La Madeline image

La Madeline

Cafe Bakery

😠 Writing about international departure T2 For god's sake, take some action on your reviews. Change your staff especially Mr Mayuresh kadam. This guy is the perfect example of "stuck in the wrong job". Mr Kadam is a rude and very insulting staff to have in the hospitality sector. There is no indicati...


Address

5PW9+RV, Gangamuthanahalli, Karnataka 560300, India

Rating on Google Maps

3.30 (111 reviews)

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Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Himanshu B. 7 months ago on Google
    Writing about international departure T2 For god's sake, take some action on your reviews. Change your staff especially Mr Mayuresh kadam. This guy is the perfect example of "stuck in the wrong job". Mr Kadam is a rude and very insulting staff to have in the hospitality sector. There is no indication or display board that the restaurant is closed at 6am. When happy customers walk in, no one is available to greet and seat them. When they find their own table and get seated, Mr Kadam notices new customers and (pretty loudly) exclaims "Abe inko Kain bitha diya, restaurant closed hai na" to himself. I could hear him sitting far from the counter and this happens with 3 set of customers in front of me. I would never hire such a candidate for any of my restaurants even if I had to shut down my restaurant due to shortage of staff. Mr Kadam is so rude, when I walked up to the counter to pay my bill, he didn't even speak or acknowledge my presence, just picked the card machine punched in an amount and kept it in front of me!! The amount looked quite less so I had to tell him that I had a breakfast also with the ice tea and he had absolutely no clue about it!! His response was what did you eat? I had to walk up to the next counter, pick up a menu, and bring it to him so that he could bill me correctly. It was pathetic. To add to the staff behaviour, the place was extremely unkept. There were crumbs on the floor, on the tables, even on the chairs. There were tables with half consumed water bottles, menu fallen on the floor. The butter croissant was definitely not made with butter, it felt like a heavy vegetable based oil. Otherwise the food was good. The grilled tomato was from yesterday or older. Had to ask for a knife to eat the bacon and the tomato otherwise only a spoon and fork is provided. I'm curious to know how to eat a strip of bacon with a spook and fork in a civilized manner !! Mr Kadam's colleague who just walked in probably for his shift in a dark grey blazer was very friendly and warm person, couldn't catch his name. He was the one who finally noticed me sitting and waiting to be served and took my order. Followed special instructions to the dot. That's the kind of employee any hospitality business should look out for. Not like Mr Kadam who blurt out insulting comments on the customers face.
    2 people found this review helpful 👍

  • 4/5 Harsha A. 7 months ago on Google
    It's truly a fantastic and charming bakery located inside the terminal! Its convenience is particularly appreciated as the weather changes, making it an ideal spot to grab a cup of coffee and a dessert. If you happen to be in a rush and need to pick up something at the last minute, this is definitely the right place to go.
    1 person found this review helpful 👍

  • 2/5 Briand L. 8 months ago on Google
    I was in search of a coffee before my flight and found this coffee shop with a great environment. However, my experience was disappointing. It took them almost 30 minutes to serve my lemon tart, which is just in the shelf. To make matters worse, they informed me that the coffee is unavailable.
    1 person found this review helpful 👍

  • 2/5 Shweta b. 6 months ago on Google
    French café in the terminal 2. With nice ambience, they have books too if someone wants to read, the collection is not too big though. Hot chocolate was good in taste but the cappuccino was not that great. Good place to have a cup of hot chocolate if you are want to. Service was okay, could have been better.

  • 3/5 Mrunal B. 8 months ago on Google
    Food is not upto the mark. It was bland with average taste. Place seems under-staffed. Lot of the tables were not cleaned after the previous customers. We sat in a bigger table which was half used. Owner definitely has to look into food & service.

  • 1/5 saumya p. 5 months ago on Google
    The tiramisu was like eating chalk. It was dry, seemingly ancient, and lacked any discernible flavour. Never again. Coffee ok but they have too many tables and too few wait staff.

  • 2/5 reshma d. 7 months ago on Google
    I ordered a Pesto pasta and received something else. Iced tea was full of sugar. And the service did could also improve. Food and service does not do any justice to the amazing ambience.

  • 1/5 Neelam D. 6 months ago on Google
    I wish there was minus1 star for service and food. The guy in the photo seems like he's got something up his behind. Was rude and had zero interest in serving guests. Avoid going to this place if you wanna fly happy.


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Amenities


  • Payments
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Small plates
  • Dining options
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeaway

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