Bydlíme v Modřanech teprve krátce a jediné, co nám mělo přijít do schránky byl rodný list syna. Po porodu jsem byla samozřejmě doma, nejen že nikdo nezvonil, neměli jsme ve schránce ani výzvu k vyzvednutí. Po měsíci jsem se dozvěděla, že už je rodný list dávno vrácený na matrice, který přítel vyzvedl. Všechno jsem vyřizovala s měsíčním zpožděním po narození syna… Kvůli paní pošťačce Iloně Mlčochové dodnes nemám rodičovský příspěvek, a kdybych byla na dítě sama, chcípli jsme někde pod mostem. Nepřekvapilo mě, že to Česká pošta opět nedokázala… Spíš mě to dost naštvalo, protože nedoručit obálku s pruhem, která je doporučená do vlastních rukou, to už je vrchol imbecility.

(Translated by Google) Once upon a time, and even more recently, it was a punishment and a complete disaster, but the assessment for the last year is the opposite. This post office has the disadvantage that it takes up an insane amount of space for the number of inhabitants, and the councilors and the management of ČP have not been able to build a second branch in Prague 12 for x years. Despite this, I positively evaluate the service, the improvement of the check-in time, the nice young girls at the branches who are always waiting and also the opening times until 7 p.m. and on Saturdays. What I would complain about is the occasional laxity during the onslaught of people when opening the next counter and the unfair summoning system, when the individual rows are ordered rather strangely and so it happens that you wait 10 minutes, but those who have just arrived are checked in immediately. Bálikovna ideal fast service for me. (Original) Kdysi a ještě nedávno to tu bylo za trest a naprostá katastrofa, hodnocení za poslední rok je ale opačné. Tato pošta má tu nevýhodu, že obstarává šílenou plochu na počet obyvatel a radní s vedením ČP nejsou schopni již x let vybudovat druhou pobočku na Praze 12. I přes to hodnotím kladně servis, zlepšení doby odbavení, milé mladé holky na pobočkách co poraděj a i otevírací dobu do 19h a v sobotu. Co bych vytknul je občas laxnost při náporu lidí při otevření další přepážky a nespravedlivý vyvolávací systém, kdy jsou jednotlivé řady dost divně řazeny a tak se stává, že čekáte 10 min, ale ty co zrovna přisli, tak jsou odbaveni hned. Balíkovna za mě ideální rychlá služba.

Parádní zkušenost s poštou. V dopoledních hodinách luduprázdno a paní na přepážce milá, usměvavá a hlavně rychlá a šikovná. Takže po delší době příjemná zkušenost s Českou poštou.

Ok

Who thought it was a good idea to cancel the surrounding branches and also cancel half the windows at this branch? The fact that in 2023, as a business owner, I have to go to a checkpoint where I have to wait 2 hours for a verified extract from the public register to rewrite the car is another great thing. I love the Czech Republic, I love digitization. Country for the young.

Today at 10:35 I was at counter number 7. I was served by a very nice gentleman. I was completely pleased that today there are still decent and kind people who brighten the day. Keep people like that. Everything can always be done with a friendly face. Otherwise, the waiting time in the consultation room was about 5 minutes.

If it would be possible to give zero stars I will do. For 3 days they kept lying to me that on that day my parcel will be delivered. After one week of traveling every day to the post office they just told me they lost two of my packages.

.......................................................................................................idk............................................................................................................

(Translated by Google) The postman doesn't even know the street, so he puts letters in our mailbox that belong completely differently. If I want to complain about it by phone, I will find out that the line is charged. Great, I'll throw it in the trash. Poor people. After 30 years since the revolution, amazing progress at this state-owned company. Today we were at home, no one rang and there was a ticket in the mailbox for receiving the shipment at the post office. An employee of this company has more than a director. Even an ordinary postman does what he wants. (Original) Pošťák ani nezná ulice a tak nám dává do schránky dopisy které patří úplně jinam. Když to chci telefonicky reklamovat tak se dozvím že linka je zpoplatněna. Super, budu to házet do popelnice. Chudáci lidé. Po 30letech od revoluce úžasný pokrok u této státní firmy. Dnes jsme byli doma, nikdo nezvonil a ve schránce lístek pro převzetí zásilky na poště. U téhle firmy je zaměstnanec více než ředitel. I obyčejný pošťák si dělá co se mu zachce.

(Translated by Google) Unfortunately, I did not have a chance to influence which company the package from Germany will be sent to me. The first experience with this branch ended with a package returned to the sender. No one rang (I've been home all day), no phone or text message, no inbox notification. Thanks for keeping the standard as a company… still bad. (Original) Bohužel jsem neměl šanci ovlivnit jakou firmou mi bude poslán balík z Německa. První zkušenost s touto pobočkou skončila balíkem vráceným odesílateli. Nikdo nezvonil (celé dny jsem doma), žádný telefon nebo SMS, žádné upozornění ve schránce. Díky, že držíte jako firma standard…stále špatný.

Klasický systém doručování zásilek - doma jsme vás nezastihli, přijďte si balík vyzvednout. Přitom zvonek nezvoní a tel.číslo píše člověk asi jen aby vyplnil prázdné kolonky. V odpoledních hodinách je to pak na poště zážitek. Z 9ti přepážek otevřené 4 a k vyzvednutí balíku si doporučuji vzít knihu.. ❌

Pavel speaks very good English and was super helpful and delicate with my special parcel. Big thanks to him !

There were long queues every time I came here to pick up a consignment. The interface of the machine giving out tickets for the queue confuses more than it helps. The order in which the clients are served is completely incomprehensible.

Waiting time 1h and more. If there is a queue, just don't stay. Today I took a waiting number at 9:47 and I was accepted at 10:29. Meanwhile waiting I managed to go to Pepco, pharmacy, paper shop and I walked my dog too.

I hereby ask the management of the local post office to finally do something for their employees and buy them an automatic door closer, or Brano, for their doors, it closes by itself :-):-):-) It is not only indecent of a post office worker to yell at every visitor behind the window, to close. Not to mention how undignified it is for us customers, who after all support ČP and with our money, this branch could certainly buy more than one of these closing systems :-):-):-) Otherwise, the service is quite fine, I handled it , what I wanted and there were no queues, the calling system works. As it happens, I went to the window of the lady who was yelling at me to close it, so I was very happy that I obeyed her without bullshit :-):-):-) Howgh!

(Translated by Google) I don't like going to the post office, but this time it was relatively empty, so I didn't have to wait long (Original) Nerada chodim na poštu, tentokrát však bylo relativně prázdno,tak jsem nemusela dlouho čekat

(Translated by Google) Fast sending and receiving of letters, parcels... possibility to pay by card. (Original) Rýchle odoslanie a prijatie listov , balíkov...... možnosť platiť kartou.

Service was not found. What’s wrong with them?… are they not getting paid? Horrible

Nejhorší chování na poště co jsem kdy zažila! Čekací doba 1 h a 20 min, pracuje 1 přepážka a paní si uzavřela přepážku a ještě po otevření byla nepříjemná

I really don't know why I have to pay this institution with my taxes. I will come to the post office on Monday at 2 p.m. 3 counters are open. The second part of the post office with additional counters closed at a time when there are twice as many people at the post office than at any other time. People turned and walked away, saying that they really wouldn't wait here for 2 hours. This country is really Kocourkov.