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  • 5/5 Brenda N. 2 years ago on Google
    In the ❀️ of Montego Bay πŸ‡―πŸ‡² Close to everything & easy access to everything you've ever thought about doing in Jamaica. Room is not just clean but really nice. No hassle check it.
    2 people found this review helpful πŸ‘

  • 5/5 Paul C. 1 year ago on Google
    Lovely hotel in great location. They have fantastic staff who are very friendly and very helpfull.
    1 person found this review helpful πŸ‘

  • 1/5 Christen M. 2 years ago on Google
    I recently stayed at this hotel with my mom. It was a last minute stay because my mom was in an accident at the airport. We therefore, needed somewhere to stay after my mom was released from the hospital. When we arrived, there was no one at the front desk to greet us. The security guard had to leave his post to assist me with sourcing the check in documents I needed. Upon entering our room we noticed that there was no kettle or hot pot available. My mom desperately wanted something warm to drink as she had a traumatic day between the accident and the hospital. There was no one available to help us get some warm water. I even asked for a mug or styrofoam cup to use the microwave and the security guard did not know where to find this. To make matters worse, I stepped on an exposed nail in the floor. The next day I filed my complaints with the front desk and the manager was not compassionate or understanding about our plight. I was disgusted with his behavior and told him I would not pay for such a horrific stay. He then threatened to call the police on myself and my mom. I will never stay at this mistake for a hotel again. The staff does not care about their guests and the manager should be fired for how disrespectful he was.
    1 person found this review helpful πŸ‘

  • 5/5 T N. 6 months ago on Google
    Excellent location, walking distance to beaches, shopping, parks, restaurants and night market. Just across the street there is a public beach that was not crowded when we were there. Our flight landed early morning and they checked in us at 11 am also allowed for late checkout. The staff were friendly and helpful. The Jamaican breakfast was good. We only stayed for a day before heading to Negril.
    1 person found this review helpful πŸ‘

  • 5/5 Julia D. 7 months ago on Google
    Excellent location, within walking distance of parks, beaches, shops, casinos, cafes, bars, etc. The staff is friendly, always smiling. The atmosphere and interior are relaxing. It's cozy, the employees maintain cleanliness and well-being. Breakfast is included in the price, it is hearty, there is a choice. Stunning views from the veranda of the hotel. The rooms have everything you need for a comfortable stay. Sometimes at night the music in the nearby bars is very loud.
    1 person found this review helpful πŸ‘

  • 5/5 RaisingAden &. 1 year ago on Google
    This place is very nice, we only stayed one night but the location was perfect beautiful beach nearby, several restaurants, shops etc. It's clean and felt like home. I will return for sure. Rooms are nice size, hot water and very nice. Well pleased πŸ™ŒπŸ½
    1 person found this review helpful πŸ‘

  • 4/5 Mana P. 1 year ago on Google
    We stayed 4 nights there, the room was small with no window on, and very low water pressure although on the booking site they had window on. Other than that, the staff were helping and friendly. The location was great. We walked everywhere, lots of things and restaurants just around and if you only have backpacks you could even walk to the airport. Also, they have a clean pool on site. Overall, that was a good enough stay.
    1 person found this review helpful πŸ‘

  • 4/5 Marcus O. 2 years ago on Google
    We enjoyed our stay. Staff was friendly and helpful. The hotel has a nice small swimming pool and rooms are nice. The location is also quite good close to airport,beach and some restaurants and shops.
    1 person found this review helpful πŸ‘

  • 5/5 Tonja H. 8 months ago on Google
    Had to change hotels asap and Tammy was able to help me with a reservation and transportation from another hotel. Me and my group stayed an extra day. This hotel really surprised me and we really liked the room, customer service, free food and vibe it gave. If you need a hotel that doesn't break the bank with a calming atmosphere, this is it!! I'm a very picky person when it comes to hotels. After staying at the Riu Palace for 4 days, this hotel just set the mood for comfort. I forgot to take pics of the room! It was very comfortable even for 4 grown women and the bathroom was a pretty good size.
    1 person found this review helpful πŸ‘

  • 5/5 mznikia1 1 year ago on Google
    I have no complaints! When I arrived Danique (maybe Daneek) at the front desk was super nice. She complimentary upgraded my room so that I had a beautiful view. My room was cleaned each day I was there and the staff were all very nice. I loved it and will definitely be back. Also it is right on the hip strip so you can walk to everything!
    1 person found this review helpful πŸ‘

  • 3/5 Elyce E. 1 year ago on Google
    Breakfast was good every morning and the staff were friendly.
    1 person found this review helpful πŸ‘

  • 5/5 Kanesha S. 1 year ago on Google
    Was very clean we stayed 2 nights then booked again for another 2 nights. Samantha the waitress thar served us breakfast was very amazing πŸ‘
    1 person found this review helpful πŸ‘

  • 1/5 Veronika K. 10 months ago on Google
    the worst hotel and I mean it we arrived and from the start the lady at the reception was so unwelcoming we got into our rooms and in our room the air conditioning didn’t work and it was so hot so we told the reception and they said that they will call maintenance we waited like two hours for the maintenance only for him to tell us it can’t be fixed so we asked if we can change rooms we were told that they don’t have any rooms available. The breakfast is so bad the options are very limited if you want an omelette with cheese you need to pay extra for the cheese 2$ if you want one more pancake extra 2$ or one more glass of orange juice or tee another 2$ I had the pancakes and it was tasteless I couldn’t eat it. The pancakes came with some sort of syrup and it was the most disgusting thing ever

  • 1/5 Ruben T. 1 year ago on Google
    Perfect location but didn't have no bed sheets TV signal sucked

  • 4/5 ONIEL W. 1 year ago on Google
    Great small hotel, very nice and affordable.

  • 4/5 Ryan H. 3 months ago on Google New
    Clean with fairly modern updates in the bathroom. The bedroom was spacious with fast, stable Wi-Fi, and even had a writing desk. Perfect for the business trip. Step outside to a decent view of the Caribbean Sea.

  • 1/5 Tb 7 months ago on Google
    The security guard on night shift is very rude. Won't get up to let you in late and stare you down when you ask him why he has so much attitude. Obviously hates his job therefore he should step aside and gain a new skill. I will make sure that next time I visit I will protect myself from this guy. He acts like he would want to start a fight and as a retired officer I am trained to desclate however I believe in self defense as a result from threats.

  • 4/5 Dr Becky A. 1 year ago on Google
    Come for the brilliant Jamaican breakfast - stay for the friendly staff. Nothing was too much trouble! Thank you for a wonderful stay. NB: Authentic Jamaican breakfast was delicious. I'm going to miss my vegetables, fish and akee! x

  • 5/5 Dominique H. 1 year ago on Google
    We loved it here, absolutely amazing and breakfast was lovely too

  • 5/5 Tammy B. 1 year ago on Google
    The staff made it excellent, a few issues booking in and with water, but all things considered, we would return because of the incredible friendliness and helpfulness of reception and the other staff.

  • 4/5 Janice W. 1 year ago on Google
    Altamont west is very peaceful and the rooms are clean and airy,staff was a pleasure being around. I would visit again πŸ˜‚β˜ΊοΈ

  • 4/5 Anntonette B. 1 year ago on Google
    One of those quaint little boutique hotels you would enjoy being at. Very clean with modern amenities.

  • 5/5 Orlando Mobile G. 1 year ago on Google
    FANTASTIC Staff. Excellent customer service for a very reasonable price. This is an AUTHENTIC Jamaican hotel, with a family friendly atmosphere that feels like HOME 🌴. πŸ™ŒπŸ™Œβ˜Ί

  • 3/5 Sydoney S. 1 year ago on Google
    Small basic hotel with good service.

  • 4/5 Jackie G. 2 years ago on Google
    Friendly staff, nice rooms and ambiance, Would definitely recommend this place

  • 1/5 Martine O. 2 years ago on Google
    I paid over €100 for a room WITHOUT a window, no hot water and the pool was dirty! I don't recommend this hotel to anyone. This hotel is located on a busy road, no sidewalk.

  • 5/5 Yulanda T. 2 years ago on Google
    We needed a place to stay fast due to our flight being canceled. It was nice and clean and had everything you needed ie...air, television, mini fridge and microwave. Staff was teally nice too! I would stay again!

  • 4/5 Leslie J. 2 years ago on Google
    This place is like being at home. Every one is warm,friendly, and accommodating. I enjoyed the atmosphere. It's a good price for a great stay. I will return again for sure!


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