5* star service. I recently bought estarli 28.8 pro from Horizon eBikes. Though I live in London, I went to Reading to buy my bike because one of my colleague recommended me Horizon eBikes and I wasn't disappointed, Matt is a such nice and helpful person. I was confused with accessories to buy along with the bike and he provided me a detailed list. The bike was ready, fully charged when I got there and I left there riding it. Reading is a such a beautiful place. Definitely recommend.

Simply amazing! I applied to buy a bike through the Green Community initiative and was surprised how easy it was with horizon! I got my bike within a week. Matt was particularly very helpful and I ended up buying more stuff such as an air pump on the day of the delivery. Highly recommend

Great product, communication and service, thank you would certainly purchase from you guys again when needed.

Received a fantastic service from Matt, he answered all the queries before the purchase and helped with a query once the scooter was delivered! I highly recommend Horizon e-bikes and I wouldn’t look elsewhere in the future when I come to upgrade my mountain bike

Really great buying experience. The bike was sent off for delivery the same day I confirmed my order, email correspondence was very fast (thanks Matt!), and they partially assembled the bike for me. Would definitely recommend, especially for anyone looking to buy a Tenways bike living in London.

I recently contacted Horizon eBikes when I saw they had the Honbike U4 in stock and were offering test rides. I spoke with Matt and he was very helpful and knowledgeable. I decided to purchase the bike and the whole experience was fantastic. He even picked me up from the station when it was ready to pick up!! Thank you very much Matt … I am enjoying my new eBike 😀 I would thoroughly recommend Horizon eBikes … great customer service and they know their eBikes 😀😀

Fantastic bike and a fantastic service. Only bought this as a previous purchase fell through- turns out that was a blessing in disguise as I’m really pleased now.

Horizon eBikes are top quality! Matthew was very helpful, friendly and the service was very quick and efficient! I commend and recommend them! 5 Stars!