No Jaquzi for over a year now which is just ridiculous but still being charged full membership even though can't use all the facilities. All the equipment is worn and very old and badly needs upgrading. Some equipment takes nearly a month to get fixed after breaking. Gym ceiling is so low I can only stretch in certain places as I'm over 6ft. Too many cardio machines and machines are kept that no one uses, could make more space for extra equipment people use regularly. Only decent thing about the gym is the staff are nice and friendly. Definitely not worth not the 80 pounds plus membership fee

I was expecting more from it after the refurbishment. The facilities are really nice and modern, and the staff friendly, but the gym is very small and not very well equipped. Even the most basic equipment is missing, and the stretching area is shared with the classes, so not always available. In comparison to other VA centres where I have been, this one is very poor. I guess it's good if you prefer fitness and swimming classes, but definitely not for gym rats. The spa is also very small and there is no relaxation area, only THREE sunbeds right next to the pool. All in all, not worth the money, in my opinion. It looks nice, but doesn't really meet my expectations.

EDIT** apparently i cannot cancel my membership for A YEAR! So I'm removing another star. Absolute con artists, considering how bad this gym is vs what was promoted. So additional information and detail to my previous review: Overhead height in the main gym is low, so no overheads exercises allowed. Stretching area is in a class room, so say goodbye to an area for stretching if its pre and post work hours. Showers often missing soap on a busy day. Original Review: Where to begin with this. Lets be very clear, this isn't a "Gym" its a mini leisure center (if that) As expected the weights area is subpar, you have a free weights rack, a few cable machines, and a fairly decent sized cardio area. Spinners, treads and so on, Free weights will go up to 50kg, no enough for any serious rats but enough. i'm not a fan of rotating handles on dumbells, but thats a small ick. An utterly bizarre use of gym space, god forbid this gym area gets marginally busy as you will be waiting for some time to get on a machine. No plate racks anywhere, lack of machines for shoulders, chest. legs. Silver lining is bar area is extensive if you want to train legs, chest. Swimming area is nice, nothing crazy. all in all, its obviously not worth the £115+ a month price tag but you are paying for a gym in Wimbledon with a pool. i've seen similar setups in new build property gyms and private health clubs where the main demo is 50+ years of age. Quite embarrassing. Avoid if you want something serious and well stocked with decent equipment i will be cancelling after my month subscription ends.

I've been after the refurbishment and while it looks cosmetically nice, there appears to be no stretching area, no TRX, no HIIT class which was popular and no sled anymore. Gym floor also feels a bit crowded. A bit disappointing. Staff still friendly and helpful.

This gym is pretty poor. I go first thing in the morning and the changing rooms smell, there's hair on the floor, it's unclean, so they clearly don't clean the place after closing the night before. I was stretching by the treadmills and glanced and saw under one of the machines- my goodness, the mountain of dust that was under it, it was disgusting. There are often cleaners walking around and I've seen people hoovering but this place needs a DEEP CLEAN. The machines are all ancient and the air con is so weak it does nothing. For the price of the membership I think these things could be fixed. Better air con is the top of my list though.

For the money, the gym is incredibly small and not worth the money. The third space opening down the road is similarly priced but triple the sized. Also the pool seems to have lessons devoted to 2 out of the 4 lanes but it’s not listed as that anywhere.

Disappointed with the selection of equipment after refurbishment. Missing basic, fundamental equipment such as plyometric boxes, steps, a stretching area, gym balls and no longer has a sled track. Gym was much better equipped before refurbishment and price of membership has gone up with less equipment to offer on the gym floor. Looks nice but not well equipped!

Small facility and rather tired looking. All the other gyms have a better setup than Wimbledon. Wandsworth and Clapham are much nicer yet in the same class. It’s a shame really. The one positive is, the staff are super friendly and welcoming.

Just joined this gym and already a bad experience. I booked a reformer class for which I was waitlisted till the morning of the class and then booked in. Unfortunately I was 2 mins late due to trying to find parking - note there is NO parking (not even subsidised parking)for this gym that charges £115 a month for membership. They shut the doors for the reformer class for which I arrived 2 mins late. At 11:17 am, I started to knock on the door (for the 11:15 am class), the teacher decided to ignore me. She finally opened the door when another lady arrived but decided she could do the class because she had only gone away to get grip socks. Whereas I had my grip socks and I was ready but apparently lost my spot in the 2 minutes that I was late. The reception staff “kindly” decided to drop my “punishment strike” even though I was actually there for the class. Thanks so much guys, would be great if you paid me back for my wasted parking fees too.

Why so many virgin gyms look amazing yet this one no matter how hard the staff work cleaning it will always be dirty. From the minute you walk into the changing rooms you don’t want to be there, clearly needs a full refit so when is this likely to take place? I see va only reply to good comments this gym is way below what others offer

The jacuzzi has been out of order for a year, yet they rise the prices regularly. Showers and changing rooms are often dirty, shampoo dispensers empty. It has very low ceilings in the gym floor so tall people have to be careful when lifting high. One or two good yoga sessions a week. I’m just going there because it’s near and out of habit. Other branches are much bigger and better equipped and serviced. It’s sad they closed/sold off their bigger clubs in my neighbourhood we used to go to. There’s no car parking either.

I have been a member of this gym for over three years and went through the refurbishment process. It wasn't the most modern facility prior with a lot of changing room lockers, spin bikes and equipments broken BUT what kept the club going was the community feel, the classes, the friendly reception and the airy space. It did make a difference. Once it was under a new management, this club has gone a steep downhill, with a lot of instructors leaving/ falling long term sick apparently and classes not being covered or replaced by a new instructor. Apparently they were hiring. After the refurbishments and reopening in November, the very popular Zumba class has been removed and replaced with multiple forms of pilates classes - it's almost like they are pushing this class onto your face (take it or leave it attitude) with no respect to long standing members. On multiple occasions; even before the closure I have requested for more spin classes, which has systematically been scaled down despite its popularity and I have constantly been promised that they are "hiring new spin instructors" to bring the frequency back to previous levels. This gym used to have five evening spin classes a week on top of the morning and mid-day classes that was convenient to attend for people working 9-5s. Despite multiple requests and promises, no changes have been made and we are now left with two classes for those on standard working hours; one on Wednesday evenings and Saturday mornings. It's shocking for the price I paid before and the price I pay now. What's the purpose of a "luxury" gym when they can't even accommodate to everyone? I don't need GHD straighteners or Molton Brown (filled with toxic Sodium Laureth Sulfate) shower gels! TRX and Hiit have also been removed. Old members should have been made aware of this in advance so they had an option to cancel prior to the closure for refurbs but instead they were keep collecting freeze fees and reduced membership costs during the refurbishments promising us everything will get better. Once they reopened, they said they are "still hiring" new instructors and those classes will come. Wonder how the Zumba class is going to come back when the floor space is now blocked with permanent pilates equipment? Hiring of spin instructors is happening for over a year now, why have you not managed to hire them prior to reopening at the very latest? This business is unethical and lies / makes false promises to keep its members and should be legally sued by old members. Nice team but I feel so disgusted by this club that I don't even want to greet them. The gym floor is also very small and reminds me of a £25/ month gym - everything cramped into one space, very sterile and cheap layout. A lot of equipment is gone. It used to be an airy and spacious floor with a lot of daylight coming in. Nice changing rooms if this adds value to anyone, pool, jacuzzi's pump is also not as strong as it was prior to the refurbs and water is cold. I have now cancelled my membership but they had the audacity to tell me that I signed up for a 12 month contract hence can only be released in Jan.

Stopped lunchtime classes no body pump or hit just rows and rows of pilates classes very odd timtable I'm off .I suppose the classes are not that bad you can have a sound bath and have a kip for 2 hours or so a week but wait I would rather got to bed for free see ya

Nice gym with friendly staff and fresh towels. Good range of facilities, pool and selection of classes. However, they lose a star as more popular classes are being booked well in advance, only for many people with a place to not show up. Also, sometimes instructors don't show up for early morning classes, which is rather frustrating when you've specifically dragged yourself out of bed!

Rubbish service after refurb. No soap in showers and cleaner throws a bucket of dirty water in my shower while I am having my shower. With no soap to clean up aftee the incident, I am disgusted. We waited 6 months for the refurb and this is what they have to show for it. Damaged goods

I wish i could give 0 stars, a ridiculous price for a tiny gym. some staff are friendly but they talk badly behind your back. One member of staff called sonia got my membership terminated by making up lies that i was harassing and stalking her. Really what happened was she that she was in love with me and i stopped talking to her. This broke her heart so she could not stand seeing me work my absolute socks off in the gym. She told the general manager i was stalking her and played victim and the general manager kicked me off even after having meetings with him. he was completely unfair and unprofessional. i would never recommend this to anyone as it is a waste of money and you may lose your membership if any member of staff dislikes you. if the staff were good people i would give it a higher rating but i just cannot after my horrible and unfair experience.

Worst gym experience ever. The staff were rude and disrespectful, especially the curly blonde haired lifeguard called sonia. She should get the sack. She lied to the general manger and got my membership terminated saying i was stalking her when in reality it was because we fell out as friends and she could not stand seeing me working as hard as i was. I originally liked the gym but the way the GM handled this situation was so unprofessional. I would avoid at all costs.

Amazing place. Such a shame the ceilings are so low and doesnt allow kids. Amazing staff and pool.

Impressive gym with good facilities, and doesn’t tend to get too busy which is great. Staff are super friendly and always make an effort to greet you/say goodbye. For the price of the membership, I expected better shower facilities. The shampoo/conditioner just isn’t worth using at all and a couple of shower buttons were broken. Apart from that I’m generally pleased with Virgin Active.

Equipment a bit dated. Pool is a decent size and clean. Staff are friendly.

The Wimbledon virgin active has a large pool and a good amount of available machines. They also have a sled available as a good burnout exercise on a leg day. When I last trained here, there were several available squat racks and benches and was pretty good for a leg day. The saunas also got up to a good temperature which at other VA locations can be inconsistent. The staff were also helpful as I went there on a day pass. Would likely go again.

Looks like the reopening date for the Wimbledon club has now been pushed back to October according to the Virgin Active website. The membership section of the website also suggests that the club is being upgraded in terms of multi access so only VA members whose home club is Aldersgate, Bank, Cannon St/Walbrook, Canary Riverside, Chiswick Riverside, Kensington or Mayfair will now have reciprocal access. Look forward to seeing the improvements - once we have an opening date.

Beautiful new club! Wonderful yoga classes and swimming classes for children. We are really enjoying coming here😊

Downhill since latest refurbishments. The roof is too low that one can’t do a pull up exercise. Bench racks are cheap and unstable with barbell falling occasionally. Emailed the gym on multiple occasions with no response or written feedback. The stretching area is now much smaller. No medicine or Swiss balls. Priority in the gym is generally given to classes. Feels like weightlifters would benefit in joining another gym. However, if you only are looking for classes, then perhaps can consider this branch.

Been a member here for years, came back recently..pretty good gym, nice staff, decent kit

This gym works for me ,I love it.Got all I need to keep me fit and also a place to relax.Yes,some adapting needed with low ceilings,and judging by reviews it’s not for everyone,but I put a friendly welcome by staff I know,great location and never ridiculously busy above having every silly gimmick known.It’s got weights,treadmills,steam room,it’s clean,I’m in.Thank you

I can’t believe Virgin are putting their name to this gym (Wimbledon branch). The staff are lovely but it is in desperate need of renovation. It was clearly last restored in the 80s. Please virgin do something

I loooooove this place! The staff are a delight, the members are top banana and the classes are a real giggle! Whenever i go there, I come out feeling a million bucks! These guys really do know how to take care of their mate Dickie! lots of love guys xxx

I have never liked going to the gym until I joined here. I signed up to have Personal coaching with Rachel who has managed to make me enjoy exercise- something I never thought possible! But even as just a gym it's a good size and always very clean. It has a pool which love and their staff are brilliant.

Nice and kind staff in the gym

Gyms needs a bit of TLC. Some machines not working well and smells of stale sweat in the gym floor which is off putting. The staff however are friendly and make you feel welcome.

Great value for money. Best in the area too. Delighted to be back in the club now covid allows it!!

Great people. Brilliant Atmosphere. Never enjoyed going to the gym so much!