1/5 Alicja G. 6 months ago on Google
Very
disappointed.
Rang
ahead
to
check
if
we
were
able
to
come
along
with
a
small
dog.
The
staff
member
said
of
course
over
the
phone.
We
came
in,
sat
down,
the
waitress
brought
over
menus
and
even
a
bowl
of
water
for
the
dog.
2
mins
later
the
manager
came
over
to
say
no
dogs
allowed.
I
explained
that
I
rang
ahead
and
was
told
yes
over
the
phone.
The
manager
went
to
check
with
the
2
waitresses,
both
denied
all
knowledge.
The
manager
came
back
and
said
no
one
took
the
call
(basically
accusing
me
of
lying?)
Said
we
could
have
a
table
outside,
but
then
we
couldn't
as
they
couldn't
find
keys
to
unlock
the
furniture.
My
2
children
started
crying
that
they
didn't
want
to
go
anywhere
else.
I
asked
for
takeaway
instead.
Very
appaled
with
the
service
to
be
honest.
Considering
that
it
was
a
staff
member
who
gave
incorrect
information
they
could
have
made
an
allowance
(guide
dogs
are
allowed
so
not
like
no
dogs
are
allowed
on
the
premises).
Instead,
the
manager
wouldn't
even
let
the
dog
come
in
for
me
to
pay
for
takeaway,
making
my
youg
child
stand
outside
with
the
dog
alone
while
I
paid.