Chick-fil-A image

Chick-fil-A

Restaurant Fast food restaurant Breakfast restaurant Family restaurant Catering service Chicken restaurant Delivery service

One of the Most Revieweds in West St. Paul


Address

1770 S Robert St, West St Paul, MN 55118, United States

Website

www.chick-fil-a.com

Contact

+1 651-457-2991

Price rating

$ $$$

Rating on Google Maps

4.50 (2.1K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: fast (8) order (8) chicken (8) staff (8) restaurant (8) service (7) great (6) experience (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Chrissi P. 5 years ago on Google • 216 reviews
    I’m totally obsessed with chick-Fil-A now, it brings fast food to a whole new level! This location has a play area for toddlers with Purell wipes to wipe hands before and after. Food is brought to your table after you order, they are fast at cleaning up, and very friendly. The food is awesome and even have some healthy options like a chicken wrap and fruit for sides. I definitely will be coming back here.
    1 person found this review helpful 👍

  • 5/5 Ha H. 5 years ago on Google • 26 reviews
    Friendly staff, very clean and covenience place to have a quick meal. There is an in house kid play ground, and it looks so nice. The chicken and soup were great, however portion is relatively small.
    1 person found this review helpful 👍

  • 1/5 Haley n. 7 months ago on Google • 12 reviews
    I’ve never bad to a chick fil a where the customer service was bad, I was genuinely surprised that the workers ignored me while i was in the drive thru. I got there at 9 ( and I wasn’t aware that this location closes at 9) and Another car pulls up into the next ordering lane AFTER ME and they proceed to take their order. I totally understand getting there late and them not wanting to take my order… but don’t ignore a person.. they could’ve simply told me that they were closed. I also don’t understand how the person after me got to order their food but I was there before them? Either way as a person that works in food service herself, I would NEVER treat a costumer like this myself!
    1 person found this review helpful 👍

  • 5/5 Salo M. 10 months ago on Google
    This was our very first visit to Chick-fil-A. Just walking through the door, we knew we were in for an exceptional experience. The ambiance is light, colorful, and almost a bit upscale compared to the other fast food restaurants in our community that present a more date and worn appearance. We were greeted by staff who were sincerely eager to assist us with our meal choices and purchase . Our lunch came to us at our table and was not only fast, but everything was so fresh, crisp, flavorful. My husband did experience a bit of filet sliding off the bun, but it was probably due to the extra sauce he added. This was hands down the cleanest restaurant we have been in in years! They even provide a large bucket of high quality large wipes to clean your hands. The staff even the manager came round to say hello, offer a smile and ask how are sandwiches were. This restaurant definitely screamed Stepford Wives, but that's ok, we felt that the staff truly took pride in every aspect of the customer experience. This is a family friendly, destination, with exceptional parking for all. I wish other fast food venues would take some tips from Chick-fil-A approach to exemplary customer service and community example.
    1 person found this review helpful 👍

  • 5/5 Ben J. 9 months ago on Google
    This location was super clean, the staff was very friendly and polite! The food was top notch as always! What a great restaurant I'll keep coming back over and over!
    1 person found this review helpful 👍

  • 5/5 Amy M. 7 months ago on Google
    Employees did a great job handling a rude customer complaining about my car being too loud, due to a repair that is scheduled, in the drive-thru. Great staff not so great fellow customer. Food was great.
    1 person found this review helpful 👍

  • 1/5 Russell M. 1 year ago on Google
    I understand the need of closing a restaurant on time, but I waited in the drive thru at 8:55pm. 9pm rolls around and they turn the drive thru off right at 9pm. They did not even care to take my order or the other 5 people waiting in the drive thru.
    1 person found this review helpful 👍

  • 5/5 Robert L. 9 months ago on Google • 516 reviews
    Love this place. It's the best no matter where in the states that you go and visit this place. I always order number 1 menu and don't forget to ask for Chick-fil-A sauce

  • 4/5 Rob C. 4 months ago on Google • 259 reviews
    Handy drive-thru. Fast service. Cob salad with avocado lime dressing is a hit. Also like the grilled chicken club sandwich.

  • 5/5 Nancy C. 9 months ago on Google • 250 reviews
    Always great food, first time for me trying the cheese sauce, I am from Miami Florida and we don’t have that in our menu. We had an amazing experience and my daughter enjoyed the playground. Love the fact they help with college funds that is priceless.

  • 1/5 B M. 6 months ago on Google • 13 reviews
    Generally a good experience when I visit any chic fil a, but this one I experience the most troubles with. I feel rushed & ordered a meal & they mistook it as just a sandwich, on one occasion. Multiple little scenarios that have deemed this location not worthy of visiting again for me.

  • 1/5 Pete Stevens (. 7 months ago on Google • 9 reviews
    Around 9 am Saturday morning... sat at the order screen for 5 minutes as the cars in front of me were served and 3 more cars that arrived after me were served in the other lane and the 2 cars behind me looked irritated. Must only be a highly rated restaurant if you actually are served,,, my pleasure:(

  • 1/5 Moomoocutie 10 months ago on Google
    Big chunky pieces of chicken..the food wasn't warm and I wish I would of stay close instead I was driving with the family and when the wife opened everyone's food up ..it was a bummer because it was 32 dollars worth of food and it was Luke warm (some was even on the cold side) but the lady who was at window was very nice and helpful..I asked about how far we were from the freeway and we explained this was our first time here and we were excited.but it was nothing to get excited over ....BTW IF Something CHANGES ILL EDIT MY REVIEW ! NN

  • 5/5 Ena T. 1 year ago on Google
    Chick-fil-a is always delicious but they ran out of the fried chicken strips when I was there. Super Bummed out so I had to order the small nuggets. I had to get a 30 count of the nuggets to feel fuller 😂 anyways it’s not their fault that they ran out, their just very popular and delicious.

  • 5/5 Mark L. 1 year ago on Google
    Awesome food! Krissia was working and was super helpful in the dining area by asking if we needed a refill. The restaurant was insanely clean and I have no doubt after watching Krissia cleaning tables and orienting the flower vases that she doing amazing work.

  • 4/5 Barbara J A. 11 months ago on Google
    I had a Cobb salad. Was it ever good. Chicken was perfect. Friend had chicken sandwich. Said was really good. I just can't stand the metal chair legs scraping the hard tile floor. Scrape.eeee.

  • 1/5 Jack K. 9 months ago on Google
    Was given grilled chicken in a cup when I ordered my meal. Didn’t notice until I had left. Why would I want a cup of grilled chicken. Overpriced garbage terrible service.

  • 5/5 Patrick T. 5 years ago on Google • 8 reviews
    This has fast food chain restaurant has the best service that I have ever come across. For example, food is brought to you, management checks up on you to see if everything is okay, and there is a very clean dining area. My experiences that stuck with me where the dining area, the time where it rained really hard, and their food. The dining area is always cleaned after you leave by staff. When it rained very hard and I forgot an umbrella, I asked staff if I could have a plastic bag to cover myself, instead they sent an employee holding an umbrella to walk me over to my car. In regards to their food, it is very tasty and doesn't really remind me of traditional fast food. Their food tastes very fresh and does not taste greasy at all.

  • 5/5 Jacob H. 5 months ago on Google • 8 reviews
    This is my first time ever going into and sitting down at a chick fil a . And it was insane how much better every aspect of the service was at chick fil a in comparison to any fast food restaurant. They had real flowers sitting at their tables. This woman came and asked if my daughter wanted to come make an ice cream cone . They brought my food out to me and everyone was so polite. People were every where cleaning everything. Honestly Unbelievable .


Call +1 651-457-2991 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Healthy options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Outdoor seating

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