Featured Reviews


Frequently mentioned in reviews: Luigi (28) Naples (16) Napoli (12) room (10) stay (10) Margherita (10) tutto (8) rooms (7) location (7) ogni (7)
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  • 5/5 Anthony A. 1 year ago on Google • 43 reviews
    The rooms are beautiful, Luigi recently renovated the floor. We were met at the airport by Enesto, and by Palita are the building. Breakfast was fresh and delicious and Luigi brought warn Sfogliatella (!) on our last morning. And it’s in the middle of the action, it’s a perfect location from which to explore. Our host Luigi defines what the term ‘hospitality’ means in the truest sense. We were new to his city and Luigi made us feel immediately comfortable with his quick communication, expert advice on where to visit, see, eat, etc. And his warmth and concern AND effort that everything was perfect for us. And Luigi was especially helpful arranging a few business appointments for me. But it was upon meeting Luigi that it all came together; he’s a wonderful human being. When we got jammed-up with a serious transportation issue, Luigi went ‘above and beyond’ in solving our crisis BEYOND anything I’ve ever experienced. I hope that Luigi and his family visit us in Boston some day so we can attempt to return his hospitality, in kind. Many, many thanks to you Luigi, I feel like I’ve made a friend in Napoli, one whom I see again.
    1 person found this review helpful 👍

  • 1/5 Flo L. 8 months ago on Google • 42 reviews
    We booked this place for 1 night with Expedia and requested one double bed and one single bed. At check in they asked for an extra 15€ even though we paid for 1 double and 1 single bed. We didn't agree and they said we need to contact Expedia ourselves. Clearly our confirmation showed we paid for a triple bed and we showed them the confirmation from Expedia but because they don't understand ENGLISH, they insist we didn't paid for the triple bed! It's quite tiring, I would never book with a smaller boutique hotel again! If you travel to Naples go with the bigger hotels! Do not book with small B&B or boutique hotels!!! And this hotel is super unsafe...the balcony is broken and yet they still allow the door to the balcony to be opened! Upon check out, we asked if we can keep our luggages with them for 3hrs and they refused to help us because I gave them a bad review. I was being honest with our experience and these people took it personally! They told us if we delete the review they will let us store our luggages! I said NO thanks, and found a luggage storage place name Patricia! I met so many nice Italians in Naples but these people are NOT nice to deal with! I do not recommend this place at all - it's cheap but so is the beds and rooms and the service!!! My friend wrote an honest review and they replied back so nastily and told us not to travel. Please read their reply and decide if you want to deal with this kind of manager!? What kind of business owner response like this to a customer!?
    1 person found this review helpful 👍

  • 1/5 Cindy C. 9 months ago on Google • 6 reviews
    We booked this place for 1 night with Expedia and requested one double bed and one single bed. We paid for a triple deluxe room. At check in they asked for an extra 15€ even though we paid for 1 double and 1 single bed. We didn't agree and they said we need to contact Expedia ourselves. We already stayed at another place in Naples and it was fantastic but this was our worse experience in Naples. Expedia wasn't helpful and this placed basically demanded extra money. This hotel is located at a not so good area and there's renovations happening and it's not easy to find! The balcony is broken and it's super noisy in the morning when the kitchen door opens and closes! Upon check out, we asked if we can keep our luggages with them for 3hrs and they refused to help us because my friend was honest and gave them a one star. She was being honest with our experience and these people took it personally! They told us if we need their help why did we write a bad review!?? Storing luggage is a basic service but this place will put you luggages in the toilette anyway. There is no place to store luggages! They told us to delete the review they will let us store our luggages! We said NO and found a luggage storage place name Patrizia! We met so many nice Italians in Naples but these people are NOT nice to deal with! I do not recommend this place at all - it's cheap but the mattresses are not good quality and towels are also bad quality, the rooms are decent and clean but the area is the worse and now we can say their customer service is also bad. Together with Expedia's lack of accountability and this horrible customer service, thank god we only stay one night!!!
    1 person found this review helpful 👍

  • 5/5 Paola T. 1 year ago on Google
    Tutto perfetto: la posizione vicina al centro storico ed alla stazione centrale, camera confortevole e pulitissima, colazione con prodotti freschi, macedonia, brioche diverse e piacevole assaggio delle famose sfogliatelle napoletane … ma un grazie speciale va a Luigi, premuroso, attento ad ogni particolare, un grande aiuto soprattutto sui posti da visitare!!! Torneremo a Napoli, perché ne vale la pena e non mancheremo di soggiornare di nuovo in questo b&b. Un grazie anche al collaboratore!!!
    1 person found this review helpful 👍

  • 5/5 Marcel S. 1 year ago on Google • 11 reviews
    We had a wonderful stay at this B+B. The room/apartment is super nice and very centrally located. The breakfast was delicious and made with fresh products. They serve a very good Neapolitan coffee but be careful: don't drink too many as it is very strong (no matter how many you think you can drink! 😁) Most of all I need to thank the host Luigi. He was what you would call a perfect host. Super friendly, very cordial and also a perfect city guide. The all-round carefree package. If I ever come back to Naples it will be with Luigi for sure!! Ti auguro tutto il meglio e spero che ci rivedremo Greetings Marcel

  • 5/5 Lode V. 3 years ago on Google
    Great location to visit Napoli. Luigi is a top host. Very helpful and full of good advice on what to visit and where to eat. We had a great stay!

  • 5/5 Paolo G. 1 year ago on Google
    Struttura situata in zona strategica per girare comodamente a piedi nei luoghi più significativi. Luigi, il proprietario è una persona eccezionale. Ci ha accolto calorosamente e si è reso subito disponibile dandoci dei consigli su cosa visitare e dove mangiare. La stanza è pulitissima, con tutto il necessario e silenziosissima. Sicuramente sarà il mio punto di riferimento per futuri soggiorni a Napoli. Grazie ancora per l'ospitalità e complimenti per la struttura. Vorrei ringraziare anche il ragazzo ( non ricordo il nome)che si occupa delle pulizie e della colazione.

  • 5/5 Federica de s. 1 year ago on Google
    (Translated by Google) Palazzo Bevilacqua was truly a revelation. Central location, room complete with every comfort, Luigi and Margherita were delightful. Regarding breakfast, I want to say a few words. They didn't give us the usual ticket to go to the bar for a simple coffee and croissant. Breakfast is served every day in the structure, We have chosen how to personalize it and, honestly, I would not trade with anyone. Guys we will see you again soon !!! 10 +++ (Original) Palazzo Bevilacqua é stata davvero una rivelazione. Posizione centrale, camera completa di ogni comfort, Luigi e Margherita sono stati deliziosi. Riguardo alla colazione voglio spendere due parole. Non ci hanno dato il solito ticket per andare al bar per un semplice caffè e cornetto. La colazione viene servita ogni giorno in struttura, Abbiamo scelto come personalizzarla ed, onestamente, non farei a cambio con nessuno. Ragazzi ci rivedremo presto!!! 10+++

  • 5/5 ΣΤΑΥΡΟΥΛΑ �. 1 year ago on Google
    Great location, very comfortable room, Luigi very helpful from the first moment we arrived in Napoli to the end.Very good communication with him with ideas where to eat ,where to go, how to go, about everything!! Thank you Luigi!!

  • 1/5 Vincent V. 1 year ago on Google
    (Translated by Google) I booked 1 room in this establishment the day before arriving the owner tells me that he no longer has the room I had and directs me to 1 mediocre establishment Avoid this establishment go your way!!! (Original) J ai reserve 1 chambre dans cet etablissement la veille d arriver le proprietaire m indique qu il n a plus la chambre que j avais et me dirige vers 1 etablissement mediocre Evitez cet etablissement passez votre chemin!!!

  • 5/5 Mara S. 1 year ago on Google
    (Translated by Google) Personally we did not have the pleasure of staying in the structure due to a mix-up. We wanted to emphasize Luigi's extraordinary kindness and availability in assisting us in all respects in our every need by helping us on site even with the purchase of various tickets in advance of the expense. An infinite thank you for your help and patience. An availability rarely found and very precious. Something that is priceless. (Original) Personalmente non abbiamo avuto il piacere di soggiornare nella struttura a causa di un disguido. Ci tenevamo a sottolineare la straordinaria gentilezza e disponibilità di Luigi nell’assisterci in tutto e per tutto in ogni nostra necessità aiutandoci in loco anche con l’acquisto di biglietti vari anticipando la spesa. Un grazie infinito per l’aiuto e la pazienza. Una disponibilità poche volte riscontrata e molto preziosa. Una cosa che non ha prezzo.

  • 5/5 Massimo M. 5 years ago on Google
    (Translated by Google) Brand new and tastefully furnished structure. We found ourselves very well and that's why, with real pleasure, we decided to write this comment. The rooms are remade every day, the beds are very comfortable and all the staff pampered and assisted us in this wonderful holiday. Naples is a wonderful city. W Naples and W the Neapolitans. P.s. Just below Palazzo Bevilacqua there is the famous pizzeria da Michele and the location of the structure helps a lot to get around all the places of major interest. (Original) Struttura nuovissima ed arredata con gusto. Ci siamo trovati decisamente bene ed ecco perché, con vero piacere, abbiamo deciso di scrivere questo commento. Le camere vengono rifatte ogni giorno, i letti sono molto comodi e tutto lo staff ci ha coccolato ed assistito in questa splendida vacanza. Napoli è una città meravigliosa. W Napoli e W i Napoletani. P.s. Proprio sotto Palazzo Bevilacqua c'è la famosa pizzeria da Michele e la posizione della struttura aiuta tantissimo a girare tutti i luoghi di maggiore interesse.

  • 5/5 Simone P. 5 years ago on Google
    (Translated by Google) The welcome and the "warmth" of Naples, not only because I was a guest in the first week of August ... If you travel by train the location is great, just a few hundred meters to walk and you are "home". Margherita and Luigi are excellent hosts and know how to welcome, never lacking sweets and fresh water in the common area, breakfast is chosen every morning with fresh Neapolitan pastry products. The room is spacious, the bathroom with shower is of adequate size. The air conditioning is very quiet, and helps you sleep even in the scorching heat of these days. If I return to Naples this B&B will be the first option, always if there is room. Thanks for the hospitality (Original) L'accoglienza ed il "calore" di Napoli, non solo perchè sono stato ospite nella prima settimana di Agosto... Se viaggiate in treno la posizione è ottima, solo qualche centinaio di metri da fare a piedi e siete arrivati a "casa". Margherita e Luigi sono ottimi ospiti e sanno come accogliere, non mancano mai le caramelle e acqua fresca nella zona comune, la colazione è scelta ogni mattina con prodotti di pasticceria napoletana fresca. La camera è spaziosa, il bagno con doccia è di dimensioni adeguate. L'aria condizionata è silenziosissima, ed aiuta a dormire anche con il caldo torrido di questi giorni. Se tornerò a Napoli questo B&B sarà la prima opzione, sempre se ci sarà posto. Grazie per l'ospitalità

  • 5/5 Carlo D. 4 years ago on Google
    (Translated by Google) The stay was perfect. The structure is delightful, right in the center of the town, furnished with great taste by the owners who will help you in every way so that you can get to know Naples as only a locals can do. Excellent breakfast, plentiful, bathrooms and spotless rooms. Thanks Luigi and Margherita, we will meet again soon (Original) Il soggiorno é stato perfetto. La struttura é deliziosa, in pieno centro atorico arredata con grande gusto dai proprietari che vi aiuteranno in tutto e per tutto in modo da farvi conoscere Napoli come solo un locals può fare. Colazione ottima, abbondante, bagni e camere pulitissime. Grazie luigi e Margherita, ci rivedremo sicuramente presto

  • 5/5 Marco M. 5 years ago on Google
    (Translated by Google) My partner and I stayed for one night at this property. What to say? The experience was extremely positive, from every possible point of view. The B&B is extremely well looked after and the attention that the owners have turned to the restoration of the building is striking, without however distorting its historical charm. The room we stayed in was beautiful, clean and quiet, as well as spacious. It boasts an enviable position in the historical center of Naples, a stone's throw from practically all the main attractions of the city and 50 meters from the pizzeria "da Michele". What, however, contributes to making the experience "special" is the attention, kindness and helpfulness of the property's owners, Luigi and Margherita. During our short stay they gave us very useful advice and made our stay much more pleasant. (Original) Io e la mia partner abbiamo soggiornato per una notte in questa struttura. Cosa dire? L'esperienza è stata estremamente positiva, sotto ogni possibile punto di vista. Il B&B è estremamente curato ed è lampante l'attenzione che i proprietari hanno rivolto alla restaurazione dell'immobile, senza tuttavia snaturarne il fascino storico. La camera in cui abbiamo soggiornato era splendida, pulita e silenziosa, oltre che spaziosa. Vanta di una posizione invidiabile nel centro storico di Napoli, a due passi da praticamente tutte le principali attrazioni della città e a 50mt dalla pizzeria "da Michele". Ciò che, tuttavia, contribuisce a rendere "speciale" l'esperienza è l'attenzione, la gentilezza e la disponibilità dei proprietari della struttura, Luigi e Margherita. Durante il nostro breve soggiorno ci hanno dato utilissimi consigli e hanno reso la nostra permanenza molto più piacevole.

  • 5/5 Valter Z. 3 years ago on Google
    (Translated by Google) B & b run with enthusiasm and passion by a couple of young Neapolitans. Luigi has filled us with attention throughout our stay. Spacious and tastefully decorated room. Excellent location for visits to the center of Naples, all places of interest are easily reachable with a walk. We'll be back ... (Original) B&b gestito con entusiasmo e passione da una coppia di giovani napoletani. Luigi ci ha riempito di attenzioni durante tutto il soggiorno. Camera spaziosa e arredata con gusto. Ottima posizione per le visite al centro di Napoli, tutti i luoghi di interesse sono comodamente raggiungibili con una passeggiata. Torneremo ...

  • 5/5 Eva Illesne B. 4 years ago on Google
    Attentive, kind hostes. Cleanliness, fine italian breakfast.

  • 5/5 Mitchell D. 4 years ago on Google
    Not your typical b&b! The decor of the whole apartment is very unique & modern. The shared living space & rooms are very homely & clean, with a fridge in the kitchen area that is stocked up with various drinks that are available to purchase (Which we found very convenient). Margherita & Luigi were wonderful hosts, very welcoming, attentive & kind. Communication with them can be done over WhatsApp which is something I've never come across before, but was very useful, nonetheless. Overall we really enjoyed our stay at Palazzo Bevilacqua and would definitely come back if we came to Naples again!

  • 5/5 Margaret 6 months ago on Google • 1 review
    This is a great place to stay in Naples. The rooms are modern and very comfortable and the position in the Centro gives easy access to all of Naples’ attractions, either by walking or by using public transport. On top of this, the very friendly and helpful owners, Luigi and Margherita, and their great staff provide the service at the highest level. We have to say this was what made our 7 night stay so fantastic , and we have found none better in all our travels. From offering advice on where to go and eat to treating us like friends - so very good. The continental breakfast was also terrific. Very highly recommended


Call +39 081 015 2412 Open on Google Maps

Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Free breakfast
    • ✓ Paid parking
    • ✓ Air-conditioned
    • ✓ Laundry service
    • ✓ Room service
    • ✓ Kid-friendly
    • ✓ All-inclusive available
    • ✓ Airport shuttle
    • ✓ Bar
    • ✓ Smoke-free
    • ✗ Accessible
    • ✗ Pool
    • ✗ Business center
    • ✗ Restaurant
    • ✗ Fitness center

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