Diamond District image

Diamond District

Jewelry store Jeweler Jewelry repair service Jewelry appraiser Diamond buyer

One of the Most Reviewed Jewelry stores in Shadow Wood


Address

7995 Plaza del Lago Dr, Estero, FL 33928, United States

Website

www.diamonddistrictusa.com

Contact

+1 239-947-3434

Rating on Google Maps

4.80 (469 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm
  • Saturday: 10 am to 6 pm
  • Sunday: 12 to 5 pm
  • Monday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: ring (60) Diamond (45) District (43) experience (27) wedding (26) recommend (23) diamond (23) engagement (23) Song (22) Todd (19)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jesse D. 1 year ago on Google
    The Diamond District was recommended to me by my brother, and out of all the places I was looking for an engagment ring I'm so glad I came here. From the first time I walked in I felt welcomed and comfortable. I worked with Song and Shane and I cannot say enough good things about them. Professional, knowledgeable, friendly, and honest are all words I would use to describe them. On my first visit Song showed me different stones based what I had in mind, not only that but she managed to show me a stone which exceeded my expectations in every way. When Shane sat down with me to take me through the prices he answered every question I had honestly, and made me feel completely at ease. The prices seemed fair and competitive based on other places I had looked, but the atmosphere and staff at the Diamond District are what really sold me. From finding a stone, to matching it with a setting, ordering it and taking delivery, every step was fantastic and hassle free. Shane and Song went above and beyond to make the experience special and I am very grateful to them. I even had a chance to talk with one of the owners, Todd and chat with him about a few things. His passion for his business and providing the best customer experience was the final confirmation that I had made the right choice. A huge thank you to the entire staff, but especially Shane, Song, and Todd for making this an unforgettable experience. I highly recommend this jeweler to anyone who is in the market, highly trustworthy and they make you feel like family.
    2 people found this review helpful 👍

  • 2/5 SWFL M. 1 year ago on Google
    Rip off pricing on poor quality jewelry. The white gold diamond ring I purchased for over $2k for Christmas 2021 had to be resized. When I went to pick it up they couldn’t initially find it and were quite rude about it. Eventually a manager arrived and found it but didn’t apologize about the mix up. Within three months the “white gold” had rubbed off and the band lost it's luster. A comparable or better white gold and diamond ring at Costco .com is less then half the price.
    1 person found this review helpful 👍

  • 5/5 Gail M. 11 months ago on Google
    As usual, the diamond district did not disappoint my husband or myself. They created my our vision perfectly, timely and they were just as emotional as I was with the finished product. I'm forever grateful for the best customer service and making us feel as we were family. A "heartfelt" thank you again for being the best jewelry people ever.
    1 person found this review helpful 👍

  • 5/5 Noah W. 1 year ago on Google
    Diamond District as a whole is amazing!! However, Eduardo was ABSOLUTELY the best!! He is very professional, very personable, very kind, and just all around a very “Down to Earth” type of guy! He went above and beyond by even taking texts and calls on his days off… I cannot recommend him enough! He was able to help me design the ring of my girlfriend’s dreams and we couldn’t be happier with the outcome! Thank you, Thank you, Thank you Eduardo and Diamond District!! We will be back!
    1 person found this review helpful 👍

  • 5/5 Christy R. 2 years ago on Google
    My husband and I went shopping together for my engagement ring so that I could pick the setting. Arnie was great working with my husband to pick the center stone and make the final arrangements of the purchase. Very professional and honest people without the “salesy” vibe that you feel at other jewelry stores. They took the time to show me options and find what I liked instead of trying to tell me what’s “in style” or what I should want.
    1 person found this review helpful 👍

  • 5/5 Lana V. 10 months ago on Google • 9 reviews
    My fiancée Duane and I had an amazing experience shopping for my engagement ring and his wedding ring. We are both so grateful to Nathan for making it all happen 🙏🙏🙏 Nathan is very friendly, respectful, knowledgeable, straightforward, detail-oriented and humble. We highly recommend him to everyone!!! And thank you to the rest of Diamond District staff for their comfort and very friendly assistance :)

  • 5/5 Hannah M. 2 years ago on Google
    I met with Song to re-design my engagement ring. We looked at some examples of what I could do. They then created digital cad images of what my ring would look like, we made edits till I was satisfied. The custom ring came out better than expected!! It is beautiful and I cant wait to go back and design my band! Song made designing the ring easy, and I was able to trust them with grandma's diamond!
    1 person found this review helpful 👍

  • 5/5 Grace R. 1 year ago on Google
    My fiancé and I had such a great experience with diamond diamond! All of the employees were welcoming and nice to us. They showed us numerous diamonds to make sure we found the exact one we wanted and guided us through the whole process of having the ring built. I recommend them to everyone looking for a jeweler!
    1 person found this review helpful 👍

  • 5/5 Nicola W. 2 years ago on Google
    The customer service at the Diamond District is phenomenal. Mark took great care to help us find the perfect diamond and then the perfect setting. He made it easy by getting to know us and then making great suggestions. I highly recommend the Diamond District and will not hesitate to go back from my future jewelry needs.
    1 person found this review helpful 👍

  • 5/5 Sydney M. 2 years ago on Google
    I had a great first experience at Diamond District in Estero, FL! The staff was very welcoming and accommodating. I looked at rings (and found my wedding band!) with Song who was so helpful and informative. Not to mention the quality of their jewelry was outstanding, the prices were right! I can’t wait to continue visiting them. 10/10! 5 stars!
    1 person found this review helpful 👍

  • 5/5 Alicia S. 5 months ago on Google
    I recently brought a ring in for a repair, I was extremely upset with the outcome. Todd reached out to me, and I met with him today. I was comforted with the level of concern he had with my situation. Todd spent a long time with me explaining what had happened and why. The problem with my ring is now being rectified, and I am eager to see it when it's done. I have loved this ring for 26 years, and I look forward to being able to wear it again for another 26+ years. I really appreciate your kindness, Todd. Your eagerness to make reparations heals my heart. I'll update again when the ring is all done Update: Todd surprised me with how quickly my ring was ready. I am thrilled to be able to wear it proudly once again as it looks as beautiful as the day my husband gave it to me! Thank you , Todd, for understanding my situation and the for the beautiful solution. Your kindness is deeply appreciated .
    1 person found this review helpful 👍

  • 5/5 Jacob C. 5 months ago on Google • 8 reviews
    After going to multiple different jewelry stores to pick out my fiancé's engagement ring I ended up at Diamond District. Where I received exceptional customer service from the moment when I entered the door. The entire staff was very informative and helpful during my decision of purchasing an engagement ring. Nate was particularly helpful in all aspects of picking out the ring and he is a top notch diamond expert and was really transparent during the entire process. We went through all the aspects of the engagement ring, and we picked out one that was perfect for my fiancé in every way. Out of all the diamond stores that I went to these guys really know what they're doing and they will help you pick out the perfect ring. Nate was available via text or email whenever I needed his assistance. He knew every detail when it came to evaluating loose diamonds and settings. He was able to get the engagement ring completed before our estimated completion date. He had the diamond placed in the setting exactly as we discussed and the ring looks absolutely beautiful. Hands-down would recommend Nate and Diamond district to anyone who is looking to buy an engagement ring or for any of your jewelry purchases. Nate made the whole process, extremely easy, transparent, and fun. I knew exactly what I was getting and there were no surprises at all. Nate really made the whole experience memorable and he makes you seem part of the family. Thanks again for being a part of our happy moment and engagement day.

  • 5/5 Meagan K. 5 months ago on Google • 8 reviews
    The staff here are always honest, friendly, and professional. My husband got my rings and his from here and not only were they perfect for us, but our wedding bands were both made custom at great deals. When my husband lost his ring on a trip, they were able to entirely recreate it. My rings had just recently been repaired and they did a beautiful job. They look brand new. Every associate we've worked with there has been wonderful and we've never left unhappy. Thank you, Diamond District for everything! We'll definitely be back.

  • 5/5 Tyler K. 4 months ago on Google • 5 reviews
    Loved my diamond buying experience. The selection of diamonds was astounding and it was paired with excellent service. Nate walked me through everything there is to know about diamonds and kept bringing me different cuts and carats until we found the one. I highly recommend the diamond district!

  • 5/5 Deborah S. 5 months ago on Google • 5 reviews
    Our experience at Diamond District was nothing short of fantastic! The staff was amazing! Thank you Mark for all of your help and guidance. Thank you Todd for coming by to check on us, and thank you to all of the wonderful staff for enjoying our time of celebration with us! We are so happy to now be part of the Diamond District family!

  • 5/5 Elizabeth L. 8 months ago on Google • 4 reviews
    Hilde was amazing! I was looking for earrings to celebrate and new job and she helped us look for truly unique and exciting pieces. We will definitely be back to work with her!

  • 5/5 Allie C. 4 months ago on Google • 3 reviews
    Nathan was amazing to work with! He was very knowledgeable and made you feel comfortable and well taken care of. I highly recommend working with him when you visit the diamond district. We never felt pressured into anything. He was easy to talk to over text and very accommodating. We appreciate all your help Nate!!

  • 5/5 Freddies Lawn S. 7 months ago on Google
    I went in to get a pear shaped diamond and Nathan was amazing he went above and beyond my expectations. He was wonderful so helpful and I made the right choice on the one I wanted. After that amazing choice somehow I lost a diamond and took it back to get it worked on and Nathen again helped me every step of the way keeping me informed of what was going on and when I was going to receive my ring. He is so informative and helpful and finally I have the ring on my finger better than ever!!! Thank you Nathan for being their every step of the way. Will recommend the Diamond District and Nathan also the staff !!!!

  • 5/5 Roman F. 7 months ago on Google
    Excellent Service for me. I had to exchange an item that I had bought for our wedding anniversary. It couldn’t have been easier. Great help and advice from Nathan. He recommended a great item and gave me an incredible price. I am very comfortable shopping at the Diamond District. The selection and service are outstanding. I recommend it.

  • 5/5 Rachel Luckhart O. 7 months ago on Google
    Love my engagement ring and wedding band set from the Diamond District! I was hoping the store would carry Noam Carver and was pleased to find out that they do. Todd, Jason, and his team are extremely professional and personable. Always a great experience at the Diamond District. SW FL is lucky to have to have this gem of a jeweler — and that’s coming from a girl who traveled all the way from OH to FL just to shop here!

  • 5/5 Tranquil T. 1 year ago on Google
    I had a very specific request on making a custom engagement ring. I had to have a blue heart shaped diamond cast in a white and rose gold setting. Nathan stepped up straight away and assisted with not only the design and reassurance but guidance, even on his days off he would call and answer my texts within minutes, and believe me when I say there was a lot of communication. Nathan is understanding, listens, and knowledgeable he is such a pleasure to work with and my ring is beyond my imagination. Hence to say as of now he is creating my wedding ring 🦋😁

  • 5/5 Christina C. 1 year ago on Google
    My husband purchased both the engagement ring and wedding band here at Diamond District, Coconut Point. From the first encounter to the several following for specific modifications my ring required, every staff member was BEYOND helpful and kind. We ended up spending the little extra on my husband’s wedding band here as well just because how wonderful the team is. We had the pleasure of working with Robert, Warren, Hilda, and Melanie. They all went above and beyond to assist us and impressed us greatly!! We are very grateful for the professional yet personal touch they each put on our experience and would HIGHLY recommend Diamond District!!

  • 5/5 Marilyn D. 10 months ago on Google
    I was shopping with and for my daughter for a 60th bday present for her. We had both Shane and Song helping and advising us. They couldn't have been more creative and helpful. We left very satisfied with our purchase. I highly recommend them!

  • 5/5 Linda V. 11 months ago on Google
    Every member of the "Diamond District" staff was not just pleasant, but friendly. Sean helped me choose a bracelet in a way that made me feel like I was shopping with a friend. Todd, one of the owners, came over and helped us buy what we wanted at a great price. Afterwards, on the way to our car, we turned around, went back into the store & bought a necklace! We highly recommend you go to "Diamond District ".

  • 5/5 Renee H. 11 months ago on Google
    Nathan was professional,polite and very helpful in getting my Henri Daussi engagement and wedding ring serviced. After 11 years both rings needed some routine maintenance. My rings were secure in house with the master jeweler. Service was exceptional and extremely timely. I was told 6 days and within 48 hours my rings were ready to pick up. My rings looked perfect like the day I got engaged and married. I couldn’t ask for more!! I would recommend diamond district for all your jewelry needs!

  • 5/5 Christina K. 5 months ago on Google
    We absolutely LOVE the Diamond District. The customer service is above and beyond! My fiancé and I visited a few other stores but nothing compares to our experience here! We moved out of the SWFL area recently but are definitely going to return to the store to purchase our wedding bands. All around amazing company! Special thanks to Todd, Shane, and Oni for helping us pick out a dream engagement ring❤️

  • 5/5 Zack O. 1 year ago on Google
    My wife and I are celebrating our 10 year wedding anniversary and visited diamond district to upgrade our engagement ring. We had a great experience. Todd and his staff took really good care of us. The entire experience was low pressure. They gave us as much time as we needed to look at options, answered all of our questions, and came up with creative ways to help us get the best possible ring for our budget. Highly recommend.

  • 5/5 E.M. 2 years ago on Google
    Diamond District is the best place in every sense if you’re looking for great service, prices and quality. Their jeweler named Julian is the BEST! He takes pride in his work and is simply the best I have ever seen and I’ve dealt with many jewelry stores and jewelers. These people genuinely try to please. Keep up the good work!

  • 5/5 David V. 2 years ago on Google
    Stopped in to inquire about having three very special items engraved and spoke with Warren Block. Though they do not engrave, Warren recommended a shop nearby that did a wonderful job. Thank you Warren for spending time with me and directing me to an excellent engraver.

  • 5/5 Natalie D. 3 years ago on Google
    My husband has been purchasing diamonds from the diamond district for over 8 years. We love each experience we have had there and continue to go back. This time was for our 2 year anniversary. Song took great care of us and was very detailed on finding what I like and helping with a repair as well. I highly recommend the diamond district for anyone looking for a special gift for their loved ones, wedding rings, or just to treat yourself with diamonds! Go see Song. She is the best!

  • 5/5 Rich C. 2 years ago on Google
    The sales representative named Song was extremely helpful, professional and friendly. She communicated with management and ownership on my behalf to get the deal done. I recommend her and The Diamond District to all and I will return in the future if I’m shopping for jewelry.

  • 5/5 Kaitlyn F. 2 years ago on Google
    Excellent customer service. Worked with their team to create a custom engagement band and matching wedding band. Turned out exactly how we wanted! We always get compliments on the rings. Song has been wonderful to work with!

  • 5/5 Kasey S. 3 years ago on Google
    Diamond District worked very hard to help make my dream ring become a reality. When my designer and I struggled to unify on a vision, I was introduced to Song, who immediately made me feel heard. The project built momentum from there. I appreciated never having to voice any concerns because they were anticipated for me. And in the end I have a gorgeous ring! I would highly recommend trusting Song with you vision.

  • 5/5 Clinton B. 2 years ago on Google
    I went to every major jewelry store in the area. The service from Diamond district was by far the best. They took their time with me, showed me tons of rings and were never pushy. I went the 5 separate times over a 3 month period and every time they were incredible. Thanks.

  • 5/5 John F. 2 years ago on Google
    I had the pleasure of dealing with Jason, Todd and their wonderful team years ago when they first opened their first store in North Naples. My experience back then was truly amazing and I felt like they really invested themselves with each customer and I never forgot that. Fast forward years later, I had the pleasure of dealing with Diamond District once again and they still far exceeded my expectations. As I enter another chapter in my life, I am truly grateful and fortunate to share that experience with Jason and Todd and their wonderful team once again. My fiancé and I could not be happier with our experience. She has a beautiful engagement ring and we just purchased our wedding bands and they are amazing as well. I definitely recommend Diamond District for anyone looking to deal with a quality and experienced team of professionals. You will be extremely pleased with the quality of product they have to offer. Thank you Jason and Todd. A special thank you to Song Ocasio for making my fiancé and I feel so welcomed and for treating us so well. You and your entire team are amazing! God bless you all.

  • 5/5 Paula Jane C. 2 years ago on Google
    Wonderful all around! I had my wedding ring reset a few years ago.Song helped me design a new setting. The design team came up with a model of how my ring would look and it was really seamless. I approved the drawing and received a Beautifully set wedding ring. I emailed Song this year and asked if the team could design a wedding band to match my ring without bringing it in and she replied absolutely. Within a few days again, I received a drawing of them. Song suggested to have two to balance my ring and she was right! I received my bands last week and could not be happier with the service and product.. Well Done! Contact Song for all your jewelry needs..

  • 5/5 Justin L. 2 years ago on Google
    Such a wonderful experience. From my engagement ring purchase to my wedding band. Jason and Todd’s team is top notch. Robert and Kyle directly assisted my Fiancé and me through this important process/milestone in our lives. Diamond District is a one stop shop, the best!

  • 5/5 Caroline W. 2 years ago on Google
    What an AMAZING experience! We were greeted by Todd, super friendly and enthusiastic. He introduced us to Song, who is an absolute angel. The store was busy, but there was this wonderful positive energy. Song was patient, professional and most of all passionate about what she does. We were at instant ease and felt like we had known her forever! Diamond District is an extraordinary place, it is an honest and happy family environment. We are beyond ecstatic with our purchase and the WONDERFUL people who made it all possible.

  • 5/5 Zach T. 2 years ago on Google
    Robert was a true professional, and a class act. Super easy to work with and kept us updated and informed on the entire process. He built my wife a custom “wave” ring, and the final product was beautiful! Highly recommend Robert and the team at Diamond District.

  • 5/5 Matthew G. 1 year ago on Google
    I recently went in to Jason & Todd’s Diamond District May 20th, 2022 just to look at engagement rings. When I walked in I was greeted immediately and taken care of right away, my experience at Diamond District was amazing with the help of Oni Montalvo. Mr. Montalvo probably spent almost 2 hours with me explaining and showing me an endless amount of engagement ring settings and then endless amounts of loose diamonds to choose from within whatever your budget may look like. Oni went over the history of diamonds and with his knowledge and expertise in the industry he took time out to find the right fit for my fiancé’s engagement ring. He made me feel welcomed with excellent customer service and personal advice without trying to sell me something I didn’t want. I can proudly say your experience at the Diamond District is extraordinary and they truly make you feel like you’re part of the Diamond District Family. I will be shopping with Oni Montalvo and the Diamond District for our wedding bands and for all our jewelry needs for years to come.

  • 5/5 Val H. 2 years ago on Google
    I have enjoyed a long and positive relationship with the Diamond District. Shopping there today was no different. Hilde did a great job patiently showing a friend and me a wide array of jewelry. Hilde was professional, never pushy and experienced. Her wry sense of humor added to our DD experience. Not surprisingly, my friend and I were successful in our "hunt." The Diamond District is a place where I feel 'a part of' whether I make a purchase or not. They are fair and trustworthy and offer an ever-changing variety of wonderful quality jewelry. I highly recommend the Diamond District.

  • 5/5 Janice T. 1 year ago on Google
    This was our first time my husband and I went to this store. Eduardo was our salesperson. The experience was exceptional! Everyone in the store is so welcoming and professional. Eduardo went above and beyond to make sure I “loved” our purchase. Nobody puts any pressure on you which we loved. Eduardo never rushed us to make a decision. My anniversary ring is absolutely gorgeous! We will be back!

  • 5/5 Ashlee B. 1 year ago on Google
    We purchased my wedding band here in 2021. Hilde worked with me (tirelessly) to find the perfect addition to my engagement ring. She showed me things I wouldn’t have chosen on my own and ended up finding the most beautiful ring guard to accent my ring on both sides and I cannot thank her enough for her help. The compliments I receive on the whole set are endless and it is more than I could have ever hoped to find. I just left today after having them permanently joined together, and I didn’t think I could love the set any more than I did, but I do! Thank you so much to Hilde and the rest of the staff at The Diamond District for being so kind, patient and helpful every time I am there. We are customers for life.

  • 5/5 Emily F. 1 year ago on Google
    I came here with my fiancé to get him a wedding band. We were greeted by Hilde who assisted us in finding the perfect ring. She was very patient and knowledgeable while showing us different options. We are so happy with our purchase. The price was very reasonable. We would recommend to anyone looking for a great piece of jewelry!

  • 5/5 Therese M. 2 years ago on Google
    Hilde helped us and was beyond amazing from start to finish!!! From asking questions of what we were looking for, the styles we were looking for and within moments of speaking with us, saw our personalities and was able to show us pieces that were absolutely perfect!! We are so thankful for her help in purchasing our wedding bands and my mother's day necklace! Hilde is so personable and truly touched our lives today, by the end we were hugging goodbye! We will definitely be back to see her with our future needs! Thank you Hilde and Diamond District for being so great!!

  • 5/5 Eva P. 1 year ago on Google
    I recently upgraded my wedding ring for our 20th wedding anniversary and Todd helped me pick out an amazing ring that fit my hand perfectly. The customer service here is amazing and why I’ve shopped here for over 12 years. There’s no where else I’d go for quality, cost and service. Diamond District is hands down the best!

  • 5/5 Robert H. 3 months ago on Google • 1 review New
    I had an amazing experience at Diamond District! On my first visit, I was quickly greeted by Nathan who took the time to listen to what I was looking for in an engagement ring, educate me on the different aspects of diamonds and settings, and made sure I was happy with my purchase. Highly recommend going to DD for a ring! They will take care of you!

  • 5/5 Lauren K. 4 months ago on Google • 1 review
    We long Song! She not only helped my fiancé pick out the perfect Christmas present, but helped us pick out wedding bands. Her knowledge on the store products makes for a wonderful experience. She is personable, understanding, and knows how to help you find exactly what you’re looking for. We love diamond district and the overall friendliness of the staff is the reason we will be lifelong customer's.

  • 5/5 Patricia W. 4 months ago on Google • 1 review
    Both my husband and I were extremely pleased with our overall experience at the Diamond District. Melanie was our main diamond consultant (along with Jay). Melanie was extremely pleasant to work with and her knowledge outstanding. Explained to her what I was looking for, she showed us numerous top quality GIA diamond rings to choose from and one of the "Christopher" Designs kept drawing me back to it. Needless to say, my husband bought it for me celebrating our 25th wedding anniversary. I am so, so very happy with the ring. I get a lot of great comments on it. We will definitely go back to the Diamond District when looking for future purchases, they are the best jewelry store. The Williams


Call +1 239-947-3434 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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