Been going here for a few years now and always great customer service. Caroline is my stylist and she does amazing work. She is very efficient, very skilled, and very knowledgeable about her work. Caroline and the other ladies that work here are so friendly and easy to talk to. Thank you for the great service.

I don’t usually leave reviews, but my experience was so positive that I figured they deserved the credit. Guaranteed good customer service here, whether it be on a phone call or in-person experience. This is one of the few places I feel comfortable in during the pandemic because it’s clear they’re COVID-19 compliant judging off the salon’s cleanliness and precaution. The manager sets high standards and it shows in the results. I would highly recommend going here if you’re looking for professionalism, beautiful hair, and the right products for maintaining their work.

I will always have my hair done here at JCPenny Salon! Ask for Caroline if your looking for a great color, cut and style! She is AMAZING! The young girl at the front is always kind and welcoming as well.

I’ve been going to Caroline since I was in middle school! It’s been about 14 years now she’s been doing my hair. She’s great and always does a great job. I recommend her to all my friends and even had her do my hair for my wedding. It’s always a great time and a good value at jcp.

Nicole is so amazing with my daughter! She has been cutting her hair for 8 years now and she is always enthusiastic and does a great job. We only come to this salon for our hair!

I love this salon!! It’s clean, the stylists are friendly and my hair always looks AMAZING! I haven’t had to commit to any one stylist - Everyone does a great job!! Did I mention the deals?!?! $10 hairspray sale! WHAT?? Coupons on the app!! Yes, please! JCP rewards too! You can’t lose in here!

I has an appointment I came in 15 mins ahead of time for my appointments They took walk in customer who would like to purchase hair’s products ahead of me, I was still nice n patient, they checked out a customer ahead of my waiting line, I was nice n fine, my hair stylish came n to told me she was in the middle of a walked in customer who was asked for my hair stylish to fixed her hair I blocked my schedule for 4 hours for my hair cut, highlights n toner for my long hairs, I was very surprised n up set, I asked how long would you be I can wait My hair stylish said I don’t know I left Very disappointed

Recommend by a friend who comes here often, also asked a family member who comes here about her experience and I've heard nothing but great things; so I decided to come in and im SO glad I did! The stylists are so knowledgeable and really have good people skills, anyone you get in here will have you leaving with an enjoyable experience. I highly recommend.

I always see Quanie at the JCP salon at white marsh. Always professional and does awesome color.