Worst petshop I have ever seen. I swing by often to check when Im at place Versailles and It gets worst everytime. The fish are in lamentable state. Extremely expensive fish. totally not worth it. It shows they really don't care. As you see in the photos the fish were completely infested with ich. This was present throughout dozens of aquariums. 5 Minutes away you have the nature pet center on H Lafontaine (25) it's a million times better in all senses.

The bunny was going crazy and thumping and looked terrified because of all the people and dogs around, I felt soo sorry, he couldn't even fit in his hidey hole because the hole is too small. He was running around in that tiny cage trying to get away. My heart breaks for all these animals that are stuck at this pet shop. Just cruel. The least they can do is give this poor bunny a hidey hole he can at least fit in. He could get a heart attack from how scared he was.

Rude and inadequate staff For people looking to buy hamsters for the first time, pls do a thorough research before you come in to this store as the staff has very little knowledge of hamster/ hamster care. To add, they don’t know the pets they are selling.When I called them to asked if they have a Serian hamster they said NO they only have small hamsters and the “normal” (?) hamsters which I assumed is the one I was looking for. When I get there I asked again and they repeated what they said over the phone. When we entered , surprise, surprise, they did have Serian hamster... (the one they said they didn’t have) I approach another staff to request the hamster we want to bring home, in a friendly way but she responded back with a rude and condescending attitude. She asked me questions about the hamsters new home with an uninterested tone. When she gave the hamster to us I requested to have some of the bedding from it’s cage. And she asked why? I replied (something along the lines of) new hamsters need their old bedding so that they won’t be overwhelmed by their new environment, with the bedding they came with they will feel more comfortable. i was surprise that she asked because this is a common knowledge among hamster owners or care. When she walked away, she rolled her eyes at me! She also made us buy hamster food that was not needed or unnecessary. 0/5

The staff was friendly. This store is not stroller friendly. Not enough space if u have a big stroller or wagon. There’s some empty fish tank or under renovation. Water leaking on the floor. Not very clean, u can see dust on some of the items that’s been sitting there for a while now. The store manager need to do a deep clean.

(Translated by Google) Saleswoman who passes the urge to buy anything in her store. Talk to the customer like a dog. refuse to let in if you are not sure to buy something. One thing for sure is that my equipment I will buy it elsewhere, thank you very much. (Original) Vendeuse qui passe l'envie d'acheter quoique ce soit dans son magasin. Parle au client comme à un chien. refuse de laisser rentrer si vous n'êtes pas sur d'acheter quelque chose. Une chose de sûre c'est que mon materiel j'irai l'acheter ailleurs merci bien.

The staff are so passive-aggressive, the chubby girl roll her eyes when you try to have some information about the pets and if you want to buy one. Judge you when you try to look up for some cages online wich are way more cheap, ask for picture before hands to be sure it's a good cage. But if you look at where the pets are kept anything can be better. Talk more between them than welcoming the customer. Ain't the first time this happen. Think they know everything but they don't most of the time.

The manager at this store is horrendous!! She’s extremely rude and confrontational!! I simply asked a question that did not please her and she took it personally , started telling me to have a good day as she was showing me the door before I purchased my things ! The employee watching her treat me this way, started treating me the same way as her manager , telling us to move cause we were in the way at the cash ! I was compelled to leave everything there ! Went to mondou where they’re happy to answer my questions and happily accept my business . Safari Versailles , I would review my manager cause you’re definitely losing business with her .

The manager was very rude accusing us of putting a different price tag on the box. We asked her to look into the camera and she continued to be rude.

(Translated by Google) The manager is a real "no class". Please, change jobs, customer service is clearly not your thing ... A real joke! Arrogant, no respect for her customers ... I hope at least that she treats her dogs better than human beings ... (Original) La gérante est une véritable "pas de classe". Par pitié, changez de travail, le service à la clientèle c'est clairement pas votre truc ... Une vraie joke ! Arrogante, pas de respect pour sa clientèle ... J espère au moins qu'elle traite mieux ses chiens que les êtres humains ...

I wanted a rabbit but they refuse to sell me without the cage. I asked if I buy the rabbit, will you help me take apart the cage? No, we are gonna give it to you like that.. the supervisor replied. How can I fit that in the car? Am I supposed to break down the cage in the parking lot? It's not safe to drive the rabbit home in this cage. They made it hard to buy this rabbit I was willing to take, they said the rabbit bites and has issues but I can tell if you leave him alone, he is very relaxed and he just needs time. The supervisor was almost discouraging me from buying him despite having experience with rabbits. She also had a little bit of a rude tone when I had questions.

Not bad, not great. For sure, this place is sadly a shadow of its former self. Staff used to be a lot friendlier but this has changed over the years. The workers aren’t necessarily rude, but they seem more apathetic. The selection of animals is smaller/less diverse than it used to be but also less impressive than other animal places I’ve been to. I adore the theming of this store.

*TMI It looks cute and all from outside and it's why I give 1 more star. However, the look don't matter if animals are treated poorly. I went there yesterday. A mice was eating another one. From what I saw, it was left there for a while. I know mice can eat each other but it's if food is scarce. Are they even feeding them enough? I don't know. There were children and I just wish they didn't see this. I told an employee and they removed it. According to some other reviews, they aren't great towards animals in general. It's great for pet supplies but they shouldn't have pet under their care, in my opinion. Not only that but they also discriminate employee's applicants based on their physical appearance (no hair dyed, no piercings). If you g and buy there, that's fine... but just know what you're supporting.

We recently adopted a guinea pig and I was called crual for not taking 2. I was told my guinea pig would die of loneliness at an early age and I was heartless. I have had 8 guinea pigs that all lived old. Seriously the manager is the Karen of guinea pigs. She needs to step up her customer service. The cashier also needs to stop rolling her eyes at customers. My guinea pig is gorgeous however my experience was awful.

Dont go there they dont treat their animals well. My girlfriends bought some rats a year ago and they were infested with some type of flea and they were sick too. When she went back to them they asked her if she wanted others rats instead of healing them.

(Translated by Google) The staff are not qualified to guide customers, they are far too young and careless about the animals on site and take care of them poorly !!! .... moreover the manager Sheena harasses the good employees when the customers shoot from information to good employees on the pretext of romantic meetings between employees and customers, it is borderline abuse of power and it is worthy of reprimand and legal proceedings, if you are looking for a good pet store I strongly advise you to go to the following animelerie in your research I guarantee you that you will not regret it !!!!! .... The major problem of this place is the management !!!!! ..... very poor supervision of the employees and have a little too much fun for my taste on the personal land of its employees !!!!! ...... what is more I try to complain to the managers of its businesses I am given sites to do so and strangely it's an endless wheel there is no way to communicate with them so I gesture Say very, very long about the methods of their customer services (give me your cash and crazy bad camp !!!!! ....) very disappointed and I won't repeat the experience !!!!!! ! .... (Original) Le personnel n’est pas qualifié pour guider les clients, ils sont beaucoup trop jeunes et insoucieux des animaux sur place et s’en occupe mal!!!....de plus la gérante Sheena harcèle les bons employés lorsque les clients tirent de l’information aux bons employés en prétextant des rencontres amoureuses entre employés et clients, c’est limite de l’abus de pouvoir et c’est digne de réprimande et de poursuites judiciaires, si vous cherchez une bonne animalerie je vous conseille fortement de passer à l’animelerie suivante dans vos recherches je vous garantie que vous ne le regretterez pas!!!!!....Le problème majeur de cet endroit est la gérance!!!!!.....très mauvais encadrement des employés et s’amuse un peu trop à mon goût sur les terrains personnel de ses employés!!!!!......qui plus est j’essaie de porter plainte aux dirigeants de ses commerces on me donne des sites pour le faire et bizarrement c’est une roue sans fin il n’y a aucun moyen d’entrer en communication avec eux donc se geste m’en dis très très long sur les méthodes de leurs services à la clientèle (donne moi ton cash pis fou le camp minable!!!!!....)très déçu et je ne répèterez pas l’expérience!!!!!!!....

(Translated by Google) Not clean (Original) Pas propre

(Translated by Google) We went today Nov 7 around 10:30 am to adopt a hamster and are disappointed with the welcome from the lady who was in the rodent / bird section .. she made us feel that we were bothering her when we asked a male instead of the female that had been taken at the beginning (eyes which rolled at our request and yet we were nice to her ......) luckily the cashier was very kind and compensated for her colleague (reason why I put a 2nd star ...) but in short .. customer service side, I suggest that the lady take training .. she did not really not looking passionate about her work .. i think she is the same lady all the other comments refer to ... (Original) Nous sommes allé aujourd'hui 7 nov vers 10h30 pour adopter un hamster et sommes déçus de l'accueil de la dame qui était dans la section des rongeurs/oiseaux.. elle nous a carrément fait sentir qu'on la dérangeait quand on a demandé un mâle au lieu de la femelle qui avait été prise au début (yeux qui ont roulé à notre demande et pourtant on était gentils avec elle...... ) une chance la caissière était très aimable et a compensé pour sa collègue (raison pour laquelle je mets une 2e étoile...) mais bref.. coté service à la clientèle, je suggère que la dame suive une formation.. elle n'a vraiment pas l'air passionnée par son travail.. je crois qu'il s'agit de la même dame dont tous les autres commentaires font référence...

(Translated by Google) I went yesterday with my two children to look for fish, but, the lady, she didn't want to serve us, she left me to wait and she was serving other customers who came after me, in fact, she gave me the impression that she didn't want to sell us, I went to make the claim at the cashier, we called her, she said that I had no heating but I said that I bought the equipment from here and they gave me the fish with how now I can't have any more and then she lied saying I'm the last customer to arrive, it was the worst service ever the clientele of my whole life. (Original) Je suis allée hier avec mes deux enfants pour chercher des poissons, mais, la dame, elle ne voulait pas nous servir, elle m’a laisser entrain d’ attendre et elle servait d’autres clients qui sont venus après moi, en fait, elle m’a donné l’impression qu’elle ne voulait pas nous vendre, je suis allée pour faire la réclamation à la caisse, on l’a appelée, elle a dit que j’avais pas le chauffage mais j’ai dit que j’ai acheté le materiel d’ici et qu’ils m’ont donné les poissons avec comment maintenant je ne peux plus avoir et puis elle a menti en disant que je suis la dernière cliente arrivée, c’était le plus pire service à la clientèle de toute ma vie.

(Translated by Google) I liked my experience at this store but that's not what I write for. This is not the first time that I am going there and certainly not the last and in view of the google comments that I can see I have to make certain things clear. I have never seen such a terrible clientele. They act worse than children. Every time I go I always see someone using this to almost verbally or physically attack one of his clients. The number of times you use it at the door makes it all name just because it tells you that there are too many in the store or that visits are not allowed. (and even sometimes the manager (?) herself). Unbelievable ! Reading the comments below, you might think they are monsters, but seeing the attitude of the customers I can understand them. I do not know if it is me who always ends up quoting this event by chance but it has already been too many times that it happens to me for me to shut up! > :( (Original) J'ai aimer mon expérience a ce magasin mais ce n'est pas pour ca que j'écris. Ce n'est pas la premiere fois que jy vais et certainement pas la dernière et en vue des commentaire google que jai pue voir je me dois de mettre certaine choses au claire. Je n'ai jamais vue une clientelle aussi exécrable. Ils agisse pire que des enfants. A chaque fois que jy suis allez je vois toujours un employer ce faire presque agresser verbalement ou physiquement par un de ses clients. Le nombres de fois ou l'employer a la porte ce fait traiter de tout les nom juste parce quelle vous dit qu'ils sont trop dans le magasin ou que les visite ne sont par permise. (et meme parfois la gérante(?) elle-meme). Incroyable ! A lire les commentaires plus bas, on pourrait croire que ce sont des monstres mais a voir l'attitude des clients je peut les comprendre. Je ne sais pas si cest moi qui fini toujours a coter de c'est evenement par hasard mais cela fait deja trop de fois que ca m'arrive pour que je me taise ! >:(

It as been a few time already that i have been going to this store. I started my aquarium a few months ago and didn't know a thing about fish. The girl in the fish section (red hair) as been really helpful since the beginning and always have great advice. I recommend going when she's there.

Absolutely horrible condition of this animal, everyone knows that a bird like this needs to be in a bigger place, the animal suffers stress, they don't know how terrible it is for this bird to remain trapped in a small place, the bird removes its own feathers, due to stress, the owner You should be invited to a bird sanctuary in Brazil, to find out what it's like to care for this species. If they are really worried about the Macaw they can send her to a Sanctuary instead of letting her die in solitude and a tiny space. I will contact some organizations.

I’ve went there a couple times on my own, mostly to look but sometimes to purchase some things including animals. Around a month ago, I bought a syrian hamster from there. The employee wasn’t exactly rude, but for some reason asking for the hamster made me very nervous? I don’t know why, but she seemed a little annoyed, maybe she was having a bad day. The second time I went there was to get some pet mice, since I had been wanting them for a long time. Before going I had all my supplies, so I didn’t need to purchase any. When I got there and asked to buy a pair of female mice I was immediately asked if I had a debit card in order to prove if I had gotten the food, after they asked me to show what kind of food I had. This kind of shocked me as with my first experience they didn’t ask for that. They ended up giving me the mice after I told them I didn’t have “proof” as I don’t see why I should, it’s great that they care about their animals though. Today was and will be my last time going there, one of the mice given to me fell into a state of torpor, which is basically their body temperature being very cold, and unfortunately passed away. I explained this to the employee, and the reasoning why I came which was to get more mice because I didn’t want my other one to be alone as it’s recommended that they live in pairs. Long story short, the employee told me she couldn’t sell me the mice because I was below the age of 18. That in my opinion is the most stupidest thing I’ve ever heard, I’m not a child of course, I do longer than my actual age, but I’m not that young looking. I also don’t get why they would tell me this now when I had already previously bought a few animals from them with no problem whatsoever. Also, not every mouse or rat that is bought is intended to be a feeder, so when I go to buy a mouse and they immediately ask why and I say “for a pet” and then they suddenly start asking me for proof of the supplies even though they didn’t do that for my hamster, it’s kinda weird to me. Especially since syrian hamsters need way more care and supplies than mice, so I don’t see why they wouldn’t sell me them the second time because I wasn’t 18. I told them I would come back with a parent, but when I told my parents about this they refused and simply told me to go to another petstore as it was a stupid thing to not allow. I had a good first experience though :)

(Translated by Google) Nice store, I bought 2 parakeets for my children and fish for the aquarium. The employees are friendly, too bad their customers are less and like to denigrate them without their knowledge in the comments. (Original) Beau magasin, j'ai acheter 2 perruches pour mes enfants et des poissons pour l'aquarium. Les employees sont aimable, dommage que leur client le sont moins et aime les dénigrer a leur insu dans les commentaire.

Was there this week and I’ve got to say the staff were so helpful, polite. Animals are so well taken care of, it’s great to see. I needed information on dog food and the older girl with the bun was so helpful and knowledgeable.

It's a great place, has a variety of products but unfortunately the employees are not polite. I want it information about an animal they were selling and one of the employees treat me really bad. It looks like didn't want to answer my questions

(Translated by Google) Nice store, but I have the impression that the saleswomen are racist, especially Marie-Anne. Shame, in 2021 this is not acceptable in Quebec. (Original) Beau magasin, mais j'ai l'impression que les vendeuses sont racistes, surtout Marie-Anne. Domage, en 2021 ceci n'est pas acceptable su Québec.

Some rude women told me I couldn’t take a photo of a parrot. She was a Rude employee, the rest were very kind. & some the fish has no oxygen in some of the hundreds of glasses they left then Inside at the back. I don’t think I’ll return after my experience with the rude employee

(Translated by Google) Great staff, very friendly. They cut my little dog's claws successfully. First time someone does them without his hood. Thank you Safari (Original) Super staff, tres amiable. Ils ont coupee les griffe a mon petit chien avec success. Premier fois que quelqu'un les fait sans qu'il capotte. Merci Safari

(Translated by Google) We had to come back to visit but the children we love. (Original) Nous avons du revenir pour visiter mais les enfants on aimez.

(Translated by Google) Nice store, good variety of fish. (Original) Beau magasin, bonne variété de poisson.

It's not nice, when you hear the store staff are rudely gossiping about you. I will never go back.

(Translated by Google) Worse customer service. And the manager? we don't talk about it. She is literally TRASH. I think her name is Shina. I bought an item from this store and she even disrespects her cashier. no respect. No class. (Original) Pire service à la clientèle. Et la gérante? on en parle pas. Elle est littéralement TRASH. Je pense que son nom est Shina. J'ai acheté un article dans ce magasin et elle a même manquer de respect à sa caissière. aucun respect. Aucune classe.

They sold me 2 abused and neurologically damaged green cheek conures, whom died. Now I have to pay my own autopsy, then bring them to small claims court because they refuse to reimburse me the money .. I’ve never had such a horrible experience other than this Safari pet shop .. please people stick with Nature Parc pet shop, and breeders. I went to buy the same Conure off of a breeder, it’s been 1 week and no problem. Safari even gave me a rich in sugar diet, very unhealthy for Conure’s. The diet the breeder gave me was on a different level. I wouldn’t even buy a fish from these people ! The manager Sheena that sold me the bird looked straight out of prison .. tattoos, smelt of smoke. Then she even told me on the phone that everything is my fault, rudely as well. She just wanted to sell me the bird and get me out of there as soon as possible.

The manager was very sweet to accomodate me even though I made a mistake in the product I bought. That is the sort of service that makes me go back and purchase most of the products for both of my dogs. Thanks Sheena! :)

Went in for an aquarium stand and some plants. I was served right away and the employee was very nice and got me everything I needed quickly and even offered to help to my car. Not sure why all the bad reviews.

(Translated by Google) I wanted to buy but the manager shouted at an employee .. no class as I read here ... I imagine she doesn't like her job .. we didn't buy (Original) J"ai voulu acheter mais la gerante criais a un employé.. pas de classe comme je lis ici... j"imagine quelle aime pas son job.. on a pas acheté

The chubby girl is extremely rude. I wanted to buy a bird and she got really angry because I didn't want to buy the cage with the whole kit. I told her that I already got I cage, the food and the toys, why would I buy another one?... DO NOT GO TO THIS STORE!

Nice place with lots of stuff for all kind of pets and the accessories prices seem reasonable

Peu de courtoisie. Aucune logique des règles sanitaires covid.

Good place for people that actually care for fish, i listened to them and did not buy too many at once, a store that refuse to sell too many fish just for the sake of it is refreshing. Sometime the customer is not always right right, Ask for Mariane, probably butcher the name. She is a straight shooter and tell you what you need to know. Cant put a price on passion and she got it.

U can’t return or exchange anything here without emailing them online first( which might take days) even if you bought it 1 second ago…. And sometimes they ask you to bring the same person that bought the item( as long as you have the receipt idk why who bought the item matters, if they bought it with cash).

The worst customer service I’ve ever experienced, I hope that that their behaviour is the same for everyone or that people have some problem with foreign people

Nice petshop lots of variety and nice displays for kids. They love to feeds those big fish

I want there last week , my experience was amazing! The cashier name Vicky was So Nice ! Her Service was Perfect and Her Smile was Memorized! Best Cashier At Safari for Sure !

Very bad experience! Was refused service twice for different reasons on 2 different occasions by the same employee. She didnt know, but I was there when her manager gave her feedback and heard her say bad comments about my children!

Great customer service. Plus you can bring your dog along with you.

I enjoy every time I enter safari. There are loads of different t exotic animals and fish. Worth it just for a browse or to find that favorite new bearded dragon or neon fish.

So I have bought so many times fish from there. After a week they all die.After speaking to other people regarding this , they have the same problem.I should have learned and not bought anything. Because almost all the tanks have dead fish in them.

Loved the place and the workers were excellent. They provided all the necessary information and much more.

Worst job I ever had. The fact that the manager there still have a job eludes me.

(Translated by Google) It is always painful to go to the Safari, because it is very difficult to get service. I often have to wait ten minutes or so before I get service, the employees are not at all proactive in helping customers. (Original) C'est toujours pénible d'aller au Safari, parce que c'est très difficile d'avoir du service. Je dois souvent attendre une dizaine de minute avant d'avoir du service, les employés ne sont pas proactifs du tout pour aider les clients.

(Translated by Google) The staff were very dumb when I visited on February 17th. My last visits to buy cat food were also really rude. Feeling like you're bothering when you ask a question is not a must for customer service. Fortunately, there are many other pet stores in the area where we are entitled to a hello !! (Original) Le personnel était très bête lors de ma visite du 17 février. Mes dernières visites pour l'achat de nourriture pour chat étaient elles aussi vraiment désagréable. Avoir l'impression de déranger quamd on pose une question, ce n'est pas un must pour le service à la clientèle. Heureusement, il y a beaucoup d'autres animaleries dans le secteur où l'ont à droit à un bonjour!!

(Translated by Google) I went to buy a hamster but the lady who was rodent it doesn't even seem like she knew what a hamster was then we bought one but he died of a disease then we bought another but he also died of the disease, we went to talk to the lady and she told us that it was just a coincidence and that we just needed less to play with. (Original) Je suis aller acheter un hamster mais la dame qui était aux rongeurs on dirait même pas qu’elle savait c’était quoi un hamster puis on en a acheter un mais il est mort d’une maladie puis on en a acheter un autre mais il est aussi mort de la maladie,on est alller parlé à la dame et elle nous a dit que c’était juste une coïncidence et qu’il fallait juste moin jouer avec.

(Translated by Google) Home. Completely disrespectful! Me and my husband we arrive at the entrance, we bar the way and ask us what we come to buy. I say to the attendant at the reception that we come to see the fish. She stays in front of us, and asks us again what to buy. I told him, listen it's been over $ 200 that we bought for two weeks and that I come to see other fish. She always bars my way and says to me: remain respectful, here it is not a zoo, to buy you or you do not enter We went to nature to buy other fish and a small house for aquarium (Original) Acceuil., completement irrespectueux !!!Moi et mon mari on arrive a lentree , on nous barre le chemin en nous demande ce quon viens acheter . Je dis a la preposer a l'acceuil qu'on sen viens voir les poissons . Elle reste devant nous , et nous redemande quest ce quon viens acheter. Je lui dit , ecoute ca fait plus de 200 $ quon achete depuis deux semaines et que la je viens voir dautre poissons . Elle me barre toujours le chemin et me dit : rester respectueuse , ici ce n'est pas un zoo , vous acheter ou vous n'entrer pas Nous sommes aller chez nature acheter dautre poissons et une petite maison pour aquarium

(Translated by Google) The welcome (by the manager?) Is really terrible! she is not really interested in educating or serving customers. It looks even worse if you come with a child !! Too bad the place is good but the service is so bad that we will buy elsewhere! (Original) L’accueil (par la gérante ?) est vraiment exécrable ! elle n’est vraiment pas intéressée à renseigner ou servir les clients. Cela semble encore pire si on vient avec un enfant !! Dommage l’endroit est bien mais le service est tellement mauvais qu’on va aller acheter ailleurs !

(Translated by Google) Super choice (Original) Super choix

(Translated by Google) The girl at the fish department explains very reassures you that you have to do well done (Original) La fille au département des poissons explique très te rassure sur se que tu doie faire bravo

(Translated by Google) trade fairly large but disappointing in terms of aquarium accessories (pumps). (Original) commerce assez grand mais décevant côté accessoires pour aquarium (pompes).

(Translated by Google) They sell half-dead fish and the manager is mean, no respect. I advise you to go to another pet store (Original) Vendent des poissons à moitié mort et la gérante est méchante aucun respect. Je vous conseille d’aller à une autre animalerie

(Translated by Google) Nice place (Original) Nice place

(Translated by Google) Thank you well been informed. (Original) Merci bien été renseigné .

Super experience

(Translated by Google) Deserved to visit even without buying (Original) Mérité de visiter même sans acheter

I used to love this place

(Translated by Google) It's a nice store, but the staff are sometimes stupid and you feel like you're bothering. In addition, I have rarely seen people as uninterested in animals as these employees ... (Original) C'est un beau magasin, mais le personnel est parfois bête et on se sent comme si on dérange. De plus, j'ai rarement vue des gens aussi peu intéressés envers les animaux que ces employés...

(Translated by Google) Very good service and full understanding when looking for a lot of information (Original) Très bon service et compréhension totale lorsqu'on cherche beaucoup d'informations

(Translated by Google) Not much help in store. Many products do not have a French translation while in Quebec this is mandatory ... We notified the staff who were totally indifferent. (Original) Pas beaucoup d'aide en boutique. Plusieurs produits n'ont pas de traduction en français alors qu'au Québec cela est obligatoire... Nous avons avisé le personnel qui était totalement indifférent.

(Translated by Google) To be able to give -1000 I would do it my little beta is dead today he gave me very very bad information he knows absolutely nothing about their product my daughter is crying for her life he told me the opposite of what 2 other pet store told me about make them complement the opposite it should be trained I do not recommend any ac is beautiful but it s all my little beta was 1 at most not normal never again in this place the most ever (Original) Pouvoir donner -1000 je le ferais mon petit beta est mort aujourdhui il m ont tres tres mal renseigner il ne connaisse absolument rien a leurs produit ma fille pleure sa vie il m ont dit tout le contraire de ce que 2 autre animalerie m ont dit de faire eux complement le contraire il devrais etre forme je ne recommande pas dutout a c est beau mais c est tout mon petit beta avais 1 ans tout au plus pas normal plus jamais a cette place la plus jamais

Have good pupi birds hamster alot best friend than human

Ok. Clean. Lots to choose from. Knowledgeable staff.

(Translated by Google) Awful attention, you can spend an hour waiting to be groomed, try to buy a little shoal of neon tetra, a saleswoman asked me how many gallons I have and what other fish, comment they have been the first ones I put in the aquarium, when another seller of short dark hair, I don't know the name, because she turned her back on me the whole time I was there, he entered the conversation telling him not to sell me because i was going to die, i think with 7 years experience with fish i know how to take care of neon tetra, dont buy here they won't sell you anyway (Original) Attention terrible, vous pouvez passer une heure à attendre d’être soigné, essayer d’acheter un petit banc de néon tetra, une vendeuse m’a demandé combien de gallons j’avais et que d’autres poissons, commentaire qu’ils ont été les premiers que j’ai mis dans l’aquarium, quand un autre vendeur de cheveux courts et foncés, je ne sais pas le nom, parce qu’elle a tourné le dos à moi dans tout le temps que j’étais là, il est entré dans la conversation en lui disant de ne pas me vendre parce que j’allais mourir, je pense qu’avec 7 ans d’expérience avec les poissons, je sais comment prendre soin de néon tétra, ne pas acheter ici, ils ne vous vendront pas de toute façon

ABSOLUTELY HORRID!! I visited the store only to find the horrid and poor condition of this red Scarlet macaw. Anyone who is experienced with birds, especially parrots, can easily see when a bird is ill and poorly taken care of. This Macaw's feathers are severely missing on its chest which is a HUGE RED FLAG in the condition of its health. It is the result of poor diet and emotional distress. Parrots shed feathers but this is NOT a normal feather molting! I even showed my friend who is a professional bird trainer for 20 years and he confirmed that this is alarming and that the bird is not in proper care. I tried to ask the staff and they simply did not care and could not answer questions about the nutritional diet or the medical care of this Macaw. UNBELIEVABLE. This is the result of hiring incompetent and untrained people who lack empathy and common sense in caring for an animal, and wild animal mind you! The head office and investors of Centre d'animaux Safari need to take responsibility and take action. If they are going to keep wild animals such as this macaw captive in a cage, at least be responsible and properly learn to care for it!! This is unacceptable and I will be reporting this to the ASPCA for negligence and posting on all forums as well. I URGE YOU TO VISIT THIS PLACE AND SEE FOR YOURSELF! DO NOT PURCHASE ANIMALS FROM THIS STORE. Response to the owner: That is a great professional response. There are no accusations here, just evidence of the poor condition that this macaw is in. It is CLEARLY shown in the photos I provided. If you can't tell by the photos, you can make an effort and go see the animal in person instead of responding to google reviews all day. I also don't know why you need me to email you? To discuss what? I did my due diligence by getting someone's attention at this company about the condition of this Macaw, since no one at the store seemed to care. So now please do your due diligence by urgently bringing this matter to your supervisors and getting this investigated and getting the Macaw the proper professional care it needs.

This is no offence to any of the staff members working there, they were all super friendly there’s just a few problems with this place. First, their hamsters (rodents in general) are not healthy and not in a good environment/space. There’s about 5 hamsters that are 5-7 months all together which is super bad since they cannot be together after 8 weeks+. They’re also super afraid and anxious and they are not hand trained at all which causes them to be terrified. Not to mention, they do not even know the sexe of them. These hamsters should be sent to places that actually have the space to welcome so many hamsters and have the staff and patience to take care of them properly instead of just selling them and only thinking of business and not the safety and care of the pets/animals they have in their possession. Not a good place imo.