Montego Bay Club Apartments image

Montego Bay Club Apartments

Hotel Apartment complex Vacation appartment Self catering accommodation Holiday apartment rental Villa Condominium rental agency

🫤 Long Review Alert! Upon arriving l I really enjoyed the Ocean view terrace, the room was very nice however could use some updates, stayed there for 5 days out of the 5 days I had a problem with the TV 3 days no TV. On the second day of the TV not working I finally found someone to call to fix the T... People often mention host, room, view, time, check, working, stay, Karl, told, worked,


Address

Gloucester Ave, White Sands Beach Post Office JMCJS23, Montego Bay, Jamaica

Website

www.airbnb.com

Contact

+1 876-453-3444

Rating on Google Maps

3.70 (79 reviews)

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Featured Reviews


Frequently mentioned in reviews: host (13) room (11) view (10) time (9) check (9) working (8) stay (8) Karl (8) told (7) worked (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Michelle S. 1 year ago on Google
    Long Review Alert! Upon arriving l I really enjoyed the Ocean view terrace, the room was very nice however could use some updates, stayed there for 5 days out of the 5 days I had a problem with the TV 3 days no TV. On the second day of the TV not working I finally found someone to call to fix the TV the young girl that comes in to bring the towels as soon as she came in she told me she wants to go home, I told her I understand but I pay for a TV that comes with the room and I would like to get it fixed she tried to fix it had one channel and told me I can use the one channel until tomorrow. I told her no I didn't pay for one channel I paid for the channels that come with the room so please find me somebody who can fix the TV, shortly after that I'll gentleman came in and rigged the wires on the cable box and said he will be back the next day to get the box put back up because after he fixed the TV the box was sitting on the futon chair, nonetheless I had TV so I didn't complain. I needed more towels for my stay before the young lady left that day I asked her the next day since she was in such a rush to go home to bring me some more towels the next day, she said yeah mon I'm bringing you towels she never brought me extra towels. Each time I would take a shower the bathroom would smell like sewage, in the kitchen one eye of the burner was not working, and OMG the bed was extremely uncomfortable, the bed was hard I woke up everyday with my back hurting because the bed was so hard and Uncomfortable. This place has very good potential just needs to be updated with modern things in there, and it my opinion to say not one time was I able to get the host Karl on the phone every time I call to speak to him someone else would answer, never did I meet him, never did he come and greet me, to this day I still have no idea who he is because he never introduced himself,. As I stated earlier the view from the balcony is amazing that was the saving Grace of my vacation.
    5 people found this review helpful 👍

  • 2/5 Desha v. 9 months ago on Google
    ⚠ ABSOLUTELY THE WORST STAY IN JAMAICA I'VE EXPERIENCED!!! Starting with my host KARL. HE LACKED PROFESSIONALISM, HOSPITALITY, AND CUSTOMER SERVICE SKILLS. He never communicated that he was my host and did not check in with me prior to my arrival. No name, no greetings, no nothing. Once I arrived, Shannon was standing in the corridor. I did not even know he worked there. Very dry with his greeting, he asked who my host was and I was dumbfounded because I never got that information beforehand. He figured it was Karl after I showed him the number I texted for a refund due to other guests complaining of mold and mildew in the apartment. ISSUES WITH MY STAY: 1.) Apartment 1007 OR 1004 (2 BEDROOMS) SMELLED OF MOLD AND MILDEW once we entered- our allergies bothered us the entire time. 2.) There's one AC in the 2nd bedroom that is used for the entire apartment. The master bedroom lacked ventilation, and the one AC could not suffice to provide coolness throughout the apartment. The master bedroom was HOT MY ENTIRE STAY!!! AC IN HOT HOT JAMAICA SHOULD BE A PRIORITY FOR GUESTS!!! 3.) Karl sent for maintenance to visit the apartment multiple times because of 1. the issue with the AC, 2. the lever for the toilet crystalized and could not flush, 3. the hot water stopped working, and 4. one of the showers would not drain, leaving standing water in the tub. 4.) MASTER BEDROOM AND BATHROOM WERE HOT!!! THERE'S ONLY 1 AC UNIT IN THE SMALLER BEDROOM. My children and I were miserably hot every night. 5.) Hot water is available sometimes!!! I couldn't shower before my departure. 6.) I had to spend more money to book an Airbnb elsewhere just to shower and have a comfortable night's sleep before leaving Jamaica. 7.) Maintenance could not fix any of our issues except the crystalized toilet lever. We just had to deal with everything else. Maintenance workers wear run-down street clothing instead of a uniform and a badge. There was no way for us to identify if they worked for the building. We kind of felt nervous opening the apartment door for them. Especially since they had to visit multiple times. POOL IS DIRTY, JUST HEAD DOWN TO THE BEACH INSTEAD! Montego Bay Club Apartments has a no-refund policy because they know how horrendous your stay will be. Money hungry and dishonest. THE GOOD: 1.) Located on the hip strip and close to the airport. 2.) The view is beautiful depending on the room you get. 3.) Our rooms were clean upon arrival. Minus the smell of mold and mildew. PLEASE READ THE REVIEWS BEFOREHAND AND BOOK AT YOUR OWN RISK!!!
    3 people found this review helpful 👍

  • 4/5 Shavonta G. 2 years ago on Google
    as of 9Dec21: I am re-reviewing this property to change it from 3 stars to 4 stars bc I definitely liked my stay at the unit I rented. The 3 star rating was in error. I only pointed out the parking and the location bc that is my honest review. And no reflection on my Airbnb host or the property. I stayed at the Penthouse via AirBnb here (in Nov 2021) and I liked the unit-especially the view. The host was helpful. The building has security, but not alot of parking and was definitely hard to find.
    2 people found this review helpful 👍

  • 4/5 Jennifer T. 5 years ago on Google
    We had a great time in Jamaica. Our room was clean and as pictured. The location was great with Doctor's Cave Beach across the street. Our view was spectacular. They had security and we felt completely safe there. The store on the 2nd floor was very convenient. On the downside, our ride was not at the airport to pick us up as promised. We called Karl and he addressed it immediately. There was also a leak from the upstairs apartment coming into our bathroom area. We called Karl and that was also addressed immediately. All in all, for the money, it was a great place to stay. If you do end up staying there, try to find a taxi driver named Hughan Jarrett. He gives great rates, is a safe driver and is very accommodating and personable. He was our taxi driver all week. He sort of hangs around the Club Apartment area.
    1 person found this review helpful 👍

  • 5/5 Kwana M. 6 years ago on Google
    Karl was so AWESOME! The condo was clean. The view was as it was pictured. It was centrally located. Right in the middle of the beaches, shopping, and entertainment. There was a travel agency within the condominium that booked 3 excursion for my friends and I. The grocery store was 24hrs. Also, there was tight security at night.
    1 person found this review helpful 👍

  • 3/5 D F. 9 months ago on Google
    A few things to point out... this place had to have been a highly sought-after destination in its day. When I say "in its day," I mean like the 80s bc almost nothing worked as it should. Nothing has been updated. It looks rundown and unmaintained. What was once the courtyard with a beautiful fountain at the bottom and beautiful green mountain side is broken, dirty, and an eyesore. There were no restaurants open. Not ever, so no food on site, and although food is just a short walk, be prepared for everyone u meet along the way to ask u to buy them food bc they are hungry. Turned the vibe all the way down. The front door to our room had clearly been busted into multiple times with a crack down the entire right side next to the lock, and maybe glued together bc I saw no screw or nail, so... not very safe. No working deadbolt. I did feel good about security, bc there was someone at both entrances watching the door, but nothing to really verify that u stayed there except the main entrance at the top. The elevator stopped working one day... sooooo... like 13 flights of steps... whew!!!! The AC did NOT WORK!!!! We could have stayed around the corner for half the price as MBCA, but they didn't have AC, so we decided against it and then ended up with no AC anyway. Had a fan, but pushing around 90° air does nothing.. literally nothing. I gave service a 3 bc we did need them, but when they came... clear attitude. The working lock has something like a child lock so you can open from the inside but not the outside, so we turned it on not knowing how the lock worked, to feel safer about the deadbolt not working. We didn't know that u couldn't unlock the door with the key if that lock was on. Someone had to come pry the door from the frame, basically just breaking in... which, hell, I could have done that myself. Clear frustration during this interaction with the lady that came up and called the maintenance man. And then I had to give the maintenance man "somethin'"... i felt obligated to tip for a service that should be guaranteed with my stay. seems legit. Other than that, the room was clean and extremely basic. Like, the true bare necessities. Bed, no headboard, and a split king, I didn't like that. None of the cupboard doors closed all the way. The breaker for the hot water was off, so the first shower i took was cold bc after my trip and customs, i def needed a shower. There were the basic pots, pans, plates, and silverware. All these were clean and satisfactory. Plenty of toilet paper, towels and washclothes, typical hotel soap. I would have liked to see cleaning products there so I could wipe some things down myself to feel more comfortable, but there were none to be found. Ok, moving on, the pool was gross. The water was cloudy and clear sentiment at the bottom in the deep end. We quickly decided against it. The view was beautiful from there, though, so take a second to go up there and look around. You'll love it. Now... let's talk about the best part.. LOCATION!! overall, I would rent this place again simply bc of the proximity to everything. The most talked about party spot club 2727 is a short walk and margaritaville right next to that. Side note: They say u got to be at 2727 early bc it fills quick, but they don't bartend. They sell bottles of liquor. Not my thing, so I went to margaritaville where I can sit, eat, and enjoy my mixed drinks. Ok,back to the location, across from Doctors Cave Beach $8/pp per day, definitely worth it, water crystal clear . I recommend snorkeling. The first day I,didn't see much. Just a giant sea snail, but the second day I saw multiple types of fish. They do close at 5:30 but there is a free public beach also a short walk. The view from the balcony is breathtaking!! We were looking directly at doctors cave beach which, I watched the sun set every day. Despite the short interaction with an attitude and the clearly unmaintained amenities, I'd go again. U pay for what u get ya know. If u want everything u see in vacay brochures, go to Sandals. If u want a quick, cheap trip, go to MBCA.
    1 person found this review helpful 👍

  • 1/5 Shavanise C. 8 months ago on Google
    This place is a scam. I booked this place for the weekend starting July 7th through to 9th 2023 for 4 adults I indicated to the host that I will be arriving between 9-10 which he said ntg about at first then on the day he indicated that I can't check in outside of check in hours which is the hours of 3-9. One person from my party arrived during check in hours approximately 7 pm , with the confirmation code and number and I was also in contact with the number provided for the host, asking them to check us in and they told us that we have no reservation at the place even though they charged the full amount from my card. There excuse was that the main person has to be there in person and on time to check in, even though I was giving permission and willing to send a copy of my Identification cardsince I was unable to get there before 9 pm. When I went back to check in the second day, they cancelled my reservation and told me that I was no show even though no one came to check me in after I've spent all day and night calling and calling them. I had to find other place to spend the first night and then went home the second night. This was absolutely the worst experience. The building was old and looked as if it was no longer working. When we went to the office they told us that we were at the wrong place but when we got the police involved it was actually the right place. We are still yet to meet the host. I wouldn't wish this experience on my worst enemy. If you book with host Karl Lawrence you are down for a scam
    1 person found this review helpful 👍

  • 5/5 Foxy M. 1 year ago on Google
    Booked last minute for two nights . Checking in was smooth . security at the place was amazing . Staff there Couldn't go more out the way to help you with anything you needed to know. The beach is litterally across the road from there, and the beach is so safe, can leave your belongings there while you swim. Unlike England. Great place for a family as kitchen and washing machine there.

  • 3/5 NATOYA C. 2 years ago on Google
    Not what I was expecting but it worked for us. The response to complaints and issues were promptly dealt with and Karl, my host was very kind. Would stay again but definitely not in a Garden View Room, as all we saw was rocks and bushes. I believe the maintenance service was prompt, the guy was very respectful, very efficient and patient. He was knowledgeable of what he was doing. Suggestions for attention are: 1.Air out the rooms before the guests get there. The room smelled old and funky. 2.Based on the amount of guests staying in the room, ensure all that is needed for all party is there before check in. 3. At least put a change of linen in the rooms since it's not all inclusive...while there is a washer there, the beds are tacky while waiting for the sheets to wash and air dry. 4. The toilet was too noisy when flushed. Plumbing work needed at room 308. Could not flush at nights when family is asleep as it would wake everybody up. Sounded like a helicopter. 5.The Glass door to patio needs fixing, it would not slide to close so we could not Even enjoy sitting on the patio as we were afraid the door would not close if we open it. Seemed to have a mind of its own...worked when it chose to. 6. Room 308 needs actual bedside tables. Furnitures advertised in ad was not what's in the rooms. 7.only 3 channels worked on the TV. Good thing we had Netflix and my computer. Overall, we made it work for us, but it sure was is not worth $2000.

  • 5/5 Codian M. 3 years ago on Google
    My stay was excellent because the host was excellent. My booking was last minute and Carl was very accommodating. I had an excellent view, the room was good and allowed for comfort and alone time as was needed. I was just across doctors cave beach and Starbucks, both of which I enjoyed. Not to mention as a grown person I still fear the elevator and get claustrophobic as soon as I get in but it helps to have someone with me and each time I rode the elevator the host was happy to be my company. I would truly recommend. The place needs some renovations but is truly a gem. Thank you Carl.

  • 4/5 Mike B. 2 years ago on Google
    Great Montego Bay experience. If you have a couple hundred hire a MaxiTour driver infront of Drs cove. Great location to go to Negril, Westmoreland, Folmouth and Ocho Rios. Great views and a kitchen to do it on a budget. Also the pool on the top is open at all hours. Ill be back

  • 4/5 Margo B. 2 years ago on Google
    I use to stay there years ago,and we always enjoyed there

  • 5/5 Kristine R. 1 year ago on Google
    Right in the heart of the hip strip. Walking distance to most places. Views are amazing

  • 3/5 Giacomo 1 year ago on Google
    The apartment was ok and the view was amazing but the condominium needs renovation- including elevators. Noisy during the night due to the clubs nearby. Good location with a lovely private beach in front of the building.

  • 4/5 Tonya B. 1 year ago on Google
    Each condo is owned by a different person. They are like studio apartments. Not bad. This is our second time here but in a different condo. The hip strip is on the street below. There is a Starbucks across the street. Beaches across and a mile down on each side. The people are very nice. I would recommend. There is a pool on the roof. Needs a little work but we enjoyed it.

  • 3/5 Mercedes S. 1 year ago on Google
    The location and service was spot on, the cleanliness of the rooms was extremely lacking. It's really inexpensive though so you get what you pay for.


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