Sakura Express (Fairview/Bogue) image

Sakura Express (Fairview/Bogue)

Restaurant

👍👍 Nice place to go and grab Lunch or Dinner, a lot of options plus nough Food! People often mention service, good, customer, chicken, great, money, time, staff, servers, customers,


Address

F34F+4P6, Montego Bay, Jamaica

Contact

+1 876-953-6034

Price rating

$ $$$

Rating on Google Maps

3.80 (378 reviews)

Open on Google Maps

Working Hours

  • Friday: 10 am to 10 pm
  • Saturday: 9 am to 9:30 pm
  • Sunday: 12 to 7:30 pm
  • Monday: 11 am to 8:30 pm
  • Tuesday: 11 am to 8:30 pm
  • Wednesday: 11 am to 8:30 pm
  • Thursday: 11 am to 8:30 pm

Featured Reviews


Frequently mentioned in reviews: service (32) good (21) customer (20) chicken (18) great (12) money (11) time (10) staff (9) servers (8) customers (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Gabrielle L. 1 year ago on Google
    The food was not bad at all. However the customer service is the worst and there was even a worker having a big cursing session with my friend. I do not recommend anyone to go here if you are having a bad day or to really encounter with any worker. If you have to go minimize interaction as best as possible and even if you want to buy something to drink i recommend you buy it elsewhere to minimize interaction with the workers, take my foolish advice.
    3 people found this review helpful 👍

  • 5/5 Ricardo B. 1 year ago on Google
    Nice place to go and grab Lunch or Dinner, a lot of options plus nough Food!
    3 people found this review helpful 👍

  • 3/5 Kamau D. 4 years ago on Google
    This particular KFC is one of the worse, the staff has an attitude, constantly. They don't try to helpful it's as though they just come to do the minimum to ensure they get payed. There are a few members of staff though who do their best and I commend them but they are far and few in-between. The food overall does not suffer, it's always maintains a high quality.
    2 people found this review helpful 👍

  • 1/5 Michelle “Review Queen” R. 1 year ago on Google
    Sakura's food used to be good once upon a time but over the past few months, or possibly years, the food has decreased SIGNIFICANTLY in its quality. The food has started being severely underseasoned, specifically their rice and noodles (which have also been overcooked). To make matters worse, their staff is lacking in basic customer service skills and the most basic level of manners. This has been my experience at the St. Ann and Montego Bay locations, I'd hope that the other locations are not approaching their impending doom.
    2 people found this review helpful 👍

  • 4/5 samantha T. 1 year ago on Google
    Customer service stinks. Good food though and adequate enough to fill the stomach. The ladies needs to learn how customer service. They act as if you are begging them for food.
    2 people found this review helpful 👍

  • 3/5 Amarillo B. 3 years ago on Google
    Nuff nice food but the customer service needs work. You might notice bad attitudes from the servers to customers as if they do not want to serve you anything. Aside from that Sakura offers many meal choices including a two vegetarian (vegan?) options. Sesame chicken is a popular favourite of many Sakura patrons. The food tastes good and servings are large enough to share.
    1 person found this review helpful 👍

  • 3/5 Daii Dream T. 3 years ago on Google
    I like the Jamaican flavor to their food...The Chinese/Japanese concept is aiight I've tried it maybe once or twice but I'm not a fan. Other than that they're cool. You get a lot of food for your money so you can complain
    1 person found this review helpful 👍

  • 4/5 kemar w. 3 years ago on Google
    It was good enough it's worth spending your money and time there.👍
    1 person found this review helpful 👍

  • 4/5 Sean Mc L. 4 years ago on Google
    Food is great but the servers need to work on their customer service.
    1 person found this review helpful 👍

  • 4/5 Geovanni N. B. 4 years ago on Google
    Food is amazing, it never disappoints . Anytime one goes to Sakura there is always a long line but as many in Jamaica will know if a place sells good food at reasonable price there will always be a long line #lol and that's d case. Service is a tad poor tho re: attitude towards customers. All in all i still like it. #foodfoodfood,
    1 person found this review helpful 👍

  • 3/5 Britani S. 4 years ago on Google
    Adds to variety offered at the shopping center and a little pricey but they got lunch special period thats reasonable. Not Jamaica food! if u looking for that go next door, #OleJoe. They stingy with shrimp pieces thats already so expensive so pick something else! Like sesame chicken wings 😊😏 they good!👌
    1 person found this review helpful 👍

  • 1/5 Island B. 1 year ago on Google
    Cashiers and servers are rude they served my food like jamaican outside dogs food. i would never try it again
    1 person found this review helpful 👍

  • 2/5 Shakira B. 1 year ago on Google
    Extremely bad customer service. The servers have no sense of how to properly deal with a customer, especially me being a new customer. If I wasn’t really hungry I would not spend my money here. The food was good tho.
    1 person found this review helpful 👍

  • 4/5 Sherine L. 4 years ago on Google
    When I used to be a fan of Chinese food I ate here quite a bit. Their selection of dishes is quite broad and their portions are large enough. I'm usually confused choosing which meat options to add to my meal. I love their fried rice. Sweat and sour chicken is also at the top of my list. The line is usually pretty long around lunch time but the wait is worth it.

  • 4/5 Claudette D. 3 years ago on Google
    Customers services Covid restrains action

  • 5/5 ShortBoss Offc. N. 3 years ago on Google
    There meals are very delicious

  • 5/5 Miss M. 3 years ago on Google
    Amazing, great tasting food, with a wide variety to choose from.

  • 5/5 David C. 4 years ago on Google
    Great place for a Japanese/Chinese takeout especially on the weekends. My go to place for Friday night dinner lol... can be hectic on the weekends at nights rather than during the day, overall good customer service and good food, happy customer.

  • 3/5 jeron d. 4 years ago on Google
    The atmosphere is usually clustered due to the constant flow of customers. It has good food options backed with good quality. Unfortunately seating for more than three can be a hassle.

  • 5/5 Kevin W. 3 years ago on Google
    I love the Chicken Crispy with the Lomein

  • 4/5 David H. 4 years ago on Google
    Good food. Longish lines usually but reasonable wait times. Some items have a few unexpected bones, but great variety. Like the way they stuff the food containers.

  • 3/5 Zari N. 4 years ago on Google
    The food is a bit too greasy sometimes but otherwise it's average. The customer service is satisfactory.

  • 5/5 Adriel C. 3 years ago on Google
    Excellent

  • 3/5 Kerah T. 3 years ago on Google
    The service was much faster but still poor. The servers are not very customer centric. The food is still mediocre but cheap. Don't come here looking for authenticity.

  • 5/5 Al W. 3 years ago on Google
    My favorite food place in Mobay

  • 4/5 David B. 3 years ago on Google
    The food is great, no wonder alot of people go there

  • 5/5 Ryien S. 3 years ago on Google
    Great

  • 5/5 suzette r. 3 years ago on Google
    Food is excellent, and you get choices,its worth the money

  • 4/5 Winston B. 3 years ago on Google
    Food is awesome and affordable... Customer service has scope for improvement. But the food makes up for it.

  • 5/5 Selena E. 3 years ago on Google
    Love their food and the servers are quick with attending to you.

  • 4/5 Shevell B. 3 years ago on Google
    It was great

  • 3/5 R R. 4 years ago on Google
    I rather not say.

  • 4/5 L S. 4 years ago on Google
    Ok

  • 1/5 Lindsay O. 4 years ago on Google
    Awful .....very colourist.

  • 1/5 Blue J. 4 years ago on Google
    The food is HORRIBLE, compared to the one in Spanish this tastes literally like dog food 🤮🤮🤮🤮🤮🤢🤢

  • 4/5 ballyard 4 years ago on Google
    Food is very good ....the lady's and alway courteous

  • 1/5 Anthony t. 4 years ago on Google
    Nice food poor customer service

  • 5/5 not a t. 4 years ago on Google
    Good food

  • 4/5 Carl S. 4 years ago on Google
    Not the best food 🍕 but can eat

  • 4/5 Brandon B. 4 years ago on Google
    Tasty

  • 4/5 Craigfrja 4 years ago on Google
    i like Chinese food

  • 5/5 Bianca B. 4 years ago on Google
    Ok service. Great food

  • 3/5 Crystal S. 4 years ago on Google
    Better than the one at BayWest!!!!

  • 5/5 Kaylene B. 4 years ago on Google
    I love the wings

  • 4/5 Lennox H. 4 years ago on Google
    Good food.a wide variety of meat kind to choose from

  • 1/5 Troiann H. 4 years ago on Google
    This place is sickening, the smell and overall up keep it extremely poor, i only purchased a bottle water because I got turned off from the smell and overall upkeep of this restaurant, i definitely don't recommend buying any cooked food from this place

  • 4/5 Tajeune S. 4 years ago on Google
    Nice food alot of different choices to eat

  • 3/5 Sheridon K. 4 years ago on Google
    The variety is ok.

  • 3/5 Simone C. 3 years ago on Google
    Was not bad KFC please cool down on salt and tell your workers to wear mask properly

  • 4/5 Dwight B. 3 years ago on Google
    These staff are best suited for the Campus branch. They understand the clients quite well an unusual unexpected but lovely experience... #Lastcustomer #FridaynightMedz

  • 3/5 Teinte N. 3 years ago on Google
    Service was speedy, perhaps due to a small amount of customers at the time. Nothing spectacular.

  • 5/5 Ezekiel Jefet M. 4 years ago on Google
    Amazing experience! A/C smells great. Thank you KFC, 9B Chancellor UWI, 7, Ring Road, Kingston.

  • 4/5 Danielle M. 4 years ago on Google
    Good food, but they don't always have what the menu offers.

  • 4/5 Orlando P. 4 years ago on Google
    Quick service on a "non-public holiday weekend ". The food was good quality.

  • 3/5 Erica J. 3 years ago on Google
    The service was very slowwww. There wasn't much customers but the servers moved slooowly.

  • 4/5 Neon C. 4 years ago on Google
    Has really nice barbecue chicken. Service was fast.

  • 5/5 Michela B. 4 years ago on Google
    Some of the staff are very helpful always great food too

  • 2/5 Eva R. 3 years ago on Google
    Waited in line for over 20 mins only to be told when it was my turn you will have to wait half an hour for chicken.staff next training on dealing with the public.Because KFC gets the sales they just take us for granted.

  • 1/5 Barry H. 3 years ago on Google
    Lousy customer service

  • 3/5 Jonique T. 3 years ago on Google
    They need better management. I bought in addition to other items, a popcorn chicken which comes with 2 sauces and because it was raining and I was waiting for long I collevted the order without checking, when I went home and saw that I didn't get the sauces along with the fact that I didn't get any ketchup or any napkins, I came back and told them and didn't get the sauces. So please check your items before you leave. During Covid, with far less population, they need to work better to manage their customers and ensure that they have their items ready, you can't have customers waiting 30mins for Krispers (without letting them know in advance the wait time), or telling them you ran out of napkins, that's poor business management and poor customer service. I gave them a three because their food actually tastes good, and I like their fries: it's not soggy like most of the other franchise locations.

  • 3/5 Sean V. 3 years ago on Google
    Good likkle kfc inna di vicinity hardly crowded and the staff members dem hard working and polite...

  • 3/5 Glendola G. 3 years ago on Google
    Nar go lie. The chicken is great, but the wait is always way too long. They need to do something about speed.

  • 3/5 Tarik E. 3 years ago on Google
    Poor Service but chicken ready

  • 2/5 Renee J. 3 years ago on Google
    This branch rarely have chicken or certain products ready. Even in the pandemic. On my last visit the security was sitting in a corner and persons could walk right in. Campus is empty so protocol easily followed

  • 2/5 Richard M. 3 years ago on Google
    Slowwwwwww food

  • 2/5 Kirpatrick F. 3 years ago on Google
    Meh

  • 4/5 jevaughn s. 3 years ago on Google
    Not bad. They observed the Covid-19 protocols well. Unfortunately they didn't have BBQ or Zinger ☹.

  • 3/5 John W. 3 years ago on Google
    Crowded

  • 4/5 Samantha L. 3 years ago on Google
    Service was slow

  • 5/5 Colin M. 3 years ago on Google
    Quite and not crowded

  • 4/5 Raylee D. 3 years ago on Google
    The food is as expected.

  • 3/5 Gillian Nicole M. 3 years ago on Google
    The service was VERY slow today and the guard on duty quite unpleasant.

  • 5/5 Javane T. 4 years ago on Google
    Nice place to grab a bite

  • 1/5 Joseph F. 4 years ago on Google
    Bad customer service

  • 2/5 Yulande L. 4 years ago on Google
    Had to wait too long. They missed my order and had to go searching for it

  • 5/5 Kerrica G. 4 years ago on Google
    The famous bowl bbq

  • 1/5 Eelon G. 4 years ago on Google
    Extremely poor customer service from the cashier who was busy curing the POS machine to the server who was busy chatting with the other persons around the back and not paying attention to her role.

  • 3/5 King M. 4 years ago on Google
    Always busy once it is open..best hour to go there is as soon as it is opening or else you will be stuck in a long line due to the fact that nuh baddi nuh cook at them yard...you usually can get through at other hours in the day if you don't mind waiting

  • 3/5 MissMirus R. 4 years ago on Google
    (Translated by Google) Kfc Uwi, generally consistent. (Original) Kfc Uwi, generally consistent.

  • 3/5 Stacy-Ann C. 4 years ago on Google
    Sloooooowwwwww

  • 3/5 Delano L. 4 years ago on Google
    Too small and service kinda slow

  • 4/5 My Jamaica by L. 4 years ago on Google
    I go for the chicken What about you

  • 4/5 charmaine s. 4 years ago on Google
    It for late working class people

  • 5/5 vanessa n. 4 years ago on Google
    They sell Finger licking Rats. You should try it

  • 4/5 Gareth W. 4 years ago on Google
    Small, on campus location.....can't refill tho...seems they can't feed the whole university campus with refills of cup drink...

  • 5/5 MYNATURAL S. 4 years ago on Google
    It was great

  • 2/5 Kaydiann W. 4 years ago on Google
    They know how to fry chicken

  • 4/5 Floyd P. 4 years ago on Google
    Kfc is doing alot upgrades making u want to go in there all the while

  • 5/5 Desma B. 2 years ago on Google
    Asian based restaurant, with variety of chicken styles, shrimp, fish and a delicious vegetarian dish. Fried rice or noodles is a choice of what you can have chosen. I wish they had soup. Would love to taste an Asian soup.

  • 2/5 Kadene W. 2 years ago on Google
    Sakura in Montego Bay and Fair view is not like before when they've just opened. Food don't taste good now. I'd purchased a meal and the fried rice was burnt, tough and taste of pure smoke. I had to throw it away. The employees had no customer service. They all talking and giggling while inside and outside is packed with customers awaiting. Needs improvement.

  • 4/5 Courtney G. 2 years ago on Google
    Watch out for the lunch time rush ... and the after work rush lol. This is the only branch I've seen with fried chicken around lunch time (it is 🔥!). Food is honestly consistent to me, and the portions are my biggest reason to buy from them (two meals in one).

  • 5/5 Davina 3 years ago on Google
    The food is awesome. Finger licking good. The service is quick and you get a good amount for your money.

  • 4/5 shae c. 2 years ago on Google
    Alot of the new workers are not customer service friendly. I always receive good service when Lisa is working. Miss Shadae

  • 3/5 S. F. 2 years ago on Google
    The food is good but not consistent.

  • 4/5 Michael 1 year ago on Google
    Was good. Staff worked quick

  • 2/5 Wise K. 1 year ago on Google
    They need to wash their vegetables. They need to set up a system so people can tip their underpaid staff... their food needs to be consistent...

  • 2/5 Lori-Ann B. 1 year ago on Google
    The food was good, but the costumer service is quite terrible. The young lady that served me was very disrespectful and I will not be going back to that restaurant.

  • 3/5 Joshua B. 1 year ago on Google
    You can call in except for Friday...delicious meals, sweet chilly fish, crispy, and sesame wings are amongst my favorites. Customer service will be average if overcrowded. It is best to call in and pick up.

  • 1/5 Tasha M. 1 year ago on Google
    Came in saw Flys levitating over the chicken and other foods, made commotion about it but saw no reaction. Thus, came to the conclusion that the Flys were employed at Restaurants. Decided to take my money somewhere without employed Flys.

  • 4/5 Tiffany 1 year ago on Google
    Didn't have high expectations, but the food was pretty decent. I was pleasantly surprised.

  • 3/5 Keona N. 1 year ago on Google
    They have a nice variety of food reasonable priced for all budgets and all size. They will also prepare food for you if you want to serve a large gathering. They are very accommodative for that. Just bring your containers, pay and they will ensure you get your food.

  • 1/5 Shoyah T. 1 year ago on Google
    My fiance went there in the late evening. My bought noodles and three different meats (wings, orange chicken, and cowfoot) I opted to get food elsewhere because the food did not look appealing to me. My fiance went ahead and ordered. It turned out (as I had surmised) that the food was not fresh. He said there was a funny smell when he first opened the food, but he was hungry and wasn't really focused on it at the time. Needless to say, the food caused my fiance to be sick for the entire night. His stomach was upset and he kept wanting to vomit. It was bad. We would have returned the food and demanded our money back if our flight wasn't leaving early the next morning.

  • 1/5 Cordell H. 1 year ago on Google
    Worse Sakura ever! The curry was just pepper with no taste, not to mention the rice n peas....ain't going back there....I've never had a Sakura tasted this awful before. I always enjoy their food. My first time to this one and mi waste mi money

  • 3/5 Latoya F. 1 year ago on Google
    The food is great but the service is not. Too much childish behavior and and it's a open restaurant so you can see the servers avoiding the food handler protocol and procedures.

  • 3/5 Cressida S. 1 year ago on Google
    The food was ok but the customer service is extremely poor. I belive if you spending your money you should get want you want., and not what they give you

  • 5/5 Jahmone S. 1 year ago on Google
    The food is great, but the service isn't the best. I am satisfied that I can get value for my money though.

  • 5/5 Ashley c. 1 year ago on Google
    I, for one, love the food and I always go back for persons who are a bit skeptical try the seaseme chicken with fry rice and sweet and sour sauce(gray) let them add that twice.

  • 1/5 Januae's G. 1 year ago on Google
    I just bought food on here through the Sakura app which wasn't my first time today but today the lomein taste spoiled !! How do y'all serve individuals spoiled food??? for their money???.

  • 2/5 Ornella B. 9 months ago on Google
    There is something Fairview Sakura's food that doesnt sit well on my stomach. However, Sakura at Bay West tasted great... I got their stew peas pig tail. It was a lot and I enjoyed the meal. Both location is short staff. So service will be slow.

  • 5/5 LaConya R. 10 months ago on Google
    Great food....service could be better however the food is excellent. Great price for the amount of food. I definitely would return

  • 1/5 Akieno K. 10 months ago on Google
    There was alot of hair shavings in my food. This place is nasty and the attitude of the employees or owners was less than professional.

  • 5/5 Gabriel M. 7 months ago on Google
    Nice, they work very fast, food normally taste good, but I like Mala chicken and Spicy chicken, when I go there I normally buy the red meat for my family they love it but I don't, most people love the red meat one, can't remember what they call it but when you tell them the red meat they know what you are talking about. Good experience everytime.


Call +1 876-953-6034 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Quick bite
    • ✓️ Small plates
  • Accessibility
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Seating
  • Service options
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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