Featured Reviews


Frequently mentioned in reviews: service (26) Montage (26) experience (21) amazing (19) hotel (19) staff (16) great (16) Laguna (15) location (15) time (14)
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  • 5/5 Misty B. 2 years ago on Google
    This was our first time staying at Montague Laguna Beach and will definitely not be our last. We had an amazing experience. The staff goes above and beyond with absolutely everything from valet, to the restaurant, front desk, the spa, pool attendants, and room attendants. Everyone here makes it their mission to provide a wonderful customer experience. We ended up extending a day because we didn’t want to leave. The grounds are well kept and you can see they take pride in all areas of the property. Their private beach is stunning and just a short walk from the rooms. I’m already looking forward to our next trip here.
    5 people found this review helpful 👍

  • 5/5 Belinda C. 4 months ago on Google • 31 reviews
    We were Blessed by a lovely family to officiate a wedding celebration of Michael and Cindy Adkins. We were treated with such passion and respect. I really appreciated the turndown and cleaning service staff. They helped make your stay enjoyable. Every day, the rooms were refreshed with extra special touches that made you feel welcomed. They all went out of their for you to feel like Royalty. Thank you all for your kindness. from room 421. Craig and Belinda Cook

  • 5/5 Gracie M. 9 months ago on Google
    We had a beautiful day at the beach thanks to Ashton and Brody. They were very attentive to our every need and extremely personable and kind. In addition, Brianna by the big pool was amazing. It was some of the best service that we have ever had… above and beyond. Thank you.
    2 people found this review helpful 👍

  • 2/5 Brian P. 1 year ago on Google
    This property is absolutely magnificent. Therefore, a default of two stars. Unfortunately they use this as a built-in model and forget about Service (and I’m pretty forgiving in this area!) If you don’t like to wait for things bags, car, food, drinks, this is not the place for you. You will spend hours waiting for anything, and every request you feel like you’re inconveniencing them! This is not based on one experience but 4 with repeated results. Also, multiple friends of ours have very similar stories. This ‘luxury’ hotel with a ‘luxury’ price needs to act like it. Look elsewhere, go for lunch or to the beach - stay somewhere else. I recommend Pelican Hill based on extremely amazing property and service! Never a bad experience. Hope this helps!
    2 people found this review helpful 👍

  • 5/5 Candice H. 2 years ago on Google
    Where do I start? First and foremost, this is the best customer service experience I’ve had since moving to California 5 years ago. No age or racial bias that my partner and I have experienced in the past at resorts, just kindness, patience, and attention to detail. The view is breathtaking, peaceful, and colorful. The beaches are clean and not overpopulated. The rooms are clean and meticulously designed, and the tech & COVID friendly way they have their menus the remote set up is pretty innovative. The concierge knows what they’re doing and will make whatever accommodations happen. In love with this place; will be absolutely returning.
    1 person found this review helpful 👍

  • 1/5 Jola C. 10 months ago on Google
    This is only a review of the pop up restaurant Talay Thai Kitchen, not the hotel. The hotel is wonderful and the spa is outstanding. Strongly recommended. Talay: They have a few vegan options and they are great, the soup is absolutely amazing, but unfortunately the vegan side of the table was served food that contains animals body parts and was told it was vegan. This is absolutely unacceptable. People who care about ethics had animal parts inside their mouth when they dedicate their lives to saving other sentient beings lives. You will probably not understand how that makes someone feel but it's something that should never happen.
    1 person found this review helpful 👍

  • 5/5 Nicole W. 1 year ago on Google
    My sister and I had an incredibly memorable stay at the Montage Laguna. The accommodations were amazing. We found the beds to be the so comfortable! The staff delivered beyond our expectations. They were genuine in their interactions and were so attentive. We can’t recommend this property enough. I’d like to give an extra special shout-out to Breanna and Vince who made our pool experience top-notch. We will absolutely return and will tell everyone we know about our stay, thank you THANK YOU!
    1 person found this review helpful 👍

  • 5/5 Kip 11 months ago on Google
    So, I’ve stayed a a couple of nice hotels. The Montage, upon arrival to departure was as warm as it comes. All the employees were friendly. They would stop, say hi and let you pass. They provided several waters a day??? What? They didn’t even sell $20 bottles in the room. So, dang nice! Room Cleaning catered to everything. Cleaned sun glasses, laid out slippers, chocolates book markers, Davis Allen Baker DAB played great music at night. Poolside Elias and Chloe were awesome. Nice mustache Elias👍! Great walk on the clean, in crowded beach with my woman. I’m The only damper, I was here on biz, was about thirty minutes of the private dinner the first night was spent with the group of successful businessmen griping about $50 margaritas. I was shamed into not ordering one. Seems pricey. All else spot on! Oh, the gym, forget about it! The best hotel gym except for one other and that’s a tie!
    1 person found this review helpful 👍

  • 5/5 Scott W. 11 months ago on Google
    Excellent location, excellent service, fantastic views. The proximity to the ocean is relaxing, deionizing and refreshing. Many rooms have a balcony. The bed and pillows were so comfortable that I had to look up the brand and buy my own. Montage deserves the praise as one of the top hotels in socal.
    1 person found this review helpful 👍

  • 5/5 Jedi Master A. 2 years ago on Google
    We spent 4 nights at the Montage. The place was wonderful, clean and relaxing pace. It was a perfect quiet vacation that we wanted. The room was clean and it smelled good. We appreciated the little things. They had a lady that came out with different animals at the pool. The day we found out about her, she had a hawk that scared away some birds. They also had live music on the pool and it was really nice. The beach was almost empty and the place feels really high end. The food was also great. The staff was kind and nice and the valet would get our cars out very fast. We never had to wait long on anything. Had a great time and will come back soon.
    1 person found this review helpful 👍

  • 5/5 Karl S. 5 months ago on Google • 10 reviews
    Our family booked Christmas Eve dinner. The atmosphere was inviting to the holiday spirit. Our servers were polite, attentive, and accommodating to our request. Our selection of appetizers, salads, and entrees all accompanied by wine and cocktails were delightfully pleasing to the palate. We look forward to booking our next family gathering at the Montage Laguna Beach.

  • 5/5 Andrew R. 5 months ago on Google • 9 reviews
    I recently had the pleasure of staying at the Montage hotel and resort in Laguna Beach, and it truly exceeded all my expectations. Nestled in a pristine location, the breathtaking views of the Pacific Ocean from the property are nothing short of spectacular. The resort's commitment to excellence is evident from the moment you arrive, as the staff greets you with warm hospitality that sets the tone for an unforgettable experience. The service at the Montage is impeccable. The staff goes above and beyond to ensure that every guest feels not only welcomed but genuinely cared for. From the concierge to the housekeeping team, each interaction is marked by professionalism and a genuine desire to make your stay exceptional. One of the highlights of my visits to the Montage is the live music in the lounge. The piano player Steve, along with the other entertainers, David and Chris, are extraordinarily skilled, creating an atmosphere that is both sophisticated and inviting. The selection of music is diverse, catering to a range of tastes, and it adds a layer of elegance to the overall ambiance. I find myself returning to the lobby, even when I'm not staying overnight, just to bask in the musical talents that grace the lounge. My gratitude extends to the Montage for consistently being hospitable during my visits. Whether I'm a guest or just stopping by for the live music, the staff always makes me feel like a valued patron. This level of attention to detail and genuine friendliness sets the Montage apart, making it a destination I eagerly anticipate returning to. In summary, the Montage hotel and resort in Laguna Beach is a true gem. The combination of a pristine location, outstanding service, and the enchanting live music in the lounge make it a five-star experience. I wholeheartedly recommend this haven of luxury and relaxation to anyone seeking a memorable getaway.

  • 5/5 Malia S. 11 months ago on Google
    I just go to the spa and it is the most incredible experience. Robe and sandals, refreshments, hot tub, ice plunge, steam bath, sauna, cold face towels. The pool view is unmatched and the frose is one of my favorite cocktails! I don’t like any blended drinks but this is the one exception, it’s also nice and strong

  • 2/5 Keith D. 5 months ago on Google • 7 reviews
    Overall swing and a miss. First time actually staying at the property - been here for drinks 20 years ago or so right when it opened. All I can say is that our simple breakfast took over an hour after waiting an additional 30 minutes to be seated (only to find out that reservations would have helped this). They were unable to accommodate us on property for dinner - so they made us a reservation at a restaurant across the street. That experience is even worse as we sit here waiting 30 minutes past the reservation that was set to get seated. At these levels and this spend it needs to be handled a little better. We have spent the day touring my old favorite dives in Newport and experienced better service across the board. Rooms are meh - location is of course jaw dropping. There are plenty of five star reviews and experiences. I wish we had those moments.

  • 2/5 Joshua M. K. 7 months ago on Google
    I have stayed at this hotel several times because I really enjoy the resorts location on the beach. The service and food is absolutely terrible for the price. Starting with the food, every establishment they have has the worst service and tasting food with limited options. (Spending 1500 a night plus for this type of cuisine is unacceptable in my book). My last trip they couldn’t get anything right and when I complained, just received false promises of a call back etc but nothing ever happened. I warn you, if your looking for a nice resort with horrible food and ok service this is the place otherwise you will be disappointed. One thing the hotel has going for them is one employee named Luis by the adult pool that is amazing. Cheers.

  • 5/5 Daria S. 1 year ago on Google
    We had an amazing experience in outdoor restaurant on Montage property. Nick and Vivian went above and beyond to make our drinks/lunch as perfect as it could be. Amazing views, outstanding service, great people… What else would you need to have a good time in south California? Definitely must visit.

  • 2/5 Yam 9 months ago on Google
    The Menu at the Loft was great and food presentation and taste superb. The location is of course fantastic. Mostly great service with a smile ( hostess and server at the Loft). Then, we went to the lounge for desserts and coffee However, the Lounge personnel needs more training. It took 30 minutes to have someone greet us and take our orders. There were 3 servers plus a bartender. The place may have had 6 tables that were full. Mostly they stayed by the bar and chatted. Lounge personnel is the most important personnel as they are the first contact inside the hotel. Just saying.

  • 5/5 Marcela C. 9 months ago on Google
    My stay at this luxury beachfront hotel was nothing short of spectacular. From the moment I arrived, I was enchanted by the breathtaking ocean views that greeted me. The hotel’s prime location, just a short walk from the beach, made it incredibly convenient to soak in the sun and enjoy the refreshing sea breeze. Speaking of luxury, this hotel truly lives up to its name. The opulent decor, plush furnishings, and modern amenities created an ambiance of indulgence and comfort. I felt pampered every moment of my stay. I’ll be back!

  • 5/5 Safba K. 7 months ago on Google
    Best staycation! Need time to decompress while being still local. It’s like I’m transported to a tropical island yet somehow never left the comfort of home. The rooms were spectacular and clean. Service was exceptional and worth the price in my opinion. You get what you pay for!

  • 5/5 Isabelle E. 6 months ago on Google
    We had an amazing experience. Staff was professional, kind, and provided top notch service. The views are unbeatable. The room was clean and comfortable with nice touches from housekeeping. Thank you!

  • 5/5 Harriet W. 9 months ago on Google
    From the moment I stepped into the lobby, I knew I was in for an exceptional experience. The room's elegant décor, combined with its modern amenities, provided the perfect blend of comfort and sophistication. The staff's attention to detail and friendly demeanor added a personal touch to my stay. I was pleased to learn about the hotel's sustainability efforts, which showcased their dedication to making a positive impact. The dining options were superb, with a menu that catered to various dietary preferences. The hotel's strategic location allowed me to explore the city with ease. This hotel is without a doubt a destination that offers comfort, quality, and memorable experiences.

  • 5/5 Alicia R. 6 months ago on Google
    It's heaven on earth! The hotel staff spares no expense to ensure customers have a flawless experience. The beach is beautiful, the suites are perfection -- especially the ones closest to the beach. The room service is timely and detail oriented. You feel like you're thousands of miles away, yet you're still in SoCal.

  • 5/5 Kevin L. 6 months ago on Google
    Stopped by for lunch and enjoyed the warmth of the facility. Adel and Jen were available for questions, Mark the bartender was receptive to furnishing the cold champaign. Colby assigned us to a terrific table on the porch with plenty of shade. The menu was complete. Kristy ensured our lunch was prepared properly and Mason served it timely. Jimmy did a great job keeping the table organized. Kenyon and Marc sent me off with a great coffee for the ride.

  • 5/5 Charles T. 1 year ago on Google
    This was our first visit to Montage Laguna Beach. The atmosphere and hospitality was phenomenal. We had magnificent beach/ocean views. Carolyn and I are so elated with the professionalism and courtesy that the staff had shown us. This is the best Resort we have stayed in our life. We will definitely be back. Charles & Carolyn Thurston

  • 5/5 Stephanie P. 11 months ago on Google
    My husband found Montage Laguna Beach 14 years ago, and we've been coming ever since. Service is amazing, location is amazing, atmosphere is serene. But I have to give a shout-out to the SPA! Shelley and the team are so friendly and helpful...they make it a pleasure to visit. And OMG, I love my massage therapist Peggy. We cannot wait to go back. :)

  • 5/5 Lauren C. 1 year ago on Google
    Spa Montage is truly a little slice of Heaven in Laguna Beach! From the staff, to the services and amenities, to the oceanfront location...incredible! I've had facials, couples and single massages, and used their gym facilities. Each experience has been relaxing, rejuvenating, and exactly what you would expect from a Montage Spa! The front desk greets you with welcome smiles, the check-in process is seamless, and the lounge attendants quickly make you feel at home! The aestheticians and massage therapists are experienced, accommodating, and pleasant to interact with! The overall so facilitates are fantastic as well! The steam room, dry sauna, jacuzzi...gorgeous! Not to mention, the oceanfront outdoor lap pool! If you are visiting or live in the neighborhood, treat yourself to a special day at Spa Montage...the experience is worth every penny!

  • 5/5 Ali M. 10 months ago on Google
    We celebrated my moms birthday weekend at the Montague and it could not have chosen a better spot. The rooms and location of the resort are absolutely gorgeous but it is the staff that makes this place so special. Amanda helped my mom get set up in the perfect room. All of our servers at the pools and restaurants were amazing, accommodating and so sweet, especially Ashton, Jonah, Julia and Breanna. We are already looking forward to our next day.

  • 5/5 Sameh R. 1 year ago on Google
    If you're looking for an amazing dining experience with breathtaking views of the ocean in Laguna Beach, Montage Hotel is the perfect spot. I've been to Montage over 100 times over the years, and I have to say that even though I live only 15 minutes away, I always enjoy coming here. The property is situated right in front of the ocean, offering an incredible view and an excellent opportunity for a walk after a nice meal or a drink. The service at Montage is exceptional, and I'm always greeted with a smile. I have to give a special shoutout to Dylan, who always makes myself and my guests feel welcome whenever we arrive. He truly makes my experience memorable at Montage. I would highly recommend locals to visit Montage for a great dining experience. The lobby is also amazing, especially when they have live music, which is almost every night. The ambiance is perfect for a relaxing evening with friends or loved ones. Overall, I would definitely recommend Montage to everyone, including locals. The views are stunning, the service is exceptional, and the food is fantastic. Whether you're visiting for a special occasion or just a nice dinner, Montage is the perfect spot. Don't forget to take advantage of their valet service, which is also top-notch.

  • 2/5 Susan S. 11 months ago on Google
    We had a great stay at the beautiful location, however, we were supposed to get a credit as there was a bathroom leak in our bathroom twice...the first time they came around midnight to fix as water would not turn off...and then the next day we went to our room to shower before a dinner, and they were in there again saying there was a leak and that the water went into the bedroom. They took about an hour so we could not shower or get ready before our dinner with relatives. The carpet by the bed on the other side of the bathroom was left wet for the trst of the stay despite another person coming in to put fans on it. Strong sewer and mildew smell. We waited to get the credit for one night, as when we checked out we were told they would get it to us later, but we wrote on 05/29/23, 06/09/23, and on 06/19/23, and didn't get any response.

  • 5/5 Stephen S. 1 year ago on Google
    My wife and I celebrated our 43rd anniversary here at the Loft restaurant. The waiter was attentive, informative, and enjoyable to speak with. The coffee encrusted steak was amazing. We have been here several times, and will continue to celebrate here. The views of the Pacific Coast are what brings people to California.

  • 5/5 Bradley C. 2 years ago on Google
    Amazing 5-star experience! The staff is incredibly friendly and helpful. You can't beat the view either... all the rooms face out to the ocean. The food is delicious, the spa is top notch - and when you pair these with California weather then this becomes a must-try-this option at some point in your life.

  • 3/5 Kelsey J. 1 year ago on Google
    The location is beautiful- the stretch of beach this hotel sits on is stunning. The rooms are okay, but a little surprising for what you're paying. Very tiny shower and slippery floors in the bathroom. I found that the young members of staff were very accommodating, attentive, and kind, while some older ones were cold or snobby or outright ignored me. I have fashion colored hair and I think that's the biggest reason for that. Overall it was okay, just not amazing for what you're paying.

  • 5/5 Laura R. 1 year ago on Google
    We did not stay overnight here, but came for Sunday brunch and to walk around. It is a gorgeous resort with impeccable grounds and service. Beautiful landscaping and a wonderful sidewalk above the cliffs/coast with benches to sit and take it all in. We ate at one of the restaurants on site with great views and good food. They validated our valet parking which was nice.

  • 5/5 David B. 1 year ago on Google
    We always enjoy this property. Even if it is just for an afternoon of drinks at the outdoor bar/ restaurant. Service is always top notch as you would expect, and they have a great menu with variety! The views are always spectacular and worth it. This is definitely one of our favorites for lunch, late lunch, and "happy hour".

  • 5/5 trevis b. 1 year ago on Google
    The Montage is unbelievable. Amazing view when you walk in. The rooms are super nice. Most impressive was the level of service. Everyone was incredibly nice and were willing to bend over backwards to accommodate you. Highly recommend. Can't wait to go back!

  • 4/5 J M. 1 year ago on Google
    Hotel is in a beautiful location! It’s nicely kept, clean rooms & clean bathrooms. Very nice staff! We never encountered a bad staff member. It was really quite remarkable. Every one is is in a happy good mood. Turn down service is such a nice touch. Only thing that I would recommend for the front desk is to let their guests know that they need to set up either a taxi or some sort of car service to take them back to the airport. It is a desert over there there are no taxis and no Ubers around. We were unaware of this and got an Uber that ended up adding more and more time in the end not being able to take us at all, asking the guys at the front door to help us out. Cullen I believe was his name called for a taxi, (thank you Cullen!) but that took about 20 minutes for the taxi to arrive and we raced over to the airport, which was quite frightening. When we got there, we had to beg people in the security line for us to cut in front of them and we were the last people to get on the plane. That changed our relaxing weekend to a very stressful end. This has never happened to us and we travel around the world, just coming off a trip to London & Paris the month before. Really helpful if they would’ve just told us that because it was our very first time in Laguna Beach. It seems like there’s a lot of regulars that come there and maybe they just forgot to mention it. So wonderful hotel, would definitely recommend. Just make sure to set up a car to come get you at a specific time because it is a desert out there:)

  • 5/5 K Z. 1 year ago on Google
    Impeccable venue, incredible views, and amazing service. The staff went above and beyond with the thoughtful details. The energy in Laguna beach feels like heaven; all the guests are at ease and super friendly. Can’t wait to go back!

  • 5/5 Gabriela K. 1 year ago on Google
    I personally just went for breakfast, but the location and service was impeccable!! It was casual and elegant all at the same time! The food was amazing and I think my favorite part was the fact that they came by with freshly baked banana bread squares for each person, including my 7 month old baby

  • 5/5 Ken M. 1 year ago on Google
    What a gorgeous place. It was an amazing time here at Laguna Beach and the Montage is an incredible hotel. The food was amazing and the bar was great. The folks were very helpful. We came at a time where it was a hot streak so the building and room was hot. The air conditioners don’t work well, but 99% of the time you don’t need them due to the great weather in Laguna Beach. I highly recommend this place if you are vacationing in this area or just want to have a weekend getaway.

  • 5/5 Senor C. 1 year ago on Google
    One of Laguna Beach best hotel to stay!! The views and atmosphere is relaxing and inviting. Spa reservation was so relaxing and way over due.....the lovely young lady Brittany was great and provided outstanding service. Definitely a hotel to consider for anyone who would like to visit Laguna Beach in California.

  • 4/5 V V. 1 year ago on Google
    The best room service of all time. That department hits it out of the park! Really enjoyed my high tea experience. Loved my stay and would definitely return. Felt like my room/bathroom could have been a little bit cleaner and paying to park when you are a guest is annoying because it is not cheap on top of an already expensive room.


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