Ol' Joe Jamaican Homestyle image

Ol' Joe Jamaican Homestyle

Restaurant

😠 Buy a food last night and the chicken cold and hard the roast chicken gravy taste like spoil BBQ. Old Joe need fi lock down make Sakura expand... People often mention service, customer, good, staff, chicken,


Address

F34F+3M2, Alice Eldemire Dr, Montego Bay, Jamaica

Website

oljoeja.com

Contact

+1 876-618-2622

Price rating

$$ $$

Rating on Google Maps

3.60 (290 reviews)

Open on Google Maps

Working Hours

  • Thursday: 7:30 am to 9 pm
  • Friday: 7:30 am to 9 pm
  • Saturday: 7:30 am to 9 pm
  • Sunday: 7:30 am to 9 pm
  • Monday: 7:30 am to 9 pm
  • Tuesday: 7:30 am to 9 pm
  • Wednesday: 7:30 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: service (20) customer (12) good (8) staff (8) chicken (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Sheena S. 5 years ago on Google
    They have the most traditional Jamaican meals and a wide variety of them too - oxtail, cowfoot, different types of soups, turkey neck curried chicken, baked chicken, BBQ chicken and many others on any given day. My favourite part of their menu is that they serve Jamaican grown food - pumpkins, bananas. They also do boiled dumplings. In addition, they serve rice prepared three different ways on any given day: rice and peas, white rice, Spanish rice etc. They have a few choice desserts; they're not bad. The food is actually quite good. The presentation of the food on the line and when plated could be better. The quality of the customer service depends on who is doing the serving. I've had good experiences and not so good ones. You get a lot of food but you will pay a decent sum for it. It's not expensive for the value but it's not the cheapest meal you can buy. For such a healthy environment, they could look into adding natural juices to their menu. It would likely work.
    2 people found this review helpful 👍

  • 1/5 Wise K. 2 years ago on Google
    Buy a food last night and the chicken cold and hard the roast chicken gravy taste like spoil BBQ. Old Joe need fi lock down make Sakura expand...
    2 people found this review helpful 👍

  • 2/5 jodiann r. 4 years ago on Google
    Food here isn't great value- it's basically over priced box food that is mediocre at best. I've tried several dishes as the location is convenient & I've never once gone "This is delicious" Food is very bland & the service of the staff is atrocious.
    1 person found this review helpful 👍

  • 4/5 Katha F. 6 months ago on Google
    The food is really good, the service is a little bit slow but most services in Jamaica are the same.
    1 person found this review helpful 👍

  • 5/5 Sashoy S. 4 months ago on Google
    Ol’ Joe has been my go to restaurant from ever since I was on the night shift back in 2015.. I love the coolness of the atmosphere, only noisy when customers come in & make the noise. Food is Jamaican style and served in wonderful portions. I’m always satisfied.
    1 person found this review helpful 👍

  • 5/5 Jay-s-kun 8 months ago on Google
    Food here so delicious and the food is well put together they have a wide variety of food there too I didn't know what to pick I wanted a bit of everything that's how good the food looks and taste even better idk why it is not more popular its awesome

  • 3/5 Debra D. 2 years ago on Google
    This is a take out ONLY place..its not bad if you want just jamaican dishes..for myself however it's my last resort place to buy food from. I am not impressed by the taste of most items..everything has this same undertone seasoning which just doesn't make you feel like you are get your money's worth!! While it's not too pricey, some items are not cheap either!! The serving staff is not the best as they dont greet you they dont wait for you to choose exactly what you want. So u can see y it's a last last place on my list to eat...my last option

  • 4/5 Antonia T. 5 months ago on Google
    Ol' Joe os great. I love the menu items. I especially love the curried goat and their soup options. It just gives you that taste of home cooking great value for money.

  • 3/5 Antoinne 6 months ago on Google
    The food is delicious but I’m begging the owner/ manager to spend even just 1 weekend to train the staff in customer service and invest in the servers. Everyone I’ve spoken to says the service is very slow. Then I finally experienced it for myself. I wish I could say I was only speechless, but it’s hard not to be vocal with such an awful service. I went there twice because the food was good but the ladies on the frontline need some training. You would die twice if you held your breath. Thank god for the gentleman working there. Please Mr owner/manager, this is a place that serves traditional Jamaican food. And is located in a tourist area, work on the service.

  • 1/5 Michelle w. 4 months ago on Google
    Upon ordering a 2 piece combo I was told no muffin and there was no substitute for the muffin. I went ahead to order, after collecting the box I was told no drinks,..'Ms Spence' cashier told me to collect drinks another day ..like WHAT?..the server went to the supervisor to inform her of the situation.. supervisor send message seh dem cant do anyth & obviously cared less. I asked the cashier 'Ms. Spence' what kind of customer service this is?.. she grab the bag and attempt to take out the meal and asked if i want a refund. Why is it that instead of providing proper customer service the best solution was to req that i accept a refund. MAAS OL' JOE... DEM PPL DE A MASH UP UR BUSINESS AND RUN WEH CUSTOMERS...

  • 1/5 Sunflower B. 4 months ago on Google
    I bought my food last Friday and I had to wait 15 minutes to get cashed. I ordered fries and you know its down to order, I waited TWENTY MINUTES before I was told my fries was given to a customer who ordered AFTER me!!! Anyway, I asked for a refund and couldn't get it because they dont give refund for fries. In total I spent about an HOUR to get my food. The food was average and I didnt even get everything I ordered, I was too frustrated to even realize. I was so disappointed. Props to that brown chubby girl who helped me in all this mess.

  • 1/5 Deidre W. 9 months ago on Google
    The elderly woman at the cash register was very unprofessional and unpleasant. Terrible customer service.

  • 5/5 Stacey-Ann S. 1 year ago on Google
    Customer service was excellent. The cashier was super nice. Food was good, I like the variety of dishes served

  • 2/5 Jr J. 1 year ago on Google
    Poor customer service from the old lady cashing plus one of the girls serving. Guess they maybe was having a bad day but their customer service was poor. Had alot of attitude. Different selections of protein to choose from though

  • 5/5 preeboyd B. 1 year ago on Google
    Great food with lots of vegan options. Friendly staff

  • 5/5 Dorcia S. 1 year ago on Google
    Great tasting food and great service from the staff

  • 1/5 Abigay J. 1 year ago on Google
    Worse customer service ever. Their staff need more training.

  • 1/5 kehlani r. 1 year ago on Google
    I wish I could give this place 0 stars… one person to serve and one to cash with a full restaurant. You’ll go there to make an order and have to leave after 20 minutes waiting to be served only to end up taking back your money… I’m sure they can afford to hire more people… smh

  • 1/5 Kerrian T. 1 year ago on Google
    For me its a no no i get sick frm eating their food ..i think its the seasoning ...n the price u need to do two size so people have a choice

  • 1/5 Tameika B. 1 year ago on Google
    Worse customer service ever, your whole staff needs training,they have 0 manners, especially that older cashier lady so impatient and disrespectful. Y'all don't even deserve the 1 star I gave,0 star should be a thing.

  • 4/5 Tashonya S. 4 years ago on Google
    Speaking for myself, the service is always quick and the food is consistently good.

  • 1/5 Moya s. 2 years ago on Google
    Poor customer service!!! The food taste like overnight food. I only give it one star because of its location

  • 4/5 Makare B. 5 years ago on Google
    The staff were very friendly and the prices were affordable. I ordered bar-b-que chicken and rice and it was well put together. Their bread pudding is phenomenal as well mot to mention the soursop juice. Delicious. I highly recommend and will be back once I'm in Mobay. 👍🏾👏🏽😁🤗

  • 5/5 Dennis C. 2 years ago on Google
    Awesome Jamaican food. Very delicious. Good customer service and service time is swift.


Call +1 876-618-2622 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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