Éconofitness 24/7 image

Éconofitness 24/7

Gym Fitness center Physical fitness program

😠 My wife and I are member of EconoFitness for years and to this gym since a year. It had been some time that we could not come to the gym because of time constraints. Today, as a resolution for the New year we committed that we will go to gym on regular basis and we better start today. We came and u... People often mention time, machines, service, staff, customer, shoes,


Address

170 Bd Taschereau #115, La Prairie, QC J5R 5H6, Canada

Website

econofitness.ca

Contact

+1 450-695-1371

Rating on Google Maps

4.00 (217 reviews)

Open on Google Maps

Working Hours

  • Sunday: (Christmas Eve), Open 24 hours, Hours might differ
  • Monday: (Christmas Day), Open 24 hours, Hours might differ
  • Tuesday: (Boxing Day), Open 24 hours, Hours might differ
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: time (8) machines (7) service (6) staff (6) customer (6) shoes (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 R. W. 4 years ago on Google
    My wife and I are member of EconoFitness for years and to this gym since a year. It had been some time that we could not come to the gym because of time constraints. Today, as a resolution for the New year we committed that we will go to gym on regular basis and we better start today. We came and unlucky that I forgot my Key Pass. The employee (Antonio) asked for my name. He checked on the system and said this time included it is my second time in the course of one year membership that I have forgotten key. So he denies the service and does not allow me to train. The gym takes the photo for identification and I offered a piece of ID to identify me. He refused saying "he is doing his job". I understand if they want to avoid incurring regular habit from members, but if that is what gym owner and managers instruct to refuse service if a member has forgotten just once before. I say it is Horrible and they better revaluate their procedures.
    8 people found this review helpful 👍

  • 1/5 Jhoyner L. 2 years ago on Google
    Great gym but the staff needs to improve. I understand sometimes as customer we may forget the key, or in my case I forgot the towel (which I still do not understand why is mandatory to have one when I clean down all my equipment). But instead of the staff helping out knowing I am a long customer of the gym and helping me find a solution, they kick me out. Like I get I should of brought it but I forgot, it’s a long drive from home and would of been much better service to help me or just give me a towel knowing that I had a membership for a long time than just saying I have to leave and go home. I feel that any business you gotta take care of your customers, I would of felt 10x better if they guy helped me out. Now I had to drive 30 minutes home and go to work without my morning workout, leaving a bitter taste.
    7 people found this review helpful 👍

  • 2/5 Leni D. 1 year ago on Google
    I stopped going because it became a hang out for teenagers who spent so much time texting, taking pics and just crowding around machines in groups. Never any benches for those who are serious about working out. I’ve had to leave early due to no benches, machines and I can’t revolve my workout around cardio machines. It’s too bad because it’s a nice gym, clean and convenient for me. Would it be possible for at least 1 staff member to circulate once per hour to supervise ? Other than that, It was a great gym.
    7 people found this review helpful 👍

  • 1/5 Johan g. 2 years ago on Google
    1-They kick you out if you don't bring a second pair of shoes without warning you, even tho you aren't aware of the new rules because of the lack of customer information via email. 2 their vending machines don't work and eat your money. 3 they take your money during COVID and still kick you out for forgetting your shoes. 4 the new manager is new at managing and is still learning, meaning the service will be awful for a while.5 there are better gyms for the same price and that's including the other econofitness.
    5 people found this review helpful 👍

  • 5/5 Jean-Richard Marsan (SK天 [. 5 years ago on Google
    Been a member for a few months since I moved here. Very nice and clean gym, ideal for beginners/intermediate gym goers who enjoy doing their own thing without supervision. Lots of cardio and weight machines. Relaxation devices available to platinum members also a nice plus.
    1 person found this review helpful 👍

  • 4/5 Sam A. 4 years ago on Google
    Can you Please tighten the cables on some of your machines for a full range of motion. The chest press is super loose Also can we get dumbbells up to 100lbs please
    1 person found this review helpful 👍

  • 2/5 Stephen M. 1 year ago on Google
    Ok for the price. Place is clean. But not enough benches. Wait times can be long, mostly because the majority of clients are teenagers wasting time on their cell phones texting instead of training.😡
    1 person found this review helpful 👍

  • 1/5 Maya Do M. 1 year ago on Google
    Kim from econo la prairie was the absolute rudest employee I have ever seen. As someone who also works in customer service, I would never think to speak to a paying customer the way she did. In my opinion, employees like this should not be allowed to communicate with clients. It was unacceptable, condensing and rude. I had forgot my second pair of shoes, and instead of greeting me politely as I entered, she immediatly barked at me asking if I have my shoes. I said I forgot and since it was dry outside if she can make an acception, and she replied with, and I quote, I can either leave to go buy a pair of shoes myself, and if I enter she will revoke my membership. She yelled these words to me aggressively. The issue I have is not with the shoe policy, I understand as someone who also works at a gym that rules are rules, but it was the way she delivered these rules to me that is disgusting. Please reply to this because I would like to explain more on the situation in hopes of something being done.
    1 person found this review helpful 👍

  • 5/5 Dimitri S. 3 months ago on Google New
    Great gym, staff is friendly! Can get busy around diner time but other than that it's all good.
    1 person found this review helpful 👍

  • 1/5 Mihary A. 1 year ago on Google
    Thought we are in 2022? Still accept only $1 coins. Edit: Crocs lovers, you're more than welcome to train in this gym.

  • 5/5 boopathy j. 2 years ago on Google
    Good gym.. staff is very kind and helpful

  • 5/5 Roya W. 1 year ago on Google
    Love the fact it’s open 24/7 ✨

  • 4/5 F. A. 1 year ago on Google
    Small gym, many young goers from the high school nearby, young staff that are helpful. Felt comfortable as a woman, many women go there, many women in the dead weights section, every one minding their own business.

  • 4/5 Samuel 11 months ago on Google
    I always go early in the morning so there’s never a crowd. Machines are well kept and there are lots of disinfecting stations

  • 3/5 Alex V. 11 months ago on Google
    Not so bad customer service was good gym is always full so thats annoying.

  • 3/5 Kai W. 7 months ago on Google
    Expectations should not be too high at these low prices. Here you train if you want to save money. There are a lot of teenagers here who focus on conversation rather than working out (but if you ask them nicely, they make room at the machines). Also, you can't expect deeper hygiene, the majority of kids train in their street shoes, don't use a towel and don't disinfect the equipment after use. All the necessary equipment is available and if you have patience, you can get to it. For me it is very suitable as a second gym because of the location, the cheap price and the opening hours.


Call +1 450-695-1371 Open on Google Maps

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