service what so ever I called the customer service nobody contacted me back Clive the guy tht assist me is no ignoring me Thomas the store manger things his the freaking owner of capeunion mart I will never ever get or buy anything from there again

Excellent service from Melissa. She knows how to treat customers and has excellent knowledge of her stock. We were impressed as we always get from CU

Went to buy gear for our Norway adventure to chase the Northern Lights. The staff are very helpful and we got everything we needed to battle the sub zero temperatures that are expected. Thanks guys!

Super-friendly staff Big selection

Nice clothing, although sizing is a constant issue which can be annoying.

The service was on point. They were properly trained on customer service and up selling their products. Keep up the good work 👌

I love entering this shop. They have the coolest things. Knives, gps devices, awesome jackets and shoes. It’s hard to leave once you get inside because you really want a bit of everything.

Staff professional service excellent.

Brilliant! The guys know their stock and can explain how to use new gear/gadgets. I would go back anytime 👍

Excellent shop for all your outdoor needs as well as clothing and electronic equipment like GPS, Watches. Also got knives and other products. Very friendly personnel who assist one very professionally.

The mamager at ERM is a genuine gem. Service is very good. Well done

Staff is so rude and don't want to help, I was looking for a Medium mens jacket (not in stock online it shows there is in stock) one of the staff members said rudely "I already told her there is not take a other size" they should send staff for training at eastgate that actually will go out off their way to help!!!