Second time I try to purchase an appliance and the second time I have to return the items. All due to the incompetence of the delivery and installers. They need to hire qualified people that can do the job and treat customers with respect as they show up to your home. 2 out of 2 Best Buy has failed me.

Location: Okay, Parking: Okay, Service: Decent Have what I was looking for: Yes, Have to wait long to check out: no, Overall: I have been here a few times and ihas always seemed cluttered and unorganized. Today was different as it was better designed to find products I was looking at. This location is bit smaller from others I have been to, but I do feel confident that will have what I need at that moment. YesnI would go back again 3.5 stars...

While shopping for Xmas gifts I was pestered by every dept manager, the two cashiers I encountered were rude and abrasive and do not send your parents here alone. Dept manager after department manager came over and asked if I needed help. I don't mind being bothered while I shop, maybe i do mind. But be intelligent if you do. When I asked, what i thought to be basic questions to feel out their knowledge level, they said someone would be over to help me. They sent over the dumbest employees they could find to answer my questions. I don't blame seasonal employees. It must be a pain to work for an incompetent boss, neither one of you can answer simple questions. All I got was price and how good a deal it was. The tv dept needs a reorganization of personnel and magnolia was worse. I overheard many incorrect answers, "sony provides screens to all tv manufacturers" "this is the best tv out there" without one mention of qdoled. No wonder everyone was buying small appliances and the a95l's weren't ordered for the holidays. I'd imagine this is the store that would upsell you things you didn't need bc it can't be due to customer satisfaction this thing survives. It frustrates me seeing older people leaving with purchases. I would never send my elderly parents here alone. Cashiers in pc rolled their eyes as I paid in cash and side eyed me while they checked my $100 bills for holding up the line. Then take my word for it, theyre real. Tv cashiers were abrasive and worse. I'd imagine the front end prob is both but I couldn't get up there bc the line at pcs was absurdly 17 people long and the front was 3x longer. While best buy stores like this exist, they shouldn't. For a tech savvy state, I didn't know this could exist.

The experience I had was great, Dino and another technician helped me pick out an Apple macbook I was looking to buy for college and showed me their features and gave me the rundown on my options. The store itself is quite small and I did have a bit of trouble finding what i wanted as soon as i walked in, but the employees were diligent at assisting as you start walking around.

I stopped by to buy a new television and the salesperson ended up handing me the wrong one. When I got to the cash register a very nice young man figured out the problem went and got the right television and made it work. I also found a perfect big button remote for a 95 year old lady. Got it home set it up programmed it and she thinks it was Christmas! Thanks Best Buy

Went to buy a new laptop and was helped by Mario. He provided excellentcustomerservice, was pleasant, and extremely knowledgeable. He gave us options and pros and cons between products. It was an overall great experience and I left confident in my purchase and that Best Buy will address any future issues. There can be some improvements for customers just walking through the door. When I entered, I stood there for a minute not knowing where to go. Two employees were standing off to my left talking to each other and neither acknowledged me. When they were done talking, the gentleman at the door sat back down and I was still standing there. I had to approach him to ask where to go. That was not good service but am so glad Mario turned my experience around! I'll be shopping there again.

Workers there are very nice. I had my computer repaired there once and the employee there was very kind. I would recommend this Best Buy for sure

I ordered a few items online for store pick up. When I arrived the morning I got the text it was ready for pick up, I arrived around 9:15am and it was pretty slow so I was helped out right away. In and out within 5 minutes or so.