1/5 Isabella Z. 6 months ago on Google
Title:
Disappointing
Service
and
Unsanitary
Conditions
at
Olive
Garden
Rating:
★☆☆☆☆
Our
recent
dining
experience
at
Olive
Garden
was
far
from
satisfactory,
as
my
boyfriend
and
I
always
go
to
Olive
Garden
it
was
disappointing
that
there
were
numerous
instances
of
unprofessional
behavior
and
unsanitary
conditions
tarnishing
our
visit.
The
presence
of
profanity-laden
speech
from
our
assigned
waitress,
combined
with
a
dirty
plate,
left
us
deeply
disappointed
and
questioning
the
integrity
of
the
establishment.
From
the
moment
our
waitress
approached
our
table,
it
became
immediately
apparent
that
her
behavior
was
inappropriate
for
a
family-oriented
dining
establishment.
She
used
explicit
language
without
regard
for
the
presence
of
children
or
other
guests
nearby.
Her
disregard
for
professional
conduct
created
an
uncomfortable
and
unwelcoming
atmosphere,
ultimately
diminishing
our
dining
experience.
To
compound
our
dissatisfaction,
the
condition
of
the
plate
on
which
our
meal
was
served
was
less
than
satisfactory.
Despite
the
visual
presence
of
spaghetti
stains
and
what
appeared
to
be
dirt
spots,
the
owner
served
the
dish
without
addressing
or
rectifying
the
issue.
I
had
just
asked
for
butter
noodles
and
there
brown
spots
in
my
food
I
asked
the
waitress
what
this
was
and
she
stuck
her
long
press
on
nails
in
my
food
and
said
it
was
probably
mushroom
because
they
made
it
in
the
same
area
she
then
left
and
expected
me
to
just
eat
the
food.
I’m
a
pretty
laid
back
person
which
is
why
I
didn’t
go
crazy
on
her
as
she
was
somewhat
nice
but
This
blatant
disregard
for
basic
hygiene
standards
is
unacceptable
and
raises
significant
concerns
about
the
restaurant's
attention
to
cleanliness
and
overall
quality.
She
should
be
fired
after
this
as
she
took
forever
to
tend
to
us
and
was
inconsistent
she
also
didn’t
listen
to
us
when
we
said
the
tablet
was
broken
when
we
tried
to
pay.
She
kept
us
there
forever
and
ruined
our
night
she
had
red
orange
hair
and
I
believe
her
name
was
Lein
A.
To
be
fair,
we
must
acknowledge
that
our
experience
may
have
been
an
isolated
incident
and
not
representative
of
the
entire
Olive
Garden
chain.
However,
it
is
vital
for
Olive
Garden's
management
to
investigate
these
claims,
taking
appropriate
measures
to
ensure
the
cleanliness
and
professionalism
of
their
staff.
The
negative
impact
of
these
shortcomings
extended
beyond
our
immediate
disappointment.
Witnessing
the
inappropriate
behavior
and
unclean
conditions
may
have
put
off
other
diners,
affecting
the
reputation
and
customer
satisfaction
of
the
restaurant
as
a
whole.
In
conclusion,
the
combination
of
our
waitress's
use
of
profanity,
along
with
the
unsanitary
conditions
of
our
plate,
greatly
marred
our
experience
at
Olive
Garden.
We
urge
the
management
of
Olive
Garden
to
address
these
issues
promptly,
implementing
measures
to
ensure
the
professionalism
and
cleanliness
of
their
staff.
It
is
only
through
such
actions
that
Olive
Garden
can
regain
the
trust
and
patronage
of
their
customers.
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