3/5 Alice N. 7 months ago on Google
Mildly
disappointed
in
several
ways,
especially
considering
the
cost
spent
here.
First
off,we
bought
tickets
online,
but
when
we
arrived
there
was
no
explanation
on
what
to
do.
The
ticket
kiosk
is
a
self-standing
station
with
no
humans
around,
and
no
explanation
of
what
to
do
if
you
have
already
purchased
your
tickets,
just
a
prompt
to
buy
tickets.
We
stood
pressing
buttons,
confused
and
searching
for
a
long
time,
as
did
the
family
of
5
next
to
us
in
the
same
situation.
The
ticket
takers
are
20
feet
away
at
least,
at
the
back
of
the
area,
just
standing
and
talking
to
each
other,
not
offering
any
assistance
when
all
the
people
entering
are
CLEARLY
unsure
of
what
to
do.
There
should
definitely
be
someone
up
by
the
kiosk,
instead
of
multiple
people
standing
together
at
the
ticket
taking
station,
doing
zero
besides
waiting
for
people
to
figure
out
the
process
so
they
can
scan
your
tickets.
My
other
issue
was
the
$10
tub
of
popcorn
which
went
to
waste
because
it
was
teetering
on
stale.
Normally
the
popcorn
is
our
favorite
part
of
the
experience.
This
time
I
will
say
the
best
part
of
the
experience
is
the
reclining
chairs,
they
were
very
comfortable,
and
being
able
to
reserve
seats
ahead
of
time
is
a
nice
touch.
Had
we
not
been
20
minutes
late
getting
into
our
seats
because
of
the
kiosk
fiasco
it
would
have
been
a
much
nicer
time,
so
my
advice
to
newcomers
is
definitely
come
early
so
you
can
figure
it
all
out,
because
there
is
not
much
human
help.