Centre de Salut Miguel Servet image

Centre de Salut Miguel Servet

Bar Medical center Public medical center

😠 Seguramente sea el peor Centro de Salud de España. La desorganización es increíble. Teléfono silenciado y todo lleno de carteles diciendo que llamemos. ¡QUÉ CÓMODOS VIVEN CON SU SILLÓN PARA TODA LA VIDA! Nos obligan indirectamente a ir nos encontremos como nos encontremos y exponiendo a quien sea. S... People often mention phone, fono, para, appointment, cita, pick, centro, doctor, people, atenci,


Address

Carrer Amics del Corpus, Benicalap, 46001 València, Valencia, Spain

Website

www.san.gva.es

Contact

+34 963 42 52 50

Rating on Google Maps

1.80 (210 reviews)

Open on Google Maps

Working Hours

  • Monday: Open 24 hours
  • Tuesday: 8 am to 9 pm
  • Wednesday: 8 am to 9 pm
  • Thursday: 8 am to 9 pm
  • Friday: 8 am to 9 pm
  • Saturday: 9 to 9:15 am
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: phone (52) fono (40) para (40) appointment (33) cita (28) pick (23) centro (20) doctor (20) people (19) atenci (18)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Adrián N. 1 year ago on Google
    Seguramente sea el peor Centro de Salud de España. La desorganización es increíble. Teléfono silenciado y todo lleno de carteles diciendo que llamemos. ¡QUÉ CÓMODOS VIVEN CON SU SILLÓN PARA TODA LA VIDA! Nos obligan indirectamente a ir nos encontremos como nos encontremos y exponiendo a quien sea. Sois una auténtica vergüenza y el responsable de este centro habría durado poco en la privada. ACTUALIZACIÓN 30 JUNIO 2022 Llevo, ahora mismo, más de 30 minutos esperando para vacunarme junto a 15 personas más. ¿Mientras tanto? Que esperemos y las enfermeras hablando tranquilamente y con el móvil.
    18 people found this review helpful 👍

  • 4/5 Ximo B. 2 years ago on Google • 165 reviews
    Bad telephone service, no notice of hours and possible service, you have to go to the center, causing queues and crowds. Lack of good organization and management of staff and patients. As for the attention of the doctors and health workers, once they take care of you it is magnificent, a 10 but unfortunately I have to rate everything. Also thank you for your attention, always quality public healthcare that you can trust.
    9 people found this review helpful 👍

  • 1/5 Cristina Ruiz T. 4 years ago on Google
    (Translated by Google) It is unfortunate, I have 40 calls to make an appointment or are communicating or hanging up. And the worst thing to do is then get there and be at reception without doing anything, and still, without working to pick up the phone, to top it off you reluctantly. Apparently they don't know what it is to get up at 6 in the morning to go (TO WORK), and not have time to go to make an appointment and that's why you make 40,100 calls in vain. They could be more controlled and not give them a steady job by sitting chatting with each other and not answering the phone. (Original) Es lamentable,llevo 40 llamadas para coger cita o está comunicando o me cuelgan. Y lo peor esque luego llegues allí y estén en recepción sin hacer nada,y aún así,sin trabajar para coger el teléfono,para colmo te atienden de mala gana. Por lo visto no saben que es levantarse a las 6 de la mañana para ir (A TRABAJAR),y no tener tiempo ni para ir a coger cita y por eso haces 40,100 llamadas en vano. Podían estar más controlados y no regalarles un trabajo estable por estar sentados charlando entre ellos y no atender el teléfono.
    11 people found this review helpful 👍

  • 1/5 MLBB - K. 3 years ago on Google
    (Translated by Google) With the new rules of telephone attention, it is almost impossible to contact them ... I have been calling them morning and afternoon for two days and they either do not pick it up or communicate or put an answering machine with which the lines are busy, but not even calling every 5 minutes I get that take it from me. It seems deplorable to me, I understand that they will be busy with personnel on site, but if they have to make telephone appointments to be able to attend people without the center becoming congested they must have someone answering the calls. (Original) Con las nuevas normas de atención telefónica es casi imposible contactar con ellos... llevo dos días llamando mañana y tarde y o bien no lo cogen o comunica o se pone un contestador con que las líneas están ocupadas, pero ni llamando cada 5 minutos consigo que me lo cojan. Me parece deplorable, entiendo que estarán ocupados con personal in situ, pero si se han de dar citas telefónicas para poder atender a la gente sin que se congestione el centro deben tener a alguien atendiendo las llamadas.
    9 people found this review helpful 👍

  • 1/5 Andrés G. 2 months ago on Google • 158 reviews New
    You go with your girlfriend with a bellyache and other pathologies that I don't need to describe and they send you to take a COVID test at the pharmacy that you have to pay for... otherwise, they won't serve you? But what are they doing, this is amazing HAHAHA it's getting worse and worse, as if we were in the middle of a pandemic If I have to take a COVID test, why don't you take care of me, you also have to pay for it, anyway, I'll pass.

  • 1/5 Jorge Alburquerque F. 4 years ago on Google
    (Translated by Google) They never pick up the phone, excessive queues for priests, injectables and even to make an appointment. Health personnel always with bad faces, it seems that they brought together the worst social security professionals in the same center. A health center disaster (Original) Nunca cogen el teléfono, excesivas colas para curas, inyectables e incluso para pedir cita. Personal sanitario siempre con malas caras, parece que juntaron a los peores profesionales de la seguridad social en un mismo centro. Un desastre de centro de salud
    8 people found this review helpful 👍

  • 1/5 Jorge R. 3 years ago on Google
    (Translated by Google) Since the beginning of the pandemic, they have completely gone from the appointment phone, and in the emergency room they reproach you for taking the line, if they catch it, which is also complicated. TELEPHONE appointments take weeks and as long as the doctor has to see you, you can already die at home waiting for the appointment. The doctor himself very professional, but the care is still depressing. (Original) Llevan desde el comienzo de la pandemia pasando completamente del teléfono de citas, y en el de urgencias te reprochan que ocupes la línea, si es que te lo cogen, que también es complicado. Las citas TELEFÓNICAS se demoran semanas y como te tenga que ver el doctor ya puedes morirte en tu casa esperando la cita. El doctor en sí muy profesional, pero la atención está siendo deprimente.
    6 people found this review helpful 👍

  • 1/5 Tony R. 4 years ago on Google
    (Translated by Google) More than 50 attempts to have your phone answered and NOT picked up ... Attention at the nefarious counter after 1 hour to be answered and listening to the comments of the renewing worker, she took off her robe and left without saying Nothing (as she was tired) bothers me to know that there are people who instead of being grateful for working in health care are denying shame! (Original) Mas de 50 intentos para que te atiendan el telefono y NO lo cojen... Atencion en mostrador nefasto despues de 1 hora para que me atiendan y estar escuchando los comentarios de la trabajadora renegando, se a quitado la bata y se a ido sin decir nada ( segun ella estaba cansada) me fastidia saber que hay gente que en vez de estar agradecida por trabajar en sanidad esta renegando vergonzoso!!!
    6 people found this review helpful 👍

  • 1/5 Alfredo R. 4 years ago on Google
    (Translated by Google) The attention to the public from the doctor who treats my partner seems fatal to me. Appointment is requested to be seen for various things and their responses are shameful. - I explain: My partner has gotten a lot of pimples on his face and neck, his answer is that he has to have a facelift. - You have anxiety attacks again, your answer is to breathe. End of the visit, you can go home. To freak out, if you don't feel like attending to people or you don't like your job, let yourself go off and let someone who cares about patients. (Original) Me parece fatal la atención al público por parte de la doctora que trata a mi pareja . Se pide cita para que la vean por varias cosas y sus respuestas son vergonzosas. - explico : A mi pareja le a salido un montón de granitos por la cara y el cuello , su respuesta es que tiene que hacerse un lifting facial . - vuelve a tener ataques de ansiedad , su respuestas es que respire . Fin de la visita , ya puedes irte a casa . Para flipar , si no tiene ganas de atender a la gente o no le gusta su faena que se pire y dejé plaza a alguien que se interese por los pacientes .
    5 people found this review helpful 👍

  • 1/5 MCarmen Debón N. 1 year ago on Google
    Necesito solicitar cita urgentemente con mi médica de cabecera, a través de la APP no me permite hacerlo y me insta a que contacte con mi centro de salud. Desde las 16 de la tarde (cuando mi trabajo me lo permite) he tenido que realizar 82 llamadas (contadas) al ambulatorio y o no lo cogían o lo cogían y colgaban, hasta que alguien me ha atendido, alguien que por supuesto ha hecho caso omiso a mi queja con respecto a la falta de atención. Me parece directamente deleznable que estas personas mantengan su puesto de trabajo, ni siquiera son conscientes de cuál es su labor ni les importa, están en un CENTRO DE SALUD atendiendo a PACIENTES, ENFERMOS, que NO LOS LLAMAN POR GUSTO para escuchar sus melodiosas voces y sus pocas ganas de atender a nadie. Deberían plantearse un cambio de rumbo en su trayectoria profesional y dedicarse a cosas más acordes a sus maneras de proceder, no los encuentro en absoluto aptos para tratar con personas que requieren atención médica.
    5 people found this review helpful 👍

  • 1/5 karlosherrerom 4 years ago on Google
    (Translated by Google) Attention both by telephone and by a nefarious window. People without professionalism or shame. Of course all the negative comments that are read here are more than justified. I have analysis next Monday and for work reasons I will not be able to go and I have no way to delay the appointment, because the ineptitude of your attention does not allow me (Original) Atención tanto telefónica como en ventanilla nefasta. Gente sin profesionalidad ni vergüenza. Desde luego todos los comentarios negativos que se leen aquí están más que justificados. Tengo análisis el próximo lunes y por motivos laborales no podré ir y no tengo forma de retrasar la cita, pues la ineptitud de su atención no me lo permite
    5 people found this review helpful 👍

  • 1/5 Johao P. 2 years ago on Google
    (Translated by Google) UNACCEPTABLE! They do not answer the calls and they have the little shame that after a couple of calls that I made pick up the phone, and so when you call, a busy user comes out, it seems unprofessional and a lack of ethics and morals that a health center should have. Simply SHAME! (Original) INACEPTABLE! No contestan las llamadas y tienen la poca vergüenza de después de un par de llamadas que hice descolgar el teléfono, y así cuando llames salga usuario ocupado, me parece poco profesional y una falta a la ética y moral que un centro de salud debería tener. Simplemente VERGONZOSO!
    5 people found this review helpful 👍

  • 1/5 Rainiero H. 3 years ago on Google
    (Translated by Google) "The best healthcare in the world". Come on, see you later. Just bad experiences with these people. As for the phone, don't even bother calling, they never pick it up. (Original) "La mejor sanidad del mundo". Venga, hasta luego. Solo malas experiencias con esta gente. En cuanto al teléfono, ni te molestes en llamar, que no lo cogen nunca.
    5 people found this review helpful 👍

  • 1/5 Lardys G. 1 year ago on Google
    (Translated by Google) I put a star because if not, I could not comment anything! But they don't even deserve that, BAD ATTENTION! the "ladies" if that's how they could be called the emergency number, they are rude, they think they have the right to treat people badly, I don't believe that part of my money is deducted from the payment of this rabble without principles or good morals . Then not to mention that they don't pick up the appointment phone and when you go there they just pass by chatting as if it were the public square. GIVE SHAME (Original) Coloco una estrella porque si no, no pudiera comentar nada! Pero no se merecen ni eso, PÉSIMA ATENCIÓN! las "señoras" si así se pudieran llamar de él teléfono de urgencias son unas groseras, se creen con derecho a tratar mal a la gente, no me creo que parte de mi dinero me lo descuente al pago de esta gentuza sin principios ni buena moral. Luego sin contar que no cogen el teléfono de cita previa y cuando vas allí ellos solo pasan charlando como si fuera la plaza pública. DAN VERGÜENZA
    5 people found this review helpful 👍

  • 1/5 Lola P. 7 months ago on Google • 59 reviews
    Disastrous attention, they don't answer the phone, then they tell you that everything is by appointment, when you go to request nursing care, they have made us return, when there were three people standing in the infirmary, it was to remove some staples, according to them it was not their responsibility and It's for priests, they made us wait 1 hour. They ask for a lot of respect for healthcare personnel and it is given to them, where is the respect for the patient?
    1 person found this review helpful 👍

  • 1/5 May J. 3 years ago on Google
    (Translated by Google) The worst outpatient clinic I have ever seen. Last year my ex-partner had heatstroke, I went to see us running because we were close and they did not want to attend to us because there were 10 minutes before they closed ... I am a health worker and in my life I have seen that they do not attend to someone from the emergency room and less if he was nothing to faint. This place is a shame for those of us who work in healthcare. They never pick up the phone and on top of that the doctors are disasters, two who have treated me, two who have bundled me with medications and almost gave me something. Right now I'm still waiting for a call to do a super important test (3 days waiting). It doesn't take 24 hours for most of the people I know to call. The worst ambulatory in Valencia (Original) El peor ambulatorio que he visto en mi vida. El año pasado a mi ex pareja le dio un golpe de calor fui a que nos atendieran corriendo por que estábamos cerca y no quisieron atendernos por qué faltaban 10 minutos para que cerraran... soy sanitaria y en la vida he visto que no atiendan a alguien de urgencias y menos si estaba a nada de desmayarse. Es una vergüenza este lugar para los que trabajamos en sanidad. No cogen el teléfono nunca y encima los médicos son unos desastres, dos que me han atendido dos que me la han liado con medicaciones y casi me da algo. Ahora mismo aún estoy esperando que me llamen para hacer una prueba súper importante (3 días esperando). A la mayoría de gente que conozco no tardan ni 24 h en llamarles. El peor ambulatorio de Valencia
    4 people found this review helpful 👍

  • 1/5 jose L. P. 1 year ago on Google
    Animo a los responsables de las/los nuevos enfermeros que aprueben la oposición a traerlos a este centro de salud, para ejemplo de lo que NO DEBEN hacer. Patética atención telefónica, por llamarlo de alguna manera. Porque no cogen el teléfono nunca. A hacer cola...y cuando te atienden en ventanilla, si no les cuadra el asunto, te mandan a urgencias de hospital, desde luego mi opinión es el peor centro de salud del mundo.
    4 people found this review helpful 👍

  • 1/5 Eduardo M. 2 years ago on Google
    (Translated by Google) A shame, I go to the outpatient clinic to be treated for discomfort in one eye, and they tell me at the reception that the doctors finish at 2 a.m. I tell them that the sign outside says emergencies until 3 a.m., which ignores me and tells me that only attend until 2am. I tell him again that it is 2 o'clock but the doctors have not come out that if someone can look at me please, he ignores me again and after a while he tells me to take a note so that they call me and that if I do not go to the emergency room of faith, this is a shame It is a pity that the good work and sacrifice of some doctors is marred by the laziness and pasotism of others (Original) Una vergüenza, voy al ambulatorio para que me atiendan por molestias en un ojo, y me dicen en recepción que los médicos terminan a las 2h le digo que en el cartel de fuera pone urgencias hasta las 3h, con lo cual me ignora y me dice que solo atienden hasta las 2h. Le vuelvo a decir que si que son las 2h pero los médicos no han salido que si por favor me puede mirar alguno, me vuelve a ignorar y al rato me dice que sea tomado nota para que me llamen y que si no acuda a urgencias de la fe, esto es una vergüenza Es una lástima que la buena labor y sacrificio de algunos medicos se vea empañada por la pereza y el pasotismo de otros
    4 people found this review helpful 👍

  • 1/5 BLACK M. 4 months ago on Google • 3 reviews
    Very bad experience, they always give me an appointment at an hour and they see me 1 or 2 hours after the appointment, today the doctor who was going to see me, after keeping me waiting for half an hour with the room empty, proceeds to take her belongings and leave At the break, I'm not saying that they shouldn't do it, but if there is only one person, it seems more reasonable to put them in for consultation and thus not leave them waiting stupidly. It seems disrespectful to me, there are people who have to work, study, and more.
    3 people found this review helpful 👍

  • 1/5 Bey F. 3 years ago on Google
    (Translated by Google) SORRY, THEY DO NOT TAKE THE PHONE, I HAVE BEEN 3 HOURS TRYING TO CONTACT AND THERE IS NO ANSWER, DOES ANYONE WORK THERE ??? (Original) LAMENTABLE, NO COGEN EL TELEFONO, LLEVO 3 HORAS INTENTANDO CONTACTAR Y NO HAY RESPUESTA, TRABAJA ALGUIEN AHI???
    3 people found this review helpful 👍

  • 1/5 Sandra y y. 3 years ago on Google
    (Translated by Google) The telephone service is lousy, they do not answer the phone for hours and when they do, it seems that you are asking for alms. Very poor patient care (Original) El servicio de atención telefónica es pésimo, no atienden el teléfono en horas y cuando lo hacen parece que les estas pidiendo limosna. Muy mala atención al paciente
    3 people found this review helpful 👍

  • 1/5 Fran x. 3 years ago on Google
    (Translated by Google) it's easier to see a dinosaur than to get your phone (Original) es más fácil ver un dinosaurio a que te cojan el teléfono
    3 people found this review helpful 👍

  • 1/5 Lorena Avila Y. 2 years ago on Google
    (Translated by Google) The worst care. They tell you to do everything over the phone but they never answer. I have made more than 90 calls to make an appointment, and if you go with a little urgency they tell you to come back the day of the appointment. (Original) La peor atención. Te mandan hacer todo por teléfono pero nunca contestan. He hecho más de 90 llamadas para pedir cita, y si vas con alguna pequeña urgencia te dicen que vuelvas el día de la cita.
    3 people found this review helpful 👍

  • 1/5 Sonia Tatay O. 1 year ago on Google
    (Translated by Google) They rarely pick up the phone, it's horrible. Being a health center they should attend to patients who call to make an appointment, being health issues I find it outrageous that the attention is so bad (Original) No cogen el teléfono casi nunca, es horrible. Siendo un centro de salud deberían atender a los pacientes que llaman para pedir cita, siendo temas de salud me parece indignante que la atención sea tan mala
    3 people found this review helpful 👍

  • 1/5 carmen fernandez r. 3 years ago on Google
    (Translated by Google) It can't be that I have 40 calls and none of them are able to pick it up or they hang up on me or are communicating .... Then the loudest thing that you're going to make an appointment at the counter, you see the phones ringing and they can't answer them, I don't understand why they can't pick up The phone that is the most thoughtful center I hope and they add something to change or that they change the staff and put people more attentive and with more desire for truth because at this rate ... (Original) No puede ser que lleve 40 llamadas y ninguna sean capaces de cojermelo o me cuelgan o están comunicando.... Luego lo más fuerte que vas a pedir cita al mostrador ves los teléfonos sonar y no son capaces de atenderlos no entiendo porque no pueden cojer el teléfono que centro más pensono ojalá y agan algo por cambiar o que cambien al personal y ponga gente más atenta y con más ganas de verdad porque a este paso......
    3 people found this review helpful 👍

  • 1/5 C S. 4 months ago on Google • 38 reviews
    The general attention of the employees, horrible bad, very bad terrible terrifying, horrendous, horrid, horrifying, horrible, frightening, creepy, execrable, horrible, imposing, terrifying, fierce, repulsive, repugnant, ugly, deformed, monstrous, repellent, sinister , gloomy, gloomy, terrible, terrifying, tremendous, amazing
    1 person found this review helpful 👍

  • 1/5 Musab G. 2 years ago on Google • 10 reviews
    They do not receive the phone calls. When I have reached there , it was so crowded and people were complaining the same issue.
    2 people found this review helpful 👍

  • 1/5 Mónica L. 3 years ago on Google
    (Translated by Google) I do not know how many times I have called to make a medical appointment, I understand the situation, but please, for humabidad, take the calls, we do not speak for coffee, we speak for a medical appointment, please answer the calls or change the page to put our dating this is not game is health. Please, for mercy, someone can indicate to which number to call, it is a medical appointment, it is not to please. (Original) No se cuantas veces he llamado para hacer cita médica, entiendo la situación, pero, por favor por humabidad, atiendan las llamadas, no hablamos para tomar café, hablamos para una cita médica, por favor atenden las llamadas o cambien la pagina para poner nuestras citas esto no es juego es salud. Por favor, por piedad, alguien puede indicar a que número llamar, es cita médica, no es pelar por favor.
    2 people found this review helpful 👍

  • 1/5 Annghela P. 3 years ago on Google
    (Translated by Google) They never answer the phone to ask for appointments ... so I approached them personally and they assigned her to me, supposedly the doctor called me on Friday, October 6, 2020, but I kept waiting because I never received any calls. According to this entity and many others, the attentions will be virtual or by appointment to avoid a lot of social contact, but this has become a phase of negligence because apart from not attending, when they do it it seems that they are going to hit one of them with their bad attitude (Original) Jamás responden el teléfono arabpedir citas... por lo que me acerquebpersonalmente y me la asignaron, supuestamente me llamaron el médico el viernes 06 de Octubre 2020, pero me quedé esperando porque jamás recibí ninguna llamada. Según esta entidad y otras tantas las atenciones serán virtuales o previa cita para evitar mucho contacto social, pero esto se ha convertido en una fase de negligencia porque aparte de no atender, cuando lo hacen parece que le fueran a dar a uno de golpes con su mala actitud
    2 people found this review helpful 👍

  • 1/5 andaluz9 1. 3 years ago on Google
    (Translated by Google) Do not pick up the phone I need urgent rehabilitation disabled in bed and do not answer the phone then problems come .. (Original) No cojen el telefono necesito rehabilitacion urgente incapacitado en la cama i no contestan el telefono luego vienen los problemas..
    2 people found this review helpful 👍

  • 1/5 Pratabunyol P. 1 year ago on Google
    (Translated by Google) The phone wait is unbearable, they will have to solve this, I don't know how this situation has not been reported. Hours of calls...and nothing! What do you do about this? You go to the emergency room... and in the emergency room they tell you that you should have called your center, the fish that bites its tail... It is outrageous. I hope they don't have to regret something serious, because they have all the ballots for this to happen. (Original) Insufrible la espera teléfonica,tendràn que solucionar ésto,no se cómo no se ha denunciado ésta situación. Horas de llamada..y nada! Que haces ante ésto? Te vas a urgencias..y en urgencias te dicen que deberías haber llamado a tu centro,el pez que se muerde la cola... Es indignante. Espero que no tengan que lamentar algo grave,porque tienen todas las papeletas para que esto suceda.
    2 people found this review helpful 👍

  • 1/5 Alex R. 1 year ago on Google
    (Translated by Google) If you have an appointment, be happy if you are seen an hour later, even if there are only 3 people waiting. Oh, and don't you dare call, it's more productive to look out the window and do nothing. (Original) Si tienes cita alégrate si te atienden una hora después, incluso aunque hayan solo 3 personas esperando. Ah, y ni te atrevas a llamar, es más productivo mirar a la ventana y no hacer nada.
    2 people found this review helpful 👍

  • 1/5 ELVIRA ELIZABETH MOREIRA V. 1 year ago on Google
    (Translated by Google) I have not seen care more deplorable than this, I had to change communities for work and I was not used to this poor treatment of the patient, they do not solve anything for you and even if you are dying they are not able to offer you help. I'm still waiting for a phone appointment I had at 11:30. (Original) No he visto una atención más deplorable que esta, me he tenido que cambiar de comunidad por trabajo y no estaba acostumbrada a este mal trato hacia el paciente, no te solucionan nada y aunque te estes muriendo no son capaces de brindarte ayuda. Aún sigo esperando una cita telefónica que tenía a las 11:30.
    2 people found this review helpful 👍

  • 1/5 Jordina P. 3 years ago on Google
    (Translated by Google) Terrible, rude, the line is always busy ... When they finally decide to pick up the phone and tell him about the situation, the answer is that he stops calling because I'm saturating the line and they hang up on you just like that, the lack of respect and attention is amazing, when I have my daughter with a horrible pain without being able to leave home. (Original) Pésimo, mal educadas, siempre esta la linea ocupada... Cuando por fin deciden coger el teléfono y comentarle la situación la respuesta es que deje de estar llamando que estoy saturando la línea y te cuelgan así sin más de verdad que es alucinante la falta de respeto y de atención, cuando tengo a mi hija con un dolor horrible sin poder salir de casa.
    2 people found this review helpful 👍

  • 1/5 Gillian Castello V. 3 months ago on Google • 36 reviews New
    Terrible...you make an appointment for a certain situation and nothing, they give it to you when they understand, then you get there and there are several appointments and they are chatting...telling each other the details of the weekend...embarrassing...your doctor It is never available, whatever the case may be.

  • 1/5 L F. 4 months ago on Google • 11 reviews
    Shame on the health center, it's a shame, I never put negative reviews but this deserves it. They never pick up the phone, and then when you go there to make an appointment because there is no other option, everyone is in a bad mood. Deplorable patient care service at the health center!!!!
    1 person found this review helpful 👍

  • 1/5 Lardys Stefania García M. 5 months ago on Google • 6 reviews
    How disgusting the laboratory workers are, they are super bitter and act as if you owe them money. I don't know if the state doesn't pay them their salary or what, but they can't serve the public, much less patients with medical conditions or pregnant women, which is my case.
    1 person found this review helpful 👍

  • 1/5 Aitor P. 2 years ago on Google
    Indignante que no se dignen a coger el teléfonos despues de 60 llamadas. Normal que la gente les tenga tanto asco. Esta gente deberá de cobrar por cada llamada que cogieran, porque por otra cosa enseguida te dicen que vengas otro dia... Con suerte, que quiten ese centro de salud llena de gente inepta, salvo los médicos que trabajan alli.
    1 person found this review helpful 👍

  • 1/5 Maria C. 2 years ago on Google
    (Translated by Google) They never answer the phone. You can call whole days and there is no way to communicate. In the end you always have to go. It is assumed that in this time of pandemics, unnecessary assistance to hospitals and health centers should be avoided. But it is impossible that they tend to you by phone. (Original) Nunca contestan el teléfono. Puedes llamar días enteros y no hay manera de comunicarse. Al final siempre tienes que ir. Se supone que en este tiempo de pandemias se debería evitar la asistencia innecesaria a hospitales y centros de salud. Pero es imposible que te tienden telefónicamente.
    1 person found this review helpful 👍

  • 1/5 RuuCe28 3 years ago on Google
    (Translated by Google) To get your phone picked up you have to be calling all morning and if you're lucky they pick it up. EVEN BEFORE COVID (Original) Para que te cojan el telefono tienes que estar toda la mañana llamando y si tienes suerte te lo cogen. INCLUSO ANTES DEL COVID
    1 person found this review helpful 👍

  • 1/5 Avelino P. 2 years ago on Google
    (Translated by Google) The service is pitiful, no one picks up the phone. They gave me a prior appointment within 15 days, upon arrival, without arriving, they called us by phone from the consultation, we requested a medication that had been prescribed and as of today they have not yet been scheduled; Today after trying to locate the doctor in order to try to correct her error, they give us an appointment on January 19. It is unfortunate. (Original) El servicio es lamentable, nadie coge el teléfono. Me dieron cita previa a 15 días vista, al llegar , sin llegar a pasar, nos llamaron por teléfono desde la consulta, solicitamos una medicación que nos habían prescrito y a fecha de hoy todavía no se lo han pautado; a día de hoy tras intentar localizar a la médico con el fin de tratar de subsanar su error, nos dan cita el 19 de enero. Es lamentable.
    1 person found this review helpful 👍

  • 1/5 Samuel S. 1 year ago on Google
    (Translated by Google) I go with the baby at 10:25 and after more than 20 minutes of waiting, I go to the counter and surprise!! Your pediatrician is not coming today, we have assigned you pediatrician S.... You come to consultation again and surprise!!! I'll see you at 11:40, haven't they called you on the phone? Well no. Of course he does not attend us at that time and it is almost at 12. Thanks to those responsible for calling appointments, they are all professionals. Terrible organization!!! (Original) Acudo con el bebé a las 10:25 y tras más de 20 minutos de espera, me acerco al mostrador y sorpresa!! Su pediatra no viene hoy, le hemos asignado la pediatra S.... Llegas a consulta otra vez y sorpresa!!! Lo atenderé a las 11:40, ¿No le han llamado por teléfono? Pues no. Por supuesto no nos atiende a esa hora y es casi a las 12. Gracias a los responsables de llamar a las citas, son todos unos profesionales. Organización nefasta!!!
    1 person found this review helpful 👍

  • 1/5 Manuel M. 3 years ago on Google
    (Translated by Google) Will you please pick up the phone? What a roll they have with the happy COVID, they don't even answer the phone (Original) ¿Queréis hacer el favor de coger el teléfono? Menudo rollo tienen con el COVID dichoso, ya ni atienden el teléfono
    1 person found this review helpful 👍

  • 5/5 RAQUEL COLUBI L. 1 year ago on Google
    A mi hijo de 4 años le han dado hoy un golpe en el cole y llevaba la boca sangrando y los labios hinchados, he ido a este ambulatorio porque es el más cercano, y ha sido increíble el trato, en nada tenía a una pediatra y tres sanitarias más atendiendo al nene y tranquilizando me a mí. El chico del mostrador también de 10, no ha dudado en dejar su puesto para buscar rápidamente una pediatra libre. Os felicito por el equipo que formáis. Nada que ver con Just Ramírez, que llevé al nene con 3 añitos con saturación de oxígeno bajísima y broncoespasmos( entonces yo no sabía lo que era) y después de hacer la cola estando el nene sin poder respirar, se negaron a atenderme por no ser ese mi centro de salud, vergonzoso, para que veáis la diferencia.
    1 person found this review helpful 👍

  • 1/5 MANUEL Z. 3 years ago on Google
    (Translated by Google) There is no way they will answer you by phone, shameful (Original) No hay forma de que te atiendan telefonicamente, vergonzoso
    1 person found this review helpful 👍

  • 1/5 Oddie Morant S. 3 years ago on Google
    (Translated by Google) Is there no one in the entire building who can pick up a phone? I've been calling for two days morning and afternoon and no one answers me (Original) ¿No hay nadie en todo el edificio que sepa coger un teléfono? Llevo llamando dos días mañana y tarde y no me atiende nadie
    1 person found this review helpful 👍

  • 2/5 Maria M. 2 years ago on Google
    Atención telefónica fatal. Servicio a domicilio para curas, ni se presentan.
    1 person found this review helpful 👍

  • 1/5 Francisco Calderón F. 3 years ago on Google
    (Translated by Google) The phone is figurative, like any GVA phone. Don't even bother calling. (Original) El teléfono es figurativo, como cualquier teléfono de la GVA. Ni os molestéis en llamar.
    1 person found this review helpful 👍

  • 1/5 Manuel Sampedro P. 3 years ago on Google
    (Translated by Google) Impossible to answer the phone. (Original) Imposible que atiendan al teléfono.
    1 person found this review helpful 👍

  • 1/5 Anna H. 3 years ago on Google
    (Translated by Google) Terrible service at the counter, they never answer the phone and if you go desperately they will scold you for coming. (Original) Un servicio pésimo en el mostrador, nunca contestan al teléfono y si acudes desesperadamente te riñen por venir.
    1 person found this review helpful 👍

  • 1/5 Nii I. 3 years ago on Google
    (Translated by Google) A shame about this ambulatory. My partner has had more follow-up being negative in another center, than I being positive in Covid. After the calls to cancel and renew this ... nothing! Neither list of people close to me, nor do I need any kind of medication .. Since yesterday waiting for the call for the second PCR and nothing! Nor that the first one had been paid by them !! That I had to do it in private because no one took my phone. Now I call and either you get the answering machine or they pick it up and hang up on you !!!! Gentlemen, I have been locked up between 4 walls for a week and a half, complying with the isolation protocols. If they do not give me an appointment for tomorrow we will plant another week more closed ... After the covid will come the attacks of madness ... you will see !! (Original) Una vergüenza lo de este ambulatorio. Ha tenido más seguimiento mi pareja siendo negativo en otro centro, que yo siendo positivo en Covid. Después de las llamadas para cursar baja y renovación de esta...nada!! Ni lista de personas cercanas a mi, ni necesita algún tipo de medicación.. Desde ayer esperando la llamada para la segunda PCR y nada!! Ni que la primera me la hubieran pagado ellos!! Que tuve que hacermela en el privado porque nadie me cogia el tlf. Ahora llamo y o bien te sale el contestador o bien te lo cogen y te cuelgan!!!! Señores llevo semana y media encerrada entre 4 paredes, cumpliendo con los protocolos de aislamiento. Si no me dan cita para mañana nos plantamos en otra semana más encerrada...Después del covid vendrán los ataques de locura...ustedes verán!!
    1 person found this review helpful 👍

  • 1/5 Christian S. 10 months ago on Google
    Malos del primero al último... Que barbaridad que haya sanitarios que parecen que son ellos los que pagan las pruebas que te hacen falta... Al final el seguro privado te sale barato ante tantos incompetentes...

  • 1/5 Mabel Albiñana C. 1 year ago on Google
    (Translated by Google) One star because if not, I can't put the review 177 calls since this morning and no flowers, all the operators are busy and if you are there they are touching each other because there is no one and if you say you want the doctor to see you they tell you that there are many people and you go upstairs and there is no one, literal And if they don't tell you to go to the emergency room, faith and the poor are eating everything and on top of that we complain when they are things that our doctors could solve and that's how the emergency room is loaded As an outpatient a real disaster (Original) Una estrella por que si no, no puedo poner la reseña 177 llamadas desde esta mañana y ni flores, todos los operadores están ocupados y si estas allí se están tocando los papos porque no hay nadie y si dices que quieres que te vea el médico te dicen que tiene mucha gente y subes y no hay nadie, literal Y si no te dicen q te vallas a urgencias la fe y los pobres se están comiendo todo y encima nos quejamos cuando son cosas que nuestros médicos lo podrían solucionar y así se cargan las urgencias Como ambulatorio un verdadero desastre

  • 5/5 Sandra G. 1 year ago on Google
    (Translated by Google) I have to say that the telephone service today 10/19/22 from Dr. Laura Aran Parra has been fast and very satisfactory, people who do their job well. Very grateful even if it is not face-to-face. Perfect deal, thank you very much. (Original) He de decir que la atención telefónica de hoy 19/10/22 de la Dra. Laura Aran Parra ha sido rápida y muy satisfactoria, personas que hacen bien su trabajo. Muy agradecida aunque no sea presencial. Trato perfecto, mil gracias.

  • 1/5 Cristina R. 1 year ago on Google
    (Translated by Google) From 1:50 p.m. waiting to be served at the counter. At 2:00 p.m. I get him to touch me at the counter and he tells me that my doctor cannot see me and that I have to wait until 3:00 p.m. for the doctor who attends emergencies to arrive. At 3:45 p.m. I go down to the counter to complain because they still haven't served me. He tells me that only that doctor is the one who attends to emergencies. Lamentable treatment by the counter team. (Original) Desde las 13.50 esperando que me atiendan en el mostrador. A las 14 h consigo que me toque en el mostrador y me dice que mi médico no me puede atender y que tengo que esperar hasta las 15h que llegue el médico que atiende las urgencias. A las 15.45 bajo al mostrador para quejarme porque todavía no me han atendido. Me dice que sólo ese médico es el que atiende a las urgencias. Trato lamentable por parte del equipo del mostrador.

  • 1/5 Fabricio M. 9 months ago on Google
    No se los médicos porque no me llegue ni a atender pero la atencion del personal del mostrador es salvo alguna excepción es lamentable.. muy poca predisposición y no atienden el teléfono ni aunque no haya nadie Son vagos por naturaleza

  • 5/5 Rose R. 3 years ago on Google
    (Translated by Google) Even in times of Covid, if you don't call at rush hour, they pick up the phone or you go in the afternoon and they treat you kindly. I speak from experience: my son tests covid, medical discharge and discharge, calling me every day and an exceptional humane treatment. I have gone to the ER and the same. Cheer up!!! (Original) Aún en tiempos de Covid si no llamas a hora punta, te cogen el teléfono o vas por la tarde y te atienden amablemente. Hablo desde la experiencia: mi hijo prueba covid, baja y alta médica , llamandome todos los días y un trato humano excepcional. Yo he ido de urgencias y lo mismo. Animo!!!

  • 1/5 Paski B. 10 months ago on Google
    Ese ambulatorio no te coge el teléfono por más que llamas no te hacen y después en el mostrador te hablan faltando al respeto y sin educación encima te hablan gritando te qué poca vergüenza que tienen este centro de salud

  • 1/5 Cristina P. 3 years ago on Google
    (Translated by Google) lousy service, you'll be lucky if they pick up the phone (Original) servicio pésimo, tendrás suerte si te cogen el teléfono

  • 1/5 Sol H. 5 months ago on Google
    Los médicos y enfermería muy bien. Pero el mostrador fatal. No hay manera de que te cojan el teléfono. Una vergüenza

  • 4/5 Joan R. 3 years ago on Google
    (Translated by Google) Personal attention (Original) Atención personal

  • 5/5 M T. 3 years ago on Google
    (Translated by Google) Good attention (Original) Buena atención

  • 3/5 Paz sanchis s. 3 years ago on Google
    (Translated by Google) I have been trying for two days to cancel an appointment for the next June 29 in the calle alboraya specialties center Since they don't pick up the phone, I can't cancel it so that they can give it to another patient I am also calling my Miguel Servet health center in case they can cancel it for me and the same thing happens to me they don't take it Therefore I cannot cancel it JUNE 25, 2020 Paz Sanchis (Original) Estoy intentando desde hace dos días anular una cita para el próximo día 29 de junio en centro especialidades calle alboraya Como no cogen el teléfono no la puedo anular para que esa hora se la puedan dar a otro paciente También estoy llamando a mi centro de salud Miguel Servet por si me la pueden anular ellos y me ocurre lo mismo no lo cogen Por lo tanto no la puedo anular 25 DE JUNIO DE 2020 Paz Sanchis

  • 1/5 Lorena M. 3 years ago on Google
    (Translated by Google) Those in charge of answering the phone or making an appointment are inept, they do not know how to do anything, if you go urgently now they leave you half an hour on the street and without a doctor attending you because that is how they work now, they do not care how you are. Llamas answer and hang up the phone. And those people have a salary when there are people out of work who are more valuable to work than all those lazy people. (Original) Las encargadas de atender el teléfono o dar cita previa son unas ineptas, no saben hacer nada, si vas de urgencia ahora te dejan media hora en la calle y sin que te atienda un médico porque así funcionan ahora, les da igual como te encuentres. Llamas atienden y cuelgan el teléfono. Y esas personas tienen un sueldo cuando hay gente sin trabajo que son más validas para trabajar que todas esas vagas.DNI

  • 1/5 Begoña O. 3 years ago on Google
    (Translated by Google) I try to cancel an appointment and do not take the phone, the day will come and I will not go and then they will call me, I am sorry for another patient who could give you my appointment. (Original) Intento anular una cita y no cojen el tf, llegará el día y no iré y entonces me llamarán ellos, lo siento por otro paciente que le pudieran dar mi cita.

  • 5/5 Raquel C. 3 years ago on Google
    (Translated by Google) Today 8-26-2020 I have come to have a cytology at this center. The midwife who treated me this morning (I have not fallen for the name, sorry) has been an excellent professional. He has been very delicate and has explained to me at all times what he was going to do. Thank you very much for your treatment and I hope you get this thank you A greeting. (Original) Hoy 26-8-2020 he acudido a hacerme una citología en este centro. La matrona que que me ha atendido esta mañana (no he caído en coger el nombre., lo siento) ha sido una excelente profesional. Ha tenido gran delicadeza y me ha explicado en cada momento lo que iba a hacer. Mil gracias por tu trato y espero te llegue este agradecimiento Un saludo.

  • 1/5 Jorge javier T. 3 years ago on Google
    (Translated by Google) Those of the administration are useless (Original) Las de la administración son inútiles

  • 1/5 Elena Verdú S. 3 years ago on Google
    (Translated by Google) It's impossible for them to pick up your phone. (Original) És impossible que t'agafen el telefon.

  • 4/5 Trinidad Delgado R. 3 years ago on Google
    (Translated by Google) My thanks to the staff who were outside the Health Center in the morning on July 13 and 20. They were friendly and decisive at all times. (Original) Mi agradecimiento al personal que estaba fuera del Centro de Salud por la mañana los días 13 y 20 de Julio. Fueron en todo momento amables y resolutivos.

  • 5/5 Fco. Julian O. 3 years ago on Google
    (Translated by Google) They are generally quick, patient care is very good and attentive. You can tell they care about your needs. (Original) Por lo general suelen ser rápidos,la atención al paciente es muy buena y atenta. Se nota que se preocupan por tus necesidades.

  • 1/5 Mark R. 2 years ago on Google
    (Translated by Google) The administration is more than disastrous, the concept of answering the phone is not very clear to them, and if it occurs to you to go there instead of calling, prepare to catch the Covid since there are crowds (Original) La administración es más que nefasta, el concepto de contestar al teléfono no lo tienen muy claro, y si se te ocurre ir allí en vez de llamar prepárate para pillar el Covid ya que se producen aglomeraciones

  • 1/5 Pablo Lizandra B. 2 years ago on Google
    (Translated by Google) Bad telephone attention, the counter with queues of more than 50 people and only one person at the counter and the others having lunch or walking around the center, a shame that people who cannot stand have to wait more than 1 hour simply to give it. Appointment 1 month later Verguenza of health and lack of professional ethics. (Original) Mala atención telefónica, el mostrador con colas de más de 50 personas y solo una persona en el mostrador y los demás almorzando o dando vueltas por el centro, una vergüenza que gente que no puede mantenerse en pie tenga q esperar más de 1h simplemente para darle cita 1 mes después.Verguenza de sanidad y falta de ética profesional.

  • 3/5 Victor y Yoli -. 3 years ago on Google
    (Translated by Google) It is quite far from my house and they have denied me the transfer to which I have 1 minute, it takes a long time to pick up the phone but the doctors I have are worth it. The worst the phone issue. (Original) Está bastante lejos de mi casa y me han denegado el traslado al que tengo a 1 minuto.Tardan mucho en coger teléfono pero los médicos que tengo merecen la pena. Lo peor el tema del teléfono.

  • 1/5 Marissa G. 2 years ago on Google
    (Translated by Google) I have a test at 8 o'clock and it's 8:02 and they haven't even bothered to open the front door, so they can hardly be drawing my blood at 8 o'clock. This is embarrassing nooooo, next thing. They believe that the rest of us don't have to go to work, although they work less and less ... 8:05 hours and unopened !!! SHAMEFUL!!! (Original) Tengo una analítica a las 8 horas y son las 8:02 y ni siquiera se han molestado en abrir la puerta de la calle, así que difícilmente me podrán estar extrayendo sangre a las 8 horas. Esto es vergonzoso nooooo, lo siguiente. Se creen que los demás no tenemos que ir a trabajar, aunque estos cada vez trabajan menos ... 8:05 horas y sin abrir!!! VERGONZOSO!!!

  • 1/5 Luis B. 2 years ago on Google
    (Translated by Google) A shame that with two years of pandemic this health center continues the same or worse. It is chaos in every way, they do not know protocols. They give you a phone appointment and tell you that the doctor will call you when she can. With a telephone appointment there is also an office hours, disastrous professionalism from the same caretaker as always. (Original) Una vergüenza que con dos años de pandemia este centro de salud siga igual o peor. Es un caos en todos los sentidos,desconocen protocolos. te dan cita telefónica y te dice que la doctora te llamará cuando pueda. Con cita telefónica también hay un horario de atención ,profesionalidad nefasta de la misma celadora de siempre.

  • 5/5 Jenni 2 years ago on Google
    (Translated by Google) I want to name Dr. Marín Rueda as one of the most attentive and dedicated physicians in her profession. Without devaluing any colleague, thank you that in public service we are fortunate to have such professionalism, as is your case. Thank you Mrs. Nuria. (Original) Yo quiero nombrar a la Dra. Marín Rueda como una de los médicos más atentos y entregados con su profesión. Sin desvalorar a ningún compañero de profesión, agradecer que en el servicio público tengamos la suerte de tener tanta profesionalidad, como es su caso. Gracias Doña Nuria.

  • 1/5 roberto m. 3 years ago on Google
    (Translated by Google) They are lazy and useless, they do not pick up the phone and they treat you with very bad manners, they do not consider the elderly and have them waiting in the street with their feet in the sun ... they draw blood and leave you with an ematoma that lasts one week... (Original) son unos vagos y unos inutiles, no cogen el telefono y te atienden con muy mala educacion, no consideran a las personas mayores y las tienen esperando en la calle de pies al sol...te sacan sangre y te dejan un ematoma que te dura una semana...

  • 1/5 Vicky 3 years ago on Google
    (Translated by Google) At an unfortunate organizational level, the point why there is a good quality doctor, but the organization is terrible. (Original) A nivel organizativo lamentable, el punto porqué si hay algun buen médico de calidad, pero la organización pésima.

  • 1/5 charo g. 6 months ago on Google • 2 reviews
    A shame, I went to the emergency room on Tuesday, September 19 at 2:20 p.m. with my daughter, and the doctor with the initials CGA did not want to treat her, she told the receptionist that if there was no other emergency doctor and the receptionist told her He insisted that my daughter was his patient, and that he told me to make an appointment by phone. It's really a shame, it was 2:25 p.m. after the call to the doctor and she told me that? On top of that they close at 3pm? But let's see, what do I bring to my daughter because she is sick, especially with her throat and other symptoms, and you tell me to make an appointment by phone? How are you going to look at my daughter's throat? My daughter just turned 15 and it was a new doctor for her as she is now an adult. Nothing to do with her pediatrician Montse, a true professional in the 15 years that she has been taking her.
    2 people found this review helpful 👍


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