Terrible, there is no telephone number, what was the last year outside the entrance is perpetually busy or free but they don't answer. An elderly person who cannot walk or alone has to send or pay someone to queue just to have a contact number and the number is deactivated, impossible to read. No transparency, otherwise everything is normal, we are in Naples...underdeveloped, in the NORTH they answer toll-free numbers, maybe it's because here they want to work, jump on me

Highly unfriendly and rude staff. I called the call center with a problem and, in addition to waiting for 38 minutes to be transferred to an operator, the latter responded rudely and without even helping me resolve the issue. Registering on the site is quite complicated (a specific server is required), which is not at all intuitive. If we could change managers, I would do it immediately. Terrible service, lazy employees (it seems like they are doing you a favor, not that they are working), terrible site.

Municipality of the Municipality of Naples for the management of the integrated water service.

Very large office with well organized waiting and security room, shame that it is only open in the afternoon on Tuesdays.

I requested the water connection via PEC on Monday but have not received a response yet. The location in via Ventaglieri is only open on Wednesdays and Fridays but you must book from a toll-free number, only from a landline (which I don't have). To go to the main office I have to take a day off and it's difficult. Complicated situation.

I signed a new contract with delegation. In the total sum to be paid (around €70), even for a small arrears, there were also around €5 for the contract printouts! Contract printed on plain paper, no parchment! They don't have a email, but only the certified e-mail.

Friendly and helpful staff. The only flaw is seeing the crowd of users waiting outside for their turn to enter.

Excellent workers in this ABC office available, polite and kind

The wait is a little heavy, even if in truth the operation we carried out was short, while the operator was a very clever young man, very helpful, he even gave us a photocopy of all the questions we asked without having asked Nothing. However, the reservation puts the entire context of the ABC into question a little because the preparation times were very long and therefore we had to wait three months to make a simple change of heading, I would say that this time should be revisited a little, also because Sometimes time can damage the family situation and therefore give rise to a complicated operation. For the rest I had no problems, I hope that my review can be useful to others.

Very kind staff ready to satisfy every customer's need Thank you

Friendly and professional staff.

Hi, I'm writing to let you know that every bonus given by the state, I have never had the opportunity to take advantage of the bonus, if anyone could tell me how to take advantage of the benefit, I thank you, good evening for the response, add another possible attraction, the water bulletin is arriving to pay to my father who died possible all this thanks for listening

Maybe change the hours on the site it would be advisable! Today I lost a day of work because the web said the offices in Via Ventaglieri were open!

Ufficio chiuso da molto tempo,ho scoperto stamattina,non perdete inutilmente ore in traffico...

(Translated by Google) It is absurd to oblige users to necessarily go to their only crowded location. (Original) Assurdo obbligare l'utenza nel dover recarsi necessariamente presso La loro unica sede, peraltro affollata.

Personale gentile ufficio pulito ben organizzato

(Translated by Google) The lady who received me was very kind, she listened to me and said that she will solve the mistake, so I have nothing to complain about (Original) La signora che mi ha ricevuto ,è stata molto gentile ,mi ha ascoltato ed ha detto che mi risolverà l errore.,quindi non ho niente da lamentarmi

(Translated by Google) The two offices of Ventaglieri and Argine of the Neapolitan water company are always crowded but functional. Difficult to evaluate anything else. (Original) Le due sedi di Ventaglieri e Argine della compagnia napoletana dell'acqua sono sempre affollati ma funzionali. Difficile valutare altro.

(Translated by Google) Very long waits I went twice for information that it should be a fast channel, and I noticed that between a number coming out of the office, it takes about 5 minutes to call a new number. For 10 numbers expected about an hour and a half. Too much for one information duration 2 minutes. (Original) Attese molto lunghe sono andato due volte per informazioni che dovrebbe essere un canale veloce è ho notato che fra un numero che esce dall ufficio si aspetta circa 5 minuti per chiamare un nuovo numero.Per 10 numeri atteso circa un ora e mezzo.Troppo per una informazione durata 2 minuti.

Cortesi, competenti e rapidi. Fortunatamente l'acqa a Napoli è ancora pubblica. Un'isola nel caos italiano! Purtroppo chi manutiene i locali di via Ventaglieri dovrebbe fare un po' meglio il suo lavoro...

LE FOTO SONO QUELLE DELLA CUMANA A NAPOLI MONTESANTO RELATIVI AI NUOVI TRENI. ABC non è altro che la Sigla: Acqua Bene Comune, Azienda che gestisce il Servizio Idrico nel Comune di Napoli , LA NOSTRA Acqua Pura, Limpida ed OVVIAMENTE: DA BERE. Anni fa l' Acqua proveniva dalle Fonti del Serino e nel tempo si sono perse le sue tracce....o forse no.

I haven't been able to tell ABCNapoli customer service how to resolve this problem for 2 months