Worst service ever sat for 30 min. the waitress kept saying she was on her way after a half hour I went to the bar and ordered we ordered refills on drinks never showed up had to get our own waited for food for almost 2 hours all they had to say is its father's day and they're busy yet people around us that showed up long after us were getting there food for a first time going there not impressed and will not go back or refer people to go there

The worst experience I’ve ever been had at a restaurant. We rented a place on Big Pine lake and took the whole family out for supper. We were there for 2.5 hours and still left without receiving our entire order(a chicken wrap). They said they were “short staffed”. The place was far from full, yet the service was beyond slow. When they did finally start bringing the food, it came in waves. First some pizza. About a half hour later the salads arrived. Then one wrap (we ordered two). When we finally complained, the owner was very rude and couldn’t understand why we would be upset. She was behind the bar whispering to some of her regulars about us because we complained. Very unprofessional. They comped a pizza but charged us for 2 appetizers that we didn’t order. Overall a terrible experience and it really put a damper on that evening.

This restaurant is located at an older resort on a lake. It is surrounded by campers and can be hard to find a parking spot. The outdoor patio is excellent as it looks over the lake and boat docking area. The inside is getting run down but is okay. Does have nice big windows looking outside. We went with a group of 10 at 6pm on a Thursday and got right in which was great. Our family of 5 paid about $120 including tip for dinner plus 4 beers. The pizza was really good, chicken tenders were not good-they were similar to chicken nuggets with sauce drizzled on them. Chicken sandwich was cold and rubbery, but the onion rings were really good! Beers were cold. I would go back for a couple of drinks on the deck and a pizza, but not for a full meal as I didn't feel it was worth the money.

Came to the lodge today as first timers. The deck was amazing! Only Stephanie the bartender was working. She killed it. She recommended us the Curt Pizza which was the best pizza we have ever had. The crust is light and fluffy along with a garlic butter sauce. We had drinks always full even tho she had 5 other tables by herself. We will be recommending and coming back.

This was our first time here and we had the absolute best experience! Our food and drinks were amazing and our waitress, Megan, was the best we’d ever had! She was incredibly attentive and personable. Her manager, Lisa, seemed to be a bit of a Debby downer which dampened the experience a bit, but we will absolutely come back for Megan’s incredible service!

Dinner last night at Big Pine Lodge. Sorry to bother them. Ordered a glass of white wine came out with a glass of ice. Server said “she” forgot to put it in the frig to cool. Hmmm? Ordered the shrimp basket 10 min later oops sorry out of shrimp. Okay no problem we are easy to please. We ordered the cod basket. 30 min later it came with the crust almost burned. Now I know this just comes in a bag they deep fry and I rarely complain but this should never left the kitchen. The fries were not so bad just a little limp??? The server apologized and said the fish always looks like that? But she did bring us new fish that were much better. Very tasty actually. Everyone at the table ordered pizza. That looked pretty good but everyone’s pizza was also very dark. The restaurant was not busy. Maybe 4 tables with customers. I think the cook was having a bad night. We try to visit the local restaurants but this was truly a challenge. Wish I had taken a picture.

Burgers tasted like they were frozen and microwaved. Service was slow. She kept forgetting us, for food and check. But it was nice sitting outside.

Came into BPL tonight and we got the pleasure of having Emily as our waitress. The bartender steph was also very friendly with seating and drinks and Emily's top notch service as well as the pizza! We never had a better pizza! We will definitely be coming back