Incredibly bad customer service by one hijabi lady serving us. She had an attitude problem for absolutely no reason at all. I really hated the way she spoke to us and her colleague. I loved the piece that we looked at and was ready to purchase it however her attitude stopped me from shopping there. I won't ever return and the owner should reevaluate his staff; the way they treat customers and their colleagues.

Bought two bangles in exchange for another two. Was quoted 1740 for the old ones and new one 2600 something ( they didn’t put the price on the receipt). Since we paid cash 10 percent discount was agreed on but the girl charged 1030 extra (the only payment she wrote on the receipt). After we did calculation at home and went back the next day, the girl who sold us the pieces refused everything claiming she doesn’t remember us. The old guy also didn’t return money, instead made a new receipt of 2500, claiming the old bangles could not be worth that much. Will not be going back. If you are going to shop here listen carefully, they like to spin what they say and make sure they include all the prices on the receipt.

Very bad customer service the girl is rude to the customer. She should be back where she came from. Useless, only people should visit this shop who wants to be ripped off. Plenty other jewellery stores on the same street who will serve professionally.

A great place to shop for gold jewellery. Great service too. The gentleman who owns the place is humble n a great person to do business with. Genuine products at a great price.

Very good quality of gold and excellent customer service Highly recommended

Best gold shop in lakemba... Friendly stuff

Very good customer service and extremely humble management. Very good and generous in handling customers. Highly recommeded. We will defintely go there again for purchasing gold. Its our favourite go to shop in sydney for gold purchase.

Worse customer service....I would never recommend this shop to anyone.

Worst worst worst customer service ever. They don’t finish up serving one customer and they go jump onto another one. Your selling high end items therefore people will take there time when making decisions on which one to buy.