1/5 Bao V. 1 year ago on Google
We
were
here
three
years
ago
before
the
pandemic,
and
had
such
a
lovely
time!
Well,
for
date
night
tonight,
we
wanted
to
enjoy
an
hour
here
before
closing.
We
just
stopped
by
13
minutes
ago
and
although
they
were
busy,
there
were
two
tables
open.
The
open
sign
was
still
on.
We
sat
at
the
high
top
for
seven
minutes,
we
weren't
even
greeted.
A
staff
member
made
eye
contact
twice,
but
did
not
greet
us.
We
looked
at
the
menu
and
decided
what
we
would
have
if
we
were
provided
service.
The
bartender
looked
at
another
customer
and
said
she
would
be
right
with
her,
but
she
never
said
anything
to
us.
Therefore,
we
felt
unwelcomed,
and
we
left.
We
will
not
come
back.
S
shame
that
such
a
sweet,
small,
beautiful
place
lacks
customer
service.
I
regret
sharing
with
friends
that
we
should
come
here
more
often
for
date
nights
and
girls'
nights.
I'll
be
sure
to
update
them
of
our
most
recent
experience
tonight.
1-23-23
Adding
in
response
to
staff's
response:
I
work
in
an
incredibly
busy
establishment,
and
we
are
also
incredibly
short-staffed,
but
while
I'm
running
to
finish
a
task,
I
still
manage
to
greet
anyone
near
me,
especially
new
faces
and
tell
them
we
will
be
right
there.
I
did
not
mean
to
slam
the
door
as
it
swings
open
very
easily
from
the
inside
-
it
wouldn't
hurt
to
maybe
put
a
bit
of
resistance
on
the
door
if
you
don't
want
an
easily
slamming
door.
I
said
sorry
but
of
course,
you
were
too
far
away
to
even
hear
or
even
greet
us.
If
we
waited
for
the
6
people
ahead
of
us
to
be
served,
I'm
sure
it
would
have
been
closing
time
(and
who
knows
how
long
we
would
have
had
to
wait
to
get
service
if
we
weren't
even
told
an
estimate
wait
time).
Perhaps,
turn
the
open
sign
to
say
you're
closed
if
you
can't
keep
up
with
providing
service.
Glad
everyone
else
had
a
great
time
and
great
service,
as
they
were
all
white.
I'm
happy
to
take
my
money
elsewhere.
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