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The Prom Den

Clothing store Womens clothing store Boutique Dress shop Formal clothing store Designer clothing store

👍👍 We received fantastic service from the team at Prom Den! Donna and her team are amazing; they always prioritize the best for their customers and have their best interests at heart. We consider ourselves lucky to have found such an excellent shop with high-quality dresses and such a wide selection. W... People often mention dress, dresses, Donna, prom, Prom, recommend, feel, shop, staff, experience,


Address

24 Bethel St, Brighouse HD6 1JN, United Kingdom

Website

www.thepromden.co.uk

Contact

+44 7790 389373

Rating on Google Maps

4.90 (135 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 am to 5 pm
  • Sunday: 10 am to 4 pm
  • Monday: Closed
  • Tuesday: Closed
  • Wednesday: 11 am to 5 pm
  • Thursday: 11 am to 5 pm
  • Friday: 12 to 6 pm

Featured Reviews


Frequently mentioned in reviews: dress (47) dresses (36) Donna (27) prom (25) Prom (18) recommend (15) feel (14) shop (14) staff (13) experience (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Joanne M. 2 years ago on Google
    I have dealt with Donna on two occasions. The dresses and service are second to none. Donna cannot do enough to help you. The dresses are outstanding and there is a huge variety to suit everyone. I felt amazing in my gown. Huge thank you Donna. I will be back again soon. I would thoroughly recommend.
    1 person found this review helpful 👍

  • 5/5 Louise B. 2 years ago on Google
    Absolutely amazing! Donna is a lovely lady and made us feel very welcome nothing was too much trouble. Lots of beautiful dresses to choose from and Donna knew instantly what style and colour would suit Ella. Ella and I had a wonderful experience and her dress was absolutely stunning, I would definitely recommend The Prom Den 🤩
    1 person found this review helpful 👍

  • 5/5 Kade P. 6 months ago on Google
    We received fantastic service from the team at Prom Den! Donna and her team are amazing; they always prioritize the best for their customers and have their best interests at heart. We consider ourselves lucky to have found such an excellent shop with high-quality dresses and such a wide selection. We're over the moon about discovering this gem of a shop, and we'll definitely be returning in the future. We found the perfect dresses and we are forever greatful ♥️💃 Thank you, Prom Den; we love you! 😍"
    1 person found this review helpful 👍

  • 5/5 Amanda R. 2 years ago on Google
    We have visited the Prom Den twice, once in Lightcliffe and yesterday at her new shop. Donna is so amazing and really takes her time and made my daughter feel so at ease. Donna has put herself out to help in every way. I would recommend Donna and The Prom Den to anyone in need of a dress and first class service. Thank you so much 😁
    1 person found this review helpful 👍

  • 5/5 Holly R. 2 years ago on Google
    I cannot praise The Prom Den enough! Both the service and the dresses are incredible. Everyone is so welcoming, friendly and makes you feel at ease. Donna helped me find my perfect dress and made me feel completely comfortable. She has been so helpful and does everything she can to give you the best possible experience. The shop is beautiful and elegant, it is very inviting. Can’t thank them enough for everything they have done. Would definitely recommend!! P.S. This is an edit to my review. I am commenting on the review left by Rebecca Lane. I was in the shop at the time that these potential customers walked in. They were a walk-in, i.e. they had no appointment. They were asked to be seated for fifteen minutes whilst waiting for staff to deal with customers who had an appointment. Whilst waiting they looked at some dresses, but left prior to being consulted with. Therefore, I don’t feel they have the grounds to comment on the service in such a negative light when they never had a chance to experience it. As for dresses only being available in sizes ‘4/6’, I have seen dresses being available in a wide range of sizes. I, myself tried on a 12 and was made to feel comfortable and self-confident.
    1 person found this review helpful 👍

  • 5/5 lilly c. 1 year ago on Google
    the perfect dress ever!!! the staff are all so lovely and helpful in finding your perfect dress. So many beautiful different styles and colours i loved trying on so many dresses and then i found my dress!! Thank you Prom Den xx

  • 5/5 Abigail Y. 4 months ago on Google
    I loved my experience at the prom den!! The assistants were so lovely, attentive and welcoming. I would 100% recommend going here to get your prom dress because of the large selection of dresses!! x

  • 5/5 Calista P. 5 months ago on Google
    Big thanks to Donna for helping me to find my perfect prom dress. She picked out multiple styles for me to try and I didn’t feel rushed or pressured at all. I found the perfect dress for me thanks to Donna (which was completely the opposite to what I thought I wanted). Even though not all the dresses I tried on were the right size she helped me to be able to envision what they would look like. Something that’s amazing about the Prom Den is that once you’ve chosen your dress no one else from your school can have the same one (not even in a different colour)!! All the staff at the Prom Den are amazing and I would 100% recommend the Prom Den for any prom/party dresses. Thank you so much x

  • 5/5 Esme T. 5 months ago on Google
    Best experience I could’ve possibly had! All staff members were really down to earth, friendly and very helpful. You get one member of staff assigned to you so that they are only focusing on you which I think is really nice. The girl helping me was Mia and I felt like she gave me the perfect experience including just the general trying on but also taking pictures on the catwalk and ring light and giving me accessories to make the look come together so I could see what it looked like. Would definitely recommend

  • 5/5 Lindsey S. 6 months ago on Google
    What an awesome experience,7 ladies all shapes and sizes went to hire dresses for Bosom Friends catwalk fashion show. We we're made so welcome from the beginning and Donna had a dress for each of us ranging from 12 to 26. By the time we finished trying on each lady felt like Cinderella going to the ball. We all looked stunning on the evening and had a fantastic time. Donna thank you so muvj you went above and beyond.

  • 5/5 Lia B. 6 months ago on Google
    Amazing dresses, used my ballgown for both my uni balls and now on a cruise! So many dresses to choose from! Definitely a dress for everyone!

  • 5/5 Aimee-leigh R. 5 months ago on Google
    I had the most amazing experience at the ‘prom den’. The staff were so polite and helpful, they were amazing. Everyone there was so supportive. I would definitely recommend going to the ‘prom den’ if you need to find a dress for yourself. They have lots of options and they’re all so pretty. Thank you to the amazing staff who helped me pick out my prom dress.

  • 5/5 Chloe M. 6 months ago on Google
    I had the most amazing experience at ‘the prom den’! From the incredible costumer service, to trying on the stunning dresses…. I was in heaven!! I would highly recommend taking a trip to ‘the prom den’, I was searching high and low for the perfect dresses for an important event (Miss Yorkshire) and unfortunately everywhere else i went, either didn’t have the right dress for me or the staff were unhelpful. Donna was the most welcoming, kind, and supportive lady, who found me the most incredible dresses that i fell in love with😍 In fact, i even won!! She had loads of dresses ready for me to try before i arrived, we took our time trying them on and finally, with the help of Donnas expertise, we chose the best dresses. Thank you so much for your sensational service, we will be back! 💜Xx

  • 5/5 paige l. 1 year ago on Google
    this is the best prom dress shop i have ever been to. they where so attentive and lovely making sure i was 100% happy with the dress full of lovely compliments and warmth. they have made my prom dress experience and a delight thankyou so much, and i am absolutely in love with my dress ❤️❤️

  • 5/5 Chrissie W. 1 year ago on Google
    I found this place whilst looking online for my daughters prom dress. We made an appointment and drove up from Manchester on a sunday. Due to closure of the motorway we was over an hour late for the appointment and arrived at the stores closing time. Donna went above and beyond and kept the store open for us so that my daughter could try on dresses. The store has a lush setting has a massive range of dresses! Donna was super helpful advising my daughter on dresses and accessories ect and my daughter found the perfect dress!! Absolutely recommended The Prom Den, we will be visiting again soon to collect our dress and no doubt for my other daughters prom in a couple of years. Thank you Donna and Team ❤️

  • 5/5 Sam C. 1 year ago on Google
    I absolutely loved coming to The Prom Den! They made me feel so welcome and all of the dresses were stunning. The ladies assisting you with the dresses are so sweet and always make sure you find the perfect dress. I 100% recommend for if you need a dress for prom or any fancy event!

  • 5/5 Caitlin W. 10 months ago on Google
    Such a good prom dress shop and guaranteed to have something of everybody’s style❤️ staff are so welcoming and good help. I now have the dream prom dress!!

  • 5/5 Zoe B. 10 months ago on Google
    What fantastic service from Donna and her team at The Prom Den! Extremely attentive, helpful and couldn’t do enough to support my daughter to make the best choice for a special day. Can’t share the photos yet 😉 but a huge thanks and would highly recommend a visit x

  • 4/5 CECE P. 1 year ago on Google
    Absolutely stunning dresses a bit on the pricey side however stunning. What I like is the guarantee that no other pupil at the same school can purchase the dress from their store once you bought it! And their system works!!

  • 5/5 Martha D. 1 year ago on Google
    I went today to hopefully to find my perfect prom dress, needless to say I found it! It’s absolutely stunning and has a wide range of prom dresses to suit you. The clientele were all super friendly and understanding, they were there to help find what your style. I love that once they sell a dress to a school no one else can have it wether it’s a different colour or what.

  • 5/5 Isobel W. 1 year ago on Google
    Got my dress today and such a lovely time! The staff were brilliant and so helpful and kind! The accommodation was beautiful and so many dress to choose from!! Would 100% recommend if you're looking for your prom dress

  • 5/5 Karrie W. 1 year ago on Google
    A huge thank you to Donna and all the girls at The Prom Den for helping my daughter chose the perfect prom dress. They helped pick out a variety of dresses (there are a lot) for her to try on, we didn't feel rushed at all and there was no pressure to buy. They let us take pictures of Amelia in all the dresses and go away to think about it, they then fit us in short notice the next day when my daughter had decided on the dress she wanted. They also guarantee that they will not sell the same dress to anyone else from the same school even in a different colour!! I would 100% recommend The Prom Den and not just from Proms!! the dresses are stunning x

  • 5/5 millie m. 1 year ago on Google
    Got my prom dress from here yesterday and it’s beautiful, loads of nice dresses here and the girls there are so kind, i had Mia assisting me and she was so lovely and made me feel comfortable. Donna and all the staff was so friendly and helpful, thank you!

  • 5/5 Maxine H. 1 year ago on Google
    What a wonderful prom dress shop experience my daughter had at The Prom Den this morning. The owner Donna and her daughter Lia were both so lovely and welcoming. Donna has a great eye for knowing what dresses to pull out and encouraged my daughter Ava to try lots of different styles and colours on. She was very patient and helpful and we chose a gorgeous dress today that Ava was 100% happy with. Thank you Donna and all the team at The Prom Den! Highly recommend this shop, they have a great selection with lots of new deliveries coming in right now X

  • 5/5 demisgirlytalk X. 1 year ago on Google
    The best prom dress shop . The staff made me feel so welcome and comfortable after hearing about a situation with another dress shop . I felt so respected and comfortable when shopping for my dress . My dress was beautiful and complimented me so much . I recommend this shop if either you feel like you was treated badly in another shop or if your looking for a beautiful dress which compliments all your feautures . No matter your size there is always a dress for you in this shop

  • 1/5 Rebecca L. 2 years ago on Google
    I will start with the only positive, they managed to squeeze us in to look for a prom dress for my little sisters prom! Now let’s to the why this is a 1 star review, this establishment is ridiculous. Beautiful dress are a yes but no good if your above a size 6 every single style colour dress was only a size 4/6! Shops like this make young girls feel inadequate and self conscious of their size instead of embracing their curves. The staff couldn’t careless unless you was there paying on the day they couldn’t have been less helpful if they tried, didn’t measure her up or pick dresses out they felt might have suited her. Waste of time if they didn’t have the time to see us correctly they should have offered us an appointment rather than been money hungry!

  • 5/5 Lisa W. 2 years ago on Google
    Fabulous experience from start to finish! My daughter is a curvy girl & she was a little nervous beforehand, but all those nerves disappeared when we met Donna. Donna is just fantastic, she made my daughter feel comfortable & body confident, she tried plenty of dresses on from a fab range of gorgeous dresses & plenty in her size (16/18). We found the "one" and all left super happy! Highly recommended The Prom Den - thanks Donna. ❤️


Call +44 7790 389373 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Women's clothing
  • Service options
    • ✓️ In-store shopping

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