When I first set up my home gym, I spent over $4k at Gym Direct. Loads of free weights, a huge power rack, couple bars, all that good stuff. There were a few things that lasted and were decent quality. - The adjustable bench? Indestructible. - The rubber weight plates? Same as any other mid tier plate on the market - perfectly fine. - The rubber mats? Indistinguishable from anything else on the market. - The power rack? Solid, reliable and robust, with a stellar multi grip pull up bar. There were a few things not so good. - The barbells? Absolute garbage. Knurl inconsistencies, one has a warp, bearings were 'crunchy'. - The stretch/loop bands? Poor stretch profile and disintegrated quickly. - The high low pull down/row? Average mech at best and not great ergonomics. - The customer service? Left me wanting. I've never bought from there again, and while I'd recommend the specific bench I have (that I don't think they sell any more) , I am not confident in recommending for someone to shop there unless you can get into their shop front, get hands on the gear, and return in person if you have any issues. Some good products for fair prices, but some gherkins, and dealing with them remote presents some complications. There are too many other options for comparable or better quality at comparable prices. I've since bought and/or sold some 20k worth of gym equipment. My gym is well stocked, but is not all 'Gucci' branded. This should indicate both my relevant experience (good and not so good) gym gear and my experience with gym gear vendors. Of the original setup, the only things I have left are the bench (which is great) and the barbells (which I keep as beater bars and for nostalgia).

Ordered the 25kg adjustable dumbbell set and 2 smaller plates. Online customer service was helpful, and it was one of the only places with dumbbell sets in stock over Covid lockdowns. Communication about the order was good and delivery time reasonable (10-12 days). The dumbell quality is decent, the weights don't loosen as easily as some other sets. But the packaging when it arrived, let's say it had seen better days. The boxes were dirty and torn, exposing the products inside. The products themselves were quite dirty, I think it was a mix of lubricant, rust and dirt that made your hand come away black when you touched any of it, and they were a little scuffed up. After a good clean everything was fine as you can see in the pic; I didn't think it was worth the trouble returning. But it's not a positive experience ordering new products that don't look new, but rather like they're old stock that have sat in the corner of the warehouse for a while.

I wanted to add to my 5 stars. As saw other reviews and felt I needed to write this as a business owner myself. I own 2 fitness studios and have bought through gym direct many times. Each time my products have been delivered within a reasonable time frame. Even when COVID was having issues through deliveries I still had my products in a reasonable time and great communication too. Keep up the great work! I have recommended your business to a lot of my members who were looking for items when we were going to our virtual studio in lock downs. Thanks again!

Recently purchased the FT1009 Rapid Motion Commercial Smith Machine Power Rack And Functional Trainer 3 In 1 and a bunch of attachments for it from Gym Direct and the service was impeccable, had a couple queries and got in touch with the team through Instagram where they answered promptly. My order was shipped basically a day after purchasing, and I received it only a couple days later which I was amazed with, considering it was bulk shipping. I Highly recommend these guys, and will be shopping with them again!!

Normally these guys are great. Bit I think dropped the ball in a big way this Christmas. Instead of ensuring all orders before closing were processed and sent out. They just left them. So orders before they closed for Christmas will sit for at least three weeks before being processed and then whatever it takes to courier. To be fair they do advertising their closing times. HOWEVER is still a little thoughtless from a client perspective. Dropped the ball here and should have cleared orders out before closing for the holidays. Not thinking from a customers perspective at all here.

I feel like this business is copping a little bit of a bad wrap. Covid has affected global logistics significantly, people need to be a little more understanding and accepting of this new logistical situation. My home gym is now formed of practically all Gym Direct products, and I couldn't be happier. They're the most cost effective and quality fitness equipment supplier I've come across online. The half rack, barbell(s), bench and collars are all fantastic quality, the likes of what you would find in a commercial gym. Recently part of my order was delayed due to logistics, Sidney was excellent and dispatched the items in stock to me earlier. Keep your head up guys, happy customer here.

Ordered product on 15 December, was dispatched within a few days & received by me on 22 December. Great service & was kept informed of progress. Will purchase from them again if I need to.

Purchased a leg extension rig before Christmas. I was advised it was available for next day pick up. Lots of parts but everything was available and instructions were easy to follow. Very happy with the service and the quality.

Love my new Muscle Motion Plate Loaded Leg Curl Leg Extension Machine! Great range of motion for both curls and extensions, although need a cushion to line the pad up with the right spot on my shins. Could use an adjustable arm for this part of the machine but for the price is adequate. Easy to use, load, doesn’t take up to much space. Service from Gym Direct was excellent too. Pick up fro Taren Point a nice option.

Purchased 3 tier weights rack for husband as a gift for Christmas. Exactly what he wanted and shipping was ridiculously fast. Recommend to anyone wanting to buy all gym equipment.

Ordered some of the 15mm gym flooring from the guys and gals at GD, and absolutely loving them. Great addition to the new place. Exceptional customer service as well! Can’t recommend enough 😊 There was a strong odour initially, but they assured me it would go in time, and within a week or so, after letting them air outside for a while as well, they no longer have the same odour. Thank guys!

Excellent customer service and quick delivery. Ordered standard plates by accident instead of Olympic plates and they were more then happy to exchange them for me without any fuss! Will definitely be purchasing more products

Chris was very helpful and informative about my online order, really appreciate the prompt response. First time online customer and will be a continuing customer - shipment and processing was super quick. Highly recommend!

It's definitely very solid and was pretty easy to put together I have a 15, 10, 7 and 5K dumbbells on it with nothing in the top slot as I have nothing smaller than 5 kilos I might put a set of 12.5's on it as well to fill it out but I'm not too sure about the gap between 15 and 12.5K dumbbells as it's only designed for 12.5kg the width of the hooks each dumbbell sits on are a little slim 7.5cm and I'm not able to get my hand in between the two hooks to lift the dumbbell I have to grab the outside to lift it off. it would be perfect for a set of 3kg to 12.5K dumbbells but is too tight for anything heavier although it's more than solid enough to rest my 20K dumbbell on top as seen in the photo. I need to find a way to secure the rubber inserts on the hooks as they fall off when removing dumbbells.

Ordered the (Morgan Weight Lifting Hook Straps). I was really impressed with the quality of the hooks, with its grip strength. But after only my second time using them, I've noticed the stitching starting to rip. Was really disappointing to see this after only the second day of using them.

Easy to buy from, correct, well packed bar came - much faster than I expected given I am in a regional centre. They are reliably good at service and quick shipping. I run a small gym and have bought from them many times and it has always worked out well

I purchased a back stretching machine from Gym direct. Best price I have found on the unit and the build quality was excellent. Upholstery and paint were top notch, the unit really stands out. Perfect experience all round. I was kept up to date with a phone call or email at every step of the process. The unit arrived in a purpose-built timber box and everything was well wrapped. The machine was quick and easy to put together, I was up and going within an hour of the box arriving. Even the courier was a pleasure to deal with!!! They arrived with a tail loader and scooted the box right up to my door.

Very responsive to orders and requests. I made two orders late at night and they were happy to combine them to save me postage. Unfortunately I received standard plates when I asked for tri-grip. I contacted them to correct the error, and to order more 5kg plates, and I have not had a response. Quick postage from Sydney to Melbourne at a very competitive price. EDIT: I’ve been informed by the company that they do not do the 5kg plates in tri grip. My error. 5 STARS.

Good quality equipment at a good price. Delivery was easy. Will be back

Extremely reputable business, their products were as described and listed on their website. They provided extremely fast turn around times from order confirmation, dispatch and delivery. The courier service they used was also very prompt and professional with delivery of product in a timely manner. I am so impressed that I am looking to continue using them for all equipment required as they also provide cost effective equipment compared to other organisations.

Ordered my barbell set from here 9 months ago and loving my home gym set up .. excellent service, fast and good prices. But I went to order some new barbell collars which were only $20 for one set but the shipping to Tamworth was $41.00 😲😲😲..not sure why so much as it would be a very light and small parcel. Definitely not paying that much for postage sadly. Just watch your postage rates when ordering from here.

Quality products at reasonable price. I did miss couple of barbell plates due to the poor courier. But I received the replacements eventually. So all good.

Great service and good price. The Leg Extension/Curl machine was well packaged and easily assembled. It works well and of good workmanship. Delivery and communication from vendor was excellent.

Great experience. I placed an order by accidentally typed my suburb incorrectly I emailed gym direct with the correct details. They updated and sent out my items. Great product, great service

very happy with the purchase of the Half rack and Lat Cable machine. delivery was fast, within a week. product is solid and cable on lat pulldown works really well so far. thanks Gym Direct.

Worst delivery experience imaginable. Seller's customer service not friendly or helpful. First agent did not ring back when promised and had to ring and explain to a second person. Ordered three small items that were separated in transit. Each was eventually delivered on a separate day. One item was misplaced in transit. Later advised by second of three delivery drivers it was actually on the first delivery truck but first driver did not hand it over. Default instruction on seller's shopping cart is to leave goods at front door if not at home; this cannot be deleted when placing an order. Delivery instructions asking to not deliver on Thursday or Friday ignored. Not surprising as the labels did not print properly. Tracking system provided just complete rubbish. No effective help received from customer service; only told website said delivery would take up to 10 business days. Seller's excuse is "partial deliveries are very common in the fitness industry" even though they leave together; they are seemingly deivered at the whim of the carrier. Of course, I have nothing better to do with my time than wait all day for items to be delivered sometime over 10 business days. Partner carrier Border Express has no phone contact just an email which send pro-forma "we are looking into the situation". The only positive in this experience was the second of three delivery drivers who was able to eventually able to find the lost item.

Amazing machine. Easy to set up. Quality is AAA++!!! One pulley was missing and they replaced it by post within 3 working days. Just bought another machine off them - FT1007A with Lat Pull-down seat + a Leg Extension machine. 120% recommendation. Great work Gym Direct.🙌🏽👍🏽

Consistently good service and prices. Ordered Muscle Motion olympic weight tree + 115kg barbell weights package, still holding up after 3 years.

Dispatch was quite delayed as expected during the current lockdown, however once shipped, the equipment arrived very quickly. I am very happy with the quality of the barbell and rubber plates and the adjustable bench is sturdy and versatile. Will definitely be purchasing from gym direct again.

Great customer response with regards to the order which took 3 weeks because of the lockdown. Some of the rubber plates were not as polishly made as what a brand new product should look like but I'll take it and was satisfied overall. Looking forward to more orders to complete my desire gym setup in a limited space.

Very happy with my new pump bar & weights replacing an old set. Love the comfort of the slightly padded bar & good grip of the weights when using in hands. The wait was overly long for the goods but was worth it & there were an over abundance of updates on where & when order was on its journey across Australia. Would certainly order again.

Product came super quick and everything i ordered was there a good addition to my home gym. Ordered the 100kg oyplmic barbell package glad to have this now very neat up grade from what i had.