1/5 Back in time D. 1 year ago on Google
Stay
away!!!
Owner/
manager
is
arrogant
and
condescending.
The
facility
is
dirty,
I
arrived
at
the
hotel
around
6pm,
before
i
parked
my
car
I
was
already
concerned
about
my
safely
due
to
a
guest
on
the
balcony
smoking
and
plotting
to
a
homeless
on
a
bike
downstairs.
I
drove
away
to
put
gas
and
went
back
to
check
in,
the
parking
lot
was
filthy
and
Again
same
guest
still
outside
his
room
with
door
open
and
smoking
within
a
few
feet
from
rooms
(this
is
a
non
smoking
facility).
I
did
feel
safe
getting
out
so
I
called
the
front
desk,
a
lady
answered
me,
she
apologized
and
instructed
me
to
call
my
booker
for
a
full
refund.
When
I
called
my
booker
(Priceline)
the
customer
service
agent
reached
out
to
hotel
to
confirm
the
refund,
the
owner/manager
refused
to
approve
my
refund.
By
then
I
had
already
left
town
and
was
on
freeway.
I
called
the
owner/manager
Sal
I
believe
was
his
name;
he
didn’t
care
about
what
I
had
to
say,
he
pretty
much
told
me
No
refunds!
there’s
homeless
people
all
over
town
and
hung
up
on
me.
My
advice
to
anyone
planning
to
stay
here-
don’t
do
it.
If
an
issue
arises
you
will
have
to
deal
with
it
since
there
no
care
whatsoever
from
owner/
GM
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