1/5 Marina A. 1 year ago on Google
While
I
had
an
amazing
time
at
my
wedding
[thanks
to
my
family
and
friends],
the
planning
period
and
post-wedding
experience
have
been
an
absolute
nightmare.
We
worked
with
Matt
Starnes,
who
over-promised
and
under-delivered.
During
our
first
meeting,
Matt
assured
us
he
would
handle
everything,
including
coordinating
with
vendors
for
us
-
he
didn't.
During
the
planning
period,
I
had
to
personally
seek
out
and
hire
all
but
one
vendor
because
the
referrals
from
Matt
were
unresponsive.
To
which
Matt
made
no
effort
to
help
me
get
in
touch.
This
was
incredibly
stressful.
To
top
it
off,
his
communication
was
inconsistent
-
numerous
[and
important]
emails
went
unanswered.
When
I
confronted
him
about
that,
he
was
extremely
argumentative
instead
of
simply
apologizing.
If
you
receive
a
quote
for
rentals
from
him,
I
suggest
getting
your
own
quotes
from
outside
resources.
The
White
Home
forces
you
to
use
his
rental
company
and
he
charges
2-5x
as
much
as
every
other
company.
It's
disappointing
to
know
that
other
people
have
paid
his
ridiculous
prices
without
shopping
around.
Even
after
a
"discount",
the
price
was
still
twice
as
much
as
another
vendor
we
spoke
with.
Unfortunately,
due
to
a
short
time-frame
and
a
storm
coming
in
on
our
wedding
date,
we
had
no
choice
but
to
pay
for
it.
Another
instance
was,
due
to
liquor
being
served
at
my
wedding,
we
had
to
pay
for
an
off
duty
officer
to
be
present
per
the
venue
contract.
After
our
wedding,
we
contacted
the
Police
Department
and
they
informed
me
that
a
request
was
never
submitted
for
my
wedding
date,
and
there
was
no
officer
there
that
night.
Again,
when
confronted,
Matt
was
argumentative
and
would
not
take
accountability
for
missing
this
important
detail.
In
the
end,
many
of
my
vendors
would
most
likely
not
work
with
him
again
due
to
his
attitude,
and
several
guests
told
me
that
he
was
incredibly
rude
and
unwelcoming.
The
next
day
we
were
told
by
Matt
Starnes
that
the
sink
had
been
ripped
out
of
the
wall
by
a
drunk
guest
sitting
on
it.
After
calling
around
to
several
guests,
I
found
out
that
the
sink
was
leaking
all
night
as
a
malfunction
due
to
the
property
not
being
inspected
properly
prior
to
my
wedding.
My
8
month
pregnant
guest
was
wiping
the
floor
when
it
fell
missing
her
feet
by
a
few
inches!
Matt
should
be
happy
it
didn’t
fall
on
her
feet,
but
instead
he
yelled
at
her
in
front
of
a
group
of
guests
and
questioned
her
as
if
someone
that
pregnant
and
sober
would
be
able
to
sit
on
a
sink.
I
have
several
email
chains
I’m
happy
to
share
if
anyone
needs
further
information.
What
he
also
fails
to
mention
is
that
$400
worth
of
my
paid
for
alcohol
“went
missing.”
Matt
made
no
effort
to
help
locate
the
missing
items.
He
told
me
“he
had
done
everything
he
could”
but
when
asked
what
he
actually
did
to
help
he
had
no
answer.
When
confronting
the
bartender
they
asked
me
to
not
tell
Matt
they
spoke
to
me
because
he
told
them
not
to
talk
to
me.
All
items
were
allowed
to
leave
with
one
person
and
Matt
did
not
follow
direction
or
ask
permission,
so
that
is
also
a
breach
of
contract.
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