1/5 Adela R. 1 year ago on Google
My
experience
with
the
McGill
Student
Wellness
Hub
has
been
terrible.
Until
recently,
they
did
not
accept
students
with
respiratory
symptoms
due
to
the
risk
of
having
COVID-19.
I
understand
the
concern,
but
they
refuse
you
even
if
you
show
proof
of
a
negative
COVID
PCR-test.
Also,
all
other
clinics
in
Montreal
do
accept
patients
with
respiratory
symptoms,
so
this
just
feels
like
an
excuse.
What
are
you
supposed
to
do
if
you
end
up
contracting
a
respiratory
disease
such
as
bronchitis
or
pneumonia?
This
situation
was
unacceptable
especially
for
international
students,
who
are
limited
with
their
options
of
health
care
providers
and
often
end
up
paying
a
lot
of
money
when
going
to
clinics.
This
has
changed
and
the
Wellness
Hub
now
allows
students
who
have
a
cough,
sore
throat
etc.
to
see
a
doctor.
However,
they
recommend
to
consult
Maple/Telehealth
before
making
an
appointment.
This
does
not
make
sense
at
all;
if
somebody
makes
the
effort
to
call
the
Wellness
Hub
for
an
appointment,
it
is
likely
because
their
health
concern
can
only
be
solved
in-person
with
a
doctor.
When
I
called
the
Wellness
Hub
to
get
medication
for
my
strong
cough,
they
told
me
to
first
consult
Maple
to
see
if
I
really
need
an
in-person
appointment.
I
went
on
Maple
and,
surprise,
given
my
symptoms,
the
doctor
there
said
that
I
should
get
an
in-person
appoinment.
I
then
called
the
Wellness
Hub
again
(the
same
person
picked
up),
and
when
I
told
them
that
Maple
recommended
me
to
see
a
doctor
in
person,
they
said
that
there
were
no
appointments
available
the
same
day
and
that
I
should
try
calling
again
the
next
day
in
the
morning
since
they
only
do
same-day
appointments.
This
is
unbelievable
to
me.
I
would
like
to
add
though
that
whenever
I
did
receive
a
treatment
in
the
past,
the
doctors
were
very
professional
and
friendly.
The
issue
does
not
lie
with
the
doctors,
there
is
simply
something
terribly
wrong
with
the
management
of
the
Wellness
Hub.
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