Customer service was very friendly and helpful. Good experience all around.

They were easy and professional I enjoyed the slow jazz

Professional, ease of getting an appointment, on time and great communication as to what was next and how much longer.

I have had several MRI's. I won't name the vendor, (who was horrible each time) but Chesapeake is the best MRI experience I've had and now my go to. Seamless and professional!!!

Received excellent care and service from start to finish. Would definitely use them again.

Very friendly MRI Tech at the Catonsville office. Front desk staff was also very friendly and accommodating to get me in early.

Had 2 MRI's done and it was, amazingly, a good experience. Good employees, and they explained everything. Put music on and made me feel comfortable.

The ladies are always pleasant and professional. I appreciated the time guidance for each scan! Thank you!

Extremely friendly and courteous staff. My appointment was on time and my MRI was performed on schedule. Scheduling appointments is easy and convenient, and their automated text reminders were great.

They staff made me feel very comfortable about the procedure!!! I am extremely clostrophobic and was nervous and overwhelmed when i walked in but they were amazing!!!! Bith the receptionist and the tech were phenomenal!!!!

Techs were very nice and accommodating in trying to make me comfortable.

They got me in same day, and as always, the staff is amazing!!

Staff was very nice and got me in the same day with in 1 hour. Thank you

Everyone was nice and the office was clean. Dr. Polsky was easy to talk to and I felt confident he will sort out my issues:) Wasn't very fond of the Kiosk check-in but I suppose that is the way of the world now.....

Friendly customer service and they were able to do a same day visit

The staff was very kind and caring.

Excellent imaging place. Simple paperwork and always on time appts. Friendly staff also

My experience at Chesapeake Medical Imaging was very positive. Everybody was kind and very helpful. Andrea went out of her way to help me, so I could get my imaging that very day.They helped me to remain calm and get through the experience easily. Thank you

Wait was minimal and the staff was friendly and engaging.

Fast, efficient and friendly. I’m impressed

Good experience. Friendly and helpful staff

Nice staff. Got me in and out as quick as possible.

Update: I was surprised the manager contacted me regarding my review and made sure I had my appointment scheduled timely. When I arrived at their facility for the MRI, everyone was so nice and friendly. The MRI tech really helped me feel comfortable because I was quite nervous. Overall I was happy with my visit and also happy their management pays attention to patient reviews. Horrible experience so far. I went to schedule an MRI and they told me they need prior authorization from my insurance. I gave them my insurance card and they told me they’d call once it was authorized. These people didn’t scan my insurance correctly and then the next day they text me asking for my ID and insurance which I gave the previous day. I call them and they tell me they didn’t scan the cards correctly so that was a whole day gone with them not doing their job on getting the MRI approved. I call them again 2 days later to check in and they woman tells me that someone didn’t submit my insurance information to the pre authorization people. What sort of ridiculousness is this? So 4 days have passed and these people have done nothing. If I hadn’t followed up they wouldn’t have done anything. I’m a patient dealing with pain and want to know what’s causing it. There is zero concept of patient centricity or caring about patients health. The woman on the phone had the audacity to tell me oh it takes 5 business days well it’s day 4 and you people never sent my information to get the authorization. Terrible service. Don’t ever get imaging done here.

Fast and courteous service! They got my insurance authorization approved very fast as well!

Everyone went out of their way to make you feel comfortable. Very caring staff! Highly recommend!