1/5 Matt S. 1 year ago on Google • 1 review
DO
NOT
USE
LICE
DOCTORS!
Their
process
does
not
work!
And
they
WILL
NOT
honor
their
guarantee!
Or
even
call
you
back
when
you
have
a
complaint!
I
have
never
written
a
negative
review
for
any
company
before
and
I
am
not
someone
to
normally
complain
but
this
has
been
an
awful
process.
The
day
we
had
an
infestation
we
called
lice
doctors
and
they
sent
out
a
nurse
to
treat
the
infestation.
She
was
good
and
seemed
thorough.
4+
hour
process.
She
left
us
with
a
flyer
and
instructions.
WE
FOLLOWED
THE
INSTRUCTIONS
RELIGIOUSLY!
Probably
2+
hour
process
each
night.
After
a
few
days,
we
were
still
pulling
off
live
lice.
When
we
reached
out
to
the
lady
who
treated
us,
she
said
she
couldn’t
help
and
to
contact
customer
service.
She
gave
us
their
email.
We
attempted
to
email
them
asking
for
any
solution
or
recommendation
or
anything.
No
response.
4
days
later
we
were
still
having
lice
and
we
emailed
again
and
called
the
phone
number
and
left
a
voicemail.
No
response.
Continued
the
treatment
as
described
but
we
still
never
heard
back.
Continued
to
leave
emails
and
voicemails
and
never
got
a
single
response.
Over
a
month
spent
trying
to
get
any
response
from
them.
WORST
CUSTOMER
SERVICE!
Lice
is
something
that
you
want
to
take
care
of
ASAP
and
when
it
doesn’t
work
you
feel
you
are
out
of
options.
Oh
and
the
guarantee
only
applies
if
you
do
not
do
another
treatment
for
at
least
30
days.
Which
we
did
and
they
still
refuse
to
talk
to
us.
So
please
if
you
want
to
have
a
lice
infestation
for
at
least
30
days,
and
still
be
out
the
$500+
that
you
spent
for
it
because
they
will
not
call
you
back,
use
lice
doctors.
If
you
would
rather
get
rid
of
the
Lice
USE
ANYONE
ELSE!!!