I spent 4 months on orchard ward and can thoroughly say that It has made me 10 times worse. Despite being traumatised in holds and having clothes ripped off to go in a safety suit the staff were constantly rude unsupportive and didn't do there job in keeping me safe. During my stay I was put on a 1-1 and managed to still have serious incidents as the staff would just sit there and watch. Overall I think people should avoid going to this hospital and seek help elsewhere as it is a traumatic place that makes people worse

I was in this hospital for 8 months my experience was very mixed.. some staff was horrible and didn’t give a care in the world a lot seemed to be there for the money. I was treat horribly at times and then sometimes amazing a lot off staff would try to help and support you when having a hard time and have a laugh with you however other staff just left and judged you. I think a lot of staff are not educated on mental illnesses like they should be so then they just say ‘it’s your age’ or ‘you’re pathetic’ instead off thinking it’s not their fault they’re going through something, this is to do with their disorder.. i do understand some things are not right what you do but I think they need to have more empathy. I saw many staff members giving patients dirty looks and hearing them mutter under their breath something mean about a patient.. I was called many names during hard times, and also handled aggressively. When bringing up stuff staff had said and done it was just ignored and put a side however when something is brought up about a patient it’s a serious matter and dealt with straight away. I really disliked my stay at Cheadle I definitely wouldn’t recommend, however their is such lovely staff in there and you meet some great people.

Daughter in..safeguarding issue a while ago..staff didn't know who were patients, who were staff. Threatened to throw my daughter out because we complained. Daughter now sectioned 1 to 1 support she called me last night struggling ..staff ASLEEP AND SNORING in her room, we have video, complained, throwing her out again for daring to mention it. Safeguarding is a big issue and then blame patients when you dare to complain. Feel so sorry for the good staff..

I was on woodlands ward for 19 months. The way staff handled incidents of self harm, was extremely undignified. Unhygienic ward, they never washed the safe suits and one time I was restrained into a safe suit that had period blood in the shorts. Staff very very clearly displayed favouritism towards certain patients. Breached and invaded our privacy as the staff did spot checks on our phones, they particularly singled me out for no reason as they always checked my phone. They would check our camera roll which is completely invasive, read our diaries without our consent too. Misuse and overuse of IM injections when it was not needed and could be handled with verbal de-escalation. When staff would wake us up in the morning, it was so scary and triggering to us all who suffered with trauma/loud noises. As they shouted at the top of their lungs and banged on our doors SO loud. I could go on for days about how disgusting and vile this company. EDIT. Sometimes I really struggle to let go and move past my experience at the Priory. I can’t fathom how truly atrocious it was. We weren’t allowed unhealthy snacks when a particular staff was working there. She would go in the kitchen and literally bin EVERYTHING. Our parents spent money on those things. We had nothing else to look forward to, and she threw it all in the bin. That staff would also whack up the air conditioning to full blast, to make sure we didn’t sleep on the corridor (our rooms were locked 8.30am - 22.30). We were literally ice blocks, all lay on the corridor. Bodies everywhere on the hard dirty floor. If we dared bring a blanket or teddy out on the corridor, they would wait until you go to the toilet and take it and lock it in your room. I felt like I had no rights as a human. The Priory put so much emphasis on controlling our freedom to “keep us safe” and “encourage a healthy routine”. But this company can’t even keep people alive! Maybe start off by not falling asleep on 1:1? To further reiterate my point about our lack of freedom and being controlled, we were allowed a maximum of 7 outfits in our rooms. But we had to work to earn that, we started off with 1 outfit and worked our way up to earn our clothes. I could go on for days about how torturous and damaging these wards were to my mental health. How could you call this care?

One of the worst places I have ever worked at. They can't even keep a hospital director for more than half a year with them leaving. 90% of the HCA,s don't have a clue what they are doing. They don't clean up Bodily fluids, just leave it there. They don't give a dam about the patients at all. I have heard they swear at them a lot. If you are thinking about working here I'd suggest working for a better company that actually cares about the patients and there staff. Just seen you have been fine 140k for a death. While I was working there 6 deaths happened. Cheadle royal should be closed down not fine 40k only. Bet it stung with the fine as all this place is about is money money money money money. Never send a loved one to get help here or work there. Nasty place with no care what so ever.

The worse place I've been, it made me worse, the staff didn't care or even bother with you, just left in your room all day looking at 4 walls, was more like a prison. When you wanted someone to speak they wouldn't, they ignored everyone and stayed in the office all day. Please don't send your loves ones here. They have lots of blood on my there hands.

awful place. staff tormented my child. they locked her out of her bedroom even though she was autistic and needed a quiet space. left her crying for hours and even though we travelled for hours to see her they were reluctant to let her have visitors. let her starve because she can't tolerate certain textures in her food . DO NOT LET YOUR CHILD GO IN HERE. YOU ARE GOING BACK TO THE 18TH CENTURY WITH EVIL PEOPLE WHO ARE JUST DRAWING A WAGE AND CARE NOTHING FOR YOUR CHILD. the only respite my child had here was the kindness of the night shift. THIS PLACE NEEDS CLOSING DOWN AND THEY NEED TO EMPLOY PEOPLE WHO HAVE COMPASSION RATHER THAN MONEY HUNGRY PEOPLE WHO ARE SOULESS . I HAVE NEVER BEEN TO A PLACE THAT IS SO NASTY AND ISOLATED FROM LIFE.

You have blood on your hands that you can never wash off. Rest in eternal peace Beth and all the others who’s lives were needlessly snuffed out in a place where they were supposed to be safe and receiving care.

Cheadle Royal Hospital is the pit if hell. I was sectioned there in 2020. The weekends are the worse as they're understaffed. They bring bank nurses in. This is when I was assaulted by a male nurse and colleagues.I was induce into a psychosis by about 6 nurses just standing outside my room. The fear of what was about to happen flipped ne into a psychotic episode. Hard to complain because I was in there because i was ill so no one believes you. I know there are many male nurses in the hospital but the ringleaders first name starts with G. He is a cruel person who likes to torment the mentally ill.

So i bought my son J0hn Jezuz here and he has escaped numerous times. I found him halfway up a tree eating a squirrel. DISGRACEFUL

The Priory should be ashamed of this place, and take full responsibility! How dare they get away not looking after people to a high standard! What if someone of your family was here???? You wouldn’t take it! So act upon total failure!

Avoid this place at all cost. The majority of the staff doesn't care about the condition of their patients. My brother got worse after he left this place, they give more than the required medicine amount. The heat is kept high all the time, there's no open window in my brother room, it felt like a prison. If you care about your relatives please do not send them here.

CHEADLE ROYAL HOSPITAL My Sister in law went with her husband who has 2 dependent children is at this hospital initially Only went for consultation Pathetic Hospital./ immediately sectioned and won't discharge her been there 10 weeks Now. Have tried all channels. Can anybody help to discharge her .Bmi at 14.4 currently Don't care about the well being of a patient or person. STAY AWAY. Only 💰 ££ Hungary. VERY HIGH PROFITABLE BUSINESS..

Unprofessional from the start. I went for an interview and was told I would be informed either way on the day or by next week. Nothing from them at all. I was the most well dressed of interviewers and my interviews are always succesfull. The lady interviewing me must have felt I was too good for the role as she was eyeing my designer handbag and my attire. Well I wouldn't take a job here after the unprofessional behaviours. The place doesn't have good reviews anyway.

My experience in one of the specific psychiatric units was shocking. No one seemed to know what they were doing, total lack of communication and complete shambles. I could have brought anything harmful in with me but no one checked!? Massive safeguarding issues. Edit..this 'copy and paste' response to negative patient experiences shows lack of anything personal. I complained through the correct channels but had no one from the Hospital speak to me nor did I have trust that anything would change. The investigation process was lazy and clinical and didn't reflect most of what I mentioned. The director sent me an email 'signed' by him yet I can't get past his pa despite being 'offered a chance to discuss. I keep chasing up my complaint to gave someone speak to me yet no one cares enough...so what do you suggest?

Despite good reviews, I experienced so many problems. Staff mistaking me for a fellow members of staff (asking if I was on first response!), forgetting to weigh me, forgetting to give me evening snack until 11:30 when I was asleep in bed, no encouragements at the table so people were able to just sit refusing and then leave without any support, staff not bothering even attending the dining room after openly stating they ‘don’t want to be in the dining room because the don’t like eating in there.’ On my first day I was left on a table alone with no patients or staff members, put in a room with no pillows and had a bathroom smelling of sewers so bad that I had to get moved to another bedroom 3 days later. Patients end up staying for longer than necessary due to the ease of none compliance and lack of support.

Abandoned Lunatic Asylum - Fenced off but not hard to access. Just a shell off the hospital there’s nothing inside other than rooms and walls. Basement is flooded so inaccessible. A dangerous building as a lot of the rooms have weak or missing floors and windows. There’s holes everywhere and It is pitch black at night. Very interesting place 👍🏻

Fern Ward- As having someone here that i know i can honestly say my review is mixed, the day staff are absolutely fantastic, whenever i have concerns about the patient they put my mind at ease, the facility is a really nice place and cant fault the day staff, although it has to be said that the night staff are soo rude, any enquiry i have i always get told to call in the morning, they never seem to want to help, the way they speak to me is unacceptable, especially on one occasion i had a staff member shout at me for no reason at all, apart from that during the day the place is fantastic, if this place had better night staff the place would be absolutely great. There are 1 or 2 more negatives but overall its ok

Although this was a place i was required to be in at a very low point ,I found the care and intentions of the staff on featherstone ward to be uniquely positive in the context. It is a very difficult job to deal with people with severe difficulties but as far as was possible in an enclosed and unfortunately difficult part of the building a basement . they made the attempt to engage positively on most occasions. They were less restrictive in their practice than some less severe settings and despite the difficulties encountered i am glad to have known them even in those circumstances . keep it up

Some staff are very caring but a lot of them act like they don’t want to be there. Was there for two months and it made me entirely worse. Another patient has given me permission to speak about his experience of when they left him with a ligature on for 35 minutes. Some staff do not know what is appropriate to say to young people when an incident is occurring such as ‘Thsoe two have been IM’D youre next’ ‘you’re trapped’ ‘This is stupid’ ‘Take some responsibility’ ‘I’m getting calls from downstairs you need to stop’ not taking into account that somebody is hurting and needs support but making it about other young people therefore making the situation worse. Some of the worst care I have seen. Do not recommend if you want to get better

I didn’t spend very long in this hospital before being transferred to a hospital closer to home😌The staff at this hospital were amazing (well most)! My mum found this hospital really helpful they always kept her updated on how I was getting on. Even though I was only there for about 2-3 weeks I got on with the staff really well, some more then others like Becky (white chocolate fingers) patience- “gingers need love to”) Jess (bank) Ali (nurse) and Kelly (nurse). From the moment I got there they put me on a list to move to a hospital which was closer to home and it didn’t take long for them to find me a hospital! I was so happy with the way I was treated here. Always playing my reggae music too😂also a big thank you to the occupational therapists (think that’s what they were called)😌thank you to everyone. I was on ward orchard🖤

Thank god I never got accepted to fern ward I spoke to the ward manager over teams and I never got accepted. Absolute shambles of a hospital 😠 Updated on 8th October 23 another death on the female ward on the 15th September this place needs closing for a patient to hang herself just shows they can’t even safe guard and make sure there’s no ligature points I’m disgusted this young girl has been failed your words of we offer our deepest sympathy just adds insult to injury 😡 rip Lauren Beth Desiree and Amina

Tracey took time out of her day on a friday afternoon to go with me on my access to a nearby shopping centre. I hadn’t been out for ages and the trip there and walking round there made me feel like I was on drugs ( in a good way). I tried some headphones, looked at the tvs and also some art and also the lights and lamps and the clothes. We were there for a long time and it was good to get out. Also- something else separately I have meant to follow up on, I sent an email about this on 15th May, I transferred the hospital £40 for cash while I was there and didn’t end up collecting it before I left. Can I get that back? Perhaps I can collect in person ?

They wouldn’t take me on due to me having an unknown diabetic type and was needing emergency psychiatric help as I hadn’t slept in a week, I’ve now gone 2 years without sleep and am dying from neurodegeneration. Going here could have saved my life and stopped this from happening but they refused to see me due to my diabetes which isn’t my fault I wasn’t sure what the type is.

My daughter walked in with two pairs of vans at one point she had no shoes to wear at all. I have to ring up about the issue with little resolution! As they treat my daughter like she's mental mean you've got no shoes to wear something's going wrong. I've read reviews about invasively checking phones etc. How about taking theft more seriously and trying to actually find the missing item! Can't be bothered! The only positive is my daughter has maintained good health there. Sad that something quite easily solved or at least investigated properly has made it a somewhat negative experience.

Absolute jokers..90% of Staff are useless.. No communication at all with after care..failed to send prescription with GP.. Left feeling more ill and fed up before I went in there. Place wants shutting down or a full audit doing on them

This place is so awful I’ve heard many stories of patients who have passed away here. Including lauren 💜 this could of been prevented if they actually cared about the safety & well being of the patients in their care.

I was referred by the NHS to a different location of this chain, for ADHD diagnosis and treatment. I was seen by Dr. Gupta, who was... okay. Until he became very hard to contact, and then just impossible. I was told that he worked mostly at this clinic, and today I was told that he's worked here for years, and not the other clinic. I have been trying to contact him for 8 MONTHS, for changes to my medication, and one time for an emergency, where the manufacturers had a shortage and I was recommended to take something else temporarily. Only psychiatrists can manage ADHD medication, so I only had him. Even his secretary can't contact him, apparently. This is appalling, the medication impacts my life, and I can't change it without psychiatrist guidance. Am I supposed to just be on these forever, when they're not working as intended? The following isn't my experience, but news articles about this place, and reviews from former staff and patients, truly horrify me. I so badly hope that something is done about this priory, to drastically improve it and the behaviour of the staff.

Was admitted to the Aspen Ward in Russel House (Eating disorders) where I stayed for 4.5 months, and honestly, it not only saved, but changed my life. I will say things aren't perfect and that did frustrate me however, given how much it's done for me, I can't not give this place a wonderful review. By nature, people who are suffering the illness will struggle, particularly when they're first admitted, hence other bad reviews (I know I would have done the same early on into my admission) but the staff and patients became like a family to me, I made friends for life; of which I now I have.

I was admitted to Alder Ward in April 2017. I was 2.5hrs away from home and very anxious. The staff went out their way to help me settle in and reasure me. I was treated with respect and dignity the whole time I was there. Can't thank the staff on Alder enough. On being discharged Steph H one of the staff accompanied me on the journey home as I didn't feel comfortable with a male volunteer driver on my own. The staff often went out their way to make sure u were safe/comfortable etc. Thank you once again Alder x

don’t send your child her. please i’m begging you. they will allow them to end their life with no support

Was admitted to meadows ward and spent a month and three days there, the staff were very kind, caring and considerate and tried every possible way they could to help you and speak to you if you were feeling down or upset and they’d try their hardest to make you feel happier and better about yourself. I was very happy with the way I was treated by the staff and a couple of patients and I’d deffinately say meadows was probably the best ward I’ve been two as I’ve been treated fairly and helped massively!💓

I was sectioned here for 11 months, easily the worst time of my life. Staff do not care about anything, half of them don’t even seem to understand they are caring for ill people. I was threatened with IMs and restrains while in a crisis. They would humiliate, belittle and shout at you instead of trying to deescalate the situation. Once I was told i was “being silly” and that I was “behaving like a toddler”. I managed to escape 4 times in the space of a month because of broken doors/windows which were never replaced. When I was on 3:1 two of the three staff fell asleep while the other was playing games on her phone. Another time I was on 1:1 and he just left me unattended which resulted in an attempt. I was asked multiple times by staff if I was on shift because they didn’t even know who was a patient and who wasn’t. The nurses mixed up and missed medications, there was no therapy available at all. It was literally a holding pen for animals. Hell I wouldn’t even send an animal here. The wards are old buildings, unhygienic, cold because the heating is never on, dark and horrible place to be. Staff take no interest in patients, they left us to trigger each other and would watch and laugh if people started arguing or fighting. They don’t even wash the safety suits, mine had sweat stains and stank of urine. Just inhumane. If you care about your loved ones don’t send them here.

not the worst hospital i've been to but most definitely not the best. good staff most of the time, but the wards are old, dirty, small, claustrophobic, dark, and there are far too many of them. the grounds are lovely and the care wasn't the worst but it could have also been a lot better. looking back now i believe lots could have been changed to ensure i was safe aswell as other patients. lots of downfalls that need addressing.