1/5 Scott M. 6 months ago on Google
Went
to
the
Lake
Mary
Chick
Fil
A
for
dinner
and
ordered
a
12
count
nugget
meal.
As
I
was
eating
the
nuggets,
one
of
them
had
something
chewy
in
it
that
wasn’t
chicken
🤮.
I
went
up
to
the
counter
to
inform
them.
After
waiting
a
minute
or
two
for
someone
to
acknowledge
my
presence
a
young
man
asked
if
I
had
been
helped.
I
said
no
and
explained
that
there
was
something
chewy
in
me
of
the
nuggets,
maybe
a
vein,
nerve
or
fat,
again
it
wasn’t
chicken
since
it
was
hard
and
chewy.
The
young
man
asked
if
it
was
a
12
count
and
said
he’d
get
me
another
one.
He
then
took
it
back
to
a
man
(Brandon)
and
woman
who
I
found
out
were
the
on
duty
manager
and
a
leader.
They
looked
at
the
box
and
them
threw
the
nuggets
away.
The
young
man
then
come
back
and
hands
me
a
5
count
since
I
had
already
eaten
some
of
the
original
12
count
before
I
got
the
chewy/hard
thing
in
my
chicken
nugget
and
ask
if
that
is
ok?
No
it’s
not
ok.
I’ve
lost
appetite
and
really
just
want
to
leave
Chick-Fil-A.
However
I
got
back
up
to
get
a
to
go
order
for
my
son
and
ask
to
speak
to
the
lead.
Brandon
l,
who
is
the
manager
on
duty
tonight
comes
over
and
asks
what
the
problem
is.
He
didn’t
introduce
himself
or
even
inform
me
that
he
was
a
a
manger
until
I
asked
who
he
was.
He
then
tells
me
he
didn’t
see
anything
wrong
with
the
nugget
and
offers
to
give
me
something
else
such
as
a
sandwich.
I
decline
because
I’m
no
longer
hungry
and
last
my
appetite.
He
tells
me
sorry
and
that
he’ll
talk
to
the
kitchen
to
make
sure
the
chicken
doesn’t
have
nerves/veins/fat
in
them.
Steven
Schriber
(owner
of
the
Lake
Mary
store)
your
employeee
should
do
better
to
serve
your
customers
and
if
there
is
an
issue
the
manager
should
immediately
come
and
speak
to
the
customer
and
apologize
and
fix
the
situation.
Brandon
failed
you
tonight
and
you’ve
lost
a
very
loyal
customer!
